Improving Public Transport

Claire Young Excerpts

Thursday 5th December 2024 Commons Chamber

[Claire Young (Thornbury and Yate) (LD)]

I thank my hon. Friend the Member for Glastonbury and Somerton (Sarah Dyke) for securing this debate. Our public transport services have been run down for years because of the previous Conservative Government, and many rural communities across my Thornbury and Yate constituency have seen their vital bus services disappear. To rub salt into the wound, we have seen money spent on gimmicks that are aimed at delivering headlines rather than saving the services we rely on.

My constituents were looking forward to the new Government offering them hope, but one of their first actions was to hike the bus fare cap, which is so vital in rural areas, where journeys are long and fractured, and the Government have committed to the cap only for the next year. I welcome the announcement of more funding for services that are subsidised by combined and local authorities, but for it to be effective, it must be targeted at restoring our rural services, rather than being funnelled into already well served urban areas. In the west of England, funding has been prioritised for urban areas such as Bristol, where increasing the frequency of services boosts the number of passenger journeys more. As long as the focus is purely on passenger journey numbers, rather than ensuring that everyone has a basic minimum service that enables access to work, education and health services, our rural areas will miss out.

One of the half-baked solutions to the reduction in mainstream, regularly scheduled services has been to roll out an on-demand bus service called WESTlink. Although on-demand services can work, WESTlink is being used locally to do far more than any on-demand service can reasonably be expected to do, and the delivery of the service has been poor. Bad experiences have led to people losing confidence in it, because no one wants to be stranded and to have to pay a fortune for a taxi. People have told me that they have booked the service to get from A to B, only to find that they are the only passenger on board.

The situation is even more ridiculous when we consider that some WESTlink services are filling the gap left by the axing of bus routes that children and teenagers used to get to school or college. Parents repeatedly have to call up to book what should be a consistent daily service to get young people to and from their place of learning. It is simply a waste of time and resources to manage the service in this way. To quote one parent,

“I know there is a WESTlink available to book every day, but with the WESTlink only able to have a small number of passengers—and it is never on time or takes us somewhere completely different before taking us to school—it’s leaving parents with the fear of being fined.”

I have tried in vain to raise this issue with the West of England combined authority, both in my time in this place and in my previous role as the leader of South Gloucestershire council, but each time we are met with the same answer: “There’s no funding.” That shows the core weakness of the system. Routes that are commercially sustainable are run by bus companies, which absorb the profits, and the less-used but equally important rural routes are left in the hands of local authorities. Local government has had its funding cut to the bone during more than a decade of Conservative rule in Westminster, and it simply cannot magic up extra money to keep the buses running.

When I raised the issue of using funding to provide minimum service levels for rural areas in the House a few weeks ago, the then Transport Secretary, the right hon. Member for Sheffield Heeley (Louise Haigh), agreed with me; I hope that the Minister will echo that agreement today. I also hope that the Minister will agree that regardless of whether new franchising powers are taken up—my hon. Friend the Member for Glastonbury and Somerton has highlighted the difficulties—local councillors should be involved in decision making. As a councillor for many years, I know how valuable their local knowledge can be in avoiding disastrous route and timetable changes that make sense to those sitting in the bus operator’s office. The Yate and District Transport Forum in my area is a good example of local representatives working with operators, but all too often councillors find out about changes at the same time as residents, when it is too late to intervene.

I agree with the hon. Member for Stroud (Dr Opher) about the need to understand that whatever boundary one chooses for transport services, some people will want to cross it—and in the case of the 84/85, it is a significant number of people. I have had similar messages about people’s inability to get to jobs, the impact on people travelling to Katharine Lady Berkeley’s school, and so forth. It is important that the Minister provides clarity on the issue of cross-boundary services.

I will finish by briefly touching on railways. We are lucky enough to have some local lines and rail services in my area, but there is no joined-up approach to ensure that people living in villages like Hawkesbury Upton who take a bus to the railway station in Yate will get there in time to catch the next scheduled train. This lack of an ecosystem holds us back. Our services operate disjointedly, which is why people simply do not feel that they can rely on public transport to get around. In addition, we need to increase the number of rail services. I have been pushing for the reopening of stations at Charfield and Coalpit Heath as a new solution for people travelling to the growing number of jobs at Severnside, and have been pushing for the Government to guarantee funding to keep half-hourly trains running through Yate.

All in all, we need a clear and connected plan to improve our public transport network in order to fix the rot that has set in after years of Conservative cuts and neglect, and to ensure that everyone has a regular service that they can depend upon.

--- Later in debate ---

[Simon Lightwood]

Absolutely, of course. We need to ensure that we have effective, efficient and affordable public transport in every single corner of the country.

