Question to the HM Treasury:

To ask the Chancellor of the Exchequer, whether her Department has conducted a review into the listed causes of de-banking by banking corporations.

The government recognises that access to banking services is vital for people and businesses across the UK and is a matter of concern for certain sectors such as cryptoasset firms and their customers.

The government continues to engage with the banking sector and affected industries to better understand the existing and emerging issues in this area.

The government also welcomes the Financial Conduct Authority’s work to date to better understand why banks might reject or close bank accounts. Where the FCA has found areas where firms need to improve customer outcomes, the government expects firms to consider the FCA’s findings and act accordingly.

Separately, the Treasury concluded a call for evidence in April 2023 which found deficiencies in the rules applying to bank account closures. In June 2025, the government therefore legislated to require banks and other providers to give customers a longer notice period of at least 90 days before terminating services and to provide a sufficiently detailed and specific explanation.

These changes will give people and businesses the time and information they need to challenge decisions or find an alternative provider.