Universal Credit

Wayne David Excerpts

Tuesday 10th December 2013 Commons Chamber

[Mr Duncan Smith]

My hon. Friend is right. Again and again what is going on is a kind of hypocrisy, with Labour Members somehow claiming that they did things properly. They never did; they lost billions and billions on programmes, whether in the Ministry of Defence or in my Department. We have been picking up the pieces and putting it right.

[Wayne David (Caerphilly) (Lab)]

After today, does the Secretary of State honestly believe that he has any credibility left?

[Mr Duncan Smith]

I have more credibility than the Labour party, which wasted money galore. My answer is that I will deliver this and we are already delivering welfare reforms—[Interruption.] The right hon. Member for East Ham (Stephen Timms) needs to remember that he was in a Government who watched welfare spending rise by 60% under their watch.

Housing Benefit

Wayne David Excerpts

Tuesday 12th November 2013 Commons Chamber

[Dr Thérèse Coffey (Suffolk Coastal) (Con)]

It is a pleasure to speak in this debate, opposing the main motion but supporting the amendment in the name of my right hon. Friends. It is also a pleasure to follow the hon. Member for Aberdeen South (Dame Anne Begg), the Chairman of the Work and Pensions Committee. We might disagree on elements of the policy, but I appreciate that she holds her opinions very strongly.

Government Members are keen to create a fair housing market. It is astonishing to hear Opposition Members talk of the criteria, given that they voted for them with the introduction of the local housing allowance. The hon. Member for Stoke-on-Trent South (Robert Flello) talked about divorced families, but that situation happened before and still happens now. Why should those in the private sector or people who own their own homes be treated differently? I recognise the point about the retrospective nature of the policy, but the Government are trying to fix problems left unfixed by the last Government, and although some of these necessary changes might seem difficult, overall fairness is what truly matters.

[Wayne David (Caerphilly) (Lab)]

What would the hon. Lady say to Mr and Mrs Goodwin of Caerphilly borough, both of whom are registered blind, yet have to pay the bedroom tax? Where is the fairness there?

Oral Answers to Questions

Wayne David Excerpts

Monday 11th March 2013 Commons Chamber

[Mr Hoban]

I am delighted to welcome the news of what is happening in Stockton South. That is in contrast to what has happened in Jarrow, but it demonstrates the resilience of the economy in the north-east. The fact that 40,000 extra private sector jobs have been created in the north-east over the past couple of years demonstrates that while there are difficult challenges, the economy is rebalancing, and that should be to the benefit of everyone there.

[Wayne David (Caerphilly) (Lab)]

Will the Minister kindly tell the House how many young people are unemployed?

[Mr Hoban]

According to the ILO measure, 974,000 young people are unemployed, about 300,000 of whom are full-time students. Over the past few months there has been an increase of 66,000 in the number of young people in work.

Housing Benefit (Under-occupancy Penalty)

Wayne David Excerpts

Wednesday 27th February 2013 Commons Chamber

[Greg Mulholland]

In certain cases people have the choice of taking in a lodger in order to enable someone else from their family to live there. However, my point is that there should be clear exemptions based on a clear medical need for a separate room, and if people have those exemptions, that discussion is no longer necessary.

If the exemptions that should be in place are there, the question of where local discretion should be used becomes discretionary rather than a set of difficult choices. Discretion should be used, for example, in the case of properties that have been adapted on the basis of a certain need.

[Wayne David (Caerphilly) (Lab)]

Will the hon. Gentleman give way?

[Greg Mulholland]

Very quickly, although I want to make progress.

--- Later in debate ---

[Wayne David]

The discretionary payment is for disabled people who have properties that are adapted, but many of them do not live in properties that have been adapted, so they are excluded. Does the hon. Gentleman share my concern about that?

[Greg Mulholland]

I have made it clear that the exemption needs to be a straightforward one for people who need a separate bedroom because of their disability. Again, if that is in place, we do not need to have this discussion, and then we have to look at whether the adaption should qualify.

