Tuesday 29th October 2019
(5 years, 3 months ago)
Public Bill CommitteesRead Hansard Text Amendment Paper: Notices of Amendments as at 7 October 2019 - (8 Oct 2019)
The Chair
Splendid. You are projecting your voice well—we can all hear you—so that is a good start.
The Parliamentary Under-Secretary of State for the Home Department (Victoria Atkins)
Q
Ms Jacobs, congratulations on being the designate Domestic Abuse Commissioner. You have explained your expertise and experience in this area. Could you please help us with your thoughts on how you see the role of the Domestic Abuse Commissioner? What do you hope to achieve?
Nicole Jacobs: I was attracted to apply for the role at the start of the year because I feel, having worked for many years, that there is a real need for public leadership and an independent commissioner to hold the Government to account and look at the provision of service across England and Wales. You will have heard the term postcode lottery, and you will probably hear it many times in the next few sittings. I have worked in the field for more than 20 years and know what it feels like for people who are subject to domestic abuse, how services change and how the response of statutory services will differ from area to area.
My vision for the role is to instil a co-ordinated community response to domestic abuse, where essentially you have specialist services—we all know that victims of domestic abuse say time and time again that such services make a life-changing difference, and that has been well evaluated—with the survivor voice at the centre of the response; and where all entities, including housing, health, the criminal justice system and community and religious groups, are doing their part to address domestic abuse properly, as they should.
That is why I loved the job description set out for this role, which is about mapping provision and looking at our findings from homicide reviews. I have just come from an organisation that, sadly, has chaired over 60 homicide reviews. The idea of co-ordinating the learning from those reviews highly motivates me, as well as other aspects of the co-ordinated response.
Tangibly, what I would like to set out and do, as quickly as possible, is to get on with that mapping and really help to shine a light not only on where practice is lacking but on where there is good practice, because we need to emulate that and really push for that to be much more common across England and Wales.
Victoria Atkins
Q
Nicole Jacobs: I have been in post for a month, and one of the things that has struck me already—I was not fully expecting the breadth of this—is how much survivors and people who work in the sector and elsewhere have embraced the idea of this role. I understand the idea of public leadership in the role and what that means to people, but the powers that the Bill will give my office are critical.
I am an expert in domestic abuse, not in commissioners’ powers, but I have done a bit of looking around and talking to other commissioners and I have had in-depth talks at the Home Office about this. Essentially, I feel that the powers in the Bill are fit for purpose, as far as I understand them. Obviously, I will defer to you if you think they should be strengthened, but what I like about them as they are set out is the ability to table reports to the Home Secretary and Parliament, and the timeframe in which the Government must respond if my office has made recommendations in those reports. I know from having talked to other commissioners that that is very important. The ability to redact information in my reports is limited; there have to be compelling reasons.
You know all those details, but the powers are quite well set out and have been well thought through, as far as I am concerned. Having said that, more power is fine with me, so if you, in the course of your duties, come across things that you feel would improve the independence and power of my office, I would certainly welcome that.
Carolyn Harris (Swansea East) (Lab)
Q
Nicole Jacobs: I would love it. I have said from the very start that I recognise that this is a huge role. I am certainly 100% committed and passionate, and I would welcome working more. I will obviously be building up a team, which will sit around me in my office. I am slowly starting to recruit for it, and I will feel better when I have got it. I always try to point out to people that they should not worry about the fact that there is not a team sitting around the commissioner. There is resource there, but of course I believe that it is more than a part-time role.
I understand from my conversations with the Home Office, which is my host, that there is a real openness to doing that. People made that clear on Second Reading—I was listening in Parliament—so I do not worry about that so much. Once I have been in post a little longer, I can make a decision if I believe I need more time, but I would certainly welcome your support on that. I would really like that.
The Parliamentary Under-Secretary of State for Justice (Wendy Morton)
Q
Nicole Jacobs: Without saying some of what I have said already, I think it is necessary to have the basic services on a very solid footing, in terms of the provision of funding, and to include that for all survivors, no matter whether they are disabled, LGBT or migrants. Frankly, to be the bearer of bad news, there is massive room for improvement in every direction. That would be central to my thoughts about what those levers would need to be—the levers that would enable the funding to be settled and much more stable. Later, you will hear from Jo Todd about male victims and perpetrators of domestic abuse, and I would endorse all those things.
