Crime and Policing Bill

Baroness Doocey Excerpts

Wednesday 19th November 2025 Lords Chamber

[Lord Randall of Uxbridge (Con)]

My Lords, I will not detain the House very long. I speak as somebody who for most of their adult life was a retailer, until the good people of the Uxbridge constituency sent me into the other place—but I continued to be a retailer, behind the counter and also having to deal with putative shoplifters.

I fully support what my noble friend Lord Blencathra is putting forward. He put it very well: “shoplifting” makes it sound not so important; “shop theft” is important and has to be tackled. The measures to support retail staff are very welcome. Shop theft is very frightening for staff, who are very often younger people or women. When they see people stealing, they often do not know what to do. If they knew they had some back-up, it would be of great reassurance. With that, I will sit down and hear what the Minister has to say.

[Baroness Doocey (LD)]

My Lords, the amendments in this group, tabled by the noble Lord, Lord Blencathra, put forward a number of alternative approaches to reduce shoplifting. However, they fail to address practical realities and risk creating more issues than they resolve.

The proposal in Amendment 216A would allow shopkeepers to circulate photographic evidence of suspects, including on social media. This raises significant questions about privacy and misidentification. If the accused turns out to be innocent, the shop must pay compensation, but this is fundamentally unworkable and could cause serious harm to innocent people, damaging reputations in ways that money cannot fix.

The noble Lord himself said that this is likely to be able to be worked only in large stores rather than small shops, but the shops most affected by theft are small businesses run by one or two people. Shopkeepers in my area are busy enough running their shops without spending hours reviewing camera footage, creating digital copies and ensuring timestamps.

Clarifying the arrest powers of security staff, as proposed in Amendment 216B, may seem helpful, but increasing their authority to arrest and detain risks misuse and legal challenge. Security staff do not have the same training or accountability as police officers, increasing the chance of wrongful or disproportionate arrest. Video evidence and procedural protections are helpful but not adequate substitutes for professional policing standards.

Finally, Amendment 216C proposes a new offence of conspiracy to commit theft. The noble Lord is right to point to the growing involvement of organised crime. The police have said that international criminals are targeting UK shops in what a Co-op boss describes as “organised looting”. However, I disagree with the noble Lord in respect to the solution he proposes. It seems likely to disproportionately target those committing relatively minor thefts, potentially imposing severe sentences on them of up to 10 years, while doing little to address those orchestrating and controlling those criminal activities.

Shoplifting is undoubtedly out of control, and a new direction is desperately needed. The Liberal Democrats believe the current epidemic is the result of years of ineffective police resourcing, which has left local forces overstretched, underresourced and unable to focus on solving crimes such as shoplifting—I stress the words “unable to” rather than “unwilling to”. We want to see a return to genuine neighbourhood policing, with more police visibility and a staffed police counter in every community. That is why I have tabled Amendments 429 and 430 later on in the Bill.

[Lord Davies of Gower (Con)]

My Lords, I strongly support the intention behind the amendments tabled by my noble friend Lord Blencathra. He is absolutely right to refer to it as theft. It is theft, under Section 1 of the Theft Act 1968. He is right that there is no such offence as shoplifting.

We have all heard the same stories from businesses, large and small: prolific offenders walking out with hundreds of pounds of stock in broad daylight; staff frightened or, in many cases, not allowed to intervene; police too stretched to attend; and, time and again, the same individuals returning to commit offence after offence because they believe, with some justification, that nothing will happen to them.

My noble friend’s first amendment in this group deals with the ability to share clear evidence of theft with those who need to see it. At present, retailers might be reluctant or legally uncertain about whether they can circulate images of offenders, even to neighbouring stores, to their own head office or to crime reduction bodies. Yet, these are precisely the channels that allow patterns of offending to be identified and prolific offenders to be caught.

The amendments set out a lawful, proportionate system. Images can be shared where a theft has occurred, provided the originals are preserved, time-stamped, unedited and sent to the police. This ensures the integrity of evidence and prevents misuse. Importantly, it provides a remedy and compensation if a photograph of the wrong individual is mistakenly published. My only concern here is that being required to pay £300 per day in compensation might deter the shop owner from circulating the evidence.

I am particularly supportive of Amendment 216B. We know that a number of retailers have told their staff to not intervene when they see a person shoplifting. This has led to numerous instances of brazen theft, whereby people walk into a shop, grab armfuls of products and walk out in full sight of security guards and staff. Such scenes make a mockery of law and order. The amendment permits the lawful detention of suspected thieves by trained security staff. Shopkeepers should not have to look on helplessly while brazen thieves simply walk out of the store. What my noble friend proposes is eminently sensible: properly trained staff equipped with body-worn cameras, using only minimum force, operating under strict rules and with constant video recording. This is not a free-for-all; it is the opposite. It is a controlled, transparent, safeguarded process that both protects the rights of suspects and gives retailers the ability to intervene proportionately when theft is happening before their eyes.

