Water (Special Measures) Bill [Lords]

Helena Dollimore Excerpts

2nd reading
Monday 16th December 2024 Commons Chamber

[The Secretary of State for Environment, Food and Rural Affairs (Steve Reed)]

I beg to move, That the Bill be now read a Second time.

I am delighted to open the Second Reading debate on the Water (Special Measures) Bill—something I hope the whole House will consider to be an early Christmas present. I thank the noble Baroness Hayman of Ullock for her outstanding leadership of the Bill during its passage through the House of Lords, where it quite rightly won support from all sides.

Our rivers, lakes and seas are part of our beautiful British landscape and have been enjoyed by generations. Our countryside is one of the things that makes us proudest to be British, but that pride too often turns to dismay because in too many parts of our country, the local river, lake or beach has been made filthy by pollution. People worry that the places they enjoyed when they were younger are no longer there for their own children or grandchildren. No parent should have to worry that their child might get sick from splashing around in the local sea or river. Our green and pleasant land is no longer quite so pleasant. Our rivers, lakes and seas are being choked by record levels of pollution from untreated sewage, as well as chemicals and run-off from agriculture and highways.

The Bill is not just about the desecration of water running through our countryside. Clean water is essential for every home and business up and down the country. It is one of the essential foundations of our economy, our communities and our national security. We use water to cool power stations, generate electricity, supply our leisure industries and grow the food that feeds us, but our water infrastructure is under increasing strain. It is outdated, inadequate and crumbling. The situation is made worse by our changing climate, with more frequent and severe rainfall, floods and droughts. Water supplies to homes and businesses are disrupted too frequently in some parts of the country. I have spoken to residents in Hastings and Rye who were rightly furious at the inadequate information, lack of alternative supply and little to no compensation when yet another outage happened in their locality.

[Helena Dollimore (Hastings and Rye) (Lab/Co-op)]

I thank the Secretary of State for the work he and his Department are doing to change the compensation rules so that when these incidents happen, my constituents get higher levels of compensation—something that the Conservatives had 14 years to do, but failed to do. Had they acted in that time, my residents would not be left without compensation for the incidents that have happened in Hastings, Rye and the villages.

[Steve Reed]

I pay huge credit to my hon. Friend. She has been such a champion for her communities in Hastings and Rye, demanding the better water services they deserve.

The failure to invest in our water infrastructure means that the demand for clean drinking water will start to outstrip supply as early as the mid-2030s. Without urgent action, some parts of the country would then face water rationing. The water system is broken but, instead of fixing it, the previous Conservative Government just stood back and watched as our water infrastructure crumbled into disrepair. Instead of strengthening regulation to ensure water companies invested sensibly and at the right time, the Conservatives hobbled the regulator and let water companies divert millions of pounds into wholly unjustified multimillion-pound bonuses and dividend payments.

--- Later in debate ---

[Victoria Atkins]

Particularly as the hon. Gentleman was talking about effluent, which is not respectful. I know that he is capable of much greater advocacy than that. I am afraid that I will take no lessons from the Reform party, as he encourages, although I understand that Labour may face some threats from that party in the Welsh Senedd elections—but I digress.

We made it clear that the water industry must prioritise action to improve the environment, including protecting priority habitats such as chalk streams. I have the good fortune to have chalk streams in my constituency; they have carved their way through Lincolnshire’s wolds for the last 10,000 years. The dedicated chalk streams fund, announced by the Conservatives in 2022, has been put to good use in Lincolnshire. Will the Minister for Water and Flooding, whom I welcome to her place, confirm in her wind-up that the protection schemes for chalk streams will continue?

Following the pandemic, we launched our plan for water, which integrates water and food planning, tackles all sources of pollution and gives the Environment Agency the power to issue bigger penalties to water companies. We banned microbeads in rinse-off personal care products, reduced plastic bag usage by 95% and banned wet wipes containing plastic, which is a huge source of water pollution.

I understand why the Labour Government highlight the bonuses that water company bosses have received. Again, I gently point out to the Secretary of State—perhaps he has not done his homework—that the Environment Act 2021, which his Back Benchers do not seem to have read, gave regulators the power to ban water bosses from receiving bonuses if companies have committed serious criminal breaches. [Interruption.] Labour Members ask whether the regulators used it. They are independent, and it is for the regulators to justify why they have not used that power under the legislation that is available.

