Oral Answers to Questions

Caroline Dinenage Excerpts
Monday 1st July 2013

(12 years, 9 months ago)

Commons Chamber
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Iain Duncan Smith Portrait Mr Duncan Smith
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As the right hon. Gentleman knows, that is an existing problem. The European Union insists that family benefits are paid at the highest level, depending on which country the recipient is in. Someone coming to the UK to work from, say, Poland would still get their family benefit paid to them, but if it is lower than family benefits over here, the top-up amount will go back to their families. I believe that is iniquitous, and I am not alone. I have had a series of discussions with others from Holland, Denmark and Germany, and there is a genuine consensus—it is growing dramatically—that it is wrong and that we need to change it, so we are engaging with the Commission on a plan to change it.

Caroline Dinenage Portrait Caroline Dinenage (Gosport) (Con)
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T6. A high percentage of employment and support allowance claims have been won on appeal because the claimant produced evidence that had not previously been made available. What can the Department do to encourage all relevant documents to be provided from the outset to save unnecessary costs and emotional stress?

Mark Hoban Portrait Mr Hoban
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My hon. Friend makes an important point. We ask claimants when we send out ESA50 forms to contact GPs and consultants so that we get the right medical information to help our decision makers reach the right outcome. I encourage GPs and others to take more time to send in the returns quickly so that we have the best information possible to make those decisions.

Oral Answers to Questions

Caroline Dinenage Excerpts
Monday 28th January 2013

(13 years, 2 months ago)

Commons Chamber
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Steve Webb Portrait The Minister of State, Department for Work and Pensions (Steve Webb)
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Those women will, of course, receive a state pension up to two years before a man born on the same day and have the option of being treated in the same way as a man—for example, they could defer their pension for two years and get an extra 20% for deferral. That is an option. We cannot bring the measure forward, however, because the occupational pension sector needs time. The only way we could treat men and women identically would be to delay until 2019, but if we did that many more women would be excluded.

Caroline Dinenage Portrait Caroline Dinenage (Gosport) (Con)
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T2. Given that one in six of the adult population is functionally illiterate, what training is provided to jobcentre staff to help identify and signpost adults with literacy issues?

Mark Hoban Portrait The Minister of State, Department for Work and Pensions (Mr Mark Hoban)
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My hon. Friend makes an important point: poor literacy and numeracy are big barriers to employment. For that reason, personal advisers in jobcentres are trained to identify signs and to signpost people to appropriate course providers. Fareham college in the constituency adjacent to hers is one such provider, but I am sure there are other local providers.

Child Support Agency

Caroline Dinenage Excerpts
Wednesday 11th July 2012

(13 years, 9 months ago)

Westminster Hall
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Caroline Dinenage Portrait Caroline Dinenage (Gosport) (Con)
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It is a pleasure to serve under your chairmanship, Mr Weir. I add my praise to that of other hon. Members for my hon. Friend the Member for Loughborough (Nicky Morgan), for obtaining this valuable and important debate. My hon. Friends and other colleagues have also made useful and admirable contributions. Many of the comments I wanted to make have already been made, so I will briefly voice the concerns of parents in my constituency.

Like many hon. Members who are present, I am contacted all too often by single parents who have struggled with the system and do not receive the support they need for their children. It is a tragic fact that up to half of UK children of separated families live in poverty, but it is one that is borne out by many of the cases I have assisted with in Gosport. The failures in the Child Support Agency, whether they arise from poor administration or bad decisions, have had a direct impact on the well-being and security of children throughout the country.

The hugely valuable Gosport citizens advice bureau has dealt with almost 100 CSA problems in the past year alone, and that highlights the instability caused by the CSA’s failure to secure payments. Most frequently, parents fall into arrears with their rent or mortgage, and then face the threat of losing their home, which of course gives rise to many other issues. One disabled lady in my constituency was advised by the CSA not to bother applying for child support at all, as her two children were 15 years old. That meant that she could not afford to stay in her home, in spite of her significant care needs.

