Carer’s Allowance: Overpayments Review

Viscount Younger of Leckie Excerpts
Tuesday 18th November 2025

(1 week ago)

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Baroness Sherlock Portrait Baroness Sherlock (Lab)
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My Lords, the care route admitted more than 150,000 workers in three years. There have been changes to the Immigration Rules, but that will not prevent those who want to from building a career in the sector, because there is a transition period until July 2028, which allows, for example, in-country applications from people who came in by other visa routes. This means that care providers could recruit graduates, for example, or people who come in other ways.

My noble friend is absolutely right that, on 1 July, we laid changes to the Immigration Rules, which included closing the social care visa route to overseas recruitment. That said, there remain significant numbers of international care workers who are looking for work in the UK who have not had the chance to support the system as they wanted. New measures have already come into effect which require care providers in England to prioritise recruiting international care workers who are already in the UK and require new employment.

More generally, DWP is doing a lot to try and encourage people into social care. We are working with adult social care bodies in developing recruitment events for the sector to encourage people into it. We want people who are committed professionals and who want to work in the sector, and we will do what we can to encourage them.

Viscount Younger of Leckie Portrait Viscount Younger of Leckie (Con)
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My Lords, it is a pretty sobering statistic that 150,000 children provide more than 50 hours of care a week. What is being done in schools to understand who these pupils are and to give them the optimum support as they undertake their studies?

Baroness Sherlock Portrait Baroness Sherlock (Lab)
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The noble Viscount raises a very important point. Certainly, I have met with organisations over the years that work with young carers. Schools are becoming increasingly aware of these pressures. Good schools with good pastoral care systems are identifying them and making sure both that these young carers get the support they need and that they themselves are aware of broader issues in the home of which other authorities might need to know. The noble Viscount will know that this does not stop at 18, and there are issues for young adult carers who want to carry on and complete their studies. Fortunately, if somebody is doing less than 21 hours a week of supervised study, they can still claim carer’s allowance, but we are looking at how we can best identify and support young carers to enable them to combine their study with their caring. We want to make sure that their childhood is not ruined and that young adults have a chance to make a life for themselves as well as caring for those whom they love.

People with Disabilities: Employment

Viscount Younger of Leckie Excerpts
Tuesday 28th October 2025

(4 weeks ago)

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Baroness Sherlock Portrait Baroness Sherlock (Lab)
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We have indeed. Despite being a Minister, I have not yet completely calibrated the scale that runs from, at one end, “in due course”, to, at the other end, “very soon”, but it is very much not at the “in due course” end. Watch this space; it will be out very soon.

Viscount Younger of Leckie Portrait Viscount Younger of Leckie (Con)
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My Lords, I too pay tribute to the work of my noble friend Lady Monckton. In November 2017, my noble friend Lady May of Maidenhead set the UK Government a target to get 1 million more disabled people into work by 2027. In 2022, the Conservative Government hit that target five years early, giving 1 million more disabled people the opportunity of fulfilling employment. The noble Baroness spoke about giving opportunity and offering support, which is fair enough, but perhaps she could go further and say what practical steps Ministers are taking to support small and medium-sized businesses, especially those rooted in local communities, such as cafés and pubs, to accommodate these additional needs?

Baroness Sherlock Portrait Baroness Sherlock (Lab)
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I am grateful to the noble Viscount for that really good question. We have a service called “support with employee health and disability”. We are not great at names in DWP, but it does what it says on the tin. That was developed directly with input from smaller businesses and disability organisations. The idea is that it gives employers step-by-step guidance on how they can support employees in common workplace scenarios involving health and disability. For example, employers using the resource may be asked, “Have you got somebody you are working with now?”, and if they say yes then it will ask them what the challenge is. It can support them in understanding what the law says and how to have difficult conversations.

Most people who either are working or want to work, and who have a health condition or a disability, are happy to have conversations to help the employer know how to go about moving them into a job. One of the reasons that the Connect to Work programme I mentioned works so well is that the specialist advisers will work with the employer to help answer all those questions; they will also work with the person who is trying to move into work and can help bring the two together. A person I was talking to recently, who is a lead in one of these programmes, said that small businesses especially just do not have the resources—they have not got a huge HR department and so might not know how to do it—but they are really up for hiring people in the local community, and just want to be supported in doing so. I am really looking forward to seeing how that works out.

Baroness Sherlock Portrait The Minister of State, Department for Work and Pensions (Baroness Sherlock) (Lab)
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My Lords, it has been a privilege for my noble friend Lady Anderson and me to take this important Bill through the House. This Government are committed to safeguarding public money and tackling fraud and waste. Public sector fraud is not a victimless crime; it damages our public services and, ultimately, it is taxpayers who suffer when they pick up the bill. Tens of billions of pounds are being lost to public sector fraud—money desperately needed by our public services. This Bill delivers on that commitment to safeguard public money and reduce fraud and overpayments resulting from errors across the public sector. It will enable the Public Sector Fraud Authority to support public sector bodies in investigating and dealing with fraud, and it will help the DWP better identify, prevent and deter fraud and error in the social security system. In doing so, this Bill will protect the public purse and deliver £1.5 billion of benefits over the next five years.

I thank all noble Lords who have given so generously of their time and wisdom in scrutinising this important legislation. Although we have not always agreed with them, my noble friend Lady Anderson and I have been grateful for the very many thoughtful and considered contributions that have prompted us at various points to improve the Bill or to clarify its provisions. This is what the House of Lords is for, and I am grateful for it.

Before I conclude, I offer some words of thanks, first, to the Opposition Front Bench. The noble Baroness, Lady Finn, and the noble Viscount, Lord Younger, have given robust but constructive challenge throughout the passage of the Bill. I am grateful for their time, both inside the Chamber and beyond. Similarly, I thank the noble Baroness, Lady Kramer, and the noble Lord, Lord Palmer of Childs Hill, from the Liberal Democrat Benches, who have been passionate advocates on issues such as whistleblowing and carers. I am grateful to the noble Lord, Lord Verdirame, and my noble friend Lady Lister for their careful engagement, both in and beyond the Chamber. I am grateful for the constructive challenge from around House, including from my noble friends Lord Sikka and Lord Davies of Brixton, the noble Baronesses, Lady Bennett and Lady Fox, and the right reverend Prelate the Bishop of Leicester.

Thanks must go to the noble Lord, Lord Vaux, who has maintained a keen interest in both parts of the Bill throughout its passage. The noble Lord has advocated for a number of different issues. We thank him for his constructive engagement and hope he welcomes the progress that has been made.

My noble friend Lady Anderson and I thank our Whips, especially our noble friend Lord Katz for his support throughout the Bill, and put on record our appreciation of all the officials and public servants who provided such dedicated support throughout this legislative process. I thank Georgia, Oliver, Alana and Ewan from our brilliant private offices, Matt, Louise and Tanya from the fabulous Bill team, and all the policy colleagues who stood behind them. Noble Lords who have met them will have been as impressed as I am with their professionalism and knowledge.

Finally, unusually, I thank my noble friend Lady Anderson’s husband for sharing her with us so extensively in the run-up to not just her wedding but her honeymoon. It is a sign of her dedication that she has given so much time to this Bill. She is the only person I know who can, while taking the content incredibly seriously, bring quite so many laughs to the subject of public sector fraud. I am grateful to so many noble Lords, and I beg to move.

Viscount Younger of Leckie Portrait Viscount Younger of Leckie (Con)
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My Lords, I thank the Minister for her remarks. I will make a short reflection on our discussions on Report and in Committee. I speak for my noble friend Lady Finn in so doing. Despite the technical title, this is an important Bill, as the noble Baroness said. It addresses one of the most serious problems that public authorities face. Based on the Public Sector Fraud Authority’s methodology, fraud and error cost the taxpayer £55 billion to £81 billion in 2023-24. The Bill has sought to address this problem, at least in part, through the provision of extensive powers to officials in the DWP and the Cabinet Office. It is largely these that we have discussed over the past few months.

I am proud of the work that this House has done in scrutinising the Bill, identifying issues and problems, and working in the genuine spirit of collaboration to make it better, fairer and more effective. I pay particular tribute to the noble Baronesses, Lady Anderson of Stoke-on-Trent and Lady Sherlock, for the way they have engaged with Members from across the House. They have listened to concerns, shown genuine willingness to make improvements and demonstrated what responsible government should look like. I firmly believe that the Bill before us is stronger and more balanced than the one first introduced to this House. There is more to be done and areas for further improvement, but we have reflected this in our amendments. The changes that have been made are indeed welcome, and we look forward to ping-pong when it comes. I am also grateful to the noble Baronesses for following up on commitments swiftly, not least for providing the now famous flow charts, which have been genuinely useful to us and, I hope, their departments.

I thank other noble Lords for their engagement with this Bill and their support of our amendments both in Committee and on Report. We have sought to address what we see to be serious shortcomings in the Bill on questions of oversight, accountability, proportionality and fairness. I am thankful to noble Lords who supported us in the Divisions that we called. The amendments we have passed in this place advocate for greater oversight, clearer lines of accountability and a PSFA that can actively pursue fraud. I believe that these are important changes that make the Bill more effective and fairer.

I particularly thank the noble Lord, Lord Vaux, and the noble Baroness, Lady Fox, for their support of our amendments, and I certainly do not forget the noble Lord, Lord Palmer, and the noble Baroness, Lady Kramer. I thank them for their support on some of our proposals. I look forward with interest to seeing how the arrangement with the PSFA, the DWP and the banks evolves and becomes effective. We accept that it is test and learn. It is vital that the legislation to seal the agreement becomes effective in combating fraud.

Finally, I thank the officials who have worked so hard from the government side to enable this process to happen. I know from my time as a Minister that we rely on our officials for a great deal; indeed, it is often to them who we turn for advice and support. I also know that their work is often not credited because they are not visible in the way that we are during debates. I therefore thank officials from the DWP, the Cabinet Office, the PSFA and the Ministers’ private offices who have worked hard to support them and, indirectly, all of us in the discussions we have had on the Bill. Noble Lords from across the House should recognise them and their work. I pay particular tribute to and thank my assistant, Oliver Bramley, for his sterling work during this period.

I urge the Government to meet this House on the amendments that it has added to the Bill, given the extensive discussions and strong cross-party support that they command from across the House. The Bill that we return to the Commons is a better one and I urge the Government to use this opportunity to make these changes permanent.

Finally, we all leave the Bill with certain expressions ringing in our ears, such as “test and learn”, which I alluded to earlier, but particularly the tongue-twister “eligibility verification measure”. I think I can just still say that.

Lord Vaux of Harrowden Portrait Lord Vaux of Harrowden (CB)
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My Lords, this Bill is important, creating a wide range of powers for the Cabinet Office and DWP to deal with fraud and error. Until recently, it received very little attention in this House, being in Grand Committee. A small group of noble Lords have worked on it as it has gone through the stages in this House and it has been a great pleasure to work with all of them, across all parties.

I want to repeat what I said before: first, that the Bill as introduced was a much better Bill than its previous incarnation under the last Government. I am extremely grateful to both Ministers for that; they listened and acted on the concerns raised at that time and reflected many of them in the Bill as it was tabled originally. The same is true of the opposition team; I think they also heard those concerns, and it has been a pleasure that they have been so supportive of many of the changes made to strengthen the safeguards around the powers.

Equally, the engagement from the Ministers and their officials has been exemplary throughout the passage of the Bill. It has been a very good example of how this House works best and I am very grateful to all of them. They have been not only extremely generous with their time but very constructive in their engagement. Documents, such as the draft code of practice, have been published in good time, which I think most noble Lords would agree is not always the case. The detailed document that showed how the Bill would work alongside other legislation was a lot of work for somebody but incredibly helpful in enabling all of us to understand this better. As the noble Viscount, Lord Younger, just said, special mention is merited for whoever produced the famous flowcharts.

