Andy Slaughter
Main Page: Andy Slaughter (Labour - Hammersmith and Chiswick)Department Debates - View all Andy Slaughter's debates with the Ministry of Justice
(6 years, 1 month ago)
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I beg to move,
That this House has considered the future of legal aid.
It is a pleasure indeed to serve under your chairmanship, Sir Henry. I am delighted that we have three hours to debate the important and complex subject of the future of legal aid. Let me begin by thanking the Backbench Business Committee for allowing the time, the many hon. Members in attendance and the cross-party group, More United, which has championed this issue and pressed successfully for this debate.
We are in Justice Week, the aim of which is to show the significance of justice and the rule of law to every citizen in our society and to register the importance of an effective justice system beyond the usual audience of professions and practitioners. That aim is reflected in the many representations and briefings we have received in preparation for this debate. They have come not only, as one might expect, from the Law Society, the Law Centres Federation, LawWorks and the Equality and Human Rights Commission, but from Mencap, Mind, Oxfam, Amnesty International, Youth Access and the Refugee Council. The message is that legal aid is important to everyone, but particularly to the poorest and most vulnerable.
I extend my thanks to those organisations not only for their help for today, but for the work that they do every day to support the justice system and those who need to navigate it. Indeed, I extend thanks to all the legal aid lawyers outside the House, not least my own local law centre in Hammersmith and Fulham, which is ably led by Sue James, last year’s legal aid lawyer of the year. I extend thanks also to those in the House who do the same, not least the Chair of the Select Committee on Justice, the hon. Member for Bromley and Chislehurst (Robert Neill), and the chair of the all-party parliamentary group on legal aid, my hon. Friend the Member for Westminster North (Ms Buck).
My final thanks are as follows. It would not be right to let a debate on this subject pass without acknowledging the work of Carol Storer, the director of the Legal Aid Practitioners Group for the past decade, who is leaving this month. There will be other opportunities to mark her outstanding contribution as an advocate and organiser for the whole legal aid community, but I know that hon. Members on both sides of the Chamber will have benefited from her skill and knowledge and been on the receiving end of her charm and persuasion.
I am sure that the Minister will have good news for Carol and all those I have mentioned when she responds both today and in the post-implementation review of part 1 of the Legal Aid, Sentencing and Punishment of Offenders Act 2012—hereinafter LASPO. It was good to hear the Minister confirm this week at the APPG that the review will be published before the end of the year. I know by that she does not mean, “By way of written ministerial statement on the last sitting day.” Obviously, that will not be the case, because it is going to be good news and the Government will want to boast about it.
This is a complex and many-faceted subject, and I will not be able to cover all areas and concerns, so let me start with my requests to the Minister, because I do not want them to get lost. We have just heard from the Chair of the Select Committee on Health and Social Care, the hon. Member for Totnes (Dr Wollaston), that cuts to prisons are causing serious deterioration in the health and welfare of prisoners. We should not be surprised. The Ministry of Justice budget will be cut by almost half in little more than a decade of continuing austerity. It is the biggest cut to any Department, and it is a relatively small Department, with only three major areas of spend. Inevitably, all three areas—not only prisons and probation and the courts service, but legal aid—are going through debilitating change. My first request to the Minister is that she tackle the funding issue head on. No one is saying that all the cuts since 2010 will be reversed, or that the clock will be turned back, but if the Government wish to honour their stated objectives for LASPO, and in particular,
“To target legal aid at those who need it most”,
they must put something extra in the pot.
My hon. Friend will remember when we sat on the Bill Committee and warned of the intended and potentially unintended consequences of the cuts and changes being made. Does he agree that the nightmare for people desperately in need of legal aid for everything from housing to medical negligence cases has been worse than expected, and that justice has certainly been denied to them?
Yes. I will come on to the actual, rather than the predicted, effect of LASPO. Without spoiling the surprise, we will find that the Government have overachieved in cutting budgets and underachieved in every other respect.
Before my hon. Friend moves on, will he give way on that point?
