Apprentices: Financial Support

Gavin Robinson Excerpts

Wednesday 8th March 2017 Westminster Hall

[Marion Fellows]

That is an absolutely crucial point and we do need some form of Government funding for it. Scotland still has education maintenance allowance for people going into college, but not for apprentices on day release. It still believes in funding, and our students do not pay fees. This is almost a case of chicken and egg—if there is not a thriving economy, it is more difficult. Government have to show business and industry how important it is that we carry forward a skills agenda that benefits everyone, but does not do it on the cheap as far as apprentices are concerned.

[Gavin Robinson (Belfast East) (DUP)]

The hon. Lady is very generous in giving of her time. When I was the Lord Mayor of Belfast, I recognised that there was a deficit in apprenticeship opportunities. As a council, we went forward with 400 apprenticeship places. The local authorities in Northern Ireland are small, but we led the way. When we asked other anchor institutions in the public sector in Belfast to do the same, the largest came back and offered £500 to the scheme. There is a failure to recognise the opportunity and the benefit for the public sector, Government Departments, local authorities and here in Parliament of offering apprenticeships. Does the hon. Lady have a view on that?

[Marion Fellows]

Yes. Some of the things to do with the apprenticeship levy have affected local authorities in Scotland, as funding is not done in the same way any more. My local authority works closely with and gets a large sum of money from the Scottish Government to make sure that young people especially find work, which often happens through apprenticeships.

In Scotland, we have had modern apprenticeships for a number of years. They are linked to the Scottish qualifications framework, and apprentices are put on to all the different levels within that. I have known young modern apprentices who started as admin staff in a college and moved right through it, ending up later on part-time degrees courses. We should look at that.

The synchronicity between college and practical courses, and articulation later to universities, was raised yesterday. I know that I am going slightly off subject, but all that has to be funded. The root of the matter is that apprenticeships have to be seen as of equal value to academic courses. Students and parents can claim a number of benefits at present, and apprentices and their families should also be entitled to the same amount of money. I know that might be controversial, but I think it is the way forward.

I will leave my remarks at that, because this is not necessarily my area of expertise, but it is really important that people move this agenda forward.

National Living Wage

Gavin Robinson Excerpts

Monday 18th April 2016 Commons Chamber

[Angela Crawley]

Although it will always be welcome if people have more pennies in their pocket, the Government are not looking at the full picture. When cuts to universal credit outweigh any benefit from the so-called national living wage, how can it be defended as a national living wage at all?

[Gavin Robinson (Belfast East) (DUP)]

My constituent, Andrew Larmour, sent me a message to say that although he got a pay rise on 1 April because of the living wage, he received a pre-printed letter on 31 March about a change of circumstances for his benefit entitlements, which indicated that he will not be better off but worse off.

[Angela Crawley]

I thank the hon. Gentleman for making that valid point.

Despite the Chancellor’s claim that the lowest-paid workers need a pay rise—indeed, they do deserve a pay rise—his actions will result in the rich getting richer while people in low-wage jobs see no real benefit. Indeed, they will experience an erosion of any employer benefits that they once had.

It is telling that the Government believe that women will benefit most from this change in policy, because it means that they recognise that women are more likely to be stuck in minimum wage, part-time, uncertain employment. That tells the story of gender inequality, whereby women are systematically paid less than men. It perpetuates the gender pay gap—something that the Prime Minister has pledged to end in a generation. His deeds do not appear to be matched by words. Once again, the Government know the cost of everything and the value of nothing.

Oral Answers to Questions

Gavin Robinson Excerpts

Tuesday 15th March 2016 Commons Chamber

[Anna Soubry]

It is a pleasure to agree with the hon. Gentleman, who might now become my hon. Friend on this matter. We are undoubtedly, as I have said, better remaining a member of the European Union, not just for the sake of the larger companies but because, as he rightly identifies, the effects extend all the way through the supply chains, which often encompass the smaller companies. I encourage him to urge the leader of the Labour party to make sure that it puts its full weight behind the “stronger in” campaign. He would be better off doing that than engaging with CND rallies.