As my hon. Friend the Member for South East Cornwall (Sheryll Murray) mentioned, the often irregular and unpredictable actions of the CSA also cause problems for non-resident parents. In one case, the CSA took payments ranging from £400 to £600 over a number of months from one of my constituents, without any notice. While it is without doubt the duty of both parents to support their children, such actions mean people suddenly find themselves unable to pay their own household bills.

I am also frequently left baffled by the catalogue of errors in the administrative handling of CSA cases. By the time many constituents approach me, they have endured months or even years of inaction, as other hon. Members have said. When contacted by my office, the CSA often, to its credit, gets things sorted relatively quickly, but that raises the question why it should be necessary for things to get to a stage when someone needs to contact their Member of Parliament.

That is why I welcome the Government’s reforms to the CSA. So much time and money is lost in its complex, creaking bureaucracy and the Government are right to do all they can to empower parents to come to family-based arrangements. However, in the light of my experiences in Gosport, I seek reassurance from the Minister that the Government will not neglect those for whom family-based arrangements, negotiation and collaboration are sadly not an option. Many people in my constituency have ex-partners in the armed forces, for instance, which presents greater challenges as their long periods of absence from the UK mean that they are not around to take part in the negotiations, which take time.

My hon. Friend the Member for Loughborough mentioned—as, indeed, did virtually every hon. Member who spoke—the problem of those whose ex-partners earn very little on paper, although the new car on the drive and frequent sunshine holidays belie that, and suggest more cash in hand. It may take significant joined-up thinking between Departments to address that, but we must do so in the interests of fairness, and for children’s long-term well-being. I wonder if the Minister has any thoughts on how to address the issue. It is vital that the Government’s far-sighted reforms should put vulnerable children, and, indeed, common sense, at the heart of all we do.

Oral Answers to Questions

Caroline Dinenage Excerpts
Monday 23rd January 2012

(14 years, 2 months ago)

Commons Chamber
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Chris Kelly Portrait Chris Kelly (Dudley South) (Con)
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9. What recent progress he has made on delivering universal credit.

Caroline Dinenage Portrait Caroline Dinenage (Gosport) (Con)
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19. What recent progress he has made on delivering universal credit.

Iain Duncan Smith Portrait The Secretary of State for Work and Pensions (Mr Iain Duncan Smith)
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Design work is well under way. As I said earlier, we are continually testing with staff and claimants to ensure that it works and that we make progress. On 8 December the major projects review group panel report acknowledged that significant progress had been made over the past few months.

Iain Duncan Smith Portrait Mr Duncan Smith
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Universal credit will be a major sea change for my hon. Friend’s constituents, who will appreciate the fact that for the first time ever we will guarantee that work pays. Figures show that 2.8 million households will have higher entitlements under the universal credit.

Caroline Dinenage Portrait Caroline Dinenage
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Is there any flexibility in the way in which the universal credit will be paid? For example, could it be paid weekly rather than monthly, and could its housing component be paid directly to landlords in order to protect vulnerable families?

Oral Answers to Questions

Caroline Dinenage Excerpts
Monday 13th June 2011

(14 years, 9 months ago)

Commons Chamber
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Iain Duncan Smith Portrait Mr Duncan Smith
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I must say to the hon. Lady that they are not. Actually, our adjustments have been welcomed because they mean that more disabled people in difficult family circumstances will find themselves benefiting to a higher degree. Our changes will work well with universal credit. Also, the whole idea of bringing more disabled people into the work force has to be a good thing, or perhaps she disagrees with that.

Caroline Dinenage Portrait Caroline Dinenage (Gosport) (Con)
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6. What steps he is taking to improve the measurement of pensioner poverty.