[Helena Dollimore]

Will the right hon. Lady give way?

[Victoria Atkins]

I will do in a moment—I am not like the Secretary of State.

The truth is that Labour Members do not like hearing the facts. We brought forward measures to ensure that companies that pollute the environment can be hit with unlimited financial penalties. We also set up the water restoration fund, meaning that any fines or penalties levelled at water companies were ringfenced to support projects that improve the environment and keep pressure off bills, rather than being returned to the Treasury. The fact that Ministers appear to have stalled the fund reveals how little this Government understand the countryside or care about it. Indeed, it looks like they have held back £168 million in fines that were due to be paid into the fund.

Why on earth would this Labour Government not want polluters to pay? Why are they content for fines of many millions of pounds to be paid into the Treasury slush fund, rather than local environmental projects that have been damaged by storm overflows? Does the Treasury really need that money, or is it perhaps paying for the Deputy Prime Minister’s new, flash apartment? My colleagues and I will work to ensure that the water restoration fund is reinstated and that money goes to local environment projects to protect local environments, as was intended.

Most of the measures in this Bill, including monitoring, blocking bonuses and significant fines, were in fact brought it by the Conservative Government. Indeed, primary legislation is not necessary to put most of these measures into practice.

--- Later in debate ---

[Helena Dollimore (Hastings and Rye) (Lab/Co-op)]

I declare an interest as co-chair of the all-party parliamentary group on water pollution. Today, we will vote on a landmark piece of legislation to begin the clean-up of our water industry. The measures in the Bill ramp up regulation, ban bosses’ bonuses and ensure independent monitors on every sewage outlet, linked to a system of automatic severe fines. Make no mistake: these are the biggest increase in powers for a generation, and the changes cannot come soon enough for my constituency.

Before I come to the devastating impact that Southern Water has unleashed on my constituency, I pay tribute to the campaigners and community volunteers who exposed the scandal. It is only because of their determination and detective work that we have understood the scale of the problem. Volunteers from the clean water action group in Hastings go out testing the water three times a week. I also thank our local East Sussex Fire and Rescue Service, who time after time are the first on the scene when sewage is spilling out on to the street.

The community that I represent in Hastings and Rye is furious at the conduct of Southern Water. From Camber Sands to Old Roar Gill, sewage has poured on to our beaches and beauty spots. Our way of life as a seaside community has been compromised. Our appeal as a tourist destination has been tarnished and livelihoods have been ruined. Many people have got sick from swimming in the sea, or caught ear or eye infections. People have ended up in hospital with sickness, and one constituent even attributes her deafness in one ear to an infection that she caught swimming in the sea. Another constituent in Winchelsea beach told me that he cannot grow vegetables because for the last decade his back garden has been regularly flooded with sewage. A family in West St Leonards had to move out of their home for months and live in temporary accommodation after sewage flooded their home.

The town centre in Hastings was flooded twice in one year. Businesses and residents who had just moved back into redecorated homes saw their homes flooded all over again under a foot of sewage water. They then had to be rescued by firefighters. It was shameful. It has cost our community millions in damage, as well as the untold human cost of having possessions, property and livelihoods ruined. In the vast majority of cases, residents and businesses in my constituency have not been properly compensated by Southern Water. We have been left on our own to pick up the pieces, all while Southern Water’s boss has been allowed to collect a huge bonus. That money should be spent on fixing broken pipes, not rewarding failure.

[Dr Al Pinkerton (Surrey Heath) (LD)]

I commend the hon. Lady on her excellent speech, and her celebration of local campaigners. In my constituency, Thames Water is responsible for numerous sewage leaks and a great stink that lingered over our market town of Camberley last summer. Does she agree that the Bill needs to provide for tougher regulation, and greater transparency and accountability, to ensure that water companies put health and safety and water quality over shareholder dividends?

[Helena Dollimore]

I thank the hon. Member for his intervention. One of the things in the Bill that I really welcome is that it will stop water companies marking their own homework. The monitors on every outlet will report independently to the Government, so that we can issue automatic severe fines—a big change and step forward.