[Gavin Robinson (Belfast East) (DUP)]

The right hon. Lady knows that planes have the great ability to cross borders without pesky border controls. I have found her to be a champion for Bombardier and the C Series in my constituency, so will she confirm that she will continue the discussions with UK Trade & Investment and secure sales for the C Series aircraft, irrespective of what happens on 23 June?

[Anna Soubry]

Of course. It was a great pleasure to come to the hon. Gentleman’s constituency and specifically to see Bombardier’s excellent C Series plane and the construction of its wings. I am delighted to say that I am doing everything I can—indeed, we all are—to make sure that UKTI is properly used by all industries, especially the one that he represents, to increase sales, including those of the C Series plane. It is an excellent plane.

Apprenticeships

Gavin Robinson Excerpts

Thursday 10th March 2016 Commons Chamber

[Nick Boles]

I am grateful to my hon. Friend for that question, not least because I have been working with him and others on the possibility of establishing a pilot. Our minimum requirement that an apprenticeship has to last 12 months poses problems for very seasonal businesses, which will employ people for perhaps six or nine months, but not a continuous 12-month period. With the tourism industry, in which he is particularly interested, we are looking at establishing a pilot whereby an apprentice may be employed for 12 months out of a 15-month period. Hopefully, such an approach would encourage more apprenticeships in that and other sectors.

[Gavin Robinson (Belfast East) (DUP)]

When the contracts were agreed for the £97 million Titanic signature project in east Belfast 10 years ago, social contracts and clauses for apprenticeships were novel—and welcome—but it quickly became increasingly clear that while the developer was happy to satisfy the required number of apprentices, it did nothing to sustain them. When apprentices became less inclined to remain in their apprenticeships or fell away, their numbers were not refilled, so the end result was that the apprenticeships were not completed as promised. How will the Minister ensure that, although an apprenticeship must last 12 months, those who enter the system go through and complete the process?

[Nick Boles]

The hon. Gentleman raises an important concern. The truth is that most industries are telling us that they have a huge skills need, so unless an employer loses a big contract or does not find a new contract to replace one that comes to an end, it is relatively unlikely that they would want to lose an apprentice in whom they had invested quite a lot of training. Most apprentices do not reach their maximum productivity until after they complete their apprenticeship. I am hopeful that employers, and particularly those that are paying the levy every year, will want to create apprenticeships and invest in them, because they will want to use these skills for the long term.

Out-of-school Education Settings

Gavin Robinson Excerpts

Wednesday 20th January 2016 Westminster Hall

[Sir Edward Leigh]

My hon. Friend makes his point very well, and I agree entirely that the Government should capture information only on the very small number of children who are at risk.

[Gavin Robinson (Belfast East) (DUP)]

rose—

[Mrs Cheryl Gillan (Chesham and Amersham) (Con)]

rose—

--- Later in debate ---

[Sir Edward Leigh]

It may have been too long, but it was very good, Mr Turner. Of course it is ridiculous. It is an attack on the big society. These voluntary groups are precisely what the Prime Minister was trying to create. There is no point regulating them.

[Gavin Robinson]

I am grateful to the hon. Gentleman for giving way. Just seven months ago he proudly stood on a Conservative manifesto, which, on page 61, stated that the Conservative party would

“reject any suggestions of sweeping, authoritarian measures that would threaten our hard-won freedoms.”

Does he believe that the proposals fit in with that promise?

[Sir Edward Leigh]

Exactly. How proudly I stood on that manifesto. [Laughter.]

Returning to my speech, if the number of problem institutions could be numbered in the tens, why should all these voluntary groups be subject to inspection by Ofsted? Why does that mean that churches could have inspectors deciding whether their doctrine meets the “British values” test? Why should totally moderate, mainstream mosques and madrassahs have to register on a list of potential extremists?

The DFE says that an out-of-school education setting is

“any institution providing tuition, training or instruction to children aged under 19 in England”.