It is not as if people who experience domestic abuse line up at the specialist service door or call. They are most likely to receive support through the nurse, the housing officer, the neighbour or the community leader. There will be a pathway to support. It is interesting to think about those levers individually. What does housing need to do? What does the criminal justice system need to do? I am a huge advocate of specialist courts so that when people access the criminal justice system for redress, the system really pays attention to them as a witness. The levers are different for different types of service and different pathways into support. I know that is not a very succinct answer, but there are many things we can do in every area that would lever support. Some would not need to be contained in the Bill; some would rightly sit in the statutory guidance alongside the Bill. An exciting aspect of this process is strengthening that guidance. I have had sight of an initial draft and was pleased to consider what this would be like and what kind of effect it would have, once it was in the statutory guidance.
Wendy Morton
Q
Nicole Jacobs: I always really admired Vera Baird, the Victims’ Commissioner. She has been quite active in this process and you will be hearing various things from her colleagues who work with her. In a lot of ways, the synergy with her office is quite clear to me, because of the breadth of her understanding and her background. I feel the same about my initial conversations with the national advisers—I met with them yesterday—and the Children’s Commissioner and others. Technically, there will be a memorandum of understanding that will set out and make clear the delineation of priority, duties and how we will co-ordinate. Practically speaking, we are off to a good start: I feel really enthusiastic about how we will work together and think about really practical ways to work so that we are not stepping on each other. There is plenty to do and if anything I do not think there will be any stepping on toes; there will be a lot of co-ordinating work and prioritising of what we would like to see done. That should work quite well.
One thing I find is that there has been a lot of discussion about the breadth of violence against women and girls, and that could sit in certain aspects of what I will do but it could also sit well with the Victims’ Commissioner and other commissioners. There is a lot to do to co-ordinate that work, but I feel confident that will happen.
Wendy Morton
Q
Nicole Jacobs: I see it in a fairly similar way, in terms of feeling that I would want people to feel I was championing and amplifying their voice, their views and their needs. I would not see it as wholly different in that way. For example, in many aspects of my career over many years I have worked with male victims, particularly in health settings, where perhaps you would be more likely to have people come forward or be able to intervene early. I would see it in a very similar way, but that does not mean it would be the same. We have to realise that there are all sorts of intersections. We have to appreciate the differences: male victims may not need the same provision of services or types of services. I would be open to having these conversations and understanding what would be individually needed for any number of groups, including male victims.
Eleanor Smith (Wolverhampton South West) (Lab)
Q
Nicole Jacobs: I highly prioritise it, partly because I understand that people who are subject to domestic abuse are very diverse. We say that it is a gendered crime, but all women are not the same. There are older women, disabled women, lesbian women—there are all sorts of people that I would want my office to represent. I really want a diverse range of people represented in my office and being engaged by my office. Put simply, I would absolutely be committed to that, because we have learned in the past that sometimes we have geared our services and responses towards people who might be similar to those running the service.
Over the years, we have learned that we must have a more diverse service pathway. For example, in the area of London where I come from, instead of commissioning one service, there is a partnership of nine services. It is a partnership and it is commissioned as one. That has allowed for smaller, community-based BME services to thrive and be part of the service framework. That is the kind of thing I would really like to see more of and to be encouraged.
There are unintended consequences of promoting the provision of service. The worry is that larger charities will come into the frame and provide more generic services. People who have been subject to domestic abuse tell us that they want many pathways and to know that there are people in particular communities whom they could approach. I am a huge advocate of making sure that we do not do anything that would make small charities even more fragile in that way.
Vernon Coaker
Q
Nicole Jacobs: I do not know if I am getting into your processes too much here. I think it is being prepared.
Victoria Atkins
It is in hand, Mr Coaker. That point is very well understood.
Vernon Coaker
Q
Nicole Jacobs: I might have said “at the end” meaning published to the public.
The Chair
Q
Louisa Rolfe: Good morning. My name is Louisa Rolfe and I am Deputy Chief Constable of West Midlands police, but I have been the National Police Chiefs’ Council lead on domestic abuse since 2013. The job involves working closely with the sector, the Home Office, the Crown Prosecution Service, HMICFRS and the College of Policing. For four years I have reported quarterly to the Home Secretary at the national oversight group, and my focus is on improving the police response to domestic abuse.
Victoria Atkins
Q
Louisa Rolfe: I think it is improving. It has significantly improved over a number of years, but I think it is stretched, and it is highly dependent on partnership working with other agencies, particularly the provision of IDVA services and refuge services. As you will be aware, we have worked hard to improve identification, and since 2013, Her Majesty’s inspectorate of constabulary and fire and rescue services has noted substantial and significant improvements in the police response. It recognises, however, that the service is stretched in its response to domestic abuse.