I am also grateful to all those who supported me in my efforts to strengthen the safeguards around these new powers, in particular, the noble Baroness, Lady Finn, the noble Viscount, Lord Younger of Leckie, the noble Baroness, Lady Kramer, and the noble Lord, Lord Palmer of Childs Hill, as well as the noble Baroness, Lady Fox, and others. Having said that, we were not able to find agreement on everything, as we saw on Tuesday. I say to the noble Baroness, Lady Sherlock, that I remain keen to see whether we can find a constructive solution to those remaining issues that would work for us all. I stand ready to work with her and her team to that end before we get into ping-pong. I am not trying to thwart the intent of the Bill and have tried throughout to reflect as closely as possible what the Government say they really need. I really hope that we can find something mutually agreeable during the next stages.

Jobcentres: Staffing Levels

Viscount Younger of Leckie Excerpts
Thursday 23rd October 2025

(1 month ago)

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Baroness Sherlock Portrait Baroness Sherlock (Lab)
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I am very grateful to the noble Earl—that is a really interesting idea. There are people who are happy to go into a jobcentre, and there are people for whom that would be really difficult. We have a number of jobcentres around the country, but we also have a number of different services operating out of different places, including libraries, but also youth hubs. We are also testing vans: we have mobile vans going out into communities where people will not come out to us. For example, in Burnley jobcentre there are family community work coaches based at a community grocer, where they can reach out to people. We also have people working out of city councils and all kinds of different areas, but there are specifically groups working in libraries. I will go and find out whether there is any more of that we can do, but I have been assured that they can work really well. Also, I am concerned about the future of libraries, and if that is a way to make sure that there are lots of reasons to go to a place, it can be a win-win.

Viscount Younger of Leckie Portrait Viscount Younger of Leckie (Con)
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My Lords, further to the questions raised by the right reverend Prelate, more than half of jobcentres are reportedly reducing support for people claiming universal credit due to a shortage of work coaches, not so much to do with shortened appointment times—although I take the right reverend Prelate’s point. Recent data obtained through a freedom of information request shows that just 16,640 work coaches were employed by the DWP in August, the lowest number since March last year. But, given this, and the department’s plans to place job advisers in GP surgeries and mental health services, how do the Government intend to ensure that there are enough work coaches to deliver effective employment support across all settings?

Baroness Sherlock Portrait Baroness Sherlock (Lab)
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My Lords, that is the question. We have an increasingly sophisticated model for mapping demand and the number that the noble Viscount gave pretty much matches the demand we are predicting. But, if demand rises significantly, we will have to prioritise. As I said at the beginning, at the moment, standard processes are that, when somebody first comes into a jobcentre, we will want to see them weekly for the first 13 weeks, but there is no point in treating everybody the same. It is not necessarily a shortage of work coaches that is driving this; we have some turnover but, actually, we are looking at faster ways to recruit them and we are happy that we have the right numbers at the moment. The challenge is to make sure that the support is in the right place, for the right people. If all the work coaches spent all their time checking and ticking everybody’s boxes, they would not be out there doing the things that only they can do, which is to get people into jobs. That is what we want them to do.

Lord Palmer of Childs Hill Portrait Lord Palmer of Childs Hill (LD)
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My Lords, on these Benches, we welcome the agreement reached with the devolved Administrations—may this be a lesson to people around the world on how to deal with them, at least in this case.

The amendments in this group relate to how the powers in the Bill refer to Scotland specifically. Amendment 41, together with related amendments to Clause 74, and the replacement of Clause 101 and others, reverses—I stress that—the changes made in the House of Commons. I gather that this follows confirmation from Scottish Ministers that they wish the changes to the Secretary of State’s functions regarding information notices to apply to them as well. This seems to me a positive movement of Administrations working together—long may it continue.

Viscount Younger of Leckie Portrait Viscount Younger of Leckie (Con)
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My Lords, as it is my first appearance at the opposition Dispatch Box on Report, I echo remarks made by my noble friend Lady Finn on the first day of Report, because I also appreciate the constructive approach that the Government have taken following Committee.

It is perhaps appropriate that, as a Scot, my first brief contribution relates to matters north of the border. It is our understanding that this amendment has been brought forward by the Government in order to apply to Scotland those provisions of the Bill which we have already debated in earlier clauses, in particular those concerning the new powers to issue information notices under the Social Security Administration Act 1992, and to clarify that the new methods of recovery introduced under the Bill will not apply to devolved benefits.

In that sense, these amendments are essentially technical in nature, as the Minister said, ensuring consistency across the United Kingdom and confirming that the devolved benefits system in Scotland remains outside the scope of the new recovery powers. We appreciate and support the clarification. However, while the amendments themselves are straightforward, they raise some wider questions about the relationship between the UK and the devolved Administrations in this area.

It is somewhat surprising that these changes have had to come forward as government amendments at this relatively late stage of the Bill, when one might have expected such matters to have been settled at the drafting stage through earlier consultation and agreement with Scottish Ministers. The Government have placed great store over the past year in stating that they seek to improve communications and trust between the UK Government and the devolved nations, so can the Minister give us an update on how they view progress on these changes and what has changed in the past year?

While we do not oppose these amendments—indeed, we welcome the fact that the necessary legislative consent has now been secured—they prompt reflection on the importance of ensuring that such engagement happens promptly and systematically in future. The relationship between the UK and the devolved Governments works best when issues of competence and application are identified and agreed well in advance, rather than being corrected through amendments on Report.

That said, I would be grateful if the Minister could take this opportunity to update the House on the Government’s current assessment of the risk of fraud in relation to devolved benefits and on what engagement has taken place with the devolved Administrations to address that risk. Can she tell us what steps she is aware of in those authorities to tackle fraud within their systems and how information sharing and co-ordination between the UK Government and the devolved Governments is being managed to ensure that fraud risks are tackled effectively across all jurisdictions?

We are content to support these amendments that bring Scotland into line with the rest of the UK where appropriate while respecting the devolution settlement and maintaining clarity over responsibilities in the fight against fraud.

Baroness Sherlock Portrait Baroness Sherlock (Lab)
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My Lords, I am grateful to the noble Viscount for his kind words. I, too, have enjoyed the engagement we have had across the House. It shows how the Lords can make a constructive contribution to the scrutiny of legislation.

The noble Lord, Lord Palmer, is quite right that we have a developed and developing devolution situation in the UK, and are showing that it is possible for different jurisdictions to make different judgments and to find ways of coexisting peacefully. We are very glad to be able to do that, and I thank him for flagging that up.

On the timing, I am advised that it is routine for these matters to be resolved at this point in the process. I reassure the House that our officials have engaged with their Scottish counterparts throughout the policy development stage and the passage of the Bill. It was during Lords Committee that we received formal confirmation from the Scottish Government that they wished the updates to the information gathering powers in the Bill to apply to them too, hence we have brought forward appropriate amendments.

In response to the questions from the noble Viscount, Lord Younger, fundamentally—this stems from the point made by the noble Lord, Lord Palmer—tackling fraud and error in devolved benefits must be the responsibility of the relevant devolved Government. That is the nature of devolution. However, we have engaged extensively with the devolved Governments throughout the passage of the Bill, and these amendments reflect that engagement. I reassure him that we routinely work closely with the Scottish Government to share information and good practice to support each other’s efforts to tackle fraud and error. That includes data-sharing agreements so that we can share information where necessary, which I suspect is the kind of assurance that he was hoping for.

I am grateful for those questions, and I hope that with those assurances noble Lords can accept these amendments.

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Viscount Younger of Leckie Portrait Viscount Younger of Leckie (Con)
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My Lords, there are a number of amendments in this group, each touching on different principles relating to the operation of and limits to the eligibility verification measure. I will address them all briefly. I appreciate the Minister’s full reminder of the intent of this and of some of the operational details behind the EVM, which was very helpful.

I am afraid that we cannot support Amendments 45A, 65 and 74A in the name of the noble Baroness, Lady Kramer, as she may expect. As the noble Baroness herself iterated, these amendments would in practice remove one of the Bill’s core operational mechanisms: the framework that enables the detection and investigation of fraud and error in the welfare system. Taking out Clauses 75 and 76 and Schedule 3 would not simply adjust how the powers are used; it would dismantle the machinery that allows the system to function. We on these Benches support the principles behind the Bill and, broadly speaking, how it seeks to counter fraud and deter wrongdoing. As the Minister reminded us, it was a Conservative Government, up until the general election last year, who initiated the approach for the DWP to ask banks and financial institutions for their help in tackling welfare fraud. I also acknowledge that some improvements have been made in the past year.

Removing these clauses would, in effect, as the noble Baroness has admitted, be a wrecking amendment, denying the Department for Work and Pensions the tools it needs to identify and evidence cases of fraud. The real debate, which this House has been having constructively throughout Committee and again on Report, is about how those powers are exercised—proportionately, cost-effectively and with due regard to rights, safeguards and well-being. That is the discussion we should be having, not one that seeks to strike out the core of the Bill.

We broadly welcome the government amendments, which make sensible, constructive improvements to the operation of EVNs. The first, set out in Amendment 48, is the insertion of the “necessary and proportionate” test, which is a welcome safeguard that raises the standard for how these powers are applied. The second clarification, that EVNs may be used only for assisting in identifying incorrect payments, provides welcome precision and helps prevent any risk of mission creep.

Talking of precision, I thank the Minister and her team for producing a series of flow charts. As she knows, I was pressing for these in Committee because there is considerable complexity, including work in progress—I am not quite sure whether we now call it “test and learn” instead of proof of concept—for all those involved in understanding the processes and operations between the banks and the DWP, with the checks, balances and timeframes set out. I hope the Minister acknowledges that this is a help for the department and that it will be continuously updated and improved as the system evolves.

We believe, however, that there remains scope for further clarification, which is why I was glad to add my name to the amendment from the noble Lord, Lord Vaux of Harrowden. This additional clarification through the language of his amendment is important. It would make it explicit that the exercise of this power is anchored to the purposes of the Bill rather than to any broader or more flexible administrative interpretation that might develop over time. In practical terms, it would ensure that the Secretary of State’s use of these powers cannot be varied or expanded except by returning to Parliament to amend the primary legislation; for example, were the Government at some future point to seek to extend these powers to cover other forms of welfare support.

We believe that this is an important safeguard. It ties the scope of the eligibility verification regime firmly to the text of the Bill, providing Parliament and the public with confidence that its use will remain confined to the limited, proportionate purposes that we have debated. For that reason, we consider this a sensible and necessary amendment and we are glad to support the noble Lord, Lord Vaux, in bringing it forward.

We are sorry to say that we cannot support Amendment 50, tabled by the noble Baroness, Lady Fox of Buckley, although we entirely appreciate her engagement with us on this point and the spirit in which it was brought forward. The aim of improving transparency is understandable but requiring banks to inform account holders that they have been flagged following an eligibility verification notice risks undermining the integrity of ongoing investigations.

I listened carefully to the noble Baroness’s speech, and despite her explanation and the safeguard that she outlined, we remain worried that notifying a potentially liable person too early could allow them to conceal or move funds, frustrating the process. While the intention is fair, it could cause or create a serious loophole. Therefore, I am afraid we cannot support it.

However, one of the points on which I agree with the Government is that some of those seeking to defraud the state—after all, it is taxpayers’ money we are talking about—will stop at nothing to get their way to make money for themselves. There is a line to be drawn to ensure that transparency does not provide an open goal for fraudsters.