Exceptions are schools, colleges, and registered childcare providers. The Government talk about “intensive education”. That sounds bad—like it has a controlling influence on children—but the document says it is

“anything which entails an individual child attending a setting for more than between 6 to 8 hours a week”.

It says that that could be an hour or so every day after school.

--- Later in debate ---

[Sir Gerald Howarth (Aldershot) (Con)]

I endorse everything that my hon. Friend the Member for Gainsborough (Sir Edward Leigh) said. It is important to understand why we are in the Chamber today. We are here because Sir Michael Wilshaw found that the Trojan horse experience in Birmingham had exposed the most dangerous corruption of our children imaginable. Indeed, the people of this country cannot imagine what was being done to our children, and Sir Michael has expressed his horror about what he found.

That exposed a problem in our country and, I am afraid to say, the problem is confined to one religion only: Islam and what is done in its name. Christians do not threaten our national security, and nor do Buddhists or Sikhs. The threat to our national security is clear and defined, and we can see it in Syria: British young people, brought up in British schools and taught British values, are now perpetrating the most barbaric medieval practices imaginable.

It is therefore right for the Government to address the problem, although we are not doing so correctly by introducing such sweeping proposals, which have been drawn up only to counter Islamic extremism, which threatens our national security. The Government, however, are pretending that there are extremists in other quarters in this country, such as in far-right groups. Yes, there are undesirable, revolting groups in this country, but they do not threaten our national security as it is being threatened by one group.

[Gavin Robinson]

That is an important point. The Government recently published a counter-extremism strategy. When I asked why Northern Ireland, which has a fair number of extremists, was not included in the strategy, I was told, “Don’t push the issue too far. It is really a counter-Islamic strategy.”

[Sir Gerald Howarth]

Indeed. Everything is being done so that the Government can pretend that they are being even-handed. We cannot be even-handed between those who do not threaten our national security and those who do. We have to be specific.

There is of course complete confusion about how the Government are approaching the issue. On 14 January Sir Michael Wilshaw said in an interview on LBC:

“We have got to deal with this in an even-handed way…all we’re saying is that if church groups or religious groups want to run out-of-school classes then they need to register so that the country and the Department of Education know they exist and that they’re being run properly.”

That is what he said.

Fortunately, on 15 January the Prime Minister wrote a letter to me, which I received yesterday. He said:

“I want to be clear: the Government is not proposing to regulate institutions teaching children for a short period every week, such as Sunday schools or the Scouts. Nor will it apply to one-off residential activities, such as a week long summer camp. We are looking specifically at places where children receive intensive education outside school, where children could be spending more than six to eight hours a week.”

--- Later in debate ---

[Gavin Robinson (Belfast East) (DUP)]

The previous time I spoke in this Chamber, we discussed the Donald. Since then I have had scores of emails from lively Americans who have described Members of our honourable House as jihadist-supporting and Christian-hating fundamentalists. Today I hope that faithfulness and truth shine out of this House and that the Government take on board the strong message that we are getting throughout the Chamber that the proposals we are discussing are far too wide and far too shallow, when really they need to be narrow and deep.

[Mrs Helen Grant (Maidstone and The Weald) (Con)]

Does the hon. Gentleman agree that, in addition, the proposals are rushed, reactionary and very badly thought through?

[Gavin Robinson]

As well as completely unlawful and completely unworkable.

The hon. Member for Gainsborough (Sir Edward Leigh) indicated how bizarre the proposals would be for those they are really meant to affect. Which jihadist or fundamentalist would abide by the letter of the law? Even if they are radicalised or militarised, are they not capable of stopping their radicalisation lessons at five hours and 59 minutes per week? Are they not cute enough not to register or draw themselves to the attention of the grey bureaucrats in Ofsted? Of course they are. They will avoid all the good intentions that might lie behind the proposals.

We would be left in a bizarre situation. Section 48 of the Education Act 2005 allows faith schools to select their own assessors; the denomination selects the assessors. But churches, those single entities that house so much good work for so many organisations—the cumulative effect of the Scouts, the church groups, the Sunday schools and other lessons, and the Alpha courses for children—once they reach six hours, they will come a cropper under the proposals.