Of course I will give way to the chair of the all-party parliamentary group on miscarriages of justice.
Does my hon. Friend agree that it is those very vulnerable people who find themselves feeling that they have been victims of miscarriages of justice? The Criminal Cases Review Commission was at our meeting yesterday and it explained that a lack of resources inhibits its ability to process the number of cases it would like to. The cuts in legal aid mean that many people are faced with representing themselves in very complex situations.
That is not something we discussed during the passage of LASPO, because the impact on criminal law seemed relatively mild compared with the effect on civil law, but that came afterwards. Now, eligibility restrictions and the reduced availability of legal aid practitioners as a result of cuts mean that people often go into court unrepresented, even in quite serious matters, which of course increases the risk of miscarriages of justice.
Does my hon. Friend agree that the impact of the Government’s policies has not fallen evenly on all members of the population and that women have been particularly affected? Often, they will represent themselves and be repeatedly brought back to court by a perpetrator, perhaps their ex-partner, and have to face the trauma all over again. That has been a particularly damaging result of the changes introduced by the right hon. Member for Epsom and Ewell (Chris Grayling).
My hon. Friend is exactly right. Rightly, more attention has been focused on domestic violence than on perhaps any other single issue. Although changes have been made, they are nugatory as far as the Government are concerned. In many cases, women are still being victimised because of the changes that LASPO introduced, against the assurances given at the time.
My hon. Friend is making a powerful speech. I am concerned about the impact on sick and disabled people. In some cases, up to 90% of social security claimants on the employment and support allowance, the personal independence payment or the disability living allowance have been denied access to support as a result of the cuts, but 70% of people who go on to challenge the decision, in person or with a welfare advocate, will be successful in their claim. Is that not a real injustice?
The figures speak for themselves. My hon. Friend is absolutely right. I am responding to a series of powerful interventions. Across the board, matter starts have gone down from more than 900,000 at their peak in 2010, to about 140,000 in the past year. That is a dramatic fall, but in some areas, such as welfare benefits, the decline has been even sharper.
I congratulate my hon. Friend on securing the debate. Does he agree that the absence of legal aid funding has driven legal aid solicitors and not-for-profit providers out of the market, which has left the door open to cowboy providers? They purport to be able to offer advice on immigration cases, for example, but that advice is poor quality, unreliable and, frankly, inaccurate, as I see repeatedly in my constituency.
My hon. Friend raises that issue from a position of knowledge, as she used to serve on the magistrates bench. There is a deskilling of the professions because of the decline in the number of practitioners who can secure funds. Although informal and non-legal advice, such as that from McKenzie friends, can play its part, too often it is stepping in where proper professional legal advice is needed and, as my hon. Friend has said, it is too often being done by people who are, effectively, rogues.
It becomes wearing to hear Minister after Minister repeat the mantra that legal aid is an important part of our legal system and that all individuals must have access to justice, without ensuring that the resources are there to allow that to happen. That is a disconnect. Although I welcome the remit and engagement of the LASPO review, the feedback from those who have met the Department suggests that little action will follow the warm words we have heard. More specifically, this week’s Budget confirmed that the Department will continue to make hundreds of millions of pounds of cuts over the next five years, some of which will inevitably come from the legal aid budget. The Minister must realise that that is unsustainable and incompatible with her stated support for legal aid.
Let me try to make it easy for the Minister to say yes. In garnering public support for this debate, More United specified three asks to put to the Government to deal with some of the worst consequences of LASPO, which were: access to early advice, access to welfare advice and simpler criteria for obtaining legal aid.
Those will not be unfamiliar requests to the Minister, but they encapsulate solutions to three major and predicted calamities of LASPO. First, cutting early advice means problems fail to get sorted while they are small and manageable, with worse consequences to the individual and the state down the line. Secondly, taking welfare advice out of scope leaves those people who need help most struggling. Thirdly, restrictive and complex eligibility criteria have become an effective way of stopping even those of very limited means getting access to what legal aid is still available.