Similarly, there is local discretion if a bedroom is clearly needed for storage of medical equipment for a child with a particularly severe disability, for example. Discretion can also be applied for people with certain mental health conditions—something that can be far better assessed locally than it possibly could be through legislation.

The people who know best about local issues and problems with housing stock are those in the local authorities and housing associations. In some areas, local authorities and housing associations have been keen to place people in accommodation that has been very hard to let. They will often put, say, single people or couples into a two or three-bedroom property in what has been deemed a difficult-to-let area, and so they end up under-occupying. It becomes ironic if someone then has to move away from that area, leaving the property lying empty. The discretion should be intended precisely to deal with that kind of knowledge of each different local housing issue.

Universal Credit (Wales)

Wayne David Excerpts

Tuesday 5th February 2013 Westminster Hall

[Stephen Doughty]

Indeed, I absolutely agree with my hon. Friend’s point, which I will move on to later.

Mr Brown also stated:

“Data released today by the Department for Work and Pensions showed 6,220 tenants across the UK were paid directly in the first four months of the projects. Of these, 92 per cent of rent was collected on average overall, meaning arrears were around double the normal figure. A total of 316 tenants have been switched back to payment of benefit to the landlord.”

To give a figure that is specific to Wales, in relation to Bron Afon Community Housing and Charter Housing in Torfaen, 535 tenants were involved in the first payments and there have been 59 switchbacks so far, which is about 11%. Those figures are obviously of deep concern and they raise wider issues: there are deep worries about how universal credit will work in practice and about the support provided to people, and there are also major implications for organisations, whether they are local authorities or housing associations, that are supporting those tenants.

Secondly, on the digital divide, my colleague the Welsh Minister for Finance, Jane Hutt, has repeatedly warned that people with few or no IT skills might have difficulty applying for universal credit. In 2010, figures suggested that about a third of adults in Wales did not use the internet regularly, and recent figures from the Office for National Statistics suggest that about 20% have never used it.

[Wayne David (Caerphilly) (Lab)]

Speaking as the former deputy Minister for digital inclusion, may I say that my hon. Friend makes a strong point? In my borough of Caerphilly, some 37% of the population are excluded digitally. The borough is making provisions to ensure that those people have access to computers, but many local authorities have had, for example, cuts in library services and excluded people will have no access to computers whatsoever.

[Stephen Doughty]

My hon. Friend also makes a strong point. What assessment has the Minister made of the problem? I quote to him evidence submitted by Community Housing Cymru to the Work and Pensions Committee last year, which said:

“The presumption of a predominantly online self-service process is concerning since it is our experience is that a large percentage of people lack not only the knowledge and accessibility to make on-line claims but also the confidence…We know that a large percentage of social housing tenants do not have access to the internet at home, for example, in 2010 Tai Calon, a housing association based in Blaenau Gwent found that 42% of their tenants have access to the internet.”

That is shockingly low. The evidence continues:

“Blaenau Gwent remains the most digitally excluded area in Wales”

which I know from conversations with my hon. Friend the Member for Blaenau Gwent (Nick Smith). Finally, the evidence states that there is

“a lack of clarity in Wales as to where independent advice can be sought on Universal Credit. Citizens Advice Bureaux are already inundated and welfare benefit enquiries have now overtaken debt enquiries in number.”

The concerns are serious.

Thirdly, in the spirit of openness, I announced on Twitter that I would be holding this debate and asked constituents to come forward with concerns. One such concern, which was shared by many others, is that there will be particular risks for women as relationships in the home may be affected by changes to payments and to who will have control of the money, especially given that child benefit was always paid to the mother in the past and provided some security. Will the Minister reassure my constituents and others who have raised such concerns?

