19 Alison Seabeck debates involving the Department for Work and Pensions

Amendment of the Law

Alison Seabeck Excerpts
Monday 23rd March 2015

(9 years, 1 month ago)

Commons Chamber
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Alison Seabeck Portrait Alison Seabeck (Plymouth, Moor View) (Lab)
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I place on record my indirect interests in the register entry for my right hon. Friend the Member for Greenwich and Woolwich (Mr Raynsford).

The Chancellor had a throwaway line in the Red Book referring to a review he plans to undertake if he is re-elected and in government about whether the airport in Plymouth is needed and should be reopened. Let me point him in the first instance to the report produced for Viable, the group that has tenaciously kept the issue on the boil, and the report of some 146 pages produced for the city council at the end of 2014. I ask him to use those as a starting point rather than to delay the process by seeking a brand-new report covering the same ground.

In its Plymouth Plan, the city council has already made clear its intention of protecting the airport site. We also know that at last, as part of its bargaining tool to persuade the Government to back its expansion plans, Heathrow is considering offering slots or cash to smaller regional airports, and it will be interesting to see whether Gatwick follows suit. Governments of all complexions have missed a trick in relation to regional growth by not consistently supporting airports such as Plymouth. Plymouth should be receiving the sort of help that Dundee has received, which I think could be provided by the Government or one of the London bids.

The inclusion of Plymouth’s enterprise zone bid says a great deal about the quality of the offer, and I congratulate the Labour city council on making such a strong case, alongside the local enterprise partnership and businesses. Chancellors do not throw money away so close to a general election if they do not believe that doing so will bring about a positive outcome. Plymouth, under Labour, delivers.

One of the Government’s biggest failures has been their inability to keep the level of housing benefit down. Over the past five years, they have spent about £1.8 billion more than they planned to spend on housing benefit for people in work because they have depended on it to meet the cost of the otherwise higher rents that they have imposed through “affordable rents” or the private sector. That has happened notwithstanding the earlier mantra from, in particular, the then Housing Minister, the right hon. Member for Welwyn Hatfield (Grant Shapps), who made a number of rash promises virtually all of which, unsurprisingly, proved to be inaccurate or undeliverable. Since the election of this Government, the number of working people who are forced to claim housing benefit to pay their rents has risen by more than 50%, and the Budget does nothing for them.

The Budget is very light on anything specific to the delivery of much-needed social rented housing. There is the offer of an individual savings account for first-time buyers, but that will not solve the main problem, which is the fact that we are not building enough homes. I find the Secretary of State’s bare-faced cheek extraordinary, given that his Government have delivered the lowest level of house building since the 1920s. During the run-up to the great crash, Labour were delivering 200,000 homes a year. This Government’s record of building new and affordable social rented housing is abysmal, and enormous pressure has been imposed on the private rented sector, pushing up rents.

The Government cannot duck the evidence. The UK Housing Review and the live tables of the Department for Communities and Local Government give clear figures for social rented housing starts and completions. The Chief Secretary may wish to listen, because he got the figures wrong in the Chamber the other day. In 2009-10, there were 39,492 starts and 30,939 completions. In 2013-14, the last full year, there were a meagre 3,961 starts and 7,759 completions. That is a massive drop in the number of homes available for social rent. It is also a further indication that the rise in rents that has resulted from people being given no option but to rent in the private sector, and the increasing number of so-called affordable rents, have contributed to the inexorable rise of the housing benefit bill.

The Budget contains no measures to boost social housing numbers. Indeed, the Conservatives are now talking about introducing a right to buy for housing association residents, which would reduce the stock further and leave people with low incomes facing the pressures of the private rented sector with little hope of finding homes that they could afford without recourse to housing benefit. Successive housing Ministers have promised that their enhanced right-to-buy scheme, offering up to £77,000 per unit, would lead to a one-for-one replacement, but that scheme has failed dismally. Analysis shows that only one home has been built for every 21 that have been sold. That is not solving the problem.

The Government are pushing more and more housing associations to become developers, building homes for market sale rather than to meet social need. They will not be able to cross-subsidise from the market sales sufficiently to cover the loss of units from a potential right-to-buy option. That idea, floated by the Prime Minister, is yet another reason why people should vote Labour at the election. The hopes of home ownership aspirants can already be fulfilled through existing shared ownership schemes and other low-cost home ownership initiatives.

There has been a dramatic and deliberate reduction in the amount of social housing, and a further right to buy would have a devastating effect. The slashing of the social housing grant has already led to a reduction in the number of units that it has been possible to build. David Orr, the chief executive of the National Housing Federation, has said that this is

“not a budget to end the housing crisis.”

He did not mince his words, and he was right. Sadly, it is not a Budget that matches the reality of most people’s lives, and it will not help them to deal with the pressures that they face.

Hairdressing

Alison Seabeck Excerpts
Wednesday 7th January 2015

(9 years, 4 months ago)

Commons Chamber
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Nia Griffith Portrait Nia Griffith (Llanelli) (Lab)
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I am very pleased to have secured this debate and to have the opportunity to explain why we need to extend the current system of state registration of hairdressers, which is voluntary, to make it compulsory. Nowadays, people living in our sophisticated and complex modern-day society assume that the goods and services they buy, particularly on the high street, are in fact regulated. Most of us make the assumption when we go to the hairdressers that we are being treated by people who are suitably qualified, and much of the time we are.

I was quite shocked, therefore, to find out that in the UK a person does not need any qualifications at all to practise as a hairdresser. In other words, the industry is unregulated. Of course, the majority of hairdressers have appropriate qualifications, work to a high standard and take great care of their customers. However, currently there is nothing to protect the consumer from the unscrupulous or the incompetent, and that is what worries me.

I believe that as a society we have a duty to protect people from the unscrupulous as far as we can, so I want to ensure that a service as commonplace as hairdressing is properly regulated so that we and our families, our young people and our children are properly protected. That becomes even more relevant when we consider the wide range of different types of treatment now available. Hairdressing can involve using sharp implements and styling instruments, as well as a range of powerful chemicals that can inflict third-degree burns. That is frightening and it is not acceptable that we do not require any statutory registration of the people using those substances and implements on our heads, our hair, our skin and close to our eyes, our ears, our face and our brains.

Sometimes we can be our own worst enemies. Before we use certain colouring on our hair, we should have a skin test and wait a couple of days to see if there is any allergic reaction, but we are impatient and tend to want everything instantly. Scrupulously careful hairdressers tell me that they sometimes lose customers because they insist on a skin test, but the customer is too impatient to wait for the result and goes to a salon which does not require the test. When things go wrong, it can be very distressing for the person concerned and ultimately, if medical treatment is needed, it is likely to be the NHS—that is, the taxpayer—who picks up the bill.

I pay tribute to the Hair Council, formerly the Hairdressing Council, for the work that it has done to highlight the issue of compulsory state registration of hairdressers and barbers. I know, for example, that just in this place there is much greater awareness of the issue among MPs than there was just a few years ago. I pay tribute to the hon. Member for Morecambe and Lunesdale (David Morris), who introduced a ten-minute rule Bill on the subject. I thank the training, hairdressing and barbering industries for taking a lead and demonstrating how seriously they take the professionalism of their industry. I have had valuable conversations with the hairdressers in my constituency, who tell me that they are concerned to maintain high standards and to ensure that new recruits to the industry also perform to high standards.

Hairdressing and barbering are industries that we in the UK are very proud of. They are sectors of key importance to the economy, contributing some £2.6 billion to the UK economy and employing nearly 250,000 people across 55,000 businesses. Even in the current tough economic climate, we can walk down any high street or through any town centre and find several hairdressing salons or barbershops.

Alison Seabeck Portrait Alison Seabeck (Plymouth, Moor View) (Lab)
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I, too, have written to all the hairdressers in my constituency, seeking their views about regulation. My hon. Friend is right. They want to be seen as responsible and do not want to cause anybody damage when they visit the salon. Does my hon. Friend agree that partly because of the recession and partly because of the increase in the number of people who are self-employed, an increasing number of people are providing hairdressing services in people’s homes, over which there are no checks whatever? That causes me concern.

Nia Griffith Portrait Nia Griffith
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Indeed. My hon. Friend is right. For a hairdresser working as a sole operator in a home where there is nobody to point out to them that they have done something wrongly, it is even more important that they are properly qualified and that the person employing them has some validation of that. We would check whether a plumber was properly registered; that is far more important in respect of our own body.