My hon. Friend is being extremely generous in giving way. During the passage of the Bill, the Government said that they believed that withdrawing legal aid for family matters would increase mediation, but research shows a 56% decrease in mediation. The Law Society says that early advice from a solicitor was a significant source of referrals to mediation in family matters. I agree with that, and I wonder if my hon. Friend does too.
Yes. I will come on to mediation. My hon. Friend highlights two points: first, the lack of early advice and its consequences, and secondly, that the so-called alternatives put in place by the Government have failed, so we are left with effectively no safety net.
My hon. Friend is starting to build up quite a case on the issue. Sally Denton, a senior solicitor at the Nottingham Law Centre, made precisely that point about the importance of early advice:
“Given the massive changes to the benefit system coupled with the evidence that most people presenting as homeless to the local authority are doing so following the end of a private tenancy and the massive crisis in homelessness it is clear that failing to enable people to access early assistance with benefits issues will result in many losing their tenancies and either being homeless…or having to be accommodated by the local authorities”.
Do these savings in one area not just create much bigger costs in another?
My hon. Friend identifies the fact that by pulling away parts of the legal aid structure, the whole thing has collapsed in many areas. It is often the case that one problem, which may be housing or debt, is caused by another solvable problem, which is the lack of welfare benefits. Because they are not in receipt of welfare benefits, someone who would otherwise be eligible for legal aid may not qualify under the eligibility rules, and therefore the whole thing spirals down.
As I was saying, I have three specific requests. There are other discrete issues that I wish to mention and I will say a bit more about those in a minute, but I would like some indication from the Minister, when she responds to the debate, that at least these three specific requests are being considered as part of the review.
LASPO was billed as having four objectives,
“to discourage unnecessary and adversarial litigation at public expense; to target legal aid at those who need it most; to make significant savings to the cost of the scheme; and to deliver better overall value for money for the taxpayer.”
The Ministry of Justice predicted that the budget for the legal aid bill would be cut by £350 million. It promised that there would be innovative ways in which advice and legal services would be offered, allowing costs to be cut while still maintaining access to justice.
There was, however, little of substance. Instead, LASPO swept away 60 years of the development of legal aid, taking almost all private family law and most of social welfare law out of scope, introducing onerous restrictions on eligibility, and turning on its head the principle of a right to advice and representation. Now, matters would be eligible for legal aid only if expressly allowed by the schedule to the Act.
Later, criminal legal aid got the LASPO treatment. It did not feature in any detail in the original Bill, but subsequent secondary legislation introduced cuts of a similar scale for crime, opening up the prospect of advice deserts and, as we have already touched on, miscarriages of justice, where defendants do not meet eligibility criteria but cannot afford representation.
On the narrow point of advice deserts, does my hon. Friend agree that some London boroughs are appreciative of the Bar’s pro bono unit and the free representation it offers, and indeed, in my borough’s case, of the St James’s Church Legal Advice Centre in Muswell Hill, where the excellent Peter Thompson, who is not 21 anymore but still gives legal free aid, works? However, access to justice is a genuine issue in other parts of the country, where retired solicitors are simply unable to provide that kind of support.
My hon. Friend is absolutely right. First, however good pro bono services are, they cannot replace legal aid and it would be wrong to say that they could. Secondly, I will give an example of a letter I received in preparation for this debate, which my hon. Friend the Member for Wrexham (Ian C. Lucas)—who is in attendance and is himself a distinguished solicitor—may want to comment on. It says that in north Wales only two firms are contracted to do mental health work, in an area with eight hospitals with mental health services, and only one firm is doing community care—that is, social and health care law. That situation is far from untypical.
I am grateful for the prompt from my hon. Friend; I was being a little cautious, compared with my colleagues. The dearth of advice in Wrexham, which is the largest town in north Wales, has a real impact. Even worse, until my last-minute intervention the Conservative-Independent coalition that runs the council was going to close our local citizens advice bureau. There is virtually no advice available. My constituency office has had to take on an extra caseworker to provide advice in the biggest town in north Wales.