It appears that the drafting of Amendment 60, in the name of the noble Lord, Lord Sikka, may not achieve what is intended. As it stands, it would seem, having read it, to place a duty on banks or institutions, rather than individuals, to receive legal advice before complying with a notice. The DWP, in any case, has access to legal advice intradepartmental, so it would be up to the department’s discretion to use this on a case-by-case basis and should not be statutory.

If, however, the noble Lord’s intent, which became clearer in his remarks, is to ensure that individuals affected by DWP actions can access advice or support, that is a broader and legitimate issue. However, this amendment does not appear to address it; therefore, we do not and cannot support it. Individuals might choose to consult a lawyer, but this would be up to them. Can the Minister confirm that no taxpayers’ funds would be used to fund this, if this was indeed the intention?

We welcome the Government’s change in Amendment 61 to extend the review period from seven to 14 days. This responds directly to concerns raised by these Benches and by other noble Lords in Committee that the original timeframe was too short for financial institutions to act upon. It is a practical and welcome step that reflects the realities of compliance, and we are glad that the Government have listened.

Finally, we have some sympathy with Amendment 62, also tabled by the noble Baroness, Lady Fox. I remember that the noble Baroness spoke to this in Committee. It is right that individuals should be able to understand, at least in part, the role of algorithms used in decisions that affect them, and being able to have sight of this as part of a review makes sense. However, transparency must not come at the cost of investigatory integrity. As I stated earlier, there is a delicate balance between fairness to individuals and protecting methods that could be exploited if disclosed.

The noble Baroness, Lady Fox, asked many questions, which I will certainly not repeat. I simply ask the Minister to clarify how these concerns might be addressed in practice, perhaps through the review or the appeal mechanism, while maintaining that balance.

Finally, we welcome that the amendments in this group provide us with an opportunity to have a further discussion on this important part of the Bill, the essence of its prime aim. We are grateful to the Government for listening to the concerns that were raised in Committee, as well as to other noble Lords for identifying areas about which they are concerned and offering the Government the chance to comment. We shall be listening with interest to the Minister’s response.

Baroness Sherlock Portrait Baroness Sherlock (Lab)
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My Lords, I thank all noble Lords for their contributions today and, indeed, throughout Committee. We have a better Bill as a result, and I am grateful for that. I am grateful to the noble Viscount, Lord Younger, for his support for the principle we are discussing here and for his gracious acknowledgement of the improvements to the Bill. I thank him for that; it was a kind and gracious comment, and I appreciate it.

In response to the noble Lord, Lord Vaux, I will not dwell on this matter, but I am grateful to him for accepting that, even if he came at the issue from a slightly different angle, he is happy with where we have ended up. I thank him again for pushing us, throughout the stages of the Bill, in various ways, and I am grateful that he has accepted where we have ended up with our amendment.

The noble Baroness, Lady Kramer, is absolutely right that her amendment is not nuanced; it lands firmly in the court of whatever the opposite of nuance is. In a sense, it is straightforward: her party does not support these measures at all. I have no doubt that, were her party to form a Government, it would locate another place to find £1 billion to make up for this. However, our party is determined that, if we are to spend money on social security, it should go to the people who are entitled to it and the people who need it—it should not go to other people. We will take the necessary measures to make sure that that happens, and we are doing that in this Bill. We also want to make sure that it is done appropriately and with enough safeguards, and I hope that I have shown to the House my willingness to bend over backwards to provide those safeguards. The principle is that people should not get money to which they are not entitled; it should go to those who are entitled to it and who need it—and that is what we are doing here.

The noble Viscount, Lord Younger, is right that my noble friend Lord Sikka’s Amendment 60 applies to the section that covers penalties that may be issued to financial institutions that fail to comply with an EVN. Therefore, the effect of the amendment would be that the DWP would be required to ensure financial institutions had taken legal advice before issuing a penalty for failing to comply with an EVN. I think we would all agree that, if they need legal advice, they could probably afford it—and so we are okay on that front. However, I fully understand that it is very hard to table amendments outside government, so I take it that the intention of the amendment is as my noble friend made clear: that the DWP is required to ensure that claimants receive legal advice before the DWP can make any adjustments to a person’s claim. However, we do not regard that as either practical or necessary.

There are already existing protections for claimants whenever an overpayment is calculated, including the ability to request a mandatory reconsideration and/or appeal to tribunal. Where an individual is investigated on a suspicion of fraud, they may be interviewed under caution. In that situation, they will always be notified of their right to seek legal advice and provided information about applying for financial assistance with legal costs through legal aid. In response to the question from the noble Viscount, legal aid is funded from the public purse, so if somebody were to qualify for legal aid, it would be funded by the taxpayer in the appropriate way. I confess that that is about as much as I can offer on that front.

My noble friend Lord Sikka mentioned a range of difficult circumstances. A lot of the debate here tends to mix up fraud, error and all the other reasons for overpayments. There are different reasons why somebody may have been overpaid: it may have been a genuine error; they may have been careless; they may have forgotten or deliberately failed to tell us about some change to their circumstance that affects their entitlement; it may be fraud; or there may have been an error on the part of the state. Gathering data early minimises the extent of the build-up of any overpayment, whatever the reason. That has to be a good thing; it is what we found out elsewhere. I hope that my noble friend appreciates that that is at least part of our approach.

I turn to the amendments tabled by the noble Baroness, Lady Fox. As she said, Amendment 50 would require account holders to be informed. Even though I know that she does not intend the amendment to do this, the reality is that it could compromise the DWP’s ability to tackle fraud. In most cases where it is just an error that has been made, the DWP will contact claimants to give them the opportunity to explain potential incorrect payments, in which case the amendment would not be needed. However, in the cases where there is a suspicion of fraud, it would clearly undermine any criminal investigation to inform potential fraudsters that their information had been identified using an EVM or what the financial institution had identified. It might also cause unnecessary distress for those who are not guilty of fraud, such as account holders and claimants who, for example, may have a disregarded compensation payment and who otherwise would have been quite rightly left alone because they had not done anything wrong—there is no need to try to scare people into thinking that an issue will be coming down track. It would also impose further burdens on financial institutions, which would have to inform their customers about this.

Amendment 62 from the noble Baroness, Lady Fox, seeks scrutiny of the methods that a financial institution may use to identify relevant accounts. At the risk of boring the House, I note that the EVM asks banks to return specified data only where criteria, set out in the Bill, have been met. Financial institutions operate in many ways, and it is for each individual financial institution to work out how it identifies relevant accounts, rather than for the Government to set out potentially cumbersome processes.

Just to pick up on a couple of things that the noble Baroness, Lady Fox, said, I want to make this really clear: we will not be asking banks, for example, to work out whether somebody is entitled to a health benefit, such as ESA. We may ask them to identify an account into which ESA is being paid. Health data will be special data and will therefore be expressly prohibited from being returned. The intention is very simple: to ask them to identify the kind of things I described earlier. In response to the noble Lord, Lord Vaux, I was giving an example. There are many examples, but that was the one I chose.

To sum up, I have set out a clear case for the EVM and how our government amendments today and other changes that have been made address many of the areas of concern. I recognise that I have not persuaded the noble Baroness, Lady Kramer, but I hope other noble Lords can see the point of this measure, can see the difference it would make and can understand that with the safeguards around, it is the right thing to do. The EVM will save an estimated £940 million by 2029-30. It will be a vital tool to help the DWP spot and detect errors quickly, while also assisting us in identifying fraud. I urge noble Lords to support this measure.

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Lord Palmer of Childs Hill Portrait Lord Palmer of Childs Hill (LD)
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My Lords, I thank the noble Lord, Lord Deben, very much for that. The point I would like to make is that there are people who will perpetuate fraud but, if you try to close up every single channel, you will catch people who are innocent. I believe that all laws should allow for people to get away with fraud, perhaps, if it means that you are not accusing people unintentionally. These amendments are appropriate because, as has been said, who knows what Government will come along and what people will be in charge? If there is fraud, it has to be proved pretty conclusively, rather than, because we suspect fraud, us making it impossible for people who would otherwise be found innocent. We found that with the Horizon scandal: it looked all right but AI said that they were all guilty, though they were not guilty. When even speeches made in this House probably come from AI, we have to be increasingly careful about what we do. These amendments protect people; if they are pressed, we on these Benches will support them.

Viscount Younger of Leckie Portrait Viscount Younger of Leckie (Con)
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My Lords, I speak in support of these amendments tabled by the noble Lord, Lord Vaux of Harrowden, and I am pleased to have added my name to them, because both amendments make valuable and necessary clarifications to the operation and oversight of the eligibility verification mechanism—EVM—and they do so in a way that strengthens, rather than weakens, the Government’s objectives under this Bill.

Amendment 52 makes a particularly important clarification. As the Government have repeatedly described their approach to the EVM as a test and learn process, it is vital that we make clear in the Bill that the mere existence of an eligibility indicator does not in itself constitute reasonable grounds for suspicion. That may sound like a technical point, but it has real-world implications. When a system is still developing, when its data sources are still being refined and when human understanding of how it operates is still evolving, there is a very real risk of false positives and unintended consequences.

The Government have said that there is some clarification within the process of an investigation that would help to clarify that persons subject to an EVM are not guilty, and that there are not, therefore, necessarily reasonable grounds for suspicion. However, putting this clarification in the Bill would be a really valuable step in making this absolutely clear, in black and white, to everyone involved. This amendment removes ambiguity and ensures that this point is not in question.

We have already discussed throughout this Bill the importance of safeguards and clarity when new investigative systems are created, particularly where multiple third parties are involved in data sharing and enforcement, which is paramount. This amendment provides exactly that and sets out this lack of reasonable suspicion in the Bill so that we avoid the potentially harmful ambiguity.

Moreover, this amendment ensures that, before any intrusive action is taken—in other words, before any benefit is amended, suspended or investigated—a person of appropriate seniority and experience must review the information and confirm that there are genuine reasonable grounds for suspicion. This aspect of the amendment places human oversight where it belongs: between the algorithm and the citizen. This matters all the more because, as many noble Lords will have seen, the Government themselves are moving rapidly to expand the use of AI in fraud detection and enforcement. Only a couple of weeks ago, civil servants across Whitehall received an internal update about the significant expansion of AI use within the Public Sector Fraud Authority in an article titled:

“Behind the Scenes: Building the AI Tool that is Revolutionising Fraud Prevention”.


I listened very carefully to the passionate speech from the noble Lord, Lord Deben, added to by the noble Lord, Lord Palmer. We believe that this makes these safeguards an urgent necessity. As we rightly modernise our defences against fraud, we must also modernise our protections against error, bias and overreach. Ensuring human involvement in that process in the way it has been set out in this Bill is fundamentally important, and this amendment provides that assurance.

Amendment 67 complements the first one by broadening the remit of the independent review of the EVM powers. The noble Lord, Lord Vaux, eloquently laid out his reasoning here. It makes sure that the reviewer looks at not just operational effectiveness but proportionality, costs, unintended consequences and how these powers affect vulnerable people and those interacting with the banking system. These are precisely the areas where well-intentioned powers can have unintended harm if they are not closely monitored.

We on these Benches raised these concerns in Committee and do so again on Report. There is the potential for disproportionate costs on financial institutions, the potential chilling effect on access to basic banking services for those already on the margins and, above all, the potential for harm to vulnerable people who find themselves caught up in complex enforcement processes. It is right that the independent reviewer should have these matters placed explicitly within their remit. I am therefore glad that the noble Lord, Lord Vaux, has framed his amendment to achieve exactly that. We need to recover public money which has been overpaid—we are in no doubt on that point—but doing so in a way that causes more harm than good benefits no one. The reviewer must have regard to this, not as a suggested area of review but as a statutory duty.