Reporting has gone up by more than 90% since 2013, and some of that is down to improved accuracy in recording and reporting domestic abuse. Up to 40% of that 90% increase could be because we have got much better at identifying things that might have been recorded in the past as a non-crime incident that involved a verbal argument. There is now better identification of things such as common assault and harassment within those incidents. The proportion of reported incidents that become crimes has increased and, despite forces reducing in size since 2010, all have either maintained or invested in their response to domestic abuse, with dedicated investigators and specialists working in the field.
We have worked with the College of Policing to develop the domestic abuse risk assessment, which is an improvement on the established DASH risk assessment process. Evidence-based research helped us to develop that, and with a number of charities we have also developed the Domestic Abuse Matters training programme, which has been academically proven to increase the empathy of officers with victims and their understanding of abuse. Things are improving.
We are at a challenging time for prosecutions, and a number of things are driving that. Between 2013 and 2016, prosecutions for domestic abuse increased rapidly. They plateaued in 2016 and have fallen since. A number of things are driving that—this is about demand and pressures on the police service and the Crown Prosecution Service. When you look end to end at cases, however, it is also about the higher thresholds required for charging, the standards expected of digital evidence, medical evidence, and disclosure. Attrition in cases, post-charge, has reduced dramatically, but the number of cases hitting the threshold for charge has also reduced. I think that has gone too far, and we are working hard with forces nationally to improve the number of cases that achieve a prosecution and get justice for victims.
Victoria Atkins
Q
Louisa Rolfe: There is a quite robust challenge. Certainly, at the last couple of meetings, we have talked quite extensively about the police response to migrant women and ensuring that our work with immigration enforcement services is effective in identifying and recognising the particular challenges and concerns faced by women who may have no recourse to public funds or have uncertain immigration status. There has been an appropriate challenge from the sector in ensuring that there is an informed and thoughtful response, not a clumsy response, in addressing those issues. There has been a robust challenge about the decrease in prosecutions and particularly referrals to charge. I have worked jointly with the Crown Prosecution Service to present to that meeting a detailed overview of the challenges as we understand them and the work we are doing to improve the situation.
Victoria Atkins
Q
Louisa Rolfe: The Office for National Statistics collects police data and the dataset in terms of calls to police, reported incidents and crimes, is publicly available each year. We are talking about more than 2 million reports to policing every year. It is important to understand how it is a growing proportion of demand to the police service as well. More than 11% of emergency call demand to the police service is now domestic abuse and more than 30% of violence with injury incidents recorded by the police are domestic abuse. So, it is not only increasing, it is a growing proportion of caseload. It is often multiple issues together: a significant proportion of rape investigations are domestic abuse rape. Honour-based abuse, or FGM, are often issues of domestic abuse as well. It is not a simplistic issue, but very complex.
Victoria Atkins
Q
Louisa Rolfe: Undoubtedly, yes.
Carolyn Harris
Q
Louisa Rolfe: From my work with charities I know that that is a very real issue. It goes back to the discussion earlier about the gendered nature of domestic abuse. Some of it is inextricably linked with people’s perceptions of a woman’s place. Particularly with older generations—I know from charities that people are less inclined to report and can often feel more isolated, and that statutory agencies will be less likely to listen, support and understand if someone has been married for a long time in an established relationship.
We have found that domestic abuse is not restricted to one societal group or one area of the UK—it happens everywhere—but perpetrators, particularly manipulative perpetrators, will focus on the vulnerabilities of their victim. If that victim feels that they do not have a close network of friends or family and that agencies are not likely to believe them—perpetrators will often tell a victim, “Nobody will believe you”—that can be exacerbated by their vulnerability.
It might be that their vulnerability is that they are older and more isolated; it might be that they are somebody with uncertain immigration status and their spouse holds all their papers. There are many ways that perpetrators will manipulate and seek to control victims. This is why I promote the work that we have done on the Domestic Abuse Matters training, because it is about understanding what is behind the abuse and looking for signs of control. A lot of research now shows that violence is not necessarily an indicator of more violence, but that coercion and control tends to be the highest risk indicator that we have in domestic abuse.
Carolyn Harris
Q
Louisa Rolfe: I am concerned that a distinct register, not embedded within established police systems such as the police national computer, the police national database or the ViSOR—Violent and Sex Offender Register—system, adds unnecessary complexity cost and, most importantly, risk. The Bichard inquiry following the tragic deaths in Soham recommended that information about dangerous perpetrators should not be dispersed over different systems. That is why the PND system was introduced. There are established ways of registering dangerous individuals on the police national database. The disclosure and barring scheme system has access to that database, as do other agencies such as probation.
