Oral Answers to Questions

Jim Shannon Excerpts

Tuesday 20th June 2023 Commons Chamber

The Chancellor of the Exchequer was asked—

[Jim Shannon (Strangford) (DUP)]

1. Whether he has held discussions with banks on the costs of implementation of Financial Ombudsman Service decisions.

[The Economic Secretary to the Treasury (Andrew Griffith)]

The Financial Ombudsman Service offers a proportionate and informal resolution of disputes that is cost-free for consumers. Where it upholds a complaint against a firm, it can award redress for that concern to that consumer. I work very closely with my officials and with the Financial Ombudsman Service to make sure consumers have the justice they require.

[Jim Shannon]

I thank the Minister for that that response. This has been an ongoing issue in the House for some time, and I spoke to some of the Minister’s colleagues beforehand. The Chancellor and the Minister will know that the parliamentary ombudsman found that 1 million Equitable Life savers lost money as a direct result of Government decisions. Why, then, are the Government holding themselves to a different standard and ignoring the wishes of the parliamentary ombudsman, having paid victims of the Equitable Life scandal only 22% of the money they lost from their pension funds? I say that with great respect, but I do think we need an answer.

[Andrew Griffith]

I respect the hon. Member for raising this issue. It has however, been raised many times before in this House, and answered from this Dispatch Box as well.

--- Later in debate ---

[Mr Speaker]

I call Jim Shannon.

[Jim Shannon (Strangford) (DUP)]

I do not have a question.

[Mr Speaker]

Right, let us move on.