Hannah Bardell
Main Page: Hannah Bardell (Scottish National Party - Livingston)Department Debates - View all Hannah Bardell's debates with the HM Treasury
(9 years ago)
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Hannah Bardell (Livingston) (SNP)
I beg to move,
That this House condemns the proposed closure of HMRC offices in Scotland and throughout the UK; believes that this will result in a reduced service to the public; is concerned about the potential loss of tax yield; is further concerned at the loss of jobs and expertise in local communities; further believes that this will undermine efforts to reduce the tax gap which currently stands at £34 billion; also believes that this proposal will undermine the ability of SMEs to access information and advice and that the proposed closure programme is flawed and counterproductive; and calls on the Government to halt its programme of HMRC office closures.
The UK Government’s recent announcement of the planned closure of 137 local Her Majesty’s Revenue and Customs offices across the UK is part of their continued drive to rain down a regime of austerity cuts on our family of nations.
HMRC employs 8,330 people across Scotland, which represents 13% of all UK HMRC staff. Although we do not have the full information from the Government on how many jobs will be lost, the BBC has reported—
Chris Stephens (Glasgow South West) (SNP)
Does my hon. Friend agree that it was a democratic outrage that the Government produced a statement on this matter during a parliamentary recess, and that a Government statement was not made at the Dispatch Box of this House?
Hannah Bardell
I could not agree more with my hon. Friend. It is yet more evidence of this Government’s lack of respect for Scotland and for Scottish workers.
Following the announcement, the BBC reported that more than 2,000 jobs could be lost in Scotland. As yet, we have no detail. With your indulgence, Madam Deputy Speaker, I will list the offices that are set to close across Scotland to highlight the scale and impact of the decision: one office to close in Aberdeen by 2021; one office in Bathgate and Livingston, my own constituency, by 2020; one office in Cumbernauld by 2020; two offices in Dundee; three offices in East Kilbride; three offices to close and consolidate into one large office in Edinburgh; and two large offices to close and consolidate into one large office in Glasgow.
Kelvin Hopkins (Luton North) (Lab)
I am pleased to say that I support the motion. The motion also refers to HMRC offices throughout the UK. Does she have statistics for the whole of the UK as well as for Scotland?
Hannah Bardell
I do not have them to hand, but I would be happy to hear the hon. Gentleman’s specific views and discuss them with him.
Hannah Bardell
I am going to make some progress.
An office is also going to shut in Inverness, and offices in Irvine and Glenrothes are also in the process of closing. Those closures are distressing news for the employees, their families and the communities affected, including in my constituency of Livingston. We must remember that behind every closed office and every job lost are individual folk, some of whom I and my colleagues have met in recent weeks following the announced closures. Many of them have proudly worked for HMRC for 10, 20 or more than 30 years. Many have spent their whole careers in their local HMRC offices and are fiercely proud of the work they do.
Hannah Bardell
I am going to make some progress. Three of the Scottish centres announced for closure—those in East Kilbride, Cumbernauld and my constituency of Livingston—employ staff who issue specific guidance to the public on access to and eligibility for tax credits. With the prospect on the horizon of the Chancellor returning with his tax credit cuts, it is unthinkable that that support will be withdrawn from our communities.
The budgets of Government Departments and public bodies will suffer as a result of the austerity measures. They will be reduced by the Chancellor, who continues to cut despite the advice of many academics. Indeed, only yesterday, a report by City University said:
“George Osborne could be forced to borrow billions of pounds more than forecast by 2020 if he sticks with spending cuts that will hit economic growth”.
Two academics from City University projected that by 2020 the Government will be forced to report a £40 billion deficit instead of the planned surplus, undermining the Chancellor’s fiscal charter, which dictates that the Government borrow only in times of distress.
Craig Williams (Cardiff North) (Con)
Despite the context set out by the hon. Lady and the very difficult economic circumstances, will she welcome the jobs that the consolidation and new office plan will create in Cardiff, the capital of Wales?