Finally, I turn to the real concerns of organisations working with vulnerable clients, particularly those in the housing sector in Wales. Last week, I met representatives of Cadwyn, a housing association with significant numbers of homes and tenants in the Grangetown and Butetown areas of my constituency, and they are deeply worried about what they see as a perfect storm with the coming together of the bedroom tax, the benefit cap—by which only London is affected more than Cardiff—and universal credit. They showed me some extremely worrying figures about rent payment, the risk of arrears, high-risk customers and the challenges that the proposal will create for them and other registered social landlords across Wales. What forecasts has the Department for Work and Pensions made of the financial challenges that registered social landlords may face as a result of increasing rent arrears?

Atos Work Capability Assessments

Wayne David Excerpts

Thursday 17th January 2013 Commons Chamber

[Pamela Nash]

I thank the hon. Lady for that contribution. I am sure she has had the experience, as I have, of seeing people who have claimed employment and support allowance as a result of a physical disability or illness ending up with mental health problems owing to the stress of going through the system.

[Wayne David (Caerphilly) (Lab)]

Does my hon. Friend agree that it says a great deal about the nature of the work capability assessment that not only do many people win their appeals but that so many are appealing that this can lead to delays of up to 25 weeks for them to be heard?

Oral Answers to Questions

Wayne David Excerpts

Monday 5th November 2012 Commons Chamber

[Wayne David (Caerphilly) (Lab)]

What assessment have the Government made of the increasing level of part-time employment?

[Mr Hoban]

The most recent unemployment figures indicated that 80% of people who work part time actually want to work part time. Many find that part-time work meets their needs in terms of flexible working and returning to the labour market. We need to find more full-time jobs, but we should recognise that 80% of people want to work part time and the labour market is able to accommodate them.

Atos Healthcare

Wayne David Excerpts

Tuesday 4th September 2012 Westminster Hall

[Tom Greatrex]

My hon. Friend makes an important point about the organisation of the company contracted to undertake that work on behalf of the Department for Work and Pensions. I shall go on to make points relating to other legitimate concerns about Atos Healthcare that need to be addressed. In many respects, given that the cost of appeals has more than doubled in two years, from £25 million in 2009-10 to £60 million in 2011-12, the performance by Atos Healthcare has, in many ways, been extraordinarily poor.

[Wayne David (Caerphilly) (Lab)]

On appeals, does the fact that nearly 40% of the people who are initially unsuccessful are then successful on appeal not demonstrate a fundamental flaw in the work capability assessment process?

[Tom Greatrex]

The level of appeals and successful appeals indicates that, although no process is 100% accurate all the time, many decisions are wrong and need to be corrected through the tribunals service. No one should forget, however, that that process can take six to nine months because of the backlog of appeals. During that time, people suffer from severe anxiety and concern about their fate, so my hon. Friend makes an important point.

Oral Answers to Questions

Wayne David Excerpts

Monday 5th March 2012 Commons Chamber

[Mr Duncan Smith]

I have been wondering about that. Some right hon. and hon. Members—and some more so than others—have been conspicuous by their absence in this debate, and I sometimes wonder whether their trade union paymasters have something to do with their staying quiet throughout this whole debate.

[Mr Wayne David (Caerphilly) (Lab)]

The Welsh Assembly’s Labour Government have an initiative to help unemployed young people called Jobs Growth Wales. Do the central Government support it?

[Chris Grayling]

We support any sensible measures to tackle youth unemployment, because it is a challenge for all of us. The hon. Gentleman needs to answer this question: why is his hon. Friend the Member for Hayes and Harlington (John McDonnell) chairing a protest movement that is designed to stop young people getting the work experience opportunities that would get them into work and do the right thing for them?

Work Capability Assessments

Wayne David Excerpts

Wednesday 1st February 2012 Westminster Hall

[Tom Greatrex (Rutherglen and Hamilton West) (Lab/Co-op)]

It is a pleasure to serve under your chairmanship for the first time, Mr Williams.