Alison Seabeck Portrait Alison Seabeck
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The protection of hairdressers is also important, to ensure that they are protected if anything goes wrong.

Nia Griffith Portrait Nia Griffith
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Indeed. Insurance companies will have a vital role to play. If there is compulsory state registration, insurance companies will expect professionals to comply with the law and to mention any changes in circumstance. It will be in hairdressers’ best interest to be registered and to be properly insured.

In our town centres, it is often the hairdressing shops that pull people in, which can be welcome. With competition from internet shopping and out-of-town shopping, anything that increases footfall in town centres can be useful to the neighbouring shops, not just the hairdressers and barbers.

Habia, the Government-approved standards-setting body for the industry, estimates that hairdressing and barbering account for nearly 1% of the entire UK economy. They also make up a huge percentage of new start-ups. Habia estimates that 41% of hairdressers are self-employed, and 93.5% work in a workplace employing between one and 10 employees.

I must emphasise that the vast majority of these businesses are respected. The hairdressers are highly competent and have worked long and hard to train to a proficient and qualified standard. However, as always, some do not fall into this category and damage this good reputation. To prevent this, the Government of the day introduced the Hairdressers (Registration) Act 1964, which created the Hairdressing Council and provided its current constitution. Under the Act, a person can apply to be state registered in the same way as doctors, nurses and dentists. The only difference is that it is completely voluntary to belong to the UK register of qualified hairdressers—a status that can be achieved either through qualification or six years practising as a hairdresser. Ideally, every hairdresser and barber should be state registered, which would eliminate those who practise with no qualifications or experience whatsoever. The problem with the Act is that it does not have any power to safeguard the consumer with a framework of minimum qualification standards and compulsory state regulation of the industry—it is entirely voluntary. The campaign by the Hair Council, which I fully support, would allow for compulsory registration of all hairdressers and barbers.

Let us be honest: we have moved on a long way since 1964. If we want to be reminded of what teenage boys looked like in 1964, we just have to go on to the internet and look for the sleeve of the Beatles’ LP, “A Hard Day’s Night”, and that will give us a good impression. Most of us will remember that hairdressers were about the short back and sides for boys, with schools complaining if hair touched the collar. We knew that our mothers or grandmothers went for a perm now and again. Of course, nowadays there is a whole range of treatments and people have such a variety of different opportunities for things to do with their hair. Dangerous chemicals are used routinely. Without proper training and qualifications, there is no guarantee for customers that they might not be burnt, injured or permanently physically disfigured by the inappropriate use of these chemicals. As my hon. Friend the Member for Plymouth, Moor View (Alison Seabeck) said, many people are turning to mobile hairdressers, and it is even more important that they should be properly state registered and therefore regulated.

We need to ensure quality and safety standards within the hairdressing and barbering industry. Many hairdressers who are not state registered practise great hairdressing and run successful salons, but registration is about guaranteeing a minimum level of competence for the consumer and deterring those who are not fit to practise from setting up. As politicians, we have a duty of care to members of the public. When things do go wrong and there are accidents resulting from the misuse of chemicals or dyes, it can be very distressing for the persons concerned. Ultimately, if medical treatment is needed, it is likely that the NHS—namely, the taxpayer—will pick up the bill.

Similar questions and concerns were raised in the wake of the Poly Implant Prothèse implants problem. Professor Sir Bruce Keogh headed up a review of the regulation of cosmetic interventions—in particular, non-surgical procedures such as dermal fillers, beauty treatments, collagen and Botox injections, chemical peels, and laser hair removal. In his report published in April 2013, he notes:

“Dermal fillers are a particular cause for concern as anyone can set themselves up as a practitioner, with no requirement for knowledge, training or previous experience.”

The Government have supported the recommendations of the report, one of which states:

“All non-surgical procedures must be performed under the responsibility of a clinical professional who has gained the accredited qualification”.

Most notably, it recommends that all practitioners should be registered, and states:

“Entry to the register should be subject to…achievement of accredited qualification”.

Some of these procedures could easily be undertaken in a spa or a salon, so let us make sure that we get regulation all round.

The introduction of compulsory registration for hairdressers and barbers would bring hairdressing and barbering into line with other industries in the UK. It would be similar, for example, to the regulation of taxi drivers or food hygiene: one would not expect to go into a restaurant that had not been properly regulated.

Registration of hairdressers and barbers is required elsewhere. In the USA, for example, practitioners are required to have a licence to practise and to provide evidence of training and certification in each business area they intend to provide at their salon. There are on-site inspections and trade tests, and a consumer complaints and procedures route. If they move state, they have to satisfy the regulations of the state to which they move. Australia has a similar set-up, with practitioners required to be registered. The UK remains one of the few countries in Europe that does not require the state registration of hairdressers or their equivalents.

The Hair Council has already made significant progress not only in raising the issue within the industry and with decision makers, but in consulting and drawing up details of how the system might work in practice. The questions that many people will rightly ask are about its cost, how it will be policed and how it will work in practice. There will clearly have to be proper consultation within the industry and a transition phase, but I will return to that later.

Once the system is up and running, it should be relatively easy to police. There will be a list of registered hairdressers. Just as now, people will be able to find their nearest state-registered hairdresser on the Hair Council website. The public and trading standards officers alike will be able to consult the list. Consumers will be able to check whether their hairdresser is state registered, just as they can for their plumber. Trading standards offices will be able to use it as a tool for checking what is happening in the local neighbourhood. When officers make inspections of local salons, they can also check the credentials of the people who are working there.

Ultimately, insurance companies are likely to provide the greatest motivation for hairdressers and salon owners to comply, and to make sure that all their staff are state-registered hairdressers. We all know that we have to comply with the terms and conditions of insurance policies for them to be valid, and that we have to report any change in circumstances. No hairdresser or salon owner will want to pay for insurance only to find that it is invalid. The requirement by insurance companies for hairdressers to comply with the law—they will provide cover for hairdressers serving the public only if they are state registered—will therefore provide a strong motivation for them to register and to employ only those who are state registered.

The Hair Council has estimated that the system can be run at no extra cost above the current fee of £40 per annum per individual hairdresser. In fact, it sees that figure as a maximum. No-one likes to pay any fee, but in the great scheme of things, it is not an unreasonable amount and could be recouped from customers relatively quickly. The cost per customer over a year would be negligible, and customers would find it a very small price to pay for knowing that the hairdressers and barbers that they and their family use are registered and therefore regulated.

On implementation, the structures and the mechanisms are already in place, and the Hair Council has done a lot of preparatory work. We already have the legislation. A registration scheme is in place—its framework has existed since 1964—and it is administered by the Hair Council. The Hairdressers (Registration) Act 1964 created the then Hairdressing Council and provided its constitution. Under the Act, a person can apply to be state registered in the same way as doctors, nurses and dentists. We are now seeking to make state registration compulsory.

The Hair Council has done a lot of work and has come up with proposals. It suggests that, as the keeper of the register of hairdressers and barbers, its remit would be extended from the maintenance of a voluntary register to keeping a statutory register, with the ability to set and enforce penalties where necessary. The Hair Council is committed to consultation within the industry, and to be both consumer and industry-focused in its communications. It proposes that those already practising as a hairdresser or barber in the UK would be required to join the register by a certain date—perhaps up to two years after the change in the legislation. That would be followed by a period of strict scrutiny, using a team of inspectors recruited for the sole objective of visiting salons. Practising hairdressers or barbers—whether mobile operatives, salon-based or self-employed individuals—would need to register to be able to function correctly and legally.

Trainers would be expected to inform learners that once they had obtained a level 2 national vocational qualification, they would be required to register before they could practise lawfully. That would educate individuals intending to work in a self-employed capacity about the need to register. Compliance could be monitored by qualification-awarding organisations.

When I have consulted local salons, they have stressed the need for high-quality training, so I was pleased to see in December that my local further education college, coleg Sir Gâr, has signed up to registering all its lecturers, assessors and qualified learners with the Hair Council. It clearly makes sense that all those who are training and assessing the next generation of hairdressers should themselves be state-registered.