Hannah Bardell
New jobs in the hon. Gentleman’s constituency will, of course, be good news for his constituents, but I want to know what the Chancellor has to say to people in Scotland and other parts of the UK who are going to suffer and lose their local tax offices.
Hannah Bardell
Let me make some progress. The City University report is proof that this Chancellor’s attempt to run an absolute surplus is not working and is not credible.
SNP Members were elected on a manifesto that offered an alternative, fiscally credible plan for a modest 0.5% increase in public spending, which would have injected £140 billion into the economy. The proposed closure of HMRC offices will have a disproportionate effect on Scotland, because the vast majority of the UK Government’s ring-fenced Departments lie outside Scotland.
Hannah Bardell
If the hon. Gentleman gives me some time, I would like to make some progress.
The most recent proposed closure of local HMRC offices will result in Scotland being left with no HMRC offices beyond the central belt of Scotland. The plans fail to understand or take into account the diversity and needs of the Scottish economy. There are a wide range of industries beyond the central belt of Scotland, including farming, fishing, whisky, tourism and, indeed, oil and gas. Many of those industries rely on the ability to work with their local tax offices, given the complexities of their businesses.
Callum McCaig
I do not know why people are upset—I have not spoken yet. As a former resident of the great city of Aberdeen and a former worker in the oil industry, my hon. Friend will understand the complexity of an industry that relies heavily on contractors and the need for specialist tax advice. Will she explain to hon. Members the distance between Aberdeen and Edinburgh? They are not just down the road from each other, but those making this decision seem to think that that is the case.
Hannah Bardell
I could not agree more with my hon. Friend. I am aware of the complexities of the oil and gas industry, but I am afraid that the Government and Conservative Members do not seem to appreciate them.
The world of work is changing, and many people across the UK are choosing to start and develop their own small businesses. In particular, women are choosing to take charge of their own destiny and start their own businesses, many of them from home. A network of good tax support is essential to support those businesses, run by men and women, if they are to thrive.
I was recently visited by a constituent who has a farming business. He impressed on me the importance of access to local HMRC services and face-to-face support. Industries such as farming often operate a year in arrears to very tight margins, and I and my colleagues have grave concerns about the impact on them and a wide range of other sectors, not least small and medium-sized enterprises.
Huw Merriman (Bexhill and Battle) (Con)
I called my local tax offices today to see whether I could pop in to speak to them. For the past year they have been unwilling to allow anyone to see them face to face. People can contact them only by phone, so it makes no difference if they are based in the region or locally.
Hannah Bardell
I have just got to my feet again, so let me continue. John Allan, the national chairman of the Federation of Small Businesses said:
“Our members have repeatedly told us about difficulties getting practical help from HMRC when complying with their tax requirements. The current online offering is limited, often hampered by poor broadband connectivity, and the phone help line is hard to navigate, with long waiting times.
Over the long-term, this modernisation programme must bring substantial benefits and efficiency savings. In the short-term however, members will be concerned that the closure of these tax offices will simply compound existing problems.
The Government need to reassure businesses that disruption is kept to a minimum. This should be used by HMRC as an opportunity to deliver services that are easy to access, provide clear and consistent help tailored for smaller businesses and provide the certainty they need for their tax affairs.”
If the Chancellor will not listen to the SNP, perhaps he will listen to the Federation of Small Businesses.
These closures have been happening for some time. In March 2013, the UK Government announced that they were to close all of their 281 inquiry centres by June 2015, and it was reported that closures would result in the loss of 1,300 jobs. A consultation on plans to streamline HMRC inquiry and support services through the use of telephone consultations occurred in 2012, and HMRC piloted the new service in the north-east of England from June to December 2013. In October 2014, HMRC announced plans to close 14 offices across the UK by December 2015. It was reported that that would affect 453 civil servants, and a further 690 administrative employees had been offered voluntary redundancy.