The hon. Member for Congleton (Fiona Bruce) fairly and helpfully illustrated the legal difficulties. I know that there is not an awful lot of love for the Human Rights Act but, underneath all the rhetoric about it, there has always been the confirmed principle that the European convention on human rights would be upheld, including the enshrined freedoms of religion and association. Moreover, the right to freely associate is protected from arbitrary state interference. There are scores of cases involving, for example, Moldova, Hungary and Russia—there was a case involving the Church of Scientology in Moscow and the Russian state. These proposals would fall foul of the European convention on human rights. In fact, we would be associating ourselves with such champions of freedom as Belarus or Turkmenistan, which the UN’s special rapporteur criticised for seeking unfairly to hinder the freedom to teach and educate on the basis of faith principles.

I recognise, Mr Turner, that I have gone well beyond the time you suggested and I will sit down shortly, but I want to highlight the promise made to the people of this country in the Conservative manifesto last year. On page 61, it states that a Conservative Government will

“reject any suggestions of sweeping, authoritarian measures that would threaten our hard-won freedoms.”

Live up to that promise, Minister, and having considered the possibility of the proposals, set them aside.

--- Later in debate ---

[Mr Gibb]

Well, no, because by not registering, such organisations are liable under strict liability to an offence, and we can then take much swifter action when we are made aware of those settings through our usual intelligence routes. That is why this has a double edge: we register the settings and only inspect settings where risks are identified; and we have very real powers to tackle the settings that do not register.

Let me go through some of the specific concerns that have been raised.

[Gavin Robinson]

Will the Minister give way?

[Mr Gibb]

If I may, I will continue for a little while, then give way to the hon. Gentleman.

First, I can confirm that the Government are not proposing to regulate settings teaching children for a short period every week, such as Sunday schools or the scouts, nor will it apply to one-off residential activities, such as a week-long summer camp. We are looking specifically at places where children receive intensive education outside schools, where they could typically be spending more than six to eight hours a week.

--- Later in debate ---

[Mr Gibb]

I will give way in a moment, but I want to go through these four specific points in the time available.

Secondly, providers wishing to set up and run out-of-school education settings will not need to seek the Government’s approval to do so. Although our proposals envisage that such settings operating intensively should register, the aim of that is simply to improve the visibility of such settings. There would not be an application process and registration would be automatic. We have no intention of tying up voluntary and private sector organisations in red tape.

Thirdly, we are not proposing that settings eligible to register should be routinely inspected. This would be wholly disproportionate and an inefficient use of resources. We think that an inspection should only happen when there is evidence that certain prohibited activities might be taking place within a particular setting. Settings that provide a safe environment for children to learn in could legitimately expect never to be inspected.

Fourthly, we have no intention of seeking to regulate religion or to interfere in parents’ right to teach children about their faith and heritage. Protecting religious liberty is a fundamental principle. Out-of-school settings will not have the same obligations as schools actively to promote fundamental British values. Although out-of-school settings of all types can, and do, impart positive values to children, they are not the main providers of children’s education, and it is certainly not the state’s role to prescribe what they should teach, just as we are not seeking to prescribe other aspects of how they operate. I can therefore confirm to my hon. Friend the Member for Gainsborough and other hon. Members that Sunday schools will not be under any requirement to teach any other religions.

[Gavin Robinson]

I am grateful to the Minister for giving way, and I am glad that he has indicated he will consider the contributions as part of the consultation. He has reiterated the Prime Minister’s point that Sunday schools will not be included, but will he consider the cumulative effect of all the activities taking place under one church roof? That includes Sunday schools, youth clubs, the scouts, worship, choirs and whatever else people may be engaged in. It will all add up to more than six hours.

[Mr Gibb]

The plans are for the threshold to be hit when a child attends a setting for more than six hours a week and that activities run by one setting would be aggregated but, following the call for evidence, we are considering a range of issues and how to take forward the proposals. We will look at whether it is appropriate to disaggregate particular activities or indeed, exempt particular activities altogether. That question was in the call for evidence.

