Domestic Abuse Bill (First sitting)

Gillian Keegan Excerpts

Committee Debate: 1st sitting: House of Commons
Tuesday 29th October 2019 Public Bill Committees

[Diana Johnson]

Q I wanted to ask how you feel you will be accountable to Parliament. This is a parliamentary Committee, so how will you do that?

Nicole Jacobs: By tabling reports to Parliament and annual reports. One of my biggest regrets about only being in post for a month is that I have not been able to get around and speak to many parliamentarians yet, and there has been all this activity related to the Bill. I feel that I would be accountable to Parliament in the way that I would table information and reports to Parliament, and be clear about the work of my office, what we are finding and what we are doing about it. I thoroughly understand how accountable I am in this role, and I would welcome any ways that you wish to improve that.

[Gillian Keegan (Chichester) (Con)]

Q I, too, would like to congratulate you on your new role. There are such high expectations of this role. As the comments so far show, this is now the time to make sure that we set out the role so that it is set up to be successful.

I listened to what you said about mapping and co-ordinating support services to eliminate the postcode lottery across England and Wales, and to make sure that we have a clear idea about what services are there. We know that there are big gaps in services for survivors and children. It is a massive brief. Like many Committee members, I have concerns about whether this can be a part-time role or whether you will end up doing it three times over. This is going to take up a lot of time.

You have a staff of 13. Could you give us a bit more colour about what that staff looks like? How are you going to eat this elephant, in a way? It is a massive thing to do. What can we expect? Perhaps our expectations are too high. What can we expect in the first 100 days or so? Now is the time to say and to give us all the feeling about whether the role ought to be considered to be full time, whether the budget is sufficient and whether you have the right staff. We want to make sure that you are successful and that we get it right. We do not want something where we all come back later and think, “That’s disappointing.”

Nicole Jacobs: In terms of the first 100 days, to give a little more colour, I would expect to be hiring a chief of staff next week and some element of communications specialism within the office, but primarily having analysts, policy leads and officers. For me, having a stakeholder engagement post is very important in order to feel like I am doing as much as I can to reach out to frontline services and individual people, and to have built up an advisory board, which would include people who have been subject to domestic abuse.

I agree that there is a lot to do and a lot of breadth of work in that. One thing that would help me is for you to consider the statutory duty for services. If my job is to help shine a light on what practice ought to be out there and end the postcode lottery, I cannot do that on my own. One of the things you will be thinking about in this Committee is the statutory duty for accommodation-based services, which I wholly endorse, and I congratulate the Ministry of Housing, Communities and Local Government on all the work and leadership on that. I believe that duty should be expanded to the breadth of frontline services for domestic abuse.

You will understand that housing-related services will excellently cover refuge and those types of associated services, but there is a whole breadth of other services such as community-based independent domestic abuse advisers. A significant majority of domestic abuse services that we call specialist services do not fall within the duty as it is set out. That would be a great help to me as the commissioner, because that would strengthen the services that must be provided. In some ways, the underpinning of that would be a huge boost to not only my role but the provision of services in England and Wales.

I would love to give you a precise budget increase that I would like, but I have been in role for a month and I do not have my full strategic plan and the costings set out. I would feel a bit embarrassed to come to you and say, “Could you provide more resource, but I can’t really tell you the strategic plan and exactly how it will fall out?”. I feel I have the resource now to get started, certainly, and to make headway. My understanding of the framework document, which I would love for you to take a really good look at and consider, is that as that strategy is set by my office, there is a process of negotiation related to what resource I need. I would really appreciate anything you could do that would strengthen my hand in terms of what I can do at that point.

[Gillian Keegan]

Q Could you give us a little more information on stakeholder engagement, as that will be a key part? How do you see that playing out and who are the key stakeholders?

Nicole Jacobs: In my mind, the absolute stakeholders are the adults and children suffering domestic abuse. They would be first and foremost in my mind. I know that sounds possibly clichéd, but in every decision I make and everything I do, that would be the first thought I have—what the implications are, what is needed, what people are saying about services. It would be the first thing I consider.

I will not go into all my thoughts about this, but it is difficult to consider how we would do that properly. How do we engage? We are talking about millions of people, so I would like to think carefully about how to do that in a meaningful way, in terms of advisers and whatnot.