These are measured, practical amendments that I believe carry broad support across the House. They are not about blocking the Bill or frustrating its purpose: they are about ensuring that the new systems it creates are used wisely, fairly and proportionately. We therefore hope that the Government will listen and take these proposals seriously, recognise their constructive intent and accept them as a genuine improvement to the Bill. If the noble Lord, Lord Vaux, decides to test the opinion of the House, we on these Benches will be supporting him.

Baroness Sherlock Portrait Baroness Sherlock (Lab)
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My Lords, I am grateful to all noble Lords for their contributions. My response to these amendments builds on the arguments I made at greater length in the last group.

Amendment 52, from the noble Lord, Lord Vaux, states that the existence of an eligibility indicator alone does not constitute reasonable grounds for the suspicion of fraud under Section 109BZB of the Social Security Administration Act. I have sought to assure noble Lords already today that a conclusion will never be drawn from EVM information. At the point the information is shared, no one is suspected of having done anything wrong and therefore, by definition, no action could be taken to correct the thing that could have been done wrong because no one is suspected of having done anything wrong. I could not be clearer on that.

I think it is worth reminding the House that there are two different things happening here. This measure allows DWP to ask banks to flag up accounts that may on the face of it have received a benefit to which someone is not entitled. That is a piece of information that comes into the department. Along with other pieces of information, it will be sifted and examined, and decisions will be made through the usual processes. DWP does this all the time, with all kinds of information. Those decisions are made. Pursuing fraud is something that is done day to day. Whenever DWP receives data in response to an EVM, the data will be matched with information that DWP holds, so it can identify the claimant and any inconsistencies between the information received from the financial institution and the information provided by the claimant over the life of their claim. It will also look at any possible disregards and any other relevant information, as I explained on the last group.

It is only then, as with our current practice, when a possible inconsistency is identified, that steps will be taken to determine how or even whether a claim needs to be reviewed. In some cases, it will be clear that no further action is required and the data from the EVM will be used no further. In cases of potential error, DWP may contact the customer to discuss the claim or ask for further information. In cases where potential fraud is then suspected, the case may be passed to an authorised officer, who will consider all relevant information to determine whether there are reasonable grounds to suspect that a DWP offence has been committed.

The noble Lord, Lord Deben, made a passionate speech, and he is someone for whom I have a great deal of respect. If what he suspected was happening, his passion would be justified, but I want to persuade him that it is misplaced. The decision to judge that someone has been guilty of fraud and to take action is not an automatic process. It is also not a determination that can be made by just anyone. It can be made only by an authorised officer in the DWP. If there are no reasonable grounds to suspect that a DWP offence has been committed, the case is passed back to the relevant benefit team or compliance team. At all times during that process, as is the case now, DWP will ensure that any next steps are reasonable and proportionate. There are no immediate suspensions of benefits during the process and, where appropriate, DWP will always endeavour to work with the customer to establish the facts around a benefit claim and identify any possible vulnerabilities. I hope that my position on that is clear and is made even clearer by the government amendments—

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Lord Palmer of Childs Hill Portrait Lord Palmer of Childs Hill (LD)
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My Lords, I support this amendment because any exercise of physical powers must surely rest with the police. Are we going to train a new breed of DWP officers who have to be tough and able to act as police? It is quite nonsensical.

The one thing that worries me about this amendment is that it is quite easy on violent filing cabinets. You can attack a filing cabinet, apparently, because that is all right. I think this division between property and individuals is a very strange line to draw. Do you hide in a filing cabinet because you think that would be safer? No, you must not hide in a filing cabinet because, under this legislation, even under the amendment, you can attack a filing cabinet because it might hit back. I think the whole thing, when you read it carefully, is quite nonsensical. We have to get back to the crux of the amendment from the noble Lord, Lord Vaux, which is that if there is going to be physical restraint, it has to be from the police and from no one else.

Viscount Younger of Leckie Portrait Viscount Younger of Leckie (Con)
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My Lords, I am very glad to have added my name to this series of amendments tabled by the noble Lord, Lord Vaux of Harrowden. They go to the heart of one of the most serious concerns that we have raised repeatedly with the Government, both inside this Chamber and beyond. I am very pleased that my noble friend Lord Harper spoke from his personal experiences where the state has found itself having to use force, and I will revert to that in a moment.

We are deeply concerned by the powers being granted to DWP investigators under this Bill, particularly the authorisation to use reasonable force against both property and people when exercising powers of entry, search or seizure under the Police and Criminal Evidence Act 1984—I believe that my noble friend Lord Harper referenced 2017, but I will need to check my facts on that. These are, in both name and substance, police powers. The idea that civil servants—officials who are not police officers—should be able, in law, to use physical force against members of the public is one that should give this House real pause. It raises profound questions about the limits of state power and the safeguards that ought to accompany it.

The Government have said that they cannot carve out these powers from PACE because it is separate Home Office legislation, but that simply does not stand up to scrutiny. We will hear later from the Minister, but they have already carved out the power of arrest for both the DWP and the Cabinet Office and they have explicitly carved out the use of reasonable force from the Cabinet Office’s own PACE powers under this Bill. It is, therefore, perfectly possible to do so; the Bill itself provides the precedent.

Given that, we struggle to understand why the Government are unwilling to make a simple, sensible and proportionate distinction that reasonable force may be used only against property and not against people. As it stands, the provision creates an unnecessary and troubling loophole, and one that we doubt will withstand the realities of operational use. On that basis, I had formed my own questions and, funnily enough, they chime with many of the points raised by my noble friend Lord Harper and the noble and right reverend Lord, Lord Sentamu, and, indeed, the noble Lord, Lord Deben, and the noble Baroness, Lady Fox, so there is support around the House.

Let us kick off. First, assuming that the DWP visits a property with a view to seizing property only and people there threaten violence or are violent but the police are not there, what are DWP officials expected to do there and then? Secondly, what training would DWP officials be given to deal with any potential violence? How far would this training go? This point was raised by the noble Lord, Lord Deben. Is it clear what is expected of them? What are the limits? What might be given to these officials for defence against physical force? Thirdly, what equipment would DWP officials be provided with to assist with restraining individuals if this arose in a scenario where only assets were being seized? Fourthly, and perhaps the biggest question of all, what happens if matters get out of hand, the police are not there, or they have been called but they are not there yet, and an individual is injured? The individual could be a DWP official or an individual within whose house the property is being seized. The police can be referred to the Independent Police Complaints Commission, but what redress or investigations are in place for DWP officials, given this scenario? I am referring to legal protections.

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Moved by
86: Clause 89, page 54, leave out lines 18 to 20
Member's explanatory statement
This amendment would ensure that the Secretary of State did not have the power to direct the independent person to review only certain timeframes.
Viscount Younger of Leckie Portrait Viscount Younger of Leckie (Con)
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My Lords, Amendments 86, 87 and 88 in my name and that of my noble friend Lady Finn concern the independence and effectiveness of the independent reviewer established under Clause 89. They are what we might call bite- size amendments, but they go to the heart of what independence and accountability mean in practice.

Amendment 86 would remove the power of the Secretary of State to direct the independent person to review only certain timeframes. Amendment 87 would change the wording of Clause 89 so that the Secretary of State “must”, rather than “may”, provide information to that independent person for the purposes of their review.

We bring these amendments forward in the spirit of consistency and fairness. We welcome the Government’s amendments to Clauses 66 and 76, both of which change the wording from “may” to “must” when referring to the Minister’s duty to provide information to independent reviewers. Those are important and positive changes.

The Government have rightly recognised that independent scrutiny cannot be meaningful unless reviewers have the information they need, and that Ministers must therefore be under an obligation and not merely a discretion to provide it. We entirely agree with that principle, one we championed consistently throughout Committee, and which garnered the support of many noble Lords present. However, we are concerned that, having been adopted in Clauses 66 and 76, it has not been applied consistently across the Bill.

Clause 89, which deals with the independent review of powers exercised under Sections 109A to 109H of the Social Security Administration Act 1992—including, among other things, the power to enter and inspect premises under Section 109C—still uses the weaker “may” formulation. This means that the Secretary of State is not required to share information with the independent reviewer and can determine which periods or activities the reviewer is permitted to examine. When we are talking about an independent review mechanism, we do not believe that this is good enough.

If the Government accept, as they now have, that independent reviewers examining the Cabinet Office’s functions under Clause 65 and the DWP eligibility verification mechanism set out in Clause 76 should have an enforceable right to the information they need, then surely the same must apply to those reviewing the DWP’s use of these further powers under the Social Security Administration Act 1992. There is no justification for having one standard of transparency for one and not the other.

The Government amendments on their own subject the PSFA and the Minister for the Cabinet Office to different standards to the DWP, which surely cannot be right. Based on the Government’s amendments, the Minister for the Cabinet Office must provide information to the independent reviewer for the purposes of an investigation into the exercise of the Minister’s functions under this part. However, it is different for the DWP, which must provide this information to the independent reviewer only when it comes to the EVM. For other independent reviews under this part, the Secretary of State still “may” only provide this information.

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Baroness Sherlock Portrait Baroness Sherlock (Lab)
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My Lords, I am grateful to the noble Viscount for explaining his amendment. I will start by gently reminding him of something. He said that we should not avoid oversight because it is inconvenient. Does he remember that when his Government, led and represented by him, introduced equivalent powers to many of these in the DPDI Bill, there was literally no independent oversight at all anywhere in that Bill? So, I am very happy to respond on the way we are putting it in, but I hope the House will give us credit for having actually put in significant independent oversight, and I would encourage him to remember that.

Having said that, while I understand the rationale for Amendments 86 to 88, we do not believe that they are appropriate or necessary. DWP’s intention for Clause 89 is to appoint an independent, external inspectorate body to inspect DWP’s end-to-end criminal investigations. His Majesty’s Inspectorate of Constabulary and Fire and Rescue Services has provided this function for public services for over 160 years. DWP has committed to commissioning HMICFRS as the body best placed to provide an independent inspection role in England and Wales and, similarly, His Majesty’s Inspectorate of Constabulary in Scotland, for Scotland. I can assure the House that DWP are committed to ensuring the right level of scrutiny for these powers and will follow existing HMICFRS and HMIC Scotland’s processes and guidance, which requires transparency and accountability.

These inspectorate bodies bring huge experience of working in this area, providing robust inspections to other similar bodies. That is why DWP will work with them to agree mutually that each inspection takes place over a suitable period, so that they are assessing and reporting on a period which realistically reflects DWP’s use of search and seizure powers. DWP has worked closely with both HMICFRS and HMIC Scotland, and we understand that sharing information is an integral part of the inspection process. That is why the department is committed to providing all relevant information, so that meaningful inspections can be carried out.

It is important to highlight the unnecessary risk Amendments 86 and 87 create. These amendments could result in sharing information with the inspectorate that could then become disclosable material in a live investigation, potentially jeopardising the outcome. Because of the range of investigatory techniques used during DWP criminal investigations, it is important that the Secretary of State retains discretion not to provide information when the consequences of sharing that information outweigh the benefit to an inspection—for instance, to protect customers or prevent compromising future prosecutions. Depending on the circumstances, examples of such sensitive material not suitable for sharing might include material given in confidence, details about witnesses or other persons who may be in danger if their identities are revealed, material revealing the location of any premises or other place used for surveillance, and material relating to the private life of a witness. I hope that explains why I cannot accept these amendments.