My hon. Friend reminds me to touch on the effect on Members of Parliament, which I am sure we are all interested in.
I congratulate my hon. Friend on securing this debate. Most advice centres are experiencing staff reductions and are underfunded. That much is clear with regard to issues such as housing and immigration. Does he agree that that is a disgrace, to say the least?
I absolutely agree. Pre-LASPO, my own law centre employed eight solicitors across a range of, mainly, social welfare law, but now it can afford to employ only two solicitors. It is only through the generosity of the local Labour council—against the backdrop of its own budget cuts—and that of charitable trusts that it is able to top up that number with further practitioners. Even the previous position, however, was insufficient for the need, as I well know, and the current position is almost unsustainable.
Mencap mentions very specifically in its briefing the distress faced by people with disabilities who cannot get the support they need, and who drop out of the social security and care system because there is no one to speak for them. Even if they qualify for assistance, they cannot find the specialist lawyers they need. Mencap says that that is happening across the country. Does he agree that the Minister needs to look at increasing provision, and also needs to assess whether the necessary specialist lawyers are available in the system to help people?
That is particularly important to my hon. Friend and he makes a very good point. We have been briefed by both Mencap and Mind on today’s debate. It will not surprise anyone that Mind said that people with mental health problems are twice as likely as members of the general population to experience legal problems and four times as likely to experience complex legal problems—in other words, problems that extend across a number of different disciplines. As was predicted, those are the people who are worst affected.
Even as the Bill was being published, alarm bells were being rung, and not only by Opposition Members. I had the pleasure of leading for the Opposition in Committee on LASPO. We heard not only from experts and users of the system but from the Government officials. The impact assessments that accompanied the Bill predicted that people with protected characteristics would be disproportionately affected by the cuts.
The official MOJ line was:
“The wide-ranging availability of legal aid can lead people to assume legal action is their only option, even where early practical advice could be of more help to them and avoid them needing a lawyer at all.”
Gillian Guy, the chief executive of Citizens Advice, said the money available was not enough and that we were losing precisely the swift and practical advice offered by CABs and advice and law centres. She added that Citizens Advice research suggested that every £1 spent on early advice saved around £9 later, partly by avoiding unnecessary and expensive tribunal hearings.
Richard Hawkes, the chief executive of Scope, said:
“To cut legal aid at a time of unprecedented changes to welfare support would mean disabled people who fall foul of poor decision-making, red tape or administrative error being pushed even further into poverty as they struggle to manoeuvre the complicated legal system without the expert support they need…This could result in a ticking timebomb of poorly prepared and lengthy tribunals and appeals, choking the courts and not saving money, but actually costing the government far more in the long term.”
The Government were warned. Did the predictions of doom come to pass? We know that they did. In fact, LASPO has cut far more deeply than had been billed. The stated aim was to reduce the legal aid budget by £350 million, but last year spending was £950 million less than in 2010, at £1.6 billion, as against £2.55 billion in 2010-11, with similar percentage falls in both civil and criminal legal aid.
While waiting for the Government review of LASPO—it was promised for between three and five years post-enactment, but we are now nearer six years post-enactment—we have not been short of expert opinion on its effects. Reports by the Justice Committee, the National Audit Office, the Public Accounts Committee, the Joint Committee on Human Rights, the Bar Council, the Law Society, the Bach Commission and the Low Commission have been consistent in highlighting the serious failings of LASPO. In 2017, the Bach Commission found that
“the justice system is in crisis. Most immediately, people are being denied access to justice because the scope of legal aid has been dramatically reduced and eligibility requirements made excessively stringent. But problems extend very widely through the justice system, from insufficient public legal education and a shrinking information and advice sector to unwieldy and creaking bureaucratic systems and uncertainty about the future viability of the practice of legal aid practitioners.”