In September, we took the first step in empowering local leaders by introducing a statutory instrument to expand franchising powers beyond mayoral combined authorities to all local transport authorities. We also consulted on new guidance for local leaders looking to bring services into public control. This new, simplified guidance will help to break down barriers to local control of bus services, speeding up the process and bringing down costs. Of course, the buses Bill will empower local leaders by giving them the tools that they need to address local public transport challenges, including by making further changes to simplify bus franchising and by creating locally owned bus companies. We have already seen examples of the improvements that local leaders can make to services. To take my favourite example, the Bee Network in Manchester is on course to complete the re-regulation of buses in its new network in the new year. It will become the first city region outside London to put buses fully back under public control after four decades of deregulation. This new bus network franchise has seen increases in both patronage and punctuality.

We are backing up those reforms with new funding for buses next year. In the Budget, the Government confirmed that there would be more than £1 billion to help local transport authorities and operators to deliver high-quality, reliable public services. That includes £150 million to deliver the new £3 fare cap, which will ensure that passengers have access to affordable fares and better opportunities; £712 million for local authorities to continue to support and improve their bus services; and £243 million for the bus service operators grant. That is given directly to bus operators to support and protect existing services. That funding is the next stop on our journey towards improving services. Every region in England will benefit. The money will make a real difference for people across the country, and could be used to fund more frequent services, so that people can get to more places more often; safer, better and more accessible bus stops; new electric buses; or better real-time information, so that passengers can be confident that their bus will turn up.

Of course, it is not just bus passengers who want their services to run on time. On railways, we have been clear that services have been failing passengers. Performance is inconsistent across the country, and in many areas, the service is not where it needs to be. Improving performance is a key priority, and we will continue to challenge the worst-performing train operating companies and their Network Rail counterparts to address poor performance and raise standards. Just as with buses, we have been making progress. We have resolved long-running industrial disputes over pay, ending the massive disruption and financial impact of national strikes and resetting industrial relations. That paves the way for more collaboration with the trade unions, and the delivery of a railway that works for everyone.

As well as continuing to fund the operation of the railway, we are committed to investing to deliver improvements for passengers. We are simplifying and modernising the rail fare and ticketing system, and have already made great progress. We have driven forward pay-as-you-go in the south-east through the delivery of Project Oval phase 1A. In 2025 we will see further phases of Project Oval go live, which will include Stansted. We have also have completed a detailed design of pay-as-you-go schemes in the west midlands, and Greater Manchester plans to launch digital pay-as-you-go trials in 2025. We continue to progress long-distance fare reforms, with trials on London North Eastern Railway.

Looking forward, we have committed ourselves to undertaking a fare review, which is to be completed over 2025, and we will also continue to invest in infrastructure. Just last week, the Passenger Railway Services (Public Ownership) Act 2024, which received Royal Assent on 28 November, enabled us to bring passenger service operations back into public ownership, starting with South Western Railway’s services in May 2025, c2c’s in July and Greater Anglia’s in the autumn.

[Claire Young]

You mentioned infrastructure—

[Jim Shannon (Strangford) (DUP)]

The Minister! The Minister!

[Claire Young]

What did I say? [Hon. Members: “You said ‘you’”.] Did I? Sorry! The Minister mentioned infrastructure. We have seen significant delays on the line from the west country in the last few weeks owing to flooding. In particular, trains are having to divert between Bristol Parkway and Swindon and having to go via Bath and Chippenham. Local residents fear that the work to try to stop flooding on that length of the line, which is very prone to flooding, may have led to their houses being flooded. Will the Minister meet me to discuss the infrastructure issues on that section of the railway?

[Simon Lightwood]

I will make sure that I pass that request to the Minister with responsibility for rail, who I am sure will be pleased to meet you.

Within this Parliament, all passenger service operations will have completed the transition to being managed by Great British Railways, which we will establish as the directing mind for the railway by introducing further legislation during this Session. Great British Railways will ensure the highest standards of customer service and operational performance, and will simplify the railways, bringing together the delivery of passenger services, infrastructure, and responsibility for planning and the use of the network. It will bring an end to years of fragmentation and waste. However, we are not waiting for this further legislation. We have already brought key parts of the rail industry together as Shadow Great British Railways, which is working to improve services, unblock barriers to delivery, and move the rail network towards greater financial sustainability.

Although we must and will improve the railways in the short term, we must also think about the long term. We are committed to setting out a long-term rail strategy that will provide a framework for the industry over the next 30 years. We will work with stakeholders to ensure that the strategy maximises the benefits of rail for everyone, because improvements have to benefit everyone who uses our public transport system. This Government want everyone to have access to public transport, and are committed to supporting improvements to services so that they are more inclusive and enable everyone to travel safely, confidently and with dignity.