School Expansion

Gavin Robinson Excerpts

Monday 19th October 2015 Commons Chamber

[Nicky Morgan]

It will not surprise my hon. Friend to know that I completely agree with him. As I have said, one of the things that we are seeing in our education system now is collaboration between schools that are working to support each other, perhaps as part of formal arrangements such as multi-academy trusts or federations. Individual leaders in education—headteachers and leaders in governance—are supporting other schools and helping the whole system to get better. The last Ofsted report showed that 82% of schools in this country are good or outstanding.

[Gavin Robinson (Belfast East) (DUP)]

It is always dangerous to admit to being a product of a grammar school in case it surprises colleagues in the Chamber. I have listened carefully to the Secretary of State, and I understand that she does not wish to see a change of policy on grammar schools. May I encourage her not to be embarrassed by a grammar school education or by the pursuit of excellence? I believe that such a change would be much more attractive than this wheeze of expansion by distance.

[Nicky Morgan]

It does not surprise me at all that the hon. Gentleman is a product of a grammar school education, and it is a delight to have him here. I hear what he says, but I repeat that I want to focus particularly on making sure that all our schools are excellent, offering what he described as the pursuit of excellence to all pupils and all schools in the country, rather than always focusing on some of the older battles.

Online Retail Delivery Charges

Gavin Robinson Excerpts

Tuesday 8th September 2015 Commons Chamber

[Gavin Robinson (Belfast East) (DUP)]

I am grateful for this opportunity—

[Madam Deputy Speaker (Mrs Eleanor Laing)]

Order. Other hon. Members do not stand up in their places when a Member is speaking.

[Gavin Robinson]

I thought I had stepped out of place there and that I had done something wrong.

I am grateful for the opportunity to raise an important consumer issue that affects individuals’ rights across the United Kingdom, but most particularly in Northern Ireland, the Isle of Man, the Channel Islands and the highlands and islands of Scotland. I am indebted to Kellin McCloskey in the Gallery from the Consumer Council for Northern Ireland and David Moyes of Consumer Advice Scotland for all their hard work on this issue. I thank the Minister this evening for being prepared to respond and recognise that on this issue, a continued and concerted effort is required to effect the changes necessary to bring a level playing field to consumers right across the United Kingdom.

On 30 June, I put a question to the Secretary of State for Business, Innovation and Skills:

“Has the Secretary of State had an opportunity to consider last week’s report from the Northern Ireland Consumer Council, which highlights the barriers to online consumers getting postage to Northern Ireland, the islands or the highlands of the United Kingdom? What steps can the Secretary of State take to create, dare I say it, a ‘one nation’ consumer market where the inhibitors and the barriers are removed once and for all?”

In response, I was delighted to hear from the Secretary of State:

“I have not yet had an opportunity to look at the report, but now that the hon. Gentleman has mentioned it, I shall certainly do so, and I shall then be able to respond to him on the issue that he has raised. He may be interested to know, however, that just today it was reported that consumer confidence throughout the United Kingdom had hit a 15-year high, which means that the Government’s long-term economic plan is working.”—[Official Report, 30 June 2015; Vol. 597, c. 1336.]

I am delighted that consumer confidence was at a 15-year high, but I suspect the following figures I seek to rely on from the Consumer Council for Northern Ireland’s report are just not as encouraging to read.

When a constituent of mine contacted me about an online purchase, he explained how initially delighted he was to read that not only had he found a good deal online from a reputable site, but that delivery was advertised as “Free in the UK”. It was only at the final pay page that he discovered that the free delivery he had been promised was for mainland UK only, and that to proceed with the purchase he was required to pay an additional £5.99. Unclear as to whether this was an isolated issue, another constituent who works in east Belfast explained that he had faced a similar problem. Using eBay on this occasion, the inducement of free UK postage and packaging was quickly withdrawn when he supplied his postcode. To proceed with the purchase, he had to phone the retailer directly and agree a fee of £14, representing an additional 10% of the item cost.