Amendment 88 seeks to extend the remit and scope of an independent person appointed under Clause 89. We have already confirmed that this will be HMICFRS and HMIC Scotland. They will provide an additional safeguard to ensure that the DWP is using these powers proportionally and in line with their intended purpose. However, although the inspectorates are very impressive in their fields, it is clearly not within their remit to assess expenditure or amounts recovered and conduct cost-benefit assessments of the various measures in the Bill. But the Office for Budget Responsibility has certified the estimated £1.5 billion of benefits contained in this Bill and, separately, our impact assessment clearly outlines the estimated costs and how we will scale up our rollout to deliver the savings and commits to monitoring and evaluation of Part 2 of the Bill.

I also remind the House of the existing reporting mechanisms for the DWP’s fraud and error activities that make this amendment unnecessary. In the DWP’s annual report and accounts, the department reports on the savings made from our fraud and error activities, including savings made from activity across our counterfraud and targeted case review teams. In addition, we also report on our debt recovery totals and debt stock. The departmental annual report and accounts are reviewed and scrutinised by the National Audit Office, which publishes a report on the accounts and provides independent assurance to Parliament on the proper use of public funds.

Finally, a question was asked about what is different between the DWP and the PSFA. The type and nature of DWP and PSFA criminal investigations are likely to be very different. That means the risks and decisions involved in disclosing sensitive material are different for each organisation. Due to the function it plays, the DWP is likely to have significantly more individuals who may be vulnerable, and it considers that disclosing sensitive material relating to those persons is not an appropriate approach for it to adopt. For that reason, the DWP must be able to withhold material in such cases to ensure that there is no detriment or risk to vulnerable persons who may be placed at risk.

To conclude, the DWP is committed to transparency and to delivering this Bill and its savings, but I do not think it is helpful or necessary to ask the inspectorates to step outside their existing remit given the routes already in place. I therefore urge the noble Viscount not to press his amendments.

Viscount Younger of Leckie Portrait Viscount Younger of Leckie (Con)
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My Lords, I am grateful to the Minister for her response, but I am afraid we are still not persuaded on the point we raised around the powers of the independent reviewer to be provided with information. I certainly do not want to repeat what I said in opening but, in response to her earlier remarks, I want her to be clear that we recognise that some progress has been made on the Bill after a year. Without further ado, I have listened very carefully and heard her responses to Amendments 86 to 88, and I will test the opinion of the House on Amendment 87. I beg leave to withdraw.

Amendment 86 withdrawn.
Moved by
87: Clause 89, page 54, line 23, leave out “may” and insert “must”
Member’s explanatory statement
This would compel the Secretary of State to provide information to the independent person for the purposes of a review.
Baroness Kramer Portrait Baroness Kramer (LD)
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My Lords, I will be very brief. I laid Amendment 92 in the same spirit as the amendments that I laid in an earlier group. The part of paragraph 3 of Schedule 5 that I find most difficult is a subset of the requirement for banks to provide information. The overarching requirement instructs banks to hand over to the Government, on request, three months of account statements for them to examine. The schedule says that the information must be used only to help determine whether or not to make a deduction under the Bill. I was trying to find out from the Minister what assurances there are that the use will be that narrow. It may be that I have misread it, but I cannot see any form of transparency or accountability that would provide that kind of assurance. It all seems to be completely internal to the DWP. My first question to the Minister is therefore this: how will the scheme verify that the information is not used for other purposes, because detailed account statements undoubtedly have information that could interest all kinds of people? Most importantly, will that information be destroyed after an investigation is closed?

The part of paragraph 3 that exercised me the most, in the original language of the Bill that came from the Commons, is that which prohibited banks from ever notifying the account holder that their information has been handed over to the state and for what purpose. To the Minister’s credit, that now seems to have been amended to say that the account holder can be told after three months. I am unclear whether that is an automatic notification, notification at the bank’s choice, or notification that requires a request from the account holder. To me, this matters, because I suspect that transparency is the only way to ensure that the information in the account is not used for purposes other than those stated in the Bill.

I am generally exceedingly uncomfortable with the idea that the original version basically required a sort of covert process, in which the information held on an individual by the state was not disclosed to that individual. The Minister has often suggested that the monitoring of accounts is to start a dialogue to see if a person has made a mistake in overclaiming rather than committing fraud. If somebody is not told that their information has been taken, read through, examined and dealt with in detail, I cannot see how they can possibly enter into a constructive discussion to explain what is happening.

I want to draw the attention of the Minister to an underlying principle. Jonathan Fisher KC has published part 1 of an independent review of disclosure and fraud offences, which was commissioned by the Government. I want to quote his words on transparency, because it seems that transparency was not built into the original Bill and is still limited in the revised version. He said that:

“A modern disclosure regime must require the prosecution”—


he is talking about the courts—

“to be honest concerning the reasonable lines of inquiry that have been pursued and how investigative material has been gathered, handled, and interrogated”.

I would very much like to see those principles embedded in this part of the Bill. I think we need assurances from the Minister that if we cannot find the language then they will in practice be embedded in this part of the Bill, because transparency is fundamental.

Viscount Younger of Leckie Portrait Viscount Younger of Leckie (Con)
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My Lords, the amendments in this group tabled by the Government contain a mixture of substantive safeguards and some technical improvements designed to tidy up and clarify the Bill.

The main amendment, government Amendment 91, introduces further restrictions and procedural safeguards around the use of the new recovery methods created by Schedules 5 and 6. It requires that liable persons are properly notified and given an opportunity to settle their liability before enforcement action is taken, and that alternative routes of recovery, such as deductions from earnings or benefits, are considered before more intrusive powers are used. These are sensible and welcome provisions that strengthen procedural fairness and ensure that the new powers are exercised proportionately.

We do, however, note that these changes have come rather late in the passage of the Bill. They are substantive clarifications, going to the heart of how these powers will operate in practice. However, I listened to the explanations from the Minister on an earlier point I made about this and I now understand her position—while not necessarily agreeing with it, I understand it.

The group includes two largely technical amendments. The first, to Schedule 6, allows the Secretary of State to make regulations relating to applications to or appeals from magistrates’ courts in England and Wales, ensuring clarity and consistency in procedure. The second, to Clause 94, aligns the Bill with the Data Protection Act 2018 by confirming that “processing” has the same meaning as in the Act. This is a straight- forward but important clarification. It is my view that these amendments strengthen the fairness and clarity of the Bill, ensuring that it operates in a way that is proportionate, consistent and aligned with existing law. We therefore support them.

On Amendment 92, tabled by the noble Baroness, Lady Kramer, she may not be surprised that we do not support this amendment. It would remove a key part of the machinery that underpins the operation of this Bill—specifically, the ability of the Department for Work and Pensions to obtain limited, relevant bank information to determine whether a direct deduction order should be made. I realise that this chimes with the noble Baroness’s earlier Amendment 45A, so I will not repeat the comments I made then, save to say that this is a considerable change and would strike at the heart of the framework that enables the recovery of money lost to fraud and error.

The Government must have the legal capacity to verify whether an individual is eligible for the payments they are receiving and whether further action is required to prevent overpayment or recover funds that are owed to the state and, by extension, to the taxpayer. If a person receives money from the state, the state has both the right and the duty to ensure that this money is not being misused—and certainly is not ending up in the pockets of fraudsters or criminals. The Minister has already made clear that individuals in receipt of benefits will be informed that the Government may access certain account information for the purposes of investigating suspected fraud or error.

We are satisfied with the Government’s assurance that the information obtained under these provisions will be high level, proportionate and strictly limited to what is necessary for the purpose of recovering money lost to fraud and overpayment. Far from being excessive, the powers set out in this part of the schedule are a necessary and measured tool to protect public funds. For those reasons, we oppose Amendment 92.

Baroness Sherlock Portrait Baroness Sherlock (Lab)
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My Lords, I am grateful to the noble Viscount for his support on these matters. Amendment 92 from the noble Baroness, Lady Kramer, seeks to remove the requirement for banks to provide information to the DWP for the purposes of making a direct deduction order from benefit recipients. I am not sure whether that was her intention or whether she intended to remove it from all, but that is the effect. I therefore need to clarify for the record that these powers cannot be used for those in receipt of benefit, and Amendments 89 and 91 make that even clearer.

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Lord Palmer of Childs Hill Portrait Lord Palmer of Childs Hill (LD)
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My Lords, throughout the passage of the Bill, we on these Benches have repeatedly raised concerns about the punitive measures applied to carers who receive carer’s allowance and subsequently earn small amounts through additional work, often losing their carer’s allowance entirely. Amendment 103 would prohibit the Secretary of State using recovery methods in cases of overpayment of carer’s allowance until an inquiry has concluded and recommendations from that inquiry have been implemented on carer’s allowance overpayment.

We have had discussions with the Minister’s department on this, and we are hopeful that the Government will commit from the Dispatch Box to a date for publication. In those conversations we were promised a departmental briefing to me and, if necessary, to an MP of my choice. I will give advance notice of what we would expect to learn in that briefing: when do the Government expect to publish their response to the report? It has been nearly three months since they received the report. We acknowledge that there has been a change of Secretary of State, but are the Government still treating this with the high level of priority that they have given it so far? At our meeting, can the Government also set out a timetable for the publication of the report and actions they will take to deal with the issues set out in that report?

What are the Minister’s reflections, if she has reflections, on the report and its findings? Will the Government meet with carers—and in particular Carers UK, with which I have been in constant touch—who have been affected? Finally—and this will probably be the nail in the coffin—are the Government considering writing off any overpayments to carers?

From discussions that we have had outside this Chamber, I hope we can have a meeting with the department to deal with these matters and get some progress on them. Maybe it would not solve them completely, but it would mean that we feel we do not need to test the feelings of the House.

Viscount Younger of Leckie Portrait Viscount Younger of Leckie (Con)
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My Lords, I am afraid that we must oppose Amendments 103 and 113 set out by the noble Lord, Lord Palmer of Childs Hill, for the same reasons that we gave in Committee.

The independent review to which I believe the noble Lord refers has a clear and limited purpose. As set out in the Government’s own guidance, it is designed to establish three things: first, how overpayments of carer’s allowance linked to earnings have occurred; secondly, what can best be done to support those who have accrued them; and, thirdly, how to reduce the risk of such problems arising in the future.

Nowhere in that remit does it question whether the overpayments were made. That point is already settled. The individuals in question have received government funds—taxpayer funds—to which they were not entitled. To put this in context, since 2019 over £357 million has been overpaid to carers for various reasons, such as where claimants breached the earnings limit, where claimants ceased to provide care, and where the claimant was also in receipt of an overlapping benefit. Often, I have to say, there have been innocent reasons.

The review will rightly examine how the system can be improved and how claimants can be better supported, but it will not, and cannot, rewrite the fact that money was misallocated and must therefore be returned. We think it would make no sense to halt all recovery activity pending the outcome of a review that does not address the underlying question of entitlement. The amendment would effectively suspend the recovery of public money that we already know has been wrongly paid out. We believe this cannot be justified, whether fiscally or morally.

I appreciate that the noble Baroness, Lady Kramer, who is in her place, set out to us outside the Chamber her concerns about a cliff edge. I welcome that input—her doing that and saying that—and the Government may want to comment on that. But it is also worth remembering that, even according to charities in support of those who have caring responsibilities, overpayments have been made to people who have not correctly reported that their caring responsibilities have ceased, that the person they are caring for has died, or that they are in receipt of an overlapping benefit. The person in question has a duty to report these changes, and it is clearly wrong that the person has not fulfilled their obligation to the taxpayer to report when these events happen.