If huge amounts of sewage and major flooding in my constituency were not enough for one community to endure, we have also suffered major water outages at the hands of Southern Water. The taps have run dry twice in recent memory. In September 2023, 10,000 residents of Rye were left without water for up to nine days. In May this year, in Hastings, 30,000 people were left without water for five days. It caused huge disruption and had a major impact on local businesses. It has to stop. The Conservatives had 14 years to update the compensation guidelines for such incidents, and failed to act. Because of the action that this Labour Government are taking, if future incidents occur, my constituents will be eligible for greater compensation from Southern Water.

The Conservatives let the water companies off the hook for far too long. Instead of forcing the industry to invest in crumbling infrastructure, customers’ money was instead siphoned off into shareholder payouts and bonuses. My constituents now face record water bills because of that failure. We inherited a crumbling water system from the Conservative party, and this Labour Government are acting to clean up the mess. This Government are acting where the previous Conservative Government failed, to end the disgraceful behaviour of the water companies and their bosses with this Bill. This is just the start of the change. I thank the Government for announcing an independent commission on the water sector to see what more they can do to ensure that the water sector works for customers and the environment. I will work very hard to ensure that the voices of my residents in Hastings, Rye and the villages are heard as part of that process.

Budget: Implications for Farming Communities

Helena Dollimore Excerpts

Monday 4th November 2024 Commons Chamber

[Daniel Zeichner]

I am very grateful to the hon. Gentleman for promoting me to Secretary of State—I hope he has similar success in the coming hours.

The hon. Gentleman raises a whole series of questions. He asked again, as others have, about other elements in the Budget. The figures are absolutely there; they were published by the Treasury and are there for all to read. They are the facts on the estates that have made claims on agricultural property relief in the last year available. [Interruption.] They are there for everyone to see. It is not difficult, it is not complicated—they are there.

Something that perhaps has not been said, but which should be, is that there were many calls to reflect the changing way in which farming operates by including environmental land management schemes within the scope of agricultural property relief. I hear nothing from Opposition Front Benchers about that. Do they not understand the way in which British farming is changing?

[Helena Dollimore (Hastings and Rye) (Lab/Co-op)]

Many farmers in my constituency of Hastings and Rye are feeling the impact of 14 years of Conservative failure. In particular, they have faced many challenges with flooding. Can the Minister tell me what steps we have taken in the Budget to protect small family farms and how we will continue to support farmers facing flooding?

[Daniel Zeichner]

I am grateful to my hon. Friend because she makes some important points. Ahead of the Budget, there were lots of predictions about what would happen. Of course, what happened is that this Government have protected the farming budget—indeed, raised it—and we are absolutely committed to paying out to farmers the £60 million that they deserve for flooding. That is £60 million, of course, that was not really budgeted for by the Conservatives, as part of their £22 billion black hole. The difference between us and them is that we are taking a responsible approach, which means that farmers can look forward to a stable future, as opposed to the chaos of the last decade.

Independent Water Commission

Helena Dollimore Excerpts

Wednesday 23rd October 2024 Commons Chamber

[Steve Reed]

I thank the Chair of the Select Committee for the points that he makes. Of course, he is right. The Water (Special Measures) Bill, with its ban on bonuses, will not be sufficient to reset the sector, although it is an ask that the public are rightly making because of the unfairness of people who are overseeing failure being richly rewarded for that failure. That should not have been allowed to go on under the previous Government, and it will not go on under this new Government.

The reason we have set up the commission is to address the very points the right hon. Gentleman makes about financial and environmental sustainability and viability. I look forward to working with him and his Committee as the commission carries out its work, as we review its findings in the summer of next year, and as we then shape what will be significant new legislation to reset the sector—a reformed sector—in a new partnership with Government to bring in the investment that will finally clean up our waterways.

[Helena Dollimore (Hastings and Rye) (Lab/Co-op)]

I declare an interest as a customer of Southern Water who lost my water supply for five days earlier this year, as did 30,000 of my constituents. As the Secretary of State knows well from his visits to Hastings and to Rye, we have major issues from flooding to sewage to water outages. I welcome the water commission. How can my constituents, particularly volunteer groups such as the Clean Water Action group, have their voices heard, particularly their concerns about ensuring that the regulators have the power and resources to clean up our sea?