Qualified professional hairdressers and barbers are drivers of growth on our high streets. They support local employment, train apprentices, serve their communities and contribute significantly to the UK economy, and it is time for the industry to be put on a much firmer regulatory footing to reflect that. We have regulatory and consumer laws because they reflect good practice. The majority of responsible practitioners already come up to or surpass the necessary standards, but we need legislation to provide protection from the unscrupulous or incompetent. A change in the law would not only ensure consumer protection but enhance standards and provide professional recognition for the industry. I therefore ask the Minister to take the initiative and to take the necessary steps to ensure that we are all properly protected, by introducing the compulsory registration of hairdressers.

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Mark Harper Portrait Mr Harper
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I have not done any specific work on that, but I do not think there is any evidence that there is a problem to be solved. Everyone who runs a business has to comply with health and safety legislation, but it is proportionate to the risk that they run. As I said, I agree with my hon. Friend the Member for Bedford; I do not think the evidence suggests a risk in this industry to justify imposing a state registration scheme. That is the first point, and the second is that I do not think there is any evidence that if we did so, it would have any impact on making the industry better. It is generally a well run industry, with some high-quality individuals and businesses operating, which delivers good customer service.

As well as providing a legislative framework, the Health and Safety Executive produces guidance for small businesses. It has an example risk assessment for hairdressing salons, which is accessed between 200 and 400 times each month. It goes through the common hazards that might be present in a hairdressing salon, the harm that can be caused to staff and customers and it suggests the sorts of actions that salons and hairdressers can take to control the risks. The HSE works closely with the National Hairdressers Federation and the Hairdressing and Beauty Industry Authority, which is the Government-appointed sector skills body that controls the standards that form the basis of all qualifications, to raise awareness of health issues.

The hon. Lady mentioned the training aspects. In my constituency, the Forest of Dean campus of Gloucester college trains people in the hair and beauty industry. I have been along myself and I recall for a short period sitting in the chair as a model while various people practised on me. That demonstrated the high level of skill and training in the industry. The college works closely with local employers and the standards are very high.

A good example of joint working was the “Bad Hand Day” campaign, which the HSE ran in partnership with the industry to raise awareness of how to prevent hairdressers suffering dermatitis. The HSE has run a recent health and safety campaign, which targeted small businesses across a number of industries, including the beauty industry. The HSE produced “Health & Safety ABC: An easy guide to health and safety”, which was supported by both the Hairdressing and Beauty Industry Authority and the National Hairdressers Federation, while 92% of those surveyed in the beauty industry said that the health and safety of their customers was either a major or moderate concern. Most people in the industry recognise that there is something they need to be concerned about and take appropriate steps to deal with it.

There are some other regulations under the Public Health (Control of Disease) Act 1984, and a new suite of health protection regulations came into effect in April 2010. This updated an “all hazards” approach, dealing with infections and contaminations. Public authorities are thus able to respond to modern-day health hazards. As well as local authorities, Public Health England, Public Health Wales and Health Protection Scotland have an interest in protecting the public from harm in the wider beauty industry.

Hairdressing products, which the hon. Member for Bridgend (Mrs Moon) mentioned, are also regulated—I am sorry to say this to my hon. Friend the Member for Bedford—under the EU cosmetics directive, which offers a further layer of protection for customers in that any product used must be authorised, properly labelled and packaged.

My hon. Friend the Member for Bedford and the hon. Member for Llanelli compared these proposals with measures taken to control other professions in the beauty industry, and the hon. Lady specifically mentioned other cosmetic treatments. There is a distinction between the Health and Safety at Work Regulations 1999 and wider public health legislation that regulates more invasive cosmetic treatments, such as the one that she mentioned. It is necessary to apply regulation that is proportionate to risk. The report to which she referred was clearly a response to some of the risks involved—I think I am right in saying that it was triggered partly by some of the fall-out from the issue of breast implants—and I do not think that it is relevant to the hairdressing industry.

Local authorities have powers, under various local Acts, to exercise a proper degree of control over standards of health and hygiene, which includes the cleanliness of premises, instruments and equipment, and they have powers to inspect. They take enforcement action, such as prosecuting poorly performing hairdressing salons, under the existing regulatory framework. Notwithstanding what was said by the hon. Lady, there is already a fairly comprehensive regulatory framework, which is designed to protect both staff and customers in hairdressing salons. If people comply with that legislation, the risks—which are relatively low—will be properly controlled, and I therefore see no case for extending it.

My hon. Friend the Member for Bedford referred to moves on the European front, specifically the European framework agreement on the protection of occupational health and safety in the hairdressing sector. The Government do not want that agreement to become a compulsory directive, and we have been working with like-minded states to prevent its implementation as such. We have no objection to a voluntary scheme, but, having analysed the agreement, we think that it duplicates a great deal of existing legislation. Moreover, an initial assessment suggests that it would impose an extra cost of £75 million on hairdressing businesses in the United Kingdom alone, without improving existing standards.

My hon. Friend mentioned nail salons. They are effectively covered by the same regulatory framework as hairdressers, so they must comply with the same health and safety regulations and public health legislation.

The hon. Member for Llanelli asked whether insurers could require hairdressers to be state-registered. Hairdressing businesses, like all other businesses, are already required to have employers’ liability insurance, and responsible businesses will have public liability insurance as well. Again, a regulatory framework already ensures that businesses providing these services are properly insured and therefore have the appropriate financial resources if they cause damage to their customers.

I do not think that the hon. Lady has set out a problem that needs to be solved. Hairdressing is an important industry that employs a great many people, is generally well run and delivers a good customer service, but it is already subject to a comprehensive range of regulatory laws contained in primary and secondary legislation that ensures that the risks must be dealt with properly.

Alison Seabeck Portrait Alison Seabeck
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Throughout the Minister’s speech—it has been an interesting speech, in which he has expressed a different view from that of my hon. Friend the Member for Llanelli (Nia Griffith)—he has referred to a lack of evidence. Given that 70% of hairdressers suffer from conditions such as dermatitis at some point in their lives, there is no doubt that customers will also be subject to problems caused by chemicals, latex gloves and other equipment. Customers may enter salons without fully understanding some of the risks, particularly if the staff are not particularly experienced. That is a significant issue. The Minister says that he is opposed to regulation, but would it not be worthwhile to carry out research among customers as well as hairdressers about the nature of the problems that people experience in salons, given that we clearly do not know enough about it?

Mark Harper Portrait Mr Harper
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The alternative way of looking at that is that if there was a real problem, we would know about it. As constituency MPs, lots of issues come to our attention, and I am digging through my memory and in my nine years as a Member of Parliament I do not think I have ever had a single letter complaining about appalling treatment by a hairdressing salon in my constituency. In fact the opposite is the case; I have been fortunate enough to go to salons in my constituency to present awards to high performing and well-trained members of staff. If there was a real problem that affected significant numbers of people, I think we would know about it.

Alison Seabeck Portrait Alison Seabeck
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We have some fantastic salons in Plymouth, all of which are performing incredibly well, but if we go on Google and type in “hairdressing” and “accidents”, enormous numbers of messages from solicitors’ firms pop up on our screen saying, “Let us help you with your claim against your hairdressers”, so something is clearly going on out there.

Mark Harper Portrait Mr Harper
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I hope that the hon. Lady will forgive me for saying that just because there are lots of ambulance-chasing lawyers around trying to dream up and invent legal actions in a particular sector does not necessarily give a good indication of whether there is a problem to solve. We all know about such lawyers trying to dream up and invent legal actions; we have seen what happens with people trying to sue others for car accidents and inventing claims and driving up motor insurance premiums. In the hairdressing sector, therefore, given that we already have a range of health and safety legislation, I do not think further legislation would deliver much gain to employees or customers.

The issue the hon. Member for Llanelli was raising was professional standards and competence among hairdressers. The Government believe such matters are often best dealt with by businesses and their representative bodies. They know how to improve standards. That is very effective in a competitive business with low barriers to entry and no reason why people cannot switch very easily, so the Government are not in favour of mandatory state registration for hairdressers, and as I said to my hon. Friend the Member for Bedford, we oppose the European social partner agreement becoming a compulsory directive.

The Health and Safety Executive will continue to work with all the various bodies representing the hairdressing industry, to maintain good standards of employee and customer health and safety. That is an appropriate way for what is a generally very well run and excellent industry to continue to be regulated.

Question put and agreed to.