Moreover, this amendment goes even further by requiring the Government not only to await the completion of the review and the laying of its report before Parliament but to implement its recommendations in full—I must emphasise that—before recovery can resume. We believe that this is quite extraordinary. We have no idea what those recommendations will be, and it would be deeply irresponsible to commit the Government in advance to implementing them wholesale without the ability to assess, modify or reject them as appropriate.

Public funds must be safeguarded and the Government must retain the flexibility to act responsibly in response to the review’s findings. This amendment would tie their hands and delay indefinitely the recovery of money that should never have been paid in the first place. In his summing up, the noble Lord might suggest how long the wait would be; the noble Baroness might also hazard a guess. Will it be many months, if not possibly a year or two? We really do not know, but I am sure it will be many months. It will become increasingly difficult to recover the money when so much time has gone by. Individuals may have experienced substantial changes in their lives or gone abroad. At worst, the individuals may, very sadly, have died.

For whatever reason, and bearing in mind people’s circumstances or vulnerabilities, we believe in principle that overpayments—a reminder that this is taxpayers’ money—are just that. They have been made to individuals in error—please note that—and should be repaid as soon as possible. I have an iota of sympathy with the noble Lord, Lord Palmer, on the principle behind the amendment—namely, ensuring fairness and learning lessons from what has gone wrong—but its practical effect would be short-sighted, costly and contrary to the basic duty of government to protect the public purse. For those reasons, we cannot and will not support it.

Baroness Sherlock Portrait Baroness Sherlock (Lab)
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My Lords, I am grateful to the noble Lord, Lord Palmer, for explaining his amendments. Before we discuss the detail, I pay tribute to the millions of unpaid carers across the country. The Government value carers highly and recognise the vital contribution they make every day. I assure the noble Lord that my new Secretary of State feels just as strongly about this as the rest of us.

However, the reality is that, when we came into government, we realised we faced a flawed system where too many hard-working carers were left with often large overpayments to be repaid, sometimes worth thousands of pounds. I say clearly that I recognise the concerns of the noble Lord, Lord Palmer, and others on the whole issue of carer’s allowance. It is precisely because this Government take the issue so seriously that we commissioned an independent review of earnings-related overpayments of carer’s allowance to understand exactly what had gone wrong and to make any necessary improvements.

We have received the report from the independent reviewer, and I thank Liz Sayce OBE who led the review for her work. We are currently finalising our response to the report, following careful and detailed consideration of its findings and recommendations. I am pleased to confirm that we will publish both the report produced by Liz Sayce and the Government’s response to it before the end of this year. My ministerial colleague has written to the chair of the Commons Work and Pensions Select Committee to notify her of this.

This Government set up the review because we are determined to deal with the problems the system has created for carers. I hope the noble Lord, Lord Palmer, will be reassured by today’s commitment. Once the report and government response are published, and he and his colleagues in the other place, if he wishes, have had the opportunity to consider both, the ministerial team and the DWP will be happy to meet them to discuss this important issue and the Government’s next steps in detail.

I also remind the noble Lord and the House that this review is not all the Government have done to put things right for carers. We have been reviewing our communications to make it as easy as possible for carers to tell the DWP when there has been a change in their circumstances that may affect their carer’s allowance payment. We have been improving guidance and processes for our staff on the treatment of earnings and putting in extra resources to process the earnings information we receive from HMRC.

I think the noble Viscount, Lord Younger, mentioned the cliff edge, which the noble Baroness, Lady Kramer, is interested in. We have begun scoping work on introducing an earnings taper in carer’s allowance in the long run. This was mentioned by the Chancellor in the Budget. It is not straightforward, but a taper might be a way to further incentivise unpaid carers to do some work and could reduce the risk of significant overpayments. However, introducing a taper in carer’s allowance is not without its challenges. It could complicate the benefit as it currently stands and mean a significant rebuild of the system. The DWP has begun some scoping work to see whether an earnings taper might be an option in the longer term, but any taper, if introduced, will be several years away. I do not want to underplay the significance of trying to make changes such as that.

We have also introduced the largest increase in the earnings limit since carer’s allowance was introduced in 1976. That limit is now 16 hours of work at national living wage levels and over 60,000 additional people will be able to receive carer’s allowance between 2025-26 and 2029-30. I hope the noble Lord recognises this progress. He asked whether we would meet Carers UK. I can reassure him that Ministers and officials regularly meet Carers UK and other organisations which represent unpaid carers, as well as unpaid carers themselves. There have been meetings specifically on earnings-related overpayments in the past, and we expect further meetings in the future.

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Moved by
110: After Clause 99, insert the following new Clause—
“Offence of facilitating fraud through dissemination of information(1) It shall be an offence for any person, by any means including electronic communication or publication on the internet, to intentionally publish, communicate, or otherwise make available information, advice, or instructions that are reasonably likely to be used by another person to— (a) mislead or deceive public authorities for the purpose of obtaining welfare or social security benefits to which they are not lawfully entitled;(b) circumvent eligibility checks, income or capital assessments, or other lawful mechanisms designed to verify entitlement under any enactment relating to the provision of social security or welfare benefits in the United Kingdom.(2) A person commits an offence under this section if they know, or ought reasonably to know, that the information or guidance provided—(a) is intended to facilitate dishonest conduct under the Social Security Administration Act 1992, the Welfare Reform Act 2012, or any associated regulations, or(b) will likely be used to enable or encourage another person to obtain, or attempt to obtain, benefits through deception or misrepresentation.(3) It shall be a defence for a person charged under this section to show that—(a) the information was provided for a legitimate public interest purpose, such as journalistic reporting or academic research, and not with the intention of facilitating unlawful conduct;(b) they took reasonable steps to prevent the information from being used for unlawful purposes.(4) A person found guilty of an offence under this section shall be liable—(a) on summary conviction, to a term of imprisonment not exceeding 12 months or a fine not exceeding the statutory maximum, or both;(b) On conviction on indictment, to a term of imprisonment not exceeding 5 years, or a fine, or both.(5) For the purposes of this section “information” includes written, audio, visual, or digital content, including content distributed via social media platforms, websites and forums.”Member’s explanatory statement
This new amendment would make it an explicit offence to facilitate fraud through the dissemination of relevant information online.
Viscount Younger of Leckie Portrait Viscount Younger of Leckie (Con)
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My Lords, I realise that we are approaching the end of Report and the hour is late, but I do want to spend a little time speaking to my Amendment 110.

Those who were present in Grand Committee will recall the examples I cited of individuals producing and disseminating videos designed to help people cheat the checks put in place by the DWP to ensure that welfare support goes only to those with genuine entitlement. These were not isolated incidents. We are talking about content with titles such as:

“Unlock The Secret Steps For WINNING Your PIP Claims—Step By Step Guide”,


hosted on channels with names such as “Mike Bolton Benefits Training”. This is what has come to be known as the phenomenon of the “sickfluencer”, and it represents a serious and growing threat to the integrity of the welfare system—a threat which, I regret to say, the Government are, we believe, struggling to keep pace with.

For those to whom this term is unfamiliar, let me briefly explain. Sickfluencers are individuals who use Instagram, YouTube, TikTok and other social media platforms to publish detailed guides on how eligibility checks for welfare benefits can be manipulated or bypassed. They provide ready-made scripts to their viewers, instructing them on how to answer questions, what to disclose, how to pretend to have a disability or injury, and when to tell the truth and when they should lie. In short, they are professionals in coaching claimants to circumvent established eligibility safeguards. Indeed, the testimonies published on their websites and channels make it clear that many successful claimants attribute their outcomes directly to the advice of these sickfluencers. This is not simply a nuisance on the fringes of the system; it is an organised, deliberate effort to undermine the very principles of fairness and integrity on which the welfare system depends.

Since I last spoke on this issue, in Committee, thousands upon thousands more people have viewed this content. Hundreds more will have used it in their eligibility interviews, and possibly dozens will have been successful in their claim, precisely because of these videos and not because of a genuine entitlement.

I want to be clear that I understand that noble Lords on these Benches understand, and that the Conservative Party makes a point of understanding, that there are people in our country who should receive support from the state. There are people who cannot live without the support provided to them through the welfare system and it is absolutely right that we help those people. What can never be right is the abuse of this system of support by people who do not have a genuine eligibility, but who are coached to cheat the system and steal from the limited resources which should rightly be going to those who need them most.

If we have confidence in the system of testing as it currently stands, we should also be confident that it, and the assessors themselves, have the ability and the capacity to determine who is in need of support and those people who are not. This is the context in which we bring forward this amendment, which is designed to deal with this growing problem directly and proportionately. The amendment has been carefully drafted to ensure that we target those who are encouraging, facilitating and enabling fraud, an objective which I am sure noble Lords across the House will support.

Proposed new subsection (1) makes it absolutely clear that the offence applies only where a person intentionally publishes or communicates information that is reasonably likely to be used to mislead or deceive public authorities in order to secure welfare to which they are not entitled. This goes right to the heart of the problem I have described: the deliberate creation and dissemination of coaching materials designed to cheat the system.

Proposed new subsection (2) adds the essential safeguard that culpability arises only where the individual knows or ought reasonably to know that the content is intended to facilitate dishonest conduct under existing legislation, such as the Social Security Administration Act 1992 or the Welfare Reform Act 2012. This ensures that we are not targeting ordinary members of the public, but only those who are actively propagating content to enable fraud.

Proposed new subsection (3) then builds in crucial protections for legitimate activity. Journalists, academics and others who are acting in the public interest or who take reasonable steps to prevent their information being misused have a statutory defence. That means that this amendment does not criminalise responsible commentary or research; it criminalises those who deliberately and knowingly produce guides to cheating welfare assessments.

Proposed new subsection (4) sets out proportionate penalties: up to 12 months on summary conviction and up to five years on indictment. These sanctions are in line with other serious fraud-related offences, reflecting the harm done when organised online actors undermine the integrity of the welfare system.

Finally, proposed new subsection (5) makes clear that this applies across the spectrum of modern media: written, audio, video and digital content, including social media platforms. This allows the provision to keep pace with the reality of how this fraudulent material is produced and shared, and therefore safeguards its operational effectiveness into the future.

Therefore, we believe that this amendment is tightly drafted, carefully targeted and proportionately safeguarded, and would ensure that those who maliciously spread instructions on how to cheat the welfare system can be prosecuted. In short, it would criminalise not the sharing of information but the facilitation of fraud.

Fraud today is not static; it evolves, it adapts and it exploits new platforms with increasing sophistication. If this Bill is to succeed, it must be capable of not only addressing fraud as we see it today but of anticipating and countering the methods of tomorrow. This amendment would ensure that we do precisely that, tackling a wider breadth of fraudulent activity both in the temporal sense and in the online sphere. We believe it is an essential provision if we are to make this legislation truly effective and enduring.

There is a good reason for bringing this up again on Report. As the Minister knows, we seek a much greater effort in action from the Government to take down these abhorrent websites. We seek a series of proactive steps, with a timetable, to neutralise the individuals involved, who are no less than fraudsters. What are the government doing about sickfluencers? If the Minister replies that it is not for this Bill, then where and when?

I am concerned about the fact that the Government are not doing the proper groundwork required to tackle the threat, which is also to understand its scale. Is the Minister aware of work under way in the department to understand the relationship between sickfluencers and the rate of those claiming benefits such as PIP? What is the causal relationship that the department understands there to be between these two matters? In other words, how are the Government assessing the scale of the threat, with a view to crafting a response to match it? Academics at Oxford University and Bournemouth University, and journalists from an ever-increasing range of publications, are highlighting this, and have done so since I raised the issue in Committee. We are not alone in imploring the Government to take action on this front.