There is definitely work for us to do in the police service. I have been working with the College of Policing on what the principles for managing serial perpetrators should look like. It recently reported and provided a draft report in which it made some recommendations on improved use of tools to identify dangerous serial perpetrators, effective use of the systems that we have, such as the PNC, PND and ViSOR, and effective multi-agency management of those individuals at the most dangerous end, using multi-agency public protection arrangements effectively in the way that we do now for dangerous sex offenders or dangerous violent offenders, because those methods are established and it would worry me if we tried to create something distinct over here.
The draft report also recommended a more proactive use of the domestic violence disclosure schemes. If we have identified a dangerous serial perpetrator and we are really clear about the thresholds, when the police service or any other agency involved in the management of that individual becomes aware of a new relationship, there should be more proactive disclosure and use of right to know for potential victims.
My concern about the domestic abuse register is in the logistics and practicalities. Where do we draw the line? Do we intend to add 2 million individuals to that register each year? What are the risks and implications if your perpetrator is not on the register because you have not reported to the police? Would that offer a false sense of security to victims? I would be the first to say that there is more to do to use the systems we have effectively, but I would worry about creating a list that might present as a quick fix but does not address the risk.
Wendy Morton
Q
Louisa Rolfe: We have done a lot to improve people’s confidence. If a victim is to have confidence, I have got to ensure that all the charities I work with have confidence, so that every IDVA we have a relationship with, as well as every GP or health visitor who might come across a victim, will reassure them and give them confidence in reporting to the police.
There is a lot of really good work going on nationally. For example, the IRIS—identification and referral to improve safety—project is live in Birmingham and a lot of other places across the UK. GPs and health practitioners are trained to recognise the signs of domestic abuse and to be able to tell a victim in a very informed way what happens when you report to the police. Often, people have a lot of fear about the consequences of reporting to the police, and it is really important that there is immediately accessible advice and support for victims as well.
Vernon Coaker
One of the real issues that has dogged us for years is the postcode lottery in dealing with domestic abuse and the different responses from agencies and police forces in different parts of the country. Some do it better than others, and prosecution rates vary, with some taking into account emotional abuse as well as physical abuse. Your role is to try to pull all that together and generate a national standard that everyone adheres to. Is it fair to say that there is still a lot of difference between forces? What are we doing to try to ensure that everyone is raising their standard to that level?
The National Police Chiefs’ Council will say, “As senior officers, we will adhere to these standards. It is absolutely right and we agree with all of it,” but we all know that sometimes it does not always work in practice. How big a challenge is that for each force? What will you do on that and what more could we do to help?
Louisa Rolfe: There are a number of issues here. When I meet with the sector and the charities, I also meet with a representative from every policing region in the UK. Additionally, the Police Service of Northern Ireland, Police Scotland and the Welsh forces are represented in that meeting. We share best practice.
There is a lot to be said for working closely with the College of Policing in ensuring that, when we are developing policy and practice, it is evidence-based. We took a long time developing the Domestic Abuse Matters training with charities and what I like about it is that it is very focused on challenging culture and perceptions. We have run a number of independent academic evaluations that prove that it increases officers’ empathy and understanding. That is the one training that I recommend nationally, and forces are rolling that out.
It is quite challenging: in my own force, the training has taken us nearly a year, because it requires an abstraction of nearly 25% of your workforce to be trained face to face. You need to commit to developing trainers within your workforce who can continue to develop practice and understanding. It is quite a big ask, but we are rolling it out slowly across forces nationally.
On the work on the domestic abuse risk assessment, the DASH tool is very good and still very effectively used by IDVA services, charities and specialists. For many years, lots of forces and academics told me that it was not working for first responders. We have worked with Cardiff University women’s safety unit to develop something that we know through evaluation better identifies coercion and control with first responders. We have worked with the College of Policing to develop authorised professional practice, so that there is one standard, and I work with regional leads and force leads. I publish a newsletter regularly to forces and practitioners across the UK on improvements and the work we are doing.
A lot is going on to improve practice, but some is dependent on local variation and local arrangements. There is a balance—I do not want to stifle innovation. Some of the best work has been developed in forces and then shared. Northumbria has done a lot of work on developing a multi-agency tasking and co-ordination response to perpetrators. That has now influenced the work the College of Policing has done and will be part of the guidance on how to better manage serial perpetrators. One of our challenges is the willingness of partner agencies locally to work with policing to develop an approach to multi-agency safeguarding and management of perpetrators.