The Public Accounts Committee said in the first half of 2015, following the closures, that only 50% of calls from the public were answered by HMRC, down from 73% in the last financial year. Tam Dolan, the PCS branch chairman in Dundee, said:
“This decision is baffling. HMRC have trained staff doing an excellent job, receiving more calls than they can handle. For PCS members in Dundee, making these staff redundant while recruiting elsewhere sends a message that Dundee doesn’t feature in HMRC’s long-term plans.”
Simon Hoare
The hon. Lady is being typically generous with her time. In the sunny uplands of Scottish independence, what detailed analysis would her party, as a Government, have undertaken as to the quantum of HMRC staff and offices it would have in a newly independent Scotland?
Hannah Bardell
The hon. Gentleman is getting a little ahead of himself; I will come to that.
Ironically, during the referendum many argued that independence for Scotland would result in job losses in public services. It was lauded as the Union dividend, and we in Scotland were told by the then Chief Secretary to the Treasury, Danny Alexander, who sadly is no longer in his place:
“That dividend is our share of a more prosperous future. It is the money that will pay for better public services and a fairer society.”
In July and August 2014, the Scottish Labour party tweeted that 3,200 jobs at HMRC were
“just one of the reasons that being part of the UK is best for Scottish jobs…and 1,400 jobs at HMRC in Cumbernauld are dependent on us staying in the UK.”
That was clearly not the case. I hope that those on the Labour Benches, who will also no doubt have constituencies affected by these closures, will reflect on those comments and think carefully about who can be trusted when it comes to jobs in Scotland.
The tax gap in 2013-14 was estimated to be £34 billion, which amounts to 6.4% of total theoretical tax liabilities. Small and medium-sized enterprises account for the largest portion of the overall tax gap—some £16.5 billion ––followed by large businesses with some £9.5 billion. We in the SNP take the view that the vast majority of SMEs actively want to contribute to society by paying tax and that a high proportion of the SME tax gap will have been lost through errors and miscommunications.
Hannah Bardell
I shall continue. The UK Government’s plan to slash 137 local HMRC offices across the UK will inevitably have a knock-on impact on the ability of SMEs to access information and advice on tax.
I would like to give my personal thanks to Gary Stein and his PCS colleagues who met me, my hon. Friend the Member for Linlithgow and East Falkirk (Martyn Day) and MSP Angela Constance immediately after the closure announcement. I know that other PCS colleagues held similar meetings across Scotland and the UK. Gary and his PCS colleagues are working hard to engage staff and management in offices in West Lothian and have made clear their concerns about morale and the range of issues that I have highlighted. It cannot remain unsaid how valuable our local unions are in this process, and I am sure that it is not without sinister intention that the Government have marched ahead with their undemocratic Trade Union Bill, which would mean that the important work that our unions do in such situations would be made ever more difficult. Never has it been more vital that we have good engagement with the workforces who deliver essential public services.
Lady Hermon
I know that the hon. Lady is storing up the best until last, but in the meantime I am grateful to her for allowing me to intervene. We have a serious issue in Northern Ireland. We are the only part of the United Kingdom to share a land frontier with another EU member state, which gives rise, very unfortunately for HM Treasury, to fuel smuggling and the loss of a huge amount of revenue along the border with the Republic of Ireland. The announcement of the closure of HMRC offices in Northern Ireland has serious consequences, so will the hon. Lady reflect on that before she calls on someone else to intervene?
Hannah Bardell
I share the hon. Lady’s concerns, which will be shared across Scotland and other parts of the UK. My local PCS representatives spoke about what they felt was a perfect storm brewing. The greater the pressure we put on our public services and the more we squeeze them, the more likely it is that there will be major breakdowns in the system.
I am going to finish up. [Hon. Members: “Oh!”] I am sure that the hon. Member for Upper Bann (David Simpson) can save his intervention for speeches by other colleagues. I urge all parties across the Chamber to support our motion and ask this Tory Government in the strongest terms to think again on these nonsensical and ill-conceived HMRC closures.