Steve Webb Portrait The Minister of State, Department for Work and Pensions (Steve Webb)
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We recognise that poverty is about more than income and have introduced a new pensioner material deprivation indicator. It takes into consideration both financial and non-financial elements of poverty, such as ill health and social isolation. It offers a more direct measure of living standards and, used alongside low income measurements, will provide a greater understanding of pensioners’ experiences of poverty.

Caroline Dinenage Portrait Caroline Dinenage
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I am very proud that many people choose my constituency to retire to, and I am extremely grateful for all the measures that the Government have taken so far to address the horrific levels of pensioner poverty bequeathed by the previous Government. However, the proposed almost double-digit price rises by energy companies threaten to undermine those measures. What more can be done to address that problem?

Steve Webb Portrait Steve Webb
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My hon. Friend is right that keeping a home adequately warm is an important part of the standard of living of pensioners. That is why it is included in the broader measure of poverty that we will introduce. I echo the words of my right hon. Friend the Energy Secretary, who said at the weekend that faced with double-digit price rises, we would encourage as many people as possible to shop around so that they do not have to pay those prices and can use the market to their advantage.

Oral Answers to Questions

Caroline Dinenage Excerpts
Monday 14th February 2011

(15 years, 1 month ago)

Commons Chamber
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Lord Grayling Portrait The Minister of State, Department for Work and Pensions (Chris Grayling)
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I sometimes think Opposition Members simply do not listen. First, as we have just heard, the Labour party left behind for us the most monumental financial mess, so there are not large amounts of money in the kitty to pay for the best support we could possibly deliver or all the things that we would like to do. The reality is that we have chosen to divert the money that we have into paying for apprenticeships. We have announced tens of thousands of extra apprenticeships, as we believe that they are a much better way of delivering support to young people. There are huge numbers of opportunities for young people to take advantage of an apprenticeship and build a proper career, and there will be more and more such opportunities as the spending review goes by.

Caroline Dinenage Portrait Caroline Dinenage (Gosport) (Con)
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T6. It concerns me when I meet constituents who have given away quite sizeable chunks of money to their children just as they approach retirement in the hope that the Government will then support them through their retirement. What steps are the Government taking to encourage people to save more for their retirement?

Oral Answers to Questions

Caroline Dinenage Excerpts
Monday 22nd November 2010

(15 years, 4 months ago)

Commons Chamber
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Steve Webb Portrait Steve Webb
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The hon. Gentleman will know that Jobcentre Plus advisers already have a good deal of discretion in how they respond to individuals to reflect individual circumstances. We are keen to see that measures such as the Work programme are tailored to the individual so that they can address the particular problems that they face. If those problems involve transport or a lack of very local job vacancies, they can be addressed through the Work programme.

Caroline Dinenage Portrait Caroline Dinenage (Gosport) (Con)
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19. What recent assessment he has made of the value for money delivered by the flexible new deal programme.

Lord Grayling Portrait The Minister of State, Department for Work and Pensions (Chris Grayling)
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The flexible new deal began in October 2009. Results of its full evaluation will be published in 2012. However, the initial figures, published last week, certainly give rise to concern that it represented poor value for money and that the arrangements set out by the previous Government were extremely expensive.

Caroline Dinenage Portrait Caroline Dinenage
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People in my constituency are concerned about the transition to the Work programme. What assurances can the Minister give me that the Government will take measures to ensure that people are not disadvantaged during the transition period?

Lord Grayling Portrait Chris Grayling
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I can absolutely give my hon. Friend that assurance. That is a priority for me at the moment. As it becomes clear who is on the framework and who is not, it will become increasingly clear where we might have issues with the transition. In those areas where the flexible new deal will continue to run until the summer, it is not an issue, and in those areas where the flexible new deal does not exist, it is a concern. We will take urgent measures in the next few days, as we have completed work on the framework and identified the gaps, to ensure that we put in place the necessary support, probably through Jobcentre Plus, to ensure that we look after those who are affected.