To conclude, I will be listening carefully and with interest to the response from the Minister. I am not expecting her to repeat that the current legislation is sufficient. I think she knows from discussions outside the Chamber that what I am really looking for is some real meat behind her remarks to show that the Government are taking this seriously as an abhorrent operation.

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For these reasons, and as I have outlined, the Opposition’s proposed approach is not the right one. I urge the noble Viscount to withdraw his amendment.
Viscount Younger of Leckie Portrait Viscount Younger of Leckie (Con)
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I thank the Minister for her remarks. As I said, one of my main aims in speaking to this again was to draw out the actions from the Government on what they are doing to address what I call the scourge of sickfluencers. She states that the existing legislation covers the offences, but the offences are still occurring and are growing. However, I think I have succeeded to some extent in that I have managed to elicit from the Minister more information than I did in Committee, which is now on the record, on what the Government are undertaking cross-governmentally here. Although I am not entirely satisfied, I think I have succeeded to some extent. In the meantime, I wish to withdraw this amendment.

Amendment 110 withdrawn.
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Baroness Sherlock Portrait Baroness Sherlock (Lab)
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My Lords, government Amendment 114 ensures flexibility in the commencement of certain provisions of the Bill across the different nations of the United Kingdom. This approach is well established in legislation such as the Care Act 2014, the Digital Economy Act 2017 and the Public Order Act 2023. It ensures that implementation is both practical and responsive to the specific circumstances in each jurisdiction. For example, the courts in one part of the UK may be ready to hear certain applications while, in another, staff training and procedural updates may still be under way.

This amendment allows the flexibility to commence later in one area without unnecessarily delaying implementation in an area that is ready. Crucially, the amendment does not alter the substantive provisions contained in the Bill, and nor does it affect how or to whom they apply. It is simply a matter of good governance, ensuring that the legislation is brought into force in a way that is orderly, effective and sensitive to operational realities.

I hope that the House will support this amendment as a sensible and necessary step in delivering the Bill effectively across the UK. I beg to move.

Viscount Younger of Leckie Portrait Viscount Younger of Leckie (Con)
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My Lords, I will keep my remarks brief. Amendment 114 is, as the Minister has indicated, a technical amendment but one that raises a point of some practical importance in how this legislation will be implemented. The amendment would allow commencement regulations to provide for provisions of the Bill to come into force on different days in relation to different areas. We recognise that this is a standard enabling power and we do not object to it in principle.

However, while we appreciate that this is likely to be a technical and administrative provision, we would welcome a little more clarity from the Minister as to the intended purpose. In particular, can the Minister explain whether the Government currently anticipate that the legislation will, in practice, come into force in a staggered way across different parts of the UK? It would be helpful to know whether any particular regional or administrative reasons have led to this amendment being proposed—for example, to accommodate devolved competencies or pilot schemes, or differences in data infrastructure between public authorities—or whether this is simply a precautionary measure to preserve flexibility.

We would also be grateful if the Minister confirmed whether the Government expect any significant differences in timing or rollout between areas once the Bill is enacted. If such differences are anticipated, what criteria will determine the order of commencement and how will Parliament and the public be kept informed of that process? So while we are content to support this amendment as a sensible technical adjustment, we would appreciate some reassurance that it will not result in confusion or inconsistencies.

Finally, as we come to the end of Report, I want, on a lighter note, to take this opportunity to thank all noble Lords for their engagement throughout these proceedings, and all those who have voted on the amendments upon which we have divided. I look forward to seeing some noble Lords again at Third Reading on Thursday.

Baroness Sherlock Portrait Baroness Sherlock (Lab)
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My Lords, I thank the noble Viscount for his questions. First, we have no reason to believe that any area or jurisdiction will not be ready; this is simply a precautionary measure to provide flexibility in case unexpected issues arise down the line. It is a standard legislative approach that provides flexibility to adapt if needed, and avoids holding back implementation in areas that are ready, should there be another area that needs more time. No specific powers have been earmarked or delayed. The amendment is an enabling one, and where readiness exists, powers will be commenced without delay. On how people will know, Parliament and the public will see the commencement regulations, which will make that clear. This amendment is simply to ensure flexibility in the commencement provisions across the different nations of the UK, and I commend it to the House.

Jobs Market

Viscount Younger of Leckie Excerpts
Monday 13th October 2025

(1 month, 1 week ago)

Lords Chamber
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Baroness Sherlock Portrait Baroness Sherlock (Lab)
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My Lords, as I am sure the noble Lord is very aware, there is a whole range of statistics. If he goes through the official statistics, he will see a wide range of data, each of which tells us something slightly different. He is right about nudging at payroll data, but I am absolutely right that the employment rate of the UK is at record levels—that is a fact; it is from the Office for National Statistics.

One of the challenges for the Government is to ensure that even when times are tough, we have a strategy to do three things. We must continue to develop growth and investment in our economy to make sure that the labour market is functioning. We then need to make sure that it is an inclusive labour market, and that those who are farthest from it get the skills they need to have a chance of getting the jobs, so employers can have the workers they need. Finally, we need to make sure that every area of the country works. Some local labour markets have 80% employment already, but others do not. The Government’s job is to target those three things, and that is what we are doing.

Viscount Younger of Leckie Portrait Viscount Younger of Leckie (Con)
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My Lords, there are woeful and worrying figures showing that the number of working-age people signing off work for sickness benefits has gone up from 2,000 to 5,000 per day—per day—with a direct negative impact on employment. What are the Government going to do now, before the publication of the Timms review? I remind the House that we have a whole year to wait until then, which will be one of inaction, inactivity and spiralling costs, will it not?

Baroness Sherlock Portrait Baroness Sherlock (Lab)
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My Lords, given the levels of inactivity due to health over which the noble Viscount’s Government presided, that is a brave question, but let me answer it none the less. This Government are not simply waiting for the review. The Timms review is looking specifically at PIP which, as the noble Viscount knows, is a benefit that applies in and out of work. As I have told the House before, this Government have looked carefully at three things. One is what happens to people who are on benefits. This House backed the Government in making the difficult choice to change the incentives so that for new people coming in, we would reduce by about half the extra amount of money you get on universal credit. The second is to invest up to £1 billion over the scorecard in making sure we give people the support they need. People out there want to get jobs, and we have to help them. Finally, we have invited Charlie Mayfield to produce a report looking at employers. Every time someone loses a job, it can be an £8,000 loss to the employer from lost productivity. We are investing in all three of those things.

Universal Credit Bill

Viscount Younger of Leckie Excerpts
Viscount Younger of Leckie Portrait Viscount Younger of Leckie (Con)
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My Lords, I thank the Minister for outlining the details of the Bill with her usual clarity. It is regrettable that we have only a Second Reading of this Bill, with no further stages, as there is so much up for debate and so much progress which it is imperative to make, and which is simply now not being made, in the important area of welfare and on health and disability-related benefits. The Minister has given the House what sounds on the surface like a considered approach to the strategy on welfare, but the House will not be fooled. The truth is that this is a case of much fiddling while Rome burns.

I start by presenting the economic context with the facts. We are on course to spend £1 in every £4 of income tax on sickness benefits alone, more than we spend on our entire national defence. By the end of this decade, the cost will exceed £100 billion from a current £60 billion. This trajectory is unsustainable, and it puts at risk the long-term viability of the system itself.

The word “unsustainable” comes not from me but from the right honourable Alan Milburn, as a senior adviser in the DWP and an ex-Labour Secretary of State, following the cave-in by the Government to their Back-Benchers against the proposed £5 billion reduction to the welfare bill. He has cautioned against “running away” from reform—and, of course, he is right. On Friday, on “Any Questions?”, the Minister’s own DWP colleague, Minister Alison McGovern, said that progress “must be made” on welfare. However, following the removal of Clause 5, the Secretary of State Liz Kendall said in the other place that PIP is not about making savings but about making sure that this benefit is “fair and fit” for the future. That is a rapid and catastrophic moving of the goalposts. I presume that the Secretary of State has put in a call to the OBR to stand it down from scoring on any savings. I wonder what the Chancellor thinks about this.

As the Resolution Foundation has stated, the body from whence came Torsten Bell, our Pensions Minister, the Government have

“basically eradicated all of the savings they had hoped to make this decade”.

It is extraordinary that the report of the Timms review, to be co-produced by the disability groups, as the Minister said, will not be ready until Autumn 2026 —two years and three months after the general election and into the next Parliament. The Government will surely need to respond. By then, more than 3,000 people a day will have continued to sign on to PIP.

Will the government response at least be published at the same time as the review? Why is the review going to take so long? It is very likely that legislation will then be required. How long will this take? How long will it all take? These delays are a major issue for the Government; they are very damaging and very expensive.

As Kemi Badenoch said recently:

“28 million people in Britain are now working to pay the wages and benefits of 28 million others”.


She went on to say that this country is a welfare state supporting an economy. As a leader in the Times highlighted last week, this is one of the most serious issues stifling growth—the key driver for this Government, as we have been hearing. The noble Baroness the Minister, in her reply, will produce a riposte, I am sure, concerning the last 14 years. I hope she does, because it is a positive story.

The last Government made the hard choice to reform universal credit, replacing six benefits with one, leading to a system that proved 100% robust under the severe pressures of Covid in 2020-21, where the old system would undoubtedly have failed. We also generated an extra 4 million jobs between 2010 and 2024, and this should not be forgotten. This is a huge contrast to the current deteriorating macroeconomic backdrop, stemming directly from this Government’s decisions, and I will name a few: inflation remains above target, at 3.6%; payroll employment is down 0.6% compared to this time last year; vacancies are down by over 63,000 year on year; slack in the economy is widening; and debt now stands at 94% of GDP.

Behind the economics lies a deeper moral case for reform, and my noble friend Lady Stedman-Scott may expand upon this later. We commenced our PIP consultation in 2023. Why was this pulled by the Government in favour of their own, causing years—and I do mean years—of delays to change? This was surely ideologically driven and, in retrospect, another big error made by the Government.

Let me state an important point. On these Benches, we have consistently said and continue to emphasise, and it is also my personal viewpoint, that for those who genuinely need help, notably with a severe mental or physical condition or illness, the state—and by “the state”, I mean the taxpayer—should provide support. After all, we are a developed and civilised nation. But radical reform is needed, which the last Government started on the back of the Covid period. A measure of the current urgency is highlighted by the Centre for Social Justice, which states that a recipient of the highest level of sickness benefits earns £2,500 a year more than someone on the national living wage. We continue to believe that individual help is needed to aid those on sickness-related benefits into work, which is essential and urgent for a range of different benefit cohorts. What we need is not just money but targeted investment that works. Higher welfare spending is not always compassionate. It can trap people, stripping them of agency, of purpose and of independence. A life on benefits is not a life of dignity. Aspiration, work and opportunity confer meaning; dependency corrodes.

Let us speak plainly: the UK cannot sustain a situation any longer in which one in four people self-identifies as disabled. That is not compassion; it is category or descriptor creep. We risk draining the term of its meaning and its moral force. The welfare state must be focused, it must be functional and it must be fair. Trevor Phillips made an interesting recent observation in the Times. He said:

“In 1995, the Disability Discrimination Act marked a transition from what used to be called the ‘medical’ model of disability to the ‘social’ model”,


meaning that a disability was deemed to have become a “manifestation of human diversity”. The number of people who come under the description of disabled—and this is a very important point—has rocketed from one in 50 to one in four: that is 16 million inactive people. The cohort for benefit eligibility has ballooned from 600,000 in 1990 to 7.2 million today, and this partly explains why 47% of those who successfully self-declare disability between the ages of 16 and 65 do so for mental health or musculoskeletal reasons. This is why welfare reform is no longer a matter of political choice, and the Government know it: it is a matter of urgent national necessity.