Personal Independence Payments

Alison Seabeck Excerpts
Tuesday 25th November 2014

(9 years, 5 months ago)

Westminster Hall
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Westminster Hall is an alternative Chamber for MPs to hold debates, named after the adjoining Westminster Hall.

Each debate is chaired by an MP from the Panel of Chairs, rather than the Speaker or Deputy Speaker. A Government Minister will give the final speech, and no votes may be called on the debate topic.

This information is provided by Parallel Parliament and does not comprise part of the offical record

Alison Seabeck Portrait Alison Seabeck (Plymouth, Moor View) (Lab)
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I should start by explaining why I am lisping. I have just had major dental treatment. I apologise, but it is really uncomfortable.

I congratulate my hon. Friend the Member for Bolton South East (Yasmin Qureshi) on obtaining the debate. Such a debate could take place almost daily, because every MP will have a considerable number of constituents who have been deeply affected by the process that they are having to go through. I have a long list of constituents who have faced significant delays or who have been told that they must travel to places such as Portsmouth, which is three and a half hours from Plymouth, for assessments. Others turned up for assessments in Tavistock, which is nearer—20 miles away—only to be told on arrival that the assessment had been cancelled but somehow there had been a failure to inform them. The individual I am thinking of applied in January and, before the abortive visit to Tavistock, was told that his file had been lost. All these individuals are extremely anxious and vulnerable. If we add those having difficulty with the employment and support allowance system, the number rises again.

Let me just mention Mrs P. She does not want to be named. She is vulnerable and, like many of my constituents, is anxious about her name being in the public domain. I have in many of these cases already written to the Department for Work and Pensions. Mrs P applied many months ago. She has had, and continues to have, major cancer operations on her lung, liver and bowel. She had to postpone the last assessment because of a lung operation. Atos has confirmed that cancer sufferers cannot escape assessment unless terminally ill. This lady is extremely ill. We chased the assessment, and it happened. She is waiting for the DWP to produce a decision and was told that that could take up to 26 weeks. In some cases, we are now looking at almost a year from applying to receiving a decision, and as we have already heard, some people do not live long enough to hear the outcome. That is utterly unacceptable.

I shall focus today on one particular group—people with muscular dystrophy. I am a member of the all-party group on muscular dystrophy, and a number of constituents have approached me at different times with issues specific to this disease. Most people in this Chamber will know that the term “muscular dystrophy” describes about 60 mostly genetic conditions. The Muscular Dystrophy Campaign has highlighted to me a number of individual cases, including a lady who had her assessment in the summer of 2013 and was told only this month that she had been lost in the system.

The Muscular Dystrophy Campaign was told at a meeting with the DWP that the delays at Atos were attributable in part to under-staffing issues. It would be interesting to hear from the Minister whether that position has changed or improved to deal with some of the backlog.

Jessica Morden Portrait Jessica Morden
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I certainly had a constituent who, when they complained about delays, was told by staff that they could not do anything about it because there were not enough staff on and to contact her MP if she wanted any action at all. Is it not sad that people waiting in this situation should have to contact their MP, rather than just receiving the payments that they are due?

Alison Seabeck Portrait Alison Seabeck
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My hon. Friend is absolutely right. As was pointed out earlier, rolling out a scheme on this scale without having piloted it has contributed to some of the misery that is being caused around the country.

The MD Campaign has also raised the case of a 16-year-old with Emery-Dreifuss muscular dystrophy and a serious heart condition who simply failed to get through on the telephone. She tried and tried, and it caused her and her grandparents, with whom she lives, major concern. Just accessing the system can be unbelievably difficult for people.

For this group, the 20-metre rule is one of the most controversial elements. It replaced the 50-metre rule. Many of those with MD-related conditions can, on a good day, make 20 metres, but, because the disease is progressive, they can quite quickly not be able to walk 20 metres, even with sticks. The evidence from people with muscular dystrophy is that the wider discomfort issue is not considered by those who make the assessments. An individual may well be able to walk 100 metres, but 80 of those metres are absolute agony. No reference is made to that; no consideration seems to be given to it. Equally, there are issues about the surface on which they are walking. They may well be able to do 20 metres on the flat, but if they are asked to do 20 metres uphill or on an uneven surface, it becomes impossible. I just do not think that the regulations and guidance as currently set out protect individuals in those circumstances.

Worryingly, discussions with people with muscle-wasting conditions post-assessment have led the MD Campaign to have serious concerns about the lack of knowledge of this type of progressive condition among the assessors. For example, one lady with a long-term and progressive neuromuscular condition was told that she “may get better”. Sadly, she will not. The degree of ignorance in that case was worrying. There are also examples of gross insensitivity, which I am sure the MD Campaign would be willing to pass on to the Minister if he wanted to hear them. For example, one person was congratulated when they fell over. I find that insensitive to the nth degree.

I would be grateful if the Minister explained why some assessment centres are inaccessible, because there are a number of examples of people being invited for interview and then discovering that the interviews take place on the first floor of the building, up a flight of stairs. That might be a sort of secret test—an attempt to catch people out—or simply very bad planning, but perhaps the Minister will be good enough to look at access to the various centres.

I fully understand the need to ensure that only those entitled to support receive it, and most of my constituents accept that principle. However, the process is still failing too many people. The Government clearly underestimated the size and complexity of the problem, and the contract was let without care being taken to ensure that the company carrying out the assessments actually had people with the right skill and understanding to deal with some very rare conditions and vulnerable people.

The Government may not be disclosing data on waiting times, but in closing I ask whether the Minister can tell us what percentage of claimants have seen their files recorded as having been lost since PIP was introduced. Can he explain why the 15th largest city in England, Plymouth, with an ageing and disabled demographic, has no adequate facility for assessment and people have to go as far as Portsmouth?

Jim Shannon Portrait Jim Shannon (Strangford) (DUP)
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I appreciate the opportunity to say a few words. I congratulate the hon. Member for Bolton South East (Yasmin Qureshi) on securing the debate for us all to participate in. I am pleased to follow the hon. Member for Plymouth, Moor View (Alison Seabeck), who delivered her speech eloquently despite her current impediment, and we thank her for that.

Personal independence payments are of great importance to me and my office. One member of my staff now deals with nothing else besides benefit claims, which includes claims for disability living allowance, employment and support allowance, income support and the whole raft of benefit claims. I suspect that that situation is replicated in hon. Members’ offices across the United Kingdom. Many of us have a staff member who is tasked with dealing with such matters every day, because of all those difficulties. In the few minutes that I have, I hope to illustrate the situation through the experience of my office.

We understand the reasons for the changes, and the Government have set out their stall when it comes to reducing benefits through universal payments to ensure that changes will be made. We are aware of cases of people receiving payments when it is questionable whether they qualify for them, and we understand that that issue must be tackled. However, the people whom I will speak about today are those who clearly should have the payment and are feeling the difficulties of the new system.

In the same way as DLA did, PIP helps towards some of the extra costs that arise from long-term ill-health conditions or disability, and it is based on how a person’s condition affects them rather on the condition that they have. Every time someone comes to me about the benefit, I always say that it is about the help that they need, not entirely about their illness. It is about the help that they need in the house, how the illness affects them and whether they need people to come in and help them. When they get their head around that, they understand the importance of explaining their condition and highlighting the symptoms or problems associated with it. Every person is different, and they are affected in different ways. The previous system fell down many times, and the new PIP system unfortunately has the potential to do likewise.

The individual assessment for PIP is much stricter than the assessment for DLA, but the aims are the same: to ensure that people with health needs or disabilities can lead an independent life, while getting some extra help along the way. The stricter measures are intended to ensure that the system cannot be abused, in view of the budget constraints we all face across the United Kingdom. The changes from DLA to PIP will involve a face-to-face consultation with an independent health professional as well as regular reviews to ensure that an individual gets the right support. I welcome the face-to-face consultation, because I hope that it will better enable assessors to determine an individual’s circumstances. I often wonder, “Have they ever met these people? Do they understand their circumstances? Do they know what it is like to be unable to move about in your own home, to have restricted movement or to be dependent on someone else to help you?” The face-to-face consultations have the potential to lead to improvement.