In 2015, the Justice Committee published its verdict:
“Our overall conclusion was that, while it had made significant savings in the cost of the scheme, the Ministry had harmed access to justice for some litigants and had not achieved the other three out of four of its stated objectives for the reforms. Since the reforms came into effect there has been an underspend in the civil legal aid budget because the Ministry has not ensured that many people who are eligible for legal aid are able to access it. A lack of public information about the extent and availability of legal aid post-reforms, including about the Civil Legal Advice telephone gateway for debt advice, contributed to this and we recommend the Ministry take prompt steps to redress this.”
Advice officers around the UK began looking for alternative sources of funding so that they could continue working with clients who would soon find themselves ineligible for legal aid. However, with local authority budgets cut, few sources of funding were available. Many agencies closed and private firms found that it was no longer economic to undertake legal aid work. As we have heard, whole areas of help have been removed from scope, leaving millions unable to get advice or representation. There has been an almost complete collapse in early legal advice. That means that cases now escalate and are resolved only after becoming much more complex, traumatic and expensive, if they are resolved at all.
As my hon. Friend the Member for Erith and Thamesmead (Teresa Pearce) said, the Government argued that removing legal aid for most private family law matters would increase the uptake of mediation so families could resolve their problems outside court. They predicted an increase of 9,000 mediation assessments and 10,000 mediation cases for the year 2013-14. Instead, there was a decrease of 17,246 mediation assessments in the year after the reforms, and the number of mediation cases fell by 5,177 in the same period. One reason for that was the withdrawal of firms from those areas of law, leaving no one to signpost litigants to mediation.
The removal of legal aid from most areas of family law has had a disproportionate effect on women. In a survey carried out by Rights of Women and Women’s Aid, 53% of respondents took no action in relation to their case because they could not apply for legal aid. It is becoming so difficult for victims of domestic violence to obtain legal aid that last year, the Government were forced urgently to review the criteria for legal aid in such cases. Time limits preventing victims of domestic violence from obtaining legal aid for court hearings were scrapped and rules were relaxed to accept evidence from victim support organisations. Despite that, there are still concerns that too many women are falling through the cracks and not getting the help they need.
A dramatic increase of litigants in person following LASPO has created a severe strain on the court system which, to quote the retiring Director of Public Prosecutions this week, is already “creaking” under the effects of significant cuts and court closures.
My hon. Friend touches on an important and under-appreciated point. The court system is struggling to cope with litigants in person and the judiciary, whose role it is to judge cases, is having to take on the advice aspect of the justice system. It is difficult to combine that advisory role with providing impartial judicial functions.
My hon. Friend knows his business well. That is self-evidently true, and the judiciary is responding magnificently, but we are asking those people, whether in tribunals, magistrates courts, or the higher courts, effectively to do two jobs. They are asked both to be inquisitors and to represent parties—sometimes one party and sometimes both—as well as perform their ordinary functions. That is simply unsustainable in the long term.
Litigants in person can struggle to understand court procedures and their legal entitlements, and cases involving them take longer to resolve. The Personal Support Unit reports that, in 2010-11, its staff and volunteers helped people without access to a lawyer on about 7,000 occasions. By 2017-18, that number had rocketed to more than 65,000. The removal of most welfare benefits law from the scope of legal aid—which, again, we have touched on—has disproportionately affected disabled people. The number of benefits disputes cases with legal aid has fallen by 99% compared with pre-LASPO levels, from 29,801 cases in 2011-12 to 308 in 2016-17. When individuals are able to challenge benefits decisions, the majority of those decisions are overturned. Since 2013, 63% of appeals against personal independence payment decisions and 60% of appeals against employment and support allowance decisions were decided in the claimant’s favour.
My hon. Friend is something of a historian in legal matters. Who was it—it may have been H.R. Greaves in his first lecture at the London School of Economics—who said:
“In England, justice is open to all—like the Ritz Hotel”?
I am grateful to my hon. Friend, but I think he means that I have been around for too long.