[Ian Blackford (Ross, Skye and Lochaber) (SNP)]

I am grateful to the hon. Gentleman for giving way and for securing this most important debate. As he rightly said, it affects constituencies right across the United Kingdom and certainly in the highlands of Scotland.

I note that a survey from Citizens Advice Scotland, published today, shows that average delivery prices across the UK have increased from £4.99 to £5.01 over the past three years—a decline in prices in real terms—yet over the same time the average highland surcharge over and above that has increased form £12.10 to £14.23. When we consider that online shopping is 15% of the retail market in the UK, consumers in rural areas are facing a massive increased cost to participate in this growing market. Does the hon. Gentleman agree that the Government must protect consumers in rural areas from being exploited, and that, it is a first step, via a division of the universal service obligation, to take into account the growing importance of parcel delivery in the modern world?

[Gavin Robinson]

Of course I agree with the hon. Gentleman. Perhaps uniquely in my short experience in the Chamber, this Adjournment debate has struck some interest from the more peripheral parts of the United Kingdom. I do not wish to be mean or unkind, but it is important that I do not accept interventions from across the Chamber, to give me the opportunity to put forward my points. I should note that the hon. Member for Romford (Andrew Rosindell), the chairman of the all-party group on the Isle of Man and the all-party group on the Channel Islands, has taken a keen interest in this issue. I am grateful to Members from across the Chamber who have highlighted the importance of this matter.

The Consumer Council for Northern Ireland, following its survey, indicated that 33% of online retailers applied a delivery exclusion to Northern Ireland. That can include higher delivery costs, longer delivery times or a refusal to offer a service at all. Other peripheral areas of the UK face high exclusion rates: 42% in the Channel Islands, 38% in the Isle of Man and 31% in the Scottish highlands and islands. Regrettably, and astoundingly, the figure for Northern Ireland as a whole stands at 33%. That is in stark contrast with the rest of the UK: 3% for the entirety of Scotland and Wales and only 1% for the entirety of England. Half of all online retailers in the UK fail to offer the same delivery options across the country, 17% refuse to deliver at all, 20% apply higher costs and 18% take much longer to deliver. The average one-off cost is £10 when free delivery is withdrawn, so while free UK postage and packaging is advertised, £10 is the average additional cost levied on a Northern Ireland consumer. An additional £2.71 is sought when the standard price for delivery is unavailable.

It is easy to try and give a reason for this. I will not use the vocabulary contained in this tweet, but this evening, when I announced that this Adjournment debate had been accepted and that we had the opportunity to raise this issue in Parliament, I got a rather caustic reply saying, “Well, of course it’s more expensive. You live on an island. What do you expect?” Of course, that goes some way to explaining the nature of the issues, but it does not answer or resolve the frustration facing consumers.

Unlike for letters, there is no universal regulated service for parcels. Standard delivery operators prefer to offer their services in densely populated and urban areas, and in offering retailers a contract price, they limit their own costs, and of course no one is forced to proceed with their purchase, should they not find the terms attractive.

[Drew Hendry (Inverness, Nairn, Badenoch and Strathspey) (SNP)]

As was mentioned, Citizens Advice Scotland today published a report highlighting not only that more than 1 million people in rural Scotland are still suffering the inequity of delivery surcharges, but that these surcharges are still increasing. Taking into account inflation, delivery costs are now 10% higher than three years ago. People in the highlands and islands are paying more for deliveries. Does the hon. Gentleman agree that this punishing difference in costs must not be allowed to continue?

[Gavin Robinson]

Yes, I do. I am seeking to outline some of the reasons why that might be, but I think there is a role for the Government, which is why this Adjournment debate is so important.

There is a substantive unfairness in leading a consumer through the entire process of purchase, only to levy a charge at the final stage. It is unfair and—I suspect—illegal. The first obvious issue engaged is the Consumer Protection from Unfair Trading Regulations 2008. I am talking about a situation where someone is enticed into a sale that includes, as part of the terms, free postage and packaging in the UK, only to find the offer reneged upon when a postcode is provided. I would be interested to hear whether the Minister believes that to be a misleading inducement. Secondly, there is a contractual issue with the delivery agent only.