I brought with me something that I was struck by—of course I cannot put my fingers on it right now, but I do have it somewhere. I know several of you were at the Law in the Making launch in Parliament last week, and there was an amazing booklet that set out priorities that were set by survivors. It is an excellent example of the careful bringing in of the views of stakeholders. I fully intend to take every one of the recommendations and, if they are not addressed in the Bill or the statutory guidance, to use them in some way in my mapping.

I know this is a long answer, but it is worth you understanding that my view of stakeholder engagement is much broader than that. Going back to that co-ordinated response, where is health? We talk about the health response to domestic abuse, and one of the recommendations from the Law in the Making booklet was about mental health services. There is a lot to do to engage stakeholders, such as mental health trusts, acute hospital trusts and clinical commissioning groups, and in every area that is being mapped, a whole host of stakeholders need to be engaged fully and to understand where the practice is, where their practice should be, and what we expect. I will aim to do that.

[Gillian Keegan]

Q Thank you; that was a helpful response. Will you tell me one last thing? In a lot of the discussion, there was clearly a great deal of difficulty with the children of survivors—in finding school places, in considering the children and with the support services for children, who are also survivors of domestic abuse. I am conscious that this role is massive, but how do you see it fitting in with them as stakeholders and with the provision of services for them?

Nicole Jacobs: That is why I feel strongly about the broadening of the statutory duty. One of the things that I want to point out is that when you hear about refuges or community-based services, all those people are serving the needs of children. They are the people who are finding the school places and thinking about advocating to CAMHS—child and adolescent mental health services—for example, about waiting lists and all sorts of things.

That aside, there is still a distinct lack of services that address the child directly. There are the needs of the child and then what services a child in their own right should have, such as counselling support to understand and make sense of the trauma they have suffered. Those services are seriously lacking because in the local authority, at the local level, it is the crisis-related services that are prioritised for funding.

Believe anyone who gives you evidence on the lack of services for children, because it is true to say that it is very unusual to find an area with genuine nice provision and breadth of services for children in that respect. Again, that is why we need to be clearer about where that is happening, so that we can learn from it—how do they fund it, or which partners come together at the local authority level to fund it? Even better, that should be included in the breadth of a duty that we would expect everyone to have. That would make things significantly better.

[Alex Norris (Nottingham North) (Lab/Co-op)]

Q Welcome, Nicole. I have just two things. To continue the theme of mapping, it has always seemed to me that there is a real challenge with refuge or accommodation-based support because a constituent of mine, for obvious reasons, is as likely to need somewhere outside Nottingham tonight as inside Nottingham. There is no connection between the commissioning decision made in, say, Birmingham and that individual back in Nottingham, in the way that there would be for another service commissioned through the local authority. I know you are in the early stages of this, but have you had much chance to consider that issue, perhaps drawing on your previous experience? How is the health of the national network of refuges at the moment? Do you intend to establish that in your role?

Nicole Jacobs: My colleagues at Women’s Aid, whom I trust, would say that we are turning away one in three people who seek a refuge. I know what it is like to try to find a place in a refuge—I have many years’ experience in frontline services and I have been at the end of the phone on a Friday night trying to find a place for someone sitting in front of me who has nowhere to go. I welcome the establishment of a solid fundamental duty to ensure that that provision is in place.

I like the way that MHCLG has consulted many stakeholders about having a board that would include specialist services that map and think carefully about the priorities in any area. All those things would end the idea of, “I am funding something that is not for ‘my residents’,” which has been the attitude from some, although not all, local authorities. Some local authorities have had an attitude of, “Why are we providing this service when it is not our residents who are attending?”, but if everyone did that there would be no place to go.

Some of the measures being introduced will address that in part, but I stress that things such as provision for migrant women or people with no recourse to public funds—I cannot tell you how frustrating it is when you are desperately trying to find suitable, safe accommodation for someone in those circumstances. I am sure you will hear a lot of evidence about that, so I will not go into great detail, but we must seek to improve those things through the Bill in terms of our duties. I do not see it happening any other way.

Local authorities are very constrained. For example, even when you go to a local authority with great solid information and say, “This is the percentage increase in our referrals; this is the breadth of what we are not doing,” the response is not, “Okay, you have given me the evidence, here we go.” Usually, it is, “Let’s have a 10% cut because we are cutting all services right now.” That is the reality out there, and that is why there has been such a lot of enthusiasm for the idea of a duty, which I feel needs to be extended.