To receive PIP, an individual will be assessed against reliability criteria to test whether they can carry out certain activities safely, to an acceptable standard, repeatedly and in a reasonable period. I can relate so well to the words of the hon. Member for Plymouth, Moor View. Someone may be able to walk 60 yards, but they will be in pain. Most of the people who come to me about DLA are in pain with their first step, but they endure the first 20 or 30 yards and then they have to stop. We need to have a system that adequately takes that into account. I hope that under the new system of PIP, it will be easier to ascertain and understand the problems that people are experiencing and resolve them urgently. We are having this debate because, quite honestly, the issues are not being resolved urgently; indeed, the opposite is true.

As PIP is being rolled out, some strange delays are occurring and some of the most vulnerable are not receiving any help. I want to highlight some of the delays that are affecting my constituents. First, they are anxious about their health. They become anxious about their PIP, and then they become anxious about all the other benefits that swing off that. Perhaps the Minister could give me some indication of how we can hurry or quicken the system. As a result of all the anxiety and concern that they experience, people’s health often deteriorates. They sit in an in-between world between today and tomorrow, almost hanging in space, hoping for their claims to be processed. All the time, it affects them greatly.

In February this year, only one in six people who had made a claim for PIP had received a decision. As the hon. Member for Bolton South East mentioned, the National Audit Office stated that poor early operational performance had led to long delays and uncertainty for PIP claimants. The right hon. Member for Barking (Margaret Hodge), the Chair of the Public Accounts Committee, said that the implementation of PIP had been

“nothing short of a fiasco”.

That reflects the opinion of many of us.

We are not here to give the Minister a hard time, but we are here to highlight the shortcomings in the process. Many of us feel that the process is not built in such a way as to take on board the difficulties that we see our constituents facing. I am here to express those, as other hon. Members have done and others will do. Out of the 220,300 disabled people who applied for PIP during the period from 8 April 2013 to 31 December 2013, only 34,200 have received news of their claim. That is totally unacceptable, and it must be addressed.

One of the statistics associated with first-time PIP claims—those who are moving from DLA to PIP—is truly worrying. For those people, there is around an 85% chance that a final decision has not yet been made, so they are sitting in limbo waiting for everything to be sorted out. Because PIP is not counted as income, those who are eligible for PIP may also find that they are eligible for ESA, income support, jobseeker’s allowance, pension credit or housing benefit. There is a real challenge there, because housing benefit and tax credits are great benefits when they go right, but when they go wrong, they are a nightmare. Delays in PIP may mean that because someone’s income changes—they have to notify Her Majesty’s Revenue and Customs of that—their housing benefit and rent payments are put on hold and their tax credits go up the creek, and they find themselves becoming increasingly anxious and concerned.

Alison Seabeck Portrait Alison Seabeck
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As usual, the hon. Gentleman is giving a thoughtful speech on a serious subject. Are his constituents, like mine, having to find their way to food banks simply to feed their families in an attempt to fill those gaps?

Jim Shannon Portrait Jim Shannon
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In Newtownards, where my main constituency office is based, the food bank would say that the greatest number of referrals are of people who are on benefits, and delays in benefits compound that problem. We are all genuinely grateful to have food banks, and they have become a way of life. I have it on good authority that most of the referrals in my constituency are through my office, and I see lots of people coming into my office who are referred to food banks. We thank the Lord for the food banks and for the good work that they do, but the hon. Lady is absolutely right that food bank use is one consequence of the problems with PIP.

It was estimated that changes to mobility benefits could eventually lead to as many as 428,000 claimants losing their entitlements. Those changes have included the reduction of the requirement for claimants to be able to walk 50 metres right down to 20 metres, as the hon. Member for Plymouth, Moor View has mentioned. Unlike DLA, PIP will not have a lifetime award option. I am aware that under DLA there was the right to review a lifetime decision and that sometimes happened, but many people on lifetime awards were not reviewed, and it is a very random check to do at other times. I am concerned that there will no longer be the option to make a lifetime award. Let us be honest; if somebody has muscular dystrophy, unfortunately, they are not getting better. They are going to get worse. If somebody has severe chronic joint pain, they will not get any better. Their prognosis is for the worse. The prognosis for many such people is restricted mobility for the rest of their lives. That is not what they want, but it is what they are stuck with. Will the Minister, in his response, give us some indication of what he thinks about that?

I want to ask the Minister about a further issue on which I am keen to get some feedback. How many terminally ill people apply for the award—I do not have the figures, but I am asking this question to put it on the record—and how long does it take for their claims to be processed? I am aware of only two people over the years—this was under the DLA system, not PIP—whose applications were not processed quickly enough, so they passed on from this world. I am keen to hear what the Minister has to say about that.

Waiting times are not reserved for England alone—Capita Business Services Ltd is responsible for Northern Ireland, central England and Wales. Charities in Northern Ireland, such as Disability Action, have complained about the longer waiting times for assessment. Charities and my constituents are telling me that there are problems, so clearly we have to address them.

The move to PIP seems to be logical. Physically meeting a person along with a health professional is a great idea, but it is time-consuming and the waiting times make the process long and complicated. All new schemes must be put into action and tweaked to ensure they run efficiently and properly. That must happen with PIP to guarantee a smooth transition from DLA. All of us speaking today think that the delays are unacceptable and that changes must be made to the system. I hope that today’s debate will give us the opportunity to hear a positive statement from the Minister. The Government must ensure that the system is tweaked as soon as possible to bring assessment waiting times down.

I understand the reasons for the move to PIP, but I can also see the problems for the people waiting to be assessed. Elements of the system clearly need to be fixed, such as waiting times and the appeals process, which at the moment is overwhelming. I have constituents who have waited for 10 or 11 months for an appeal. That is unacceptable—it is almost a year between the start and the end of the process—but I am sure that other hon. Members have constituents who have waited longer. To say that problems are inevitable because the system is new only explains some of the issues, and it is no consolation to those who lose out. The Government must address these issues urgently. The waiting times are not fair, and improvements must be made now.

Sheila Gilmore Portrait Sheila Gilmore (Edinburgh East) (Lab)
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I apologise for not being here at the outset, Mr Crausby. I was keen to be here, but as a member of the Select Committee on Work and Pensions, I also wanted to hear the statement on universal credit to find out whether there was anything new in it.

I find it surprising that, on the one hand, the Secretary of State takes great pride in having a safe and slow roll-out of universal credit—for the past two years, we have been told that it must be safe and slow, and consequently only 17,000 people are on it after all that time; perhaps that is the right way to do things, but it seems astonishingly slow—but on the other, the Department has presided over the roll-out of personal independence payments and, for the past year and a half, has turned the initial applicants into guinea pigs for a system that was not properly piloted or tested.

At the outset, the Select Committee was concerned that the Department’s ambitions and the speed with which it implemented the change were unrealistic. There are unresolved tensions between its desire to give people a longer and more thorough assessment than the much-criticised employment and support allowance assessments and its desire to get through a large number of people. I suspect that some of the problems encountered are due to exactly those tensions.

As a result—perhaps this is hearsay, but the Minister may have something to say about it—the number of face-to-face assessments has already been rolled back. At one point, about 85% to 90% of new applicants were given face-to-face assessments; I understand that it has fallen to 75%. That may be a good or bad thing, but it shows a lack of pre-planning. This really matters to a lot of people. Most new applicants—I will come to the reassessments in a minute—have no money to cover the particular need for which they are applying. Although the payment is backdated for successful applicants, the longer they wait, the harder it is for them.

It is important to realise how important this issue is. Although the Department has overcome its initial problems even with what are regarded as terminally ill cases, a lot of people have serious conditions that do not fit under the special rules provisions but nevertheless leave people in a difficult position. I have a constituent with motor neurone disease who was in exactly that position. Sadly, his condition developed quickly. He went from being a normal, fit, healthy young man in his late 20s to needing help to get places in only a few months.

Alison Seabeck Portrait Alison Seabeck
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My hon. Friend speaks with a great deal of experience and knowledge. On her point about the time it takes to get a decision, like her, I have a constituent whose condition deteriorated over a long period. Although our constituents may have just scraped through to one side of the fence when the assessment was made, their conditions were much worse by the time the decision was made, and they should therefore have been assessed differently.

Sheila Gilmore Portrait Sheila Gilmore
- Hansard - - - Excerpts

People in that situation find it very hard to deal with that problem.