[Steve Reed]

My hon. Friend is a powerful campaigner for cleaner water. In fact, it is hard to think of anybody who has campaigned harder on the issue. The commission will seek to engage the public at large, as well as a wider group of stakeholders who will be represented on an advisory group, which will include a customer voice. Once the commission has reported, the Government will consult on those findings and that will inform the subsequent legislation that will reset this sector once and for all.

Water Companies: Regulation and Financial Stability

Helena Dollimore Excerpts

Wednesday 23rd October 2024 Westminster Hall

[Tim Farron]

I absolutely agree. That reminds us that, of the over 464,000-plus spills that took place in 2023, most were legal and permitted—and most of them should not have been. We juxtapose this failure with the reality of money leaking out of the sector in the form of dividends and bonuses. Since privatisation, £78 billion has been paid out in dividends and, in the last four years, we saw £62 million paid out to company executives in bonuses.

[Helena Dollimore (Hastings and Rye) (Lab/Co-op)]

I thank the right hon. Member for giving way. He has a very beautiful constituency in the Lake district and has campaigned strongly on this issue. Would he therefore welcome this Government’s commitment to cleaning up the water industry and that they called in the water bosses within the first week of the Labour Government to say that investment must be ringfenced for infrastructure and not spent on bonuses, and will he be supporting the Water (Special Measures) Bill?

[Tim Farron]

First of all, I am merely, and happily, an honourable Member, although it is very kind of the hon. Lady to call me “right honourable”. Secondly, we welcome many proposals in the Bill. We have already tabled many amendments in the House of Lords because although we think that the Bill is a step in the right direction, a lot more could be done. I will make more of that in a moment.

It is worth saying, as we are talking about bonuses, that although there was a 54% increase in spills between 2022 and 2023, it did not rain 54% more in 2023 than in 2022; there was no justification for that increase— and yet, the bonuses happen. I have never worked in an industry where bonuses were the norm, but my understanding is that they are paid for success, not as a commiseration for statistically proven and repeated failures.

It is easy to be angry about all this—I am, and maybe it is essential to be so—but it is just as important to be constructive and seek solutions. The depth, seriousness and complexity of this crisis means that the only answers that will work need to be radical and ambitious. Today’s announcement of a water commission, which will consider these things, is welcome, but also a little frustrating. Do we really need to spend the best part of a year stroking our chins and pondering, when what is needed is radical action now? With respect, most of us pretty much predicted the likelihood of a Labour Government two years ago. Did the victory strike them as a surprise? Why were they not ready with a plan to deliver much sooner than this?

I have a similar view, as I have just suggested, about the Water (Special Measures) Bill. It contains many positives, including criminal liability for CEOs responsible for severe environmental failure, but it does not amount to the radical structural transformation that is so obviously needed. The British people rightly believe that they voted for a far more ambitious plan to be urgently delivered. Indeed, those who voted Liberal Democrat absolutely did vote for that, so we are determined to keep our word and fight for that action.

It seems obvious how regulation could be made better. Water industry regulation is fragmented, with environmental regulation done by the Environment Agency and business regulation done by Ofwat. That just does not work.

Oral Answers to Questions

Helena Dollimore Excerpts

Thursday 12th September 2024 Commons Chamber

[Emma Hardy]

Of course, we recognise the impacts of the cost of living on all our constituents, but the years of under-investment by the Conservatives mean that we need £88 billion-worth of investment in the industry. Customer bills will be ringfenced under the changes brought about by the Government, and if that money is not spent on infrastructure improvement, it will be refunded to customers. Of course, the final bills are determined by Ofwat, not the Government.

[Helena Dollimore (Hastings and Rye) (Lab/ Co-op)]

T4. My constituents in Hastings and Rye got their water bills this month. Many of them were shocked to see their bills going up despite the failures of Southern Water, which include sewage dumped along our coastline, flooding in our town centre and leaving us without water. It has even charged us for the five days when the taps ran dry. What are the Government doing to clean up the mess left by Southern Water and by the Conservative party?

[Steve Reed]

What has been going on in my hon. Friend’s constituency is completely unacceptable. I know that she has been a huge champion for cleaning up the water in that part of the country. One of the things we are looking at doing is doubling the rates of compensation from water companies when they let down their customers as she described.