[Jim Shannon (Strangford) (DUP)]

I congratulate my hon. Friend on bringing this matter before the House for consideration. I often wonder, as I am sure he does too, whether people know that they have a 14-day cooling-off period. If they do not, is it not perhaps time that the Government, and particularly the Minister’s Department, set about educating people about their rights?

[Gavin Robinson]

I am grateful to my hon. Friend for raising that important point. Seventy-two per cent of consumers in Northern Ireland are unaware that there is a cooling-off period available to them, so that if they make a purchase and they are not happy with the terms, they have 14 days in which to return it and recoup their costs.

That leads back to the issue of postage. The relationship for the consumer is with the retailer and the retailer alone. The retailer has a consequential relationship with the service agent. Only one in 10 consumers is aware of that relationship, so nine out of 10 consumers in Northern Ireland are unaware of how best they should either return an item or seek a refund, or to whom they should speak should that issue arise. Similar contractual conundrums exist in the tourism sector, although of course anything purchased through a travel agent registered with the Association of British Travel Agents is protected as part of a global package.

There may be merit in the Minister’s considering what better protections could be available for consumers in this country. Most importantly, Parliament transposed the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 last year. They eliminate hidden charges and promote price transparency for distance and off-site sales. I very much suspect that the Minister will say that a process of education is required and may move towards that as a solution. Although that would be a wonderful initiative, may I respectfully urge him to recognise that it may not be enough? I have mentioned the trading standards issue concerning false representation on UK free postage and packing, and the need for an holistic control similar to that applying to travel agents, and I would welcome education. However, the issue of mis-selling and unfair terms of postage relates primarily to smaller retailers and independent traders. They use sites such as eBay and Amazon as a medium, and there is no reason why such large organisations should not live up to the spirit and the letter of the regulations on behalf of the small independent retailers who use their sites. Will the Minister consider mandating those organisations that provide the online medium for retailers to ensure that they, on behalf of those retailers, live up to the legislation?

I want to thank you, Madam Deputy Speaker, for the opportunity to have this debate and all those who have come into the Chamber and given their support on an important consumer issue. It is one that leads to a great deal of frustration for people, whether they live in Northern Ireland, the Channel Islands, the Isle of Man or the highlands and islands in Scotland. I think the figure for Northern Ireland for prospective purchasers who will refuse to go through and will not go back to a site is 39%. If we are interested in the one nation consumer market and if we believe that retailers who offer free postage and packaging in the UK should provide it, then I hope that those of us on the Opposition side of the Chamber can work together with the Minister to see how best we can redress the balance and give consumers the best chance to avail themselves of the offers they seek.

Oral Answers to Questions

Gavin Robinson Excerpts

Tuesday 30th June 2015 Commons Chamber

[Anna Soubry]

I thank my hon. Friend for his question; he makes an important point. I know my diary is going to get busy, but I would very much welcome a meeting to discuss this with him because—[Interruption.] I do not know why Labour Members seem to be complaining about Ministers meeting Back Benchers—I would be happy to meet even the right hon. Member for Birmingham, Hodge Hill (Liam Byrne). I look forward to working with my hon. Friend on this important matter, of which we are aware. We must make sure that we do this properly.

[Gavin Robinson (Belfast East) (DUP)]

Has the Secretary of State had an opportunity to consider last week’s report from the Northern Ireland Consumer Council, which highlights the barriers to online consumers getting postage to Northern Ireland, the islands or the highlands of the United Kingdom? What steps can the Secretary of State take to create, dare I say it, a “one nation” consumer market where the inhibitors and the barriers are removed once and for all?

[Sajid Javid]

I have not yet had an opportunity to look at the report, but now that the hon. Gentleman has mentioned it, I shall certainly do so, and I shall then be able to respond to him on the issue that he has raised. He may be interested to know, however, that just today it was reported that consumer confidence throughout the United Kingdom had hit a 15-year high, which means that the Government’s long-term economic plan is working.