--- Later in debate ---
Mark Harper Portrait Mr Harper
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I am pleased to deal with the issues in Great Britain, but in Northern Ireland this is not my responsibility; there is a separate contract for Northern Ireland. I am happy to be accountable and to have people beat me up—figuratively speaking only, hopefully—for the things I am responsible for, but I am not responsible for the welfare system in Northern Ireland. That is the responsibility of the Northern Ireland Executive and the Minister for Social Development. The hon. Gentleman’s points are perfectly well made and I will deal with them as best I can—he has raised the same issues as Members from Great Britain. However, for Northern Ireland, I am afraid he needs to direct his points to the Minister and the Executive.

The initiatives I was setting out have meant that providers have quadrupled their output since January. Hon. Members quoted the latest published statistics, which were published in September. They gave the statistics for July, showing that, by then, we had increased the number of decisions to more than 35,000 per month, and there will obviously be a new set of statistics published in December, which will bring the figures up to date to September.

The Department was referred to by a couple of hon. Members. Changes to our processes, our IT systems and the work we do with providers have improved the process.

The hon. Member for Bolton South East referred to claimant communications, emphasising the need to be clearer to claimants. We have improved the communications at the front end of the process so that claimants know what the best evidence to supply is. We have also been clearer with people to let them know how long their claim may take. I know that it is not great when people are told that their claim will take a long time. I will go on to say a bit more about what we are doing about the delays, but at least we are being clearer with people, so that they know what to expect, which is better than their not knowing and having to keep chasing up progress reports.

Since April, we have been confirming to people, by sending a text message, that we have received their PIP form, so they know it has been received and not lost. I cannot remember who asked me about that—I think it was the hon. Member for Plymouth, Moor View. I do not have the data to hand on the number of people who have reported that they have sent a form back that has then been lost, but I will go away and consider it. I do not know whether we have that data, but I will investigate and write to the hon. Lady. In fact, I will write to all hon. Members attending the debate so that they are aware of the data.

Alison Seabeck Portrait Alison Seabeck
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Of the nine cases I listed so that they could be discussed today, a third involved files being lost.

Mark Harper Portrait Mr Harper
- Hansard - - - Excerpts

That was why we put the text message system in place—so that, when claimants send their form back, they receive a confirmation that we have received it, and therefore do not have to wait and make inquiries later before say, “We’ve never had your form.” They receive that confirmation at the beginning. The assessment providers also provide claimants with improved information about where they are in the process, how long a claim may take and who to contact at each stage of their claim.

Face-to-face consultations are a key part of the assessment process for most individuals, enabling a proper look at their circumstances and giving them an opportunity to put across their views about the impact of their health condition on their everyday lives. Of course, PIP is not based on the diagnosis of a medical condition; it is based on the impact of that medical condition or disability on someone’s daily life. However, if we have enough evidence to make an assessment or recommendation, individuals do not have to come in for a consultation and we will do it on paper. As I alluded to following a previous intervention, we can currently make far more decisions on paper than we could make in the earlier part of the process because we have the information. When we can do so, it clearly makes sense for us not to put somebody through an assessment.

Of course, it is worth saying that part of the purpose of the change from the disability living allowance to PIP, to which the hon. Member for Stretford and Urmston referred, is dealing with the conditions that DLA was not very good at dealing with. The PIP assessment process is better than the DLA assessment process at dealing with people who have mental health problems, cognitive impairments or fluctuating conditions. The fact that the DLA assessment process was not good at recognising those conditions was part of the reason for the change to PIP.

Let me deal other specific issues that came up in the debate. There is one issue that I will touch on only briefly because the Secretary of State dealt with it in the Chamber earlier. I was getting mixed messages from Opposition Members about the best way to roll out PIP. Before the hon. Member for Edinburgh East came into the Chamber, the hon. Member for Bolton South East said that we should roll it out more slowly, be more careful and thoughtful, and that sort of thing. Of course, that is exactly the process we are following on universal credit. I am guessing—probably accurately—that, when the Secretary of State was in the House earlier, the shadow Secretary of State for Work and Pensions, the hon. Member for Leeds West (Rachel Reeves), was beating him up and saying he was not going fast enough. That is what the hon. Member for Edinburgh East said in the debate—she believes we are going too slowly.

The Opposition cannot have it both ways. I accept the point about the problems, but we have adopted the test-and-learn approach to universal credit and been criticised for that, too. That is simply the point I was making.

Affordable Homes Bill

Alison Seabeck Excerpts
Friday 5th September 2014

(9 years, 8 months ago)

Commons Chamber
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Chris Bryant Portrait Chris Bryant
- Hansard - - - Excerpts

If hon. Members do not mind, I am going to move on because I am sure they will want to make contributions of their own.

I have referred to some of the elements of the unfairness, but the incompetence in how the policy has been advanced has also angered many of us. I am talking not only about the dodgy statistics, but the fact that, as the hon. Member for St Ives said, the original savings figure of £490 million has been downgraded and downgraded. It has been questioned by the National Housing Federation, the National Audit Office and a range of different bodies, and in some areas it is pretty uncertain that any saving will be made at all. Of course there was also the loophole. So, again, when the Minister stands up to tell us a decided figure of £1 billion, I merely say to him that he does not even know how many people were affected by the loophole. He does not even know how much that has cost, and that has already come into operation. So I do not understand how he can make wild accusations about the cost of the Bill on the basis of a calculation done on the back of a fag packet.

Other elements of the incompetence of the policy have already been referred to by my right hon. Friend the Member for Greenwich and Woolwich (Mr Raynsford). Many people are being forced out of properties that have been specifically adapted for them in order to go to smaller properties, which end up being more expensive because they are in the private sector or more expensive in the social sector because the local authority has to re-adapt another property. Adaptations that were made specifically for one person are not necessarily right for another person, so we see a waste of time, energy and money.

Alison Seabeck Portrait Alison Seabeck (Plymouth, Moor View) (Lab)
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I wholly agree with what my hon. Friend says. I introduced a ten-minute rule Bill in the previous Session which exactly highlighted the costs for domestic violence victims and the adaptations to their homes, and it simply does not make good financial sense not to have these exemptions.

Chris Bryant Portrait Chris Bryant
- Hansard - - - Excerpts

My hon. Friend is absolutely right about that. The hon. Member for St Ives also made the point about people in work who are in receipt of housing benefit, because the number of hours does not add up for them. There is a real danger that if they are forced to move to properties that are not easily accessible from their work, are too far away or where no family support network is in place, they simply will not be able to stay in work. We, thus, end up shoving up the welfare bill rather than tackling the real problems in welfare. That is far from an invented problem; it is a very real problem, which I suspect many hon. Members will have encountered. Constituents, especially single parents, will have come to them saying, “I have a job. It is close to where I live. It means I can turn up when there is an emergency at school. All those problems are solved. But if I have to move to a property 5, 10 or 20 miles away, I simply will not be able to stay in work.” That is the kind of problem the Government are coming up against.

DWP: Performance

Alison Seabeck Excerpts
Monday 30th June 2014

(9 years, 10 months ago)

Commons Chamber
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Alison Seabeck Portrait Alison Seabeck (Plymouth, Moor View) (Lab)
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I remember the introduction of the much-needed welfare reform under the previous Government and the teething problems that materialised early on. At that point, Labour MPs stood up, questioned their Government and said that we needed to see some change. The situation in the Chamber today has been totally different. This Government are just ploughing on and we have not heard a squeak about it from Government Members, with the possible exception of the hon. Member for Wolverhampton South West (Paul Uppal), who did touch on his constituents. Frankly, we have been listening to sheep living in a parallel universe.

This motion is about system failure, not the principle of welfare reform or making work pay. Given that I have had 300 cases across my desk recently, I had hoped to raise 10 of them today, but I am not going to be able to do that, so I will raise just a couple. Mr M applied for PIP last September. In January, an assessment was set in Tavistock, 20 miles away, which prompts the very good question: why does he have to go to Tavistock when we live in a city with a population of 250,000? His paperwork was lost and he had to go for another assessment in May. When he arrived he was told it had been cancelled, but nobody had thought to tell him.

Mrs P applied many months ago and continues to have major operations for cancer of the lung, liver and bowel. She had to postpone her last assessment because of a lung operation. I am not quite sure whether she is considered to be terminally ill, but according to Atos she is not and she is still waiting for a decision. Mrs P applied last December and has been through various processes, including being told she has to go to Portsmouth, which is three and a quarter hours away, for an assessment. I hope the Minister will look into that. I know Whitehall has a problem distinguishing between two naval cities, but that, quite frankly, is ridiculous. When Mrs P finally arrived, Atos told her, “We’ll help you back into work,” which is interesting because she is self-employed and has told Atos as much on a number of occasions. The system is in chaos and does not take account of people’s problems.