Now, as alluded to by the Minister, we are told that £1 billion, plus a bit more from the last spending review, has been allocated to support people back into work, but is this serious structural reform or just surface-level spending? What is the breakdown of that allocation? How far will it go? Who will make the decisions? How much of it will reach front-line, human-facing interventions? Will the noble Baroness, in her winding up, give us more information on this? Will she at least say when the “right to try” SI will be debated? When is it likely to commence and be rolled out on the ground?

At last, I turn briefly to the Bill itself, which makes a damp squib look like the top-of-the-range firecracker. The easy decision for the Government, their decision, is the increase in UC rates. Then we have the severely watered-down LCWRA restrictions for new claimants from April 2026. And that is basically it. The Bill before us today, what remains of it, fails to take the bold, essential steps required to reduce dependency, bring down the welfare bill, empower PIP claimants and reform eligibility criteria. The Bill offers no credible strategy to reduce long-term demand on the system. What in the Bill helps to address the rise in the sick-note culture, the increasing ease with which people are signed off work with a fit note? Where is the reform to clinical accountability or the incentives to keep people engaged in the labour market? Perhaps the noble Baroness could address these points in her winding up.

I believe that the political fault-lines are now clear. Labour entered office decrying a fiscal hole, then reached for tax rises, not reform. Higher taxes were not inevitable. They were a choice, a preference, not a necessity. This Government, facing their own internal rebellion, as we have seen, have now retreated from reform altogether. However, the electorate sees through this paralysis. They know the real questions which remain unanswered. These are, briefly: who truly needs state support? How do we reduce dependency without punishing the vulnerable? And how do we ensure that systems designed to protect do not entrench disempowerment? These are the questions that the Bill fails to answer.

Nowhere is the gap clearer than in the Government’s abandonment of the PIP review and Clause 5. It was a crucial opportunity to reset eligibility, rebuild public confidence and ensure that the system is reaching the right people. Why was it quietly cancelled? We need structural reform now, reform that reduces dependency, narrows eligibility where appropriate and ensures that those in genuine need are protected and supported. Ministers appear unwilling to confront the hard trade-offs or to engage seriously with what rising dependency and spiralling costs mean for the future of the welfare state and the state of the national finances. I conclude with another sobering statistic. Benefit claimants in most member states in the OECD have fallen below pre-Covid levels. In the UK, they have increased, so welfare dependency is, unfortunately, a British disease.

I conclude on a more conciliatory note. I look forward to the valedictory speech of the noble Baroness, Lady Bryan, and to the maiden speech of my noble friend Lady Shawcross-Wolfson, who I suspect may highlight issues relating to work, welfare and the family, not least from her influential and authoritative period spent in No. 10.

National Accident Prevention Strategy

Viscount Younger of Leckie Excerpts
Thursday 17th July 2025

(4 months, 1 week ago)

Grand Committee
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Viscount Younger of Leckie Portrait Viscount Younger of Leckie (Con)
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My Lords, I, too, thank the noble Baroness, Lady Crawley, for securing this important debate. She is rightly concerned about the importance of ensuring that people’s safety should be considered, managed and overseen, not just locally but nationally, and that more should be done by government. The debate takes me back to various jobs that I held in the 1980s, when I worked in personnel in various woollen mills around the country. As the Committee can imagine, health and safety was a key part of that responsibility, on the back of the Health and Safety at Work etc Act 1974, as the noble Lord, Lord Jordan, said.

Accident prevention should be a key facet at the heart of our regulatory system and considered to be an integral feature of so many aspects of the way in which we lead our lives, at home and in the workplace. Rather like an insurance policy, we should always seek to minimise the risks. We should also take greater account of how our lives are changing—and I will say more about this later. Safety should be constantly and continuously considered in the manufacturing, purchase and use of products that we use every day, including those imported from abroad. In this respect, to what extent are imported goods regularly inspected and monitored and standards upheld? That is my first question to the Minister.

I turn to the report itself and the findings by RoSPA. As has been said, the results are worrying—and rather astonishing. First, as has been said by other noble Lords, you are substantially more likely to suffer a serious accident today than you were 20 years ago. As the noble Baroness, Lady Crawley, said, accidents take 20,000 lives each year. In England, as she mentioned, in the past decade, the accidental death rate increased by 42%. I add to that by saying that in Scotland, it was up by 57%, and in Wales, by 41%.

Last year, 7 million people attended A&E departments following accident-related issues. We always hear anecdotes circulating of the type of surprising and unusual accidents which befall people. As the noble Baroness said, the cost to the nation was £12 billion, of which £6 billion was a direct cost to the NHS in medical care, but not including ambulance callouts, and she went on to give some more granular details on that. Therefore, we can understand the scale of the diversion of NHS resources from other, non-preventable areas of the health system—something worth reflecting on.

As I said, these statistics are alarming, and we could surmise the reasons which, at first sight, seem counterintuitive, because we might assume that society makes progress, and does it not follow that we learn to look after ourselves better, mitigate risk and that government, over time, improves its regulations and oversight of accident prevention in all aspects of society? The reason for some of these sombre statistics could be construed as a result of a variety of changes in our lives. For example, the greater number of people living longer, and so the greater number of older people, means a greater number of accidents in that cohort. We should note that falls are up by 90% over the past decade and represent 46% of all accidents. It is interesting that poisonings, which represent 26% of all accidents, are up by 96%. This will, of course, give conspiracy theorists a field day, but the serious question for the Minister is: can she enlighten us as to the reason? Could it be to do with pills or greater mental health issues? It is that sort of question that I am seeking an answer to.

There are far more cycle lanes, and we keep reading about the tragic accidents that happen, often very high profile, too many involving cyclists and refuse lorries, or pedestrians killed or injured by cyclists. I am sorry to hear of the preventable accident—let us call it an “incident”—suffered by the noble Baroness, Lady Jones. Having said that, transport accidents represent only 7% of accidents and are down 17% in the past two decades.

Despite the publicity arising from these terrifying traffic accidents giving the impression of worse figures here, could these better statistics be due to improved car design, including in-car electronic systems, or all-pervasive traffic calmers and/or the sometimes iniquitous 20 mph limits? Who knows?

As the noble Lord, Lord Jordan, said, it is interesting to note that over half the accidents happen at home and it may be that the majority are related to falls—which goes back to the point about the correlation with the elderly. Why, as I assume is the case, are homes more dangerous than they were in the past? Perhaps the Minister might comment on that.

Moving forward, it is essential for us to redouble efforts to address the issue of accident prevention to save more lives and reduce the pressures on our oversubscribed health services. This disparity is a concern and it is essential that the Government put measures in place to understand the causes of these differences, close the gap and improve outcomes for all the regions.

In November last year, RoSPA’s report called on the Government to adopt a national accident prevention strategy. The report highlighted eight recommendations to the Government, calling for improved data sharing and collaboration, for inequalities to be addressed, for a joined-up approach to guide policy-making at national level and for agencies to be empowered.

From this report, we can understand that one of the underlying causes of accidental deaths is the dispersed nature of health and safety regulations between the different agencies. The Health and Safety Executive, within the Department for Work and Pensions, for example, in my view does a tremendous and robust job on regulating health and safety for UK businesses. I say this from personal experience, from my recent time in office in DWP.

However, stark differences are faced by product safety, housing and home safety, and some aspects of road safety and healthcare. This means that more cross-government work is required, with clear responsibilities for safety, notably, I would argue, in the Departments for Work and Pensions, Transport, Housing and Health, to name four. I admit that I have not gone as far as the noble Baroness, Lady Crawley, in terms of her crazed and demented spider’s web, which passed me by.

I conclude with some final questions for the Minister. Can the Government look further into why accidental deaths are higher for some of the regions, particularly Scotland and Northern Ireland? I mentioned Wales as well. What steps will the Government take to reduce the disparities? Will the Government be looking further into the causes of accidental deaths and how to reduce these? What plans do the Government have to respond to the RoSPA report?

Earlier in my speech, I mentioned that our lives are evolving. We are heading into a new era of driverless cars, air taxis, drone deliveries and the extraordinary, much greater use of airspace and the safety risks that come with this, engendering, perhaps, an image of a science fiction movie.

I mentioned also a greater use of robotics in the workplace and in the home environment. Robots are not supposed to go wrong: totally the opposite, they are supposed to be much safer because of all the testing and the integrated sophisticated technology. But how safe are they? We assume that all these modern gadgets have reached their full proof of concept and are not still at the test and learn stage. Surely, these latter points therefore are some of the most compelling reasons for stepping up our oversight on a national basis, and perhaps the Minister can comment on the most important point of my remarks.

Finally, to echo the remarks made by both the noble Baroness, Lady Crawley, and the noble Lord, Lord Jordan, will the Government acknowledge that the pressures faced by the NHS caused by accidental deaths are there? What actions will they take to prevent and reduce the number of deaths caused by accidents, perhaps as part of the 10-year plan? It is one of the few government areas of progress, I would say. There is an emerging strategy here.

Universal Credit: Two-child Limit

Viscount Younger of Leckie Excerpts
Wednesday 9th July 2025

(4 months, 2 weeks ago)

Lords Chamber
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Baroness Sherlock Portrait Baroness Sherlock (Lab)
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The noble Lord raises a really important point. I am not aware of any evidence connecting those but, if he is, I would be interested in it. I periodically survey the global evidence. If the noble Lord has looked into this, he may know that a declining birth rate is a common problem in many developed economies. A number of different countries have tried different strategies to tackle it, but they have been remarkably unsuccessful. So I am not aware of evidence of clear policies that Governments can use to tackle this.

It is my personal view that women have children for all kinds of reasons. While it is possible to remove barriers, it is never about just a single thing. It will be about things like childcare, so the Government are investing heavily in providing childcare for working families to make it possible for families to do that. It is about making sure that work pays enough to support a family, so we are investing in the minimum wage. We are doing a number of different things, but this is a House full of expertise and if any noble Lord has good ideas or evidence on this, I am open to it.

Viscount Younger of Leckie Portrait Viscount Younger of Leckie (Con)
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Following on from the question from my noble friend Lord Brownlow, what decisions are being made and what coherent plan will there be to tackle the welfare Bill? It is extraordinary that the Timms review will report—before any legislation —two years and three months after the last general election, with no meaningful progress having been made at all.

My question is on the two-child cap. Can the Minister remind the House what the exceptions are to that policy, meaning that difficulties or hardship arising for those who have chosen to have more than two children can be mitigated substantially with extra funding from the taxpayer?

Baroness Sherlock Portrait Baroness Sherlock (Lab)
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My Lords, since the noble Viscount’s Government brought in the policy, he probably does not need me to remind him there are exceptions—for example, those involved in kinship care and those who have produced a child as a result of non-consensual conception, who can be exempted if they can produce evidence of having been raped and the conception being the result of that, or if they can find another way to account for that. However, this is not the driver behind the Government’s action. This Government want to make the lives of children and families better. I make no apologies for starting off by looking at the terrible rise in child poverty over the last 14 years, and I cheered the Prime Minister when one of his early actions was to set up a cross-government child poverty task force and a unit to look at the full range of drivers of that. If our children grow up in poverty, it has a scarring effect that they do not recover from. If we do nothing else in our time in government, we need to find a way to address this, and I hope this could eventually be the cross-party view.

During the last Labour Government, I worked in the Treasury advising Gordon Brown and had to tackle child poverty. We set up Sure Start and invested in all kinds of programmes, and I sat in this House and watched many of them being dismantled when I went into opposition. If we are going to find a way to make the country better for all our children, we surely need to agree on how we tackle child poverty and stop it recurring generation after generation.