Many Members will have seen the results of LASPO in their surgeries and I am grateful to colleagues for raising this point. Half of the MPs who responded to a survey carried out by the all-party parliamentary group on legal aid said that the volume of constituency casework had increased over the past year. More than half said they had seen a notable increase in the complexity of that work. Many MPs reported that advice agencies in their constituencies had closed, meaning that those MPs were no longer able to refer constituents onwards to get the help they needed. Some MPs even said that citizens advice bureaux were referring constituents to them because the bureaux were unable to cope with the number of people seeking help.
Fearful of falling foul of human rights law, LASPO introduced exceptional case funding. The Government projected that 5,000 to 7,000 such exceptional cases would be funded per year, but only 954 people benefited from that scheme in 2017. In almost every aspect, the consequences of LASPO have been as bad as predicted or worse, and the mitigating measures have not worked.
Unlike my constituents, the Government are not short of advice on what to do. In particular, I commend the 25 recommendations in the Bach Commission report. Those include changes to scope and eligibility; a simplification of the current rules, including for criminal matters; reform of exceptional funding; and better access to existing services, including more face-to-face advice. That report also suggests solutions to other issues of concern. The restrictions on legal aid for judicial review, the lack of representation at inquests for the deceased’s family, and the complicity of the Legal Aid Agency in refusing legal aid in cases that are embarrassing to Government, such as the prisoner book ban, are all subject to recommendations in that report. Those are serious issues, not just of inequality of arms, but of manipulation of resources by Government to avoid proper scrutiny of their actions. I hope the Minister has time to respond on those issues. If not, I suspect we will be debating them again before too long.
Many Members wish to speak, so I will conclude by reiterating our main asks for today. The first is to restore access to early advice. Lack of early advice means that simple problems are left to escalate. Larger problems cost more money to fix. Lack of early housing law advice on disrepair issues can lead to health, social and financial problems, the tab for which will ultimately be picked up by the NHS and local authorities. Prevention is better than cure. A recent report commissioned for the Law Society found that restoring early legal help would save the taxpayer money.
Secondly, we ask that the Government restore access to welfare advice. Welfare benefits law is labyrinthine, and that system is particularly difficult to navigate for people who are disabled. Recent social security reforms have led to a steep rise in inaccurate decisions and benefit sanctions. Thousands of disabled people have been left to challenge unlawful decisions without legal assistance. How many more unfair decisions would be overturned if people who had been treated unlawfully by the Department for Work and Pensions could access welfare advice?
Thirdly, we ask that the Government simplify the criteria for those who need legal aid. The Government should consider a significantly simpler and more generous scheme. The means test should be based on a simple assessment of gross household income following an adjustment for family size. In 1980, civil legal aid was available to 80% of the country. Today, that figure is thought to be under 20%. Ordinary working people who are just about managing are now considered too rich to be eligible for legal aid. Pensioners are among those worst affected by the outdated means test—even modest savings disqualify them from legal aid. The effect is that a vulnerable pensioner unlawfully denied basic care may well have to pay for a lawyer out of their own pocket. Legal aid does not only fund a lawyer, but provides protection from paying the other side’s costs.
I have been sent a huge number of individual case studies. For reasons of time, I am not going to be able to go through all of them—I would be happy to supply them to the Minister, but I am sure she is aware of the problems that arise. I have seen some heartbreaking cases involving mental capacity. Often, elderly people are removed from their own homes, sometimes forcibly, and are unlawfully detained by local authorities. They wish to go back to their homes and to criticise the conditions in which they are being kept, but because they have equity in their property which, frankly, they have no chance of raising money on, they are unable to challenge the decision. That is a fundamental breach of people’s human rights.
Cases such as those should make the Minister think again. I therefore ask her to put her well-thumbed, prepared text aside, because it does not—I know, having heard it earlier this week—address the specific point that I and others highlight in this debate. As a distinguished lawyer, I know she wants to ensure access to justice for all. She knows that even the best justice system is worth having only if it is open to anyone to use it. The requests I have made would go some way to restoring that access. I hope we get a positive response today and when the review reports next month.