There are also legal issues. It is believed that such delays are discriminatory, because the failure of companies carrying out the assessment and the guidelines that the DWP has to work to mean that the Government are actively supporting institutional disability discrimination. Under the Equality Act 2010, unfair treatment of a person or group of people by a public body due to a protected characteristic—in this case, disability—constitutes unlawful discrimination. The service provided to claimants of the disability benefit PIP is worse than the service provided to claimants of non-disability benefits administered by the DWP. PIP and ESA claimants are unfairly treated in comparison with claimants of non-disability benefits in that the norm for claimants of non-disability benefits is to wait for no more than 12 weeks, while, from all the experience of the many cases that I and other hon. Members have seen, that is simply not the case with disability benefits.

I think that this callous Government are failing morally and legally to administer welfare reform correctly. I urge hon. Members to support the motion, which, as I have said, is about the system, not the principle that some welfare reform is needed.

Oral Answers to Questions

Alison Seabeck Excerpts
Monday 31st March 2014

(10 years, 1 month ago)

Commons Chamber
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Iain Duncan Smith Portrait Mr Duncan Smith
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Interestingly, the Opposition voted against the imposition of the benefit cap, which they subsequently claimed to support. Last week they did a U-turn and voted for the welfare cap, which is the overall setting of the level of welfare. They plan to get rid of the spare room subsidy, but they have not told us where they will find the money. So here we go again: it will mean more money in taxes, more money in spending, more money in borrowing, and a bust economy once more.

Alison Seabeck Portrait Alison Seabeck (Plymouth, Moor View) (Lab)
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9. What progress he has made on the mesothelioma compensation fund scheme; and if he will make a statement.

Mike Penning Portrait The Minister of State, Department for Work and Pensions (Mike Penning)
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I am proud to say that the Diffuse Mesothelioma Payment Scheme Regulations 2014 were passed by the House on 17 March, and the scheme administrator is in place. Applications will be accepted from next month, and we will make the first payments in July, as planned.

Alison Seabeck Portrait Alison Seabeck
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Can the Minister explain why this morning, following an earlier inquiry on my part, there is nothing on the Department’s website, nothing on the gov.uk website and nothing on the website of Gallagher Bassett, the scheme administrator, although the scheme is intended to be up and running early in April? My constituents who suffer from this disease want to know how to apply. I think that the Minister is cutting it a bit fine.

Mike Penning Portrait Mike Penning
- Hansard - - - Excerpts

We may be cutting it a bit fine, but we want to get it right. We do not want people to try to apply before it is possible for them to do so. I find it difficult to understand why any Opposition Member should deny that this is a wonderful scheme that gives hope to people with a disgusting, horrible disease. Those people received nothing previously, which is why the scheme is so important.

Pensions Strategy

Alison Seabeck Excerpts
Thursday 20th March 2014

(10 years, 2 months ago)

Commons Chamber
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Steve Webb Portrait Steve Webb
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Certainly. My understanding is that National Savings and Investments will bring forward pensioner bonds next January. The Chancellor has indicated that the gross interest rate will be about 2.8% for a one-year bond and about 4% for a three-year bond, but that will be reviewed later in the year. It depends on market movements between now and then, but it is designed to be a market-leading rate to recognise that people who have worked hard and saved hard should get a decent return on their money.

Alison Seabeck Portrait Alison Seabeck (Plymouth, Moor View) (Lab)
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It is interesting that the consultation is coming after the facts in this case. Will the Minister place in the Library a list of all the people he consulted prior to the announcements today and yesterday, as well as the risk assessment of where the Treasury will benefit or lose out from the proposal and, importantly, of the impact on women, because I suspect that women will yet again be net losers?

Steve Webb Portrait Steve Webb
- Hansard - - - Excerpts

There is a risk of being rather patronising to women in saying that giving them new freedoms will somehow result in their losing out. The hon. Lady will have seen that the markets moved following the announcement yesterday, so there is a sense in which such decisions have to be made through a confidential process. We are in constant dialogue with trade bodies and providers, and we will continue to be so. It is a three-month consultation, so we want to ensure that we get it right. On the principle of giving people freedom, she is shaking her head; I think that Labour Front Benchers might support it, but I really cannot tell.

Oral Answers to Questions

Alison Seabeck Excerpts
Thursday 13th March 2014

(10 years, 2 months ago)

Commons Chamber
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Helen Grant Portrait Mrs Grant
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I could not agree more with my right hon. Friend. Our Olympians and Paralympians are making us very proud. They are brilliant role models in their own right and I know that they are inspiring a lot more women and girls in our country to take up sport.

Alison Seabeck Portrait Alison Seabeck (Plymouth, Moor View) (Lab)
- Hansard - -

8. What support the Government are providing for PE and recreational sport for people with limb loss; and if she will make a statement.

Helen Grant Portrait The Parliamentary Under-Secretary of State for Culture, Media and Sport (Mrs Helen Grant)
- Hansard - - - Excerpts

Since this Government came to power, an extra 200,000 disabled people are playing sport on a very regular basis. Through Sport England, we are investing £170 million to improve sporting opportunities for those with disabilities, including limb loss.

Alison Seabeck Portrait Alison Seabeck
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Given the success of our Paralympians in both the summer and winter games, and the inspirational effect they have on young amputees, does the Minister share my concern that NHS England is supplying either a sports limb or a standard limb to young people, thereby restricting their capacity to compete or take part in recreational sport? Will she agree to talk urgently to her colleagues in the Department of Health about that, because it is having a serious impact?

Oral Answers to Questions

Alison Seabeck Excerpts
Thursday 30th January 2014

(10 years, 3 months ago)

Commons Chamber
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Lord Vaizey of Didcot Portrait Mr Vaizey
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Yes, we certainly intend to have that meeting with the social media companies and, particularly, to put in place procedures giving people a clear ability to report abuse and procedures to ensure that they are responded to in good time. It is important to emphasise that the Government take cyber-bullying extremely seriously. That is why we introduced new powers for teachers in the Education Act 2011.

Alison Seabeck Portrait Alison Seabeck (Plymouth, Moor View) (Lab)
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I thank the hon. Gentleman for his last answer, which deals with some of the problems I have seen involving young people being targeted by Twitter trolls—for want of a better term—and teachers not being entirely clear about how to report this and support the young people in question. Will the Minister confirm that, as part of his discussions, he will continue to have meetings with colleagues in the Department for Education to ensure that teachers right across the piece, down to primary school level, know how to deal with this issue?

Lord Vaizey of Didcot Portrait Mr Vaizey
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Yes, we have regular meetings with colleagues in the Department for Education, who work tirelessly on the issues of cyber-bullying and bullying in general. It is important to stress that Ofsted now holds schools to account for how well they behave in relation to bullying. It is also important to note, in the spirit of the hon. Lady’s question, that we help teachers to help their pupils, particularly when they are subject to abuse online.

Mesothelioma Bill [Lords]

Alison Seabeck Excerpts
Tuesday 7th January 2014

(10 years, 4 months ago)

Commons Chamber
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Kate Green Portrait Kate Green
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I thank all hon. Members who have contributed to this debate, particularly the hon. Member for Chatham and Aylesford (Tracey Crouch), who moved the new clause on behalf of my right hon. Friend the Member for Wythenshawe and Sale East (Paul Goggins). We support the new clause and the amendments and are pleased to have heard so many endorsements of them from hon. Members across the House.

As has been said, about 2,400 people a year die from mesothelioma and about 56,000 are expected to die from it in the next 30 years, unless a cure is found, yet, as has been shown, very little funding in the UK is being directed to research into mesothelioma. Tragically, the UK leads the world in the incidence of mesothelioma, so one might have expected us to want to lead the world in investment in research to find a cure and treatment.

Alison Seabeck Portrait Alison Seabeck (Plymouth, Moor View) (Lab)
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I apologise for interrupting my hon. Friend’s flow; she was building on the comments from around the Chamber. On research in the UK, does she share my concern that my constituent, Debbie Brewer, who contracted diffuse mesothelioma from her father who had worked in the dockyard and who died last year, was forced to travel to Germany for treatment because not enough research had been done in the UK to support treatment here? That should not be happening.