The amendment also places obligations on the police when they are called. They must attend promptly, take custody of the suspect, secure the evidence and make decisions based on a full review, not a hurried assessment at the store door. This is entirely right. Retail staff are repeatedly told to detain no one because the police will not come. The amendment would send the opposite message. When retailers correctly do their part, the police must do theirs.

Finally, Amendment 216C addresses a growing and deeply troubling phenomenon, whereby organised gangs loot shops, raid entire streets or retail parks and steal thousands of pounds-worth of goods. These are not opportunists; they are organised criminals. Yet, the system too often charges them with individual, low-value thefts rather than with conspiracy or organised crime offences. The amendment establishes that, where there is reliable evidence of at least 10 thefts involving two or more individuals, a full investigation with conspiracy charges must be instigated where appropriate. The sentencing framework my noble friend proposes is proportionate and targeted: higher penalties for organised groups of five or more and the automatic confiscation of vehicles or property used in the crime. These are necessary deterrents: the current penalties are not.

Taken together, these amendments represent a robust but balanced response to an urgent and worsening problem. They support shopkeepers, empower security staff and assist the police with the collection of evidence.

--- Later in debate ---

[Lord Blencathra (Con)]

My Lords, I am grateful to noble Lords who have contributed to this debate, including my noble friend Lord Randall of Uxbridge and, for his full support for my amendments, my noble friend Lord Davies of Gower.

The noble Baroness, Lady Doocey, said that if someone is stealing from their shop, shopkeepers do not have time to go through the video cameras to get the evidence. If a shopkeeper has someone stealing from their shop and cannot be bothered to look at the TV cameras to see the evidence for it, he cannot complain about shop theft. If he has the evidence, for goodness’ sake, he should use it. I do not think that the noble Baroness read my amendments on all the protections that I have built in for those who do want to arrest criminals. The Minister set out in his excellent speech all the powers of citizen’s arrest that a security guard or a shopkeeper can have, but the noble Baroness said that no one should have the power to arrest except a policeman who is properly trained. That is rather bizarre, to use a word that was used earlier about my amendments.

[Baroness Doocey (LD)]

The noble Lord is misinterpreting what I said. I did not say that it was not possible to look at CCTV coverage. I said that if you are a small shopkeeper and the shop is being run by one or two people, you are not going to sit there and do everything that the noble Lord has suggested in that amendment—date stamp things, take photographs, make sure that everything is absolutely hunky-dory, that it is handed over in a file. That is just pie in the sky. It will not work. If the noble Lord is going to quote me, can he please quote me correctly?

[Lord Blencathra (Con)]

I said in my speech that I understood that small shops would have difficulty with this, but also that the people who steal from small shops in the main also steal from the big shops. If one can prevent them from stealing from the big shops and arrest them there, we will also bear down on the theft from the smaller shops. Of course, smaller shops have a more difficult problem, but it will not be solved by just putting more policemen on the beat.

Of course, the police have to prioritise. In London, in particular, they have to put terrorists at the top of the list, along with rape, murder and serious violence, so shop theft will inevitably be lower down. I was familiar with the Oxford Street experiment a few years ago; I do not know whether it is ongoing. There, the shops discovered that if one shop—say, Debenhams or Selfridges—phoned up and complained, it was no good. If they co-operated among themselves, they could get enough evidence together to justify the Met then coming along and grabbing some people who were working in a concerted effort to steal from their shops. They also discovered that, if they gave the police a gift-wrapped package of good evidential material, then the police would take it seriously. That is the key message here. It is bogus to suggest that just having more police will deal with this problem.

I liked what the Minister said. I have no criticism whatever of the Government on this. We are on the same side. I liked his strong words that this is not shoplifting, it is theft. I also liked his saying that we must make it easier for the shops to report crime, and that is what I have been suggesting. He did not support publication of photographs; I understand his nervousness there. However, I hope he does support the co-operation between shops and others to share all the photographs they have internally between their own security staff and the shops, and possibly any police liaison units, so that they can develop a full picture of what is going on. That makes it easier as the guys move from one shop on Oxford Street to somewhere else; they can move in and grab them in the act.