I am grateful to have the opportunity to raise the issue of work capability assessments, and I note that the number of right hon. and hon. Members present indicates a degree of interest that merits us having a debate that is often misrepresented. From the outset, I must make two important points. First, I support the principle behind work capability assessments; some Members are against them in principle, but I am not. I agree that those who seek sickness benefit should be assessed to determine their fitness for work. Of all the many constituents who have contacted me on the matter over almost two years, none has disagreed with the principle behind an assessment—that people who can work ought to be helped into work where jobs are available. There are many benefits, which I have seen for myself with constituents who have been able to find work, although they previously thought that they might not work again. Those benefits are not merely economic but relate to health and well-being, and we should not confuse the debate by suggesting otherwise.

To support the principle, however, does not mean ignoring the current chaos of the work capability assessment in practice. Increasingly, over the past 12 months in particular, we have seen a chaotic process, which takes an inordinate amount of time, causes great anxiety for many, takes up huge amounts of public money, especially in the appeals process, and is doing a disservice both to those who want to get back to work and to those who will not be able to work.

The Government, in particular the Minister of State, Department for Work and Pensions, the right hon. Member for Epsom and Ewell (Chris Grayling), with whom I have discussed the situation in the Chamber and in meetings a number of times, have a habit of deflecting responsibility for how the system operates. Too often, the Minister has a ready excuse for the failings of the work capability assessment. Sometimes, he blames the previous Government, and sometimes he claims that people need to have patience to allow reforms to bed in, but I am not sure that I have ever heard him accept responsibility for the mess that the system is currently in. Part of the reason for that mess is the speed of the roll-out, despite the warnings of the pilot process and the report of the Select Committee on Work and Pensions.

About 11,000 people a week currently undergo the work capability assessment. Between 40% and 70% of those who appeal their assessment win their appeals, depending on whether they are represented. Is it any wonder that the cost of appeals is on track to reach £60 million for 2011-12, up by £20 million on the previous year? Is it any wonder that the number of tribunal service staff has increased by 30% since January 2010? Is it any wonder that tribunal centres, including the one in my area, in Hamilton, now operate on Saturdays to cope with the huge backlog of appeals? The system may have been put in place before the Minister took office, but by signing off on the nationwide roll-out, which has clogged the system, and by not dealing with the defects, the Government now have ownership of the problems and should be dealing with them.

Professor Malcolm Harrington, in his first review of the work capability assessment, made a number of important recommendations to improve the system. The Secretary of State for Work and Pensions welcomed the report and said that he fully endorsed the recommendations. The Minister said:

“We fully endorse Professor Harrington’s recommendations... We believe that the principles of the assessment are right, but that the system which we inherited contained some flaws that risked undermining its effectiveness. We have moved swiftly to put those right.”

Yet in Harrington’s review of the second year, published in November last year, he made it clear that the users of the system, including benefit claimants and the organisations working with them, have seen no difference. The review cited one survey by the Disability Benefits Consortium, which asked 439 welfare rights advisers during the summer of last year whether they had noticed any improvement since the first Harrington review: an incredible 75% reported no change and fewer than 4% saw improvements. That is a damning indictment of the Government’s failure to implement proper change to make the system fairer, not only for those who use it but for the taxpayers who fund it.

One example of the Government’s failure to follow through on its welcome of Harrington’s recommendations relates to the performance of Atos Healthcare. Atos is the multi-billion-pound French IT firm that receives £100 million a year from the Department for Work and Pensions to carry out the work capability assessment. The Atos website, which I am sure the Minister is as familiar with as I am, boasts of global turnover of €8.7 million; Atos employs 78,500 people around the world.

[Mr Wayne David (Caerphilly) (Lab)]

Before my hon. Friend goes into details about why Atos is probably failing as a medical assessment organisation, does he agree that part of the problem begins with the attitude of many of the staff engaged by Atos and their total unprofessionalism?

[Tom Greatrex]

My hon. Friend is entirely right. I have been contacted in the run-up to the debate by a variety of organisations giving me examples, and I have others from my own constituents, of how the process has failed and how it works and does not work. The process does not properly take account of a whole range of issues, from people with fluctuating or mental health conditions down to how people feel and how they are treated when they go into the assessment—for example, the people doing the assessments not making eye contact or asking leading questions to get an answer that is nothing to do with the health conditions.