Kate Green Portrait Kate Green
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I am shocked to hear of the case that my hon. Friend reports. For anyone suffering terribly from a disease they know will be fatal and cruel in its passage, one of the most important things is being as close as possible to home, to their family and friends, and naturally we want to do all we can to invest in good-quality, well-researched treatment so that every mesothelioma sufferer can access care as close as possible to home.

Members across the House have pointed out the differential in the level of funding afforded to mesothelioma research relative to that directed to other medical conditions and other cancers. In fact, mesothelioma research receives no state funding at all, yet as more people access pay-outs from the scheme introduced in the Bill, the Government should begin to enjoy financial savings as a result of reduced statutory pay-outs. It is not one of the amendments proposed today, but the Minister might like to consider whether the savings that the Government can look forward to enjoying might also, to a degree, be directed towards funding further research into a treatment and cure for this terrible disease.

Today, mesothelioma research receives £1.4 million of entirely voluntary and private sector funding, and I pay tribute to the voluntary and private sector funders, including the insurance funders, that have made those research funds available. Some £1.4 million is available to mesothelioma each year, compared with, for example, £22 million for bowel cancer, £41 million for breast cancer, £11.5 million for lung cancer and £32 million for leukaemia. Clearly we are not anxious to be in some form of league table for which form of cancer is the most deserving of funding for research—all are terrible for those hit by them and for those close to them—but it is clear that mesothelioma is a poor relation in the funding that is available for research, and there is a real will across the House and, as we know, in the other place to address that matter during the passage of the Bill.

This issue was debated extensively in the House of Lords as a result of an amendment tabled by Lord Alton. At that time, a number of useful and welcome pledges were secured from the Health Minister, Earl Howe, including the announcement of a joint strategy between the DWP and the Department of Health on how to encourage proposals for high-quality research into mesothelioma. Since Earl Howe’s statement in the House of Lords, we have heard that a meeting has been hosted with potential researchers and funders to begin to take forward the implementation of that strategy. We are pleased to hear that.

As the Minister will recall, when we debated the matter in Committee my right hon. Friend the Member for Wythenshawe and Sale East absolutely rejected any suggestions that it was a lack of suitable research proposals, rather than a lack of adequate research funding, that was leading to the dearth of activity in mesothelioma research. The proposal in the new clause, which was made at every stage in Committee and in the other place, is very modest in the context of the overall scheme that we are discussing. It proposes a supplement of 1% to go towards research funding on the levy on insurers. That is not 1% of gross written premium, but 1% of 3% of gross written premium—a very modest sum for a multibillion pound insurance industry to afford, but a sum that could make an exponential difference to the scale of research that is possible into the disease. I hope that the Minister is listening carefully to the pleas that we should secure that.

In Committee, my right hon. Friend the Member for Wythenshawe and Sale East listed a series of research programmes that are already under way; the hon. Member for Chatham and Aylesford also referred to those programmes. We would like to take the opportunity to secure funding to extend, expand and continue those research programmes, and to open the opportunity for further new areas of research—as I say, there is no shortage of good research ideas.

It is important to note that such research would of course be of benefit to mesothelioma sufferers in this country. We have the highest incidence of mesothelioma anywhere in the world and, as hon. Members have pointed out, the reach of mesothelioma is extending; not just to those who worked in our traditional industrial sectors but across other sectors. Schools have been particularly highlighted, as have family members who may have been exposed to secondary contamination when workers brought home asbestos fibres on clothes and work equipment.

Not just sufferers and their families here in the UK but sufferers right across the world will benefit from investment in research. That is an important point, and one that my right hon. Friend the Member for Wythenshawe and Sale East would have wanted us to consider this afternoon. In the UK, we think that we are shortly to pass the spike in mesothelioma. The history of asbestos exposure and of health and safety action and legislation to prevent people from being continually exposed to that risk means that the spike in the number of sufferers will come within the next few years. That is to be welcomed tremendously here in the UK, but it is absolutely not the case around the world, particularly in developing economies—especially developing economies where health and safety standards may be much less rigorous than we are used to in this country and where economies may be expanding very rapidly—where hundreds of thousands, if not millions, of workers may even now be exposed to the risk of mesothelioma despite all the collective knowledge and wisdom that we have of the damage that exposure to asbestos will cause.

It is also important to note that in many of those developing economies, UK companies and businesses will have business interests and investments. In some cases they may be drawing profits from industries that are continuing to expose workers worldwide to that risk. The moral obligation on us here in the UK to lead the world in research funding arises first because of our early experience of asbestos exposure and mesothelioma and secondly because we continue indirectly to be complicit in the exposure of workers in developing economies around the world.

It has been powerfully conveyed this afternoon how strongly the House feels not just about making sure that the funding proposals come forward, but that funding to support and encourage future proposals is guaranteed and secured. I know that the insurance industry feels as concerned as any of us to address the horrors of this disease and to seek to turn a corner in dealing with the risks to which we have exposed too many generations. I hope that it too will consider this very modest proposal, which merely builds on the voluntary contribution that many of them are already making. I hope that the industry will not feel that this is a step too far for it to contemplate. Even if it does feel that, it is the responsibility of those of us in this House first and foremost to speak up for victims—today’s victims and victims in the future. That is why I hope that the Minister will at last feel able to accept the amendments that have been moved on behalf of my right hon. Friend. I very much look forward to a positive response.

--- Later in debate ---
Nicholas Brown Portrait Mr Brown
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I understand what the Minister is saying, and we all travel in hope—I certainly travel with him in hope. I hope this does not sound unduly cynical, but once the legal profession knows that a maximum of £7,000 is available for the cost of administering this, the work done and the effort put in by the individual law firms is likely to rise up towards the £7,000 ceiling. The Minister’s hope that simpler and more straightforward cases will confine themselves to a lower fee is correct, and I am with him on it, but I have the feeling that things will not work out that way. If they do not, there will be a cost on the scheme and so it will become harder to say, “We will put up the money for the victims” because the 3% ceiling will have been approached.

The second issue in this group of amendments is when the scheme should start. The Government’s proposal is to start it in 2012—backdating to the commencement of the Bill’s proceedings. My argument is that it should be backdated to the date of the consultation that led to the Bill. The consultation started under the previous Labour Government and was designed to meet exactly the same problem that the Government have identified. That consultation was on a slightly more generous scheme than this one, but of course the fruits of that consultation have not been heard and the discussions were only in their infancy when the general election interrupted proceedings.

It would be possible to make a case for a much earlier start date for a scheme of this nature. We could go back to the date of guilty knowledge for the industry as a whole, which would take us back before the second world war—if we were being really rigorous. There are certainly milestones in how our thinking has developed on these issues which go back a lot earlier than 2010. However, the Opposition Front-Bench team and I have put forward the most modest proposition that it would be possible to conceive of. We are saying that the start of consultation was the start of legitimate expectations in the minds of the victims who were being consulted and it put the industry on notice that there was to be a statutory scheme or that at least the then Government were contemplating such a scheme. This could not have come as a complete surprise to the industry.

Alison Seabeck Portrait Alison Seabeck
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I entirely agree with the point my right hon. Friend is making. When the consultation was taking place under the previous Labour Government, my constituents did become enthused. There is not too much to enthuse someone suffering from mesothelioma, but they were enthused because they felt there was some light at the end of the tunnel. It is, therefore, entirely appropriate that we do look back in this regard. I have no doubt that the insurance companies, which understand risk better than anybody, would already have started planning at that stage to deal with a start date going back to 2010.

Nicholas Brown Portrait Mr Brown
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My hon. Friend, who represents a community that faces exactly the same issues as mine for exactly the same reasons—wrongful exposure to asbestos dust—will have constituents raising exactly the same issues with her. She says that the industry ought to be experts in assessing risk. That is certainly true, but it did not half get it wrong over asbestos. We can all remember the crisis over asbestos liabilities that the industry went through. What relieved the burden more than any other single thing was the 2007 judgment on pleural plaques, which meant that that much larger swathe of cases was taken off the shoulders of the insurers, so the remaining insurers were better able to deal with the mesothelioma cases. We also saw some unhappy episodes relating to the work of Lloyd’s. We will perhaps not go over those again, but they did not reflect well on the industry, which is why we should be a little careful before taking everything it says to us absolutely at face value.