I am sorry that I suggested lower penalties. I am not sure that I am getting soft in my old age; I did not intend to lower penalties at all. Of course, even with the maximum the Minister has suggested, this will still be halved when the person is sent to prison. All penalties are halved. Again, I take the view that there is no harm having minimum sentences for this.

As I say, I am grateful for the words of the Minister. We cannot stop here. I am not sure that we can come back to this on Report, but we have constantly to bear down on shop theft. It is completely out of control. It has been getting out of control for many years. All Governments keep nibbling away at it, but we are not managing to crack down on it. I hope that, over the next few years, we will look at all aspects of trying to deal with this. If some of the ideas in my proposed three new clauses were considered workable, I would have no qualms with the Government grabbing them and implementing further measures. In the meantime, I beg leave to withdraw my amendment.

--- Later in debate ---

Thanks to the noble Baroness, Lady Armstrong, some of us were able to attend a meeting in your Lordships’ House organised by Action for Children, and Professor Jay herself was there. It is perhaps important for the Government and Minister to understand that, in the case of the amendments the noble Baroness, Lady Armstrong, has spoken to and which we will talk about in future groups, Professor Jay herself has said how important she thinks they are. They deal with parts of the review that she went into in detail. From her point of view, while she and I think all of us are extremely pleased and grateful for the Government taking on board so much of what Professor Jay was trying to illustrate needed to be done, there are some tidying-up bits around the edge, and it is felt by those who have the most knowledge of this form of criminality that it will be extremely important to try to make this legislation as effective and watertight as it can be. For those reasons, I fully support those amendments.

[Baroness Doocey (LD)]

My Lords, from these Benches we welcome the amendments from the noble Baroness, Lady Armstrong of Hill Top, and the noble Lord, Lord Hampton, which strengthen and clarify key issues. Amendment 218 from the noble Baroness, Lady Armstrong, would define how children are affected by child criminal exploitation. This should help police and reduce the chances of inconsistent decisions. It is necessary because, as seen with other crimes where the police or CPS have latitude to define such matters, it often works to the detriment of the child or young person.

Amendment 219 is equally helpful. It would make provision for the occasion when a child has committed something that may not be illegal, but which might lead them into future criminal behaviour. The way that child criminal exploitation works is often very similar to grooming. Without support and education, a child or young person may end up in trouble.

Amendment 222 from the noble Lord, Lord Hampton, and recommended by the Children’s Commissioner, clarifies that a perpetrator of child criminal exploitation does not have to believe that the child or young person was under 18. This makes sense as Clause 40 currently provides an easy get-out for perpetrators to say, “But I thought they were 18”. The Joe Dix Foundation welcomes this new stand-alone offence but has also called for a national register for all perpetrators who are convicted of child criminal exploitation. Can I ask the Minister whether this is something the Government might consider?

[Lord Davies of Gower (Con)]

My Lords, I thank noble Lords who have spoken in this important debate. The group largely seeks to clarify the Bill as it stands and that is important when we are addressing child exploitation. I am grateful to the noble Lord, Lord Hanson of Flint, for the amendments tabled in his name. I know we may not always see eye to eye at the Dispatch Box, but I can wholly support the principle behind his amendments in this group.

It may seem like semantics to clarify that offences may differ in different parts of the United Kingdom, but it is an important point. We must ensure that the legislation allows crimes to be prosecuted only where they are crimes. His Amendments 217 and 220, and the many consequential amendments, aim to ensure that this is the case. Similarly, his Amendments 487 and 493 extend the devolutionary power to make regulations for the area of child criminal exploitation. It is right that this is consistent. Those who create the laws should have the legislative right to make provisions within their remit.

We also broadly support the principles behind the other amendments in this group, which aim to give more protections to children. Amendments 218 and 219, in the name of the noble Baroness, Lady Armstrong, seek further to define what constitutes child criminal exploitation and extend the provisions to actions that may support criminal activity while not being criminal themselves.

Amendments 222 and 222A aim to narrow the scope of reasonable excuses that offenders can give when claiming to believe that the child was over the age of 18. The sentiment behind these amendments is a noble one. Whether the adult believed they were a child is largely inconsequential to the exploited child. Therefore, if the adult is not to be prosecuted, the court must be absolutely certain that they did not believe the child was under 18. That being said, I am slightly wary of completely disapplying reasonable excuse as a defence. It would take away the opportunity of defence in the very rare cases where the adult had a genuine and proven reason to believe the child was an adult. As I say, this is very rare, and it is still criminal exploitation, but we must still account for it.

Overall, this group is sensible, procedural and necessary; I therefore offer my support to the Minister’s intentions.