The point that it is useful to nip problems in the bud and address them at the outset, so that they do not escalate, has been made and heard. Changes were made to LASPO to ensure that legal aid was available where people were at their most vulnerable. On clinical negligence, we should make clear that legal aid is available for compensation claims in respect of neurological trauma caused to children early in life due to negligence by medical professionals. As the hon. Member for Hammersmith recognised, by putting such things in the scope of legal aid, we are protecting the most vulnerable.
The hon. Member for Oldham East and Saddleworth (Debbie Abrahams) mentioned social security claims. We are introducing significant technological changes—things such as digitisation and better communication with judges using technology—to make the tribunal system much more accessible.
Many Members, including the hon. Member for Erith and Thamesmead (Teresa Pearce), mentioned family law. LASPO rightly removed most private family matters from the scope of legal aid, but legal aid remains available for mediation in certain family disputes where parties meet the eligibility criteria. Since November 2014, legal aid has covered the costs of the mediation information and assessment meeting and the first mediation session for both parties, even if just one is eligible for legal aid.
The hon. Member for Hammersmith mentioned exceptional case funding. Let me update the figures he gave. The number of people making applications and the number of applications granted have both increased. Some 746 applications for ECF were received in the first quarter of 2018, of which 59%—390—were granted. That is the highest proportion and number of grants since the scheme began.
The hon. Gentleman and the hon. Member for Ashfield (Gloria De Piero) both mentioned domestic violence. Legal aid is available to those seeking protection from an abuser in domestic abuse cases, and it was granted in more than 13,000 cases last year.
The hon. Member for Dwyfor Meirionnydd (Liz Saville Roberts) raised important points about Wales. She has asked parliamentary questions on a number of matters, and I am happy to meet her to discuss the issues she has raised.
I was interested to hear the points by the hon. Member for Enfield, Southgate (Bambos Charalambous) about children. I was pleased to meet him earlier this week to discuss some of those issues.
It is important to set out where legal aid is available, but we recognise the impact of the changes made by the coalition Government in 2012, which many Members rightly highlighted. As all hon. Members know, my Department is looking at the impacts of LASPO. The hon. Member for Hammersmith said he is looking for positive news, but as a former shadow Justice Minister, he knows as well as I do that it would be wrong to pre-empt the outcome of the review. We will respond at the end of the year.
I am happy to set out the process, which I outlined at the APPG on legal aid earlier this week. The evidence-gathering process has been comprehensive. My officials met more than 80 individuals and organisations from across the justice system to gather evidence, and they held two rounds of consultative group meetings with organisations, representatives and academics from across the justice system. At a third round of meetings, we will examine opportunities to consider further legal support. Officials will meet the Family Justice Council to discuss its concerns and recommendations in further detail, and are due to have a second meeting with the Civil Justice Council to explore its recommendations further.
I have held a number of instructive roundtables with those who have used our justice system, both with and without legal aid. I have met a number of Members of the House of Lords—last week I sat down with Lord Bach and other members of his commission on access to justice, and I have met Lord Low. Last week, I met the Equality and Human Rights Commission. I have also met many parliamentarians, and individuals from the advice and third sector who work with the most vulnerable in our society.
Alongside those meetings, much material has been submitted throughout the review, and we are considering that. It is clear that there are many issues to consider, from the stage at which advice is sought to types of provider and methods of provision. Many experts highlighted the value that technology can bring to individuals to navigate their rights in the court process.
We now use technology in every part of our lives, and justice should not be immune from that advancement. That is why, through the courts reform programme, the Government are investing £1 billion in updating our justice system for the 21st century. That programme is helping people to access court better, at the same time as changing outdated back-office systems. People can now apply for divorce online, we are trialling online applications for probate, and people can be updated about their social security claim through their mobile phone. Our reforms help vulnerable witnesses to give pre-recorded evidence so they do not need to see their attacker in court, and they enable those who find it difficult to travel due to disability or age to take part in proceedings by video link. That investment will transform how people experience the justice system with digital services, making justice more accessible and straightforward as well as using taxpayers’ money wisely.
