(6 years, 8 months ago)
Commons ChamberMy hon. Friend is correct, and I want to thank him for going to meet people at his Jobcentre Plus and for speaking to the dedicated work coaches who are working tirelessly to help people to get into work. These are the tales that I am hearing. Universal credit is an in-work and out-of-work benefit. We are about getting people into a job and then helping them with progression, so that they can get into a job and have a career and also have job progression. That is why we have over 3 million more people in work.
We have had this debate before, and this has been corrected many times. Actually, 50,000 more children are going to have free school meals. These scaremongering stories are not true at all. Let us look at what is happening. We now have 1 million fewer people in absolute poverty—a record low. We now have 300,000 fewer children in absolute poverty—a new record low. There are also 500,000 fewer working-age adults in absolute poverty—a record low. This Government are about helping people to get into work, which is the first step they can take towards taking control of their life. From there, they can have career progression.
(6 years, 11 months ago)
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As I said to my hon. Friend the Member for Cheadle (Mary Robinson), this is about tailor-made and flexible support. We are putting in place more training so that people understand mental health conditions, and we are giving our work coaches and mental health assistants as much support as possible. As I say, this is about tailor-made and flexible support.
The Secretary of State talks about the unnecessary vilification of her policies, but her Government were responsible for the vilification of so many mentally disabled people by presenting them as applying for benefits to which they were not entitled. I have seen the misery that such decisions caused many of my constituents, including those suffering from post-traumatic stress disorder as a consequence of sexual abuse. Will the Secretary of State now confirm the maximum amount of time that they will have to wait to have their cases reviewed?
It is unfortunate when Opposition Members try to ratchet up the level of emotion in the Chamber, especially when the situation is as emotional as it is. Nobody has ever sought to vilify anyone, and we should get it on the record now that this is not about vilifying anybody—it is about the giving the right support to those who need it. Surely all of us want to focus resources and money on the most disabled people and on the disabled people who need that money. I hope that I can end on that note. The facts speak for themselves: we have spent more than Labour ever did.
(9 years, 9 months ago)
Commons ChamberFor international women’s day I visited Westgate community college to see the fantastic work that it is doing to improve the skills of women of all ages and backgrounds, but I was told that this Government’s sanctioning policy means that many women cannot feed their children, and also that some women have to come to mandated courses within two weeks of giving birth for fear of losing benefits. Is this how the Government treat women?
I would like to meet the hon. Lady about these cases because I do not believe they are true. They certainly should not be true because if people had good reason, they would not be sanctioned. People have to take reasonable steps to get a job. We will need to get to the bottom of these cases because that would not be the case. We would not preside over a system where that was the case.
(9 years, 11 months ago)
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It is a pleasure to serve under your chairmanship, Mrs Riordan. I thank the hon. Member for Newcastle upon Tyne Central (Chi Onwurah) for securing the debate, as it allows me to clarify and explain some of the points that have been raised. First off, I want to speak on behalf of the 34,000 jobcentre staff who work in over 740 jobcentres across the country and see about 400,000 people a month. The attacks I have heard on them are completely misplaced.
I will continue, because I have heard specific quotes today. I have to defend those people, because I believe they work incredibly hard.
No, they were specific quotes used by Members about what advisers had said. Those people in the past year alone have helped record numbers of people into work, and work consistently hard every day, to the best of their abilities, so I want to speak on their behalf.
I will also say that nobody, whoever they are, should be treated shoddily, badly or rudely—I think those were the words used—or as a lesser person in some way because they are on benefits. That is not allowed and should not happen. If it is proved that anybody has done that, they are answerable to me. I will not have people doing that anonymously.
I am trying to follow the logic. Apparently we were not talking about the staff, but there are people who are treating people shoddily, badly and so on; the hon. Gentleman therefore is talking about people who work in jobcentres—[Interruption.] I would like to finish my sentence.
Not at this moment, no. When people have been spoken to or treated like that, the people who have done that will be brought to account. I am saying that it is not acceptable that anybody is spoken to in such a manner, irrespective of who they are. I will defend the right of anybody to be spoken to properly and courteously. That is only right, and it is the way I would expect everybody to speak to others.
I thank the Minister for giving way, but I have to say that I have rarely heard such a cowardly defence of a position—attacking the people for whom she, as Minister, is responsible. All of us here made it very clear that this is about the culture. She shakes her head, but I hope that she has some experience of the responsibility associated with management and will therefore take responsibility for the culture that she and her Government have created, and for how people behave in that culture. If she will not do that, she is even less in touch with reality in this country than I thought.