I sense that the Minister is drawing her remarks to a close, but I wonder whether she will address a few more of my points. First, online and telephone services are valuable, but some people need face-to-face services. Will she look at that? Secondly, I know there is a separate review going on in relation to the representation of deceased people’s relatives at inquests. Does she know what stage that has reached? Will it report, or will it form part of the same review?
Finally, will the Minister look at the independence of the Legal Aid Agency? There are serious concerns that, in specific cases or more generally, there has been interference in the agency’s decisions because it is not sufficiently at arm’s length from the Government. We may need to deal with that as a discrete issue, but anything she can say to reassure us on that would be helpful.
I am happy to answer those points. We did not need to commit to looking at inquests, because LASPO made no changes to the inquests system, but the Government recognise that it is an important part of access to justice and we are looking at it. However, that is not the same review; it is running alongside the legal aid review.
Will the hon. Gentleman remind me of his first point? On his third point, the Legal Aid Agency is independent.
On inquests, I simply wanted to know, if the review is separate, when it is likely to report. My first point was about face-to-face advice.
Ah, yes. Of course it is important to consider all methods of provision. We have the telephone gateway, and many advice centres are looking at digital methods of offering advice. We do of course fund face-to-face advice at the moment in the provision of legal aid, and it forms an important part of giving advice.
As I mentioned, we are in the process of carrying out a legal aid review. All today’s contributions, along with the previous debate in this Chamber secured by the hon. Member for Westminster North, yesterday’s meeting with the APPG and the contributions and submissions in the other meetings we have held, are an important part of that process. I thank all hon. Members who spoke for their contributions, which we will take on board.
It is good to see you in the Chair, Mr Bailey, for the second part of the debate. I hope you have enjoyed it as much as I have. I will not abuse the position of having time left to speak for more than the two minutes normal for the response. I am grateful for that time.
I am grateful to everybody who has spoken and for the responses we had from the Front Benchers. There is so much consensus in the room that one might wonder what all the fuss is about. I know most of the speeches came from the Opposition, but there was an authoritative contribution from the Chair of the Justice Committee, the hon. Member for Bromley and Chislehurst (Robert Neill), several interventions from the hon. Member for Cheltenham (Alex Chalk) and the contribution from the Minister. We have heard unanimity on the importance of legal aid, as well as an appreciation of how it needs to work and why it is not working at the moment.
Perhaps that is not surprising. As Members of Parliament we are perhaps in a unique position to see the usefulness and the essential nature of legal aid, from the top and the bottom. We see it in our surgeries, where people bring us increasingly legal problems and we think about how we can resolve them. People have not been well served by the system but are now doubly not being well served in having their grievance addressed. Many colleagues gave examples about areas such as housing and welfare benefits.
A lot of points were made about the contribution of legal aid to the rule of law, whether in ensuring that those accused of criminal offences and threatened with the loss of their liberty have proper representation to avoid miscarriages of justice, or about the broader principle—not simply an individual’s cause being addressed—of policing good behaviour and ensuring that the institutions that we all rely upon give a proper service and do not let down the people they know. Those institutions could be anything from the Department for Work and Pensions to the NHS. Those are essential functions.
The problem is that many of us do not have confidence that the real damage that LASPO has done so far will be addressed. I understand why the Minister cannot say more today, but I hope that she found it useful to hear the comments that have been made. She knows what we are looking for. However the money has to be found and however persuasive she has to be with her colleagues in the Department and in the Treasury, she knows that the savings achieved so far are way in excess of what was intended or predicted, but she also knows that the collapse in service has been far greater than was provided for. That in itself should give the opportunity to make good some of the worst deficiencies that have occurred since then.
I am grateful to everybody who has spoken today. I am also grateful to those from Hammersmith and Fulham Law Centre who have attended the debate. I know that they will be taking the message back to many of their fellow practitioners that we are listening, we are engaged and hopefully we are informed, but it is the Government’s response that we are waiting on before, as the Minister said, the end of the year.
Question put and agreed to.
Resolved,
That this House has considered the future of legal aid.