As I said, I take full responsibility, because I would not accept anyone speaking to anyone else, irrespective of who they are, in a discourteous way. Obviously, hon. Members would like to know that, actually, claimant satisfaction has increased under this Government. It has increased in the north-east, and at the moment it stands at 81%. That is only right. We constantly monitor how people are treated and what happens.
I meet with staff, claimants and businesses daily to ensure that we are doing the best for all of them. When we talk about different people—where they have come from, their backgrounds and the various paths that they have trodden—I have always said, “There but for the grace of God go I.” That is something that I would totally live by, and which I think is only right. Anyone may be only one pay packet away from being unemployed, whether owing to redundancy, to falling on hard times or to a family matter. I live by that completely, because all of us here may know family members or members of other people’s families who have fallen on tough times and come to the state for support. It is only right that we support those people as best we can.
Part of the picture—perhaps Opposition Members do not want to hear this—is about why welfare has been changing and what has been happening. How many people are sanctioned? We know that, per month for JSA, the figure is between 5% and 6%, and that for ESA the figure is less than 1%. In the past year, the number of people sanctioned actually decreased. The number of adverse decisions overturned on reconsideration is 12%, and the figure on appeal is 3%.
I thank the Minister for giving way. I repeat that we specifically asked her not to repeat the statistics that she used in previous debates, but to address the issues that we were raising. In these last two minutes, will she say what she will do to ensure both that our constituents are not treated in the ways shown in the examples we have given and that the sanctioning regime is fair? That is not how it is now.
(10 years, 9 months ago)
Commons ChamberI can indeed answer that question from my hon. Friend, who is a particularly active local MP and holds us all to account thoroughly in his constituency. The claimant count is down 17% across the board in his constituency, and nationally we have got record numbers of people into work—more than 30 million—and we have got a record number of women into work, and at a record rate. That really does show that the Government’s long-term plan is working.
17. What recent assessment he has made of the extent of abuse of zero-hours contracts in back-to-work schemes.
(11 years, 1 month ago)
Commons ChamberMy hon. Friend is absolutely right. Let us look again at Labour’s record. It left 5 million people unemployed and claiming. We have taken the number of people who are claiming the three main benefits down by more than 500,000 since coming to power. Instead of criticising what we are doing, all Members should take pride in the fact that 1 million more people have jobs.
21. What assessment he has made of the effectiveness of the Work programme for people already claiming employment and support allowance.
Work programme provider performance is helping people on ESA move towards work, and to continue that improvement we are setting up a best practice group to help other primes share best practice.
Last Wednesday, I spoke at a conference entitled, “Newcastle: a good city in tough times”, where faith, volunteer groups, charities and business all emphasised the importance of volunteering and the voluntary sector in helping claimants into work, yet the Department for Work and Pensions is making it harder to volunteer, through sanctioning, and squeezing the voluntary sector out of Work programme contracts. That is one reason that Newcastle’s success rate for ESA claimants is only 2%. What is the Department doing to encourage volunteers and the voluntary sector to help build the community skills we need to get people back into work?
Of course, we fully support people doing voluntary work, so long as they can commit to their job signing and the work they have to do to get a full-time job. We see voluntary work as an important step to getting a job, and nearly 50% of Work programme providers are from the voluntary sector. Also, I am sure the hon. Lady will join us in celebrating the fact that the claimant count in her constituency has fallen by 13% in the past year.
(11 years, 10 months ago)
Commons ChamberAbout 280,000 disability living allowance claims have been reassessed over the past six months. Reassessments are comprised of super-sessions, where someone reports changes in their circumstances; renewals of fixed-term awards, which are by far the biggest; and reconsiderations.
A constituent of mine had to wait two years to have his DLA appeal reassessed, causing him immense hardship. They found in his favour. He is not alone. Newcastle citizens advice bureau and the Newcastle welfare rights service each see two or three new cases of DLA delays every single week. How will the Minister ensure that the roll-out of the personal independence payment will not lead to the same vulnerable groups being subjected to more delays?
I have the figures from 2007-08 and they are exactly the same as those for DLA this year, whether that applies to appeals or to people wanting to make new claims. That was the main reason for introducing PIP. It is about clarity and certainty for both the claimant and the assessors, so that we can reduce any delays in reassessments and appeals.