Oral Answers to Questions

Tom Tugendhat Excerpts

Thursday 23rd February 2017 Commons Chamber

[Mr Hayes]

I think that the right hon. Gentleman will recognise from my immensely measured remarks earlier that I am not prepared to demonise anyone. I am certainly not prepared to put at risk the wellbeing of people who need to travel to work and school, and to access other opportunities—public services and so forth. Of course we need to be balanced in our approach to this.

[Tom Tugendhat (Tonbridge and Malling) (Con)]

6. What his policy is on reducing the number of night flights at London airports.

[The Secretary of State for Transport (Chris Grayling)]

I fully recognise the effect on local communities of aircraft noise during the night, particularly the health effects associated with sleep disturbance. As my hon. Friend will be aware, we are consulting on future night flight restrictions at Heathrow, Gatwick and Stansted, including options that will reduce the amount of noise that airports are allowed to make while ensuring that we maintain the benefits to the economy of night flights on some key routes.

[Tom Tugendhat]

I hugely welcome the work on this that the Secretary of State is doing, but may I urge him to agree that the major European airports that have brought in quiet periods from 2200 hours onwards offer a very suitable example for airports such as Gatwick that are blighting the lives of many people in towns such as Edenbridge and Penshurst?

[Chris Grayling]

I am well aware of the pressures on my hon. Friend’s constituency and neighbouring ones due to night flights and the way in which routes currently operate around Gatwick. As he will know, part of our consultation is about exactly how we use airspace, as well as how we limit the use of night hours for aircraft. I encourage him to take part in that consultation. I do believe, however, that new technology can help us to make a significant difference.

--- Later in debate ---

[Chris Grayling]

The Labour party neglected our roads for 13 years. The hon. Gentleman needs to travel around the country today and see the schemes that they did not do, that we are doing: dualling the A1; building the link road between the M56 and the M6; smart motorways; starting the progress, finally, on the A303 and developing the tunnel there; as well as smaller schemes around the country. Last week I was in Staffordshire, seeing an important improvement to the A50. None of that happened when the Labour party was in power. It is, frankly, bare-faced cheek to hear them saying what they are saying now. I also remind the hon. Gentleman that in the autumn statement we provided an additional £75 million to improve Britain’s most dangerous roads.

[Tom Tugendhat (Tonbridge and Malling) (Con)]

T5. I was hoping to ask some questions about spaceflight, but, sadly, when others are able to focus on the stars, some of us are stuck in the gutter just outside East Croydon waiting for Southern rail to get us in. Can the Secretary of State tell us a little bit about not just how Tim Peake is getting to the space station, which is obviously wonderful, but how some of us can, perhaps, get into London Bridge on time?

[Chris Grayling]

My hon. Friend is identifying the fact that the problems on the Southern rail network are not simply about the trains; they are also about the track and infrastructure. That is why we are now spending £300 million, in addition to the money I announced last September, on things like points replacement, track replacement, and replacing the small things on the infrastructure that go wrong regularly and cause frustrating delays for commuters. We are now moving ahead with that quickly, and it is very important in making sure that my hon. Friend spends less time on a train outside East Croydon and more time in this House asking about space.

Airport Capacity and Airspace Policy

Tom Tugendhat Excerpts

Thursday 2nd February 2017 Commons Chamber

[Chris Grayling]

The truth is that that is a constraint. There is still capacity around London’s airports, and there are some first-rate regional airports near the hon. Gentleman’s constituency. The east midlands and south Yorkshire have access to good airports in Leeds Bradford and East Midlands, both of which have done phenomenally well in recent times and are providing more and more international links. However, we are constrained by the fact that the decision was not taken a long time ago, which is why we need to get on with it now.

[Tom Tugendhat (Tonbridge and Malling) (Con)]

I have written to the Secretary of State on numerous occasions, so he will know well that airspace management over parts of west Kent, particularly of night flights, is becoming a serious problem for many constituents. While you, Mr Speaker, can enjoy your nights undisturbed, my constituents sadly do not have that luxury.

[Chris Grayling]

That is an important point. I have been examining the issue and it is being dealt with in some innovative ways around the country. We will be able to glean from the consultation the public’s views on how we can best manage night flights to minimise the impact on communities. Being able to follow more exact flight paths will make a significant difference and will address some of the issues that I have seen in the many communications that my hon. Friend has received from his constituents that have been passed to me.

Southern Rail

Tom Tugendhat Excerpts

Monday 5th December 2016 Commons Chamber

[Paul Maynard]

I am grateful for the hon. Lady’s urgent question. The best thing she can do on behalf of her constituents is to go and speak to her close friends in the RMT and tell them to call off their disproportionate and unreasonable industrial action. That is the best contribution she can make.

[Tom Tugendhat (Tonbridge and Malling) (Con)]

Thank you for calling me during this urgent question, Mr Speaker, which is important because it is about not only the Brighton main line, but communities in my area. Students trying to get to school from Edenbridge on the Redhill to Tonbridge line and people trying to get to work on the Uckfield line have endured misery. This is about the unions, but the nationalised Network Rail has also failed us again and again. Will the Minister please get on with sorting out that organisation, too?

[Paul Maynard]

My hon. Friend is entirely right to point out the impact on his constituents in Kent. I travelled to Sevenoaks today through London Bridge and saw some delays. The only long-term solution for this overburdened part of the network is for both Network Rail and the train operating companies to align the incentives and work together to fix the underlying problems that plague the network.

Airport Capacity

Tom Tugendhat Excerpts

Tuesday 25th October 2016 Commons Chamber

[Tom Tugendhat (Tonbridge and Malling) (Con)]

I welcome my right hon. Friend’s announcement, but will he assure the people of west Kent, in particular the residents of Edenbridge, Penshurst and Tonbridge, that a decision regarding Gatwick will not come up in the next few years and continue to blight their lives? Will he also say a little more about the six-and-a-half hours’ relief that he is quite rightly offering to people near Heathrow? Could that ban on night flights, from which we suffer all the time, be extended to Gatwick?

[Chris Grayling]

I am very aware of the issues around Gatwick, including the concern about noise, which is very much on my desk. I have talked to the CAA about how best to find the right balance for residents in areas under Gatwick’s take-off and landing routes. Today’s announcement is about the decision to add new runway capacity. The Airports Commission’s view was that we needed one new runway in the south-east by 2030. That is what the Government have sought to implement.

Compensation for Rail Passengers

Tom Tugendhat Excerpts

Tuesday 12th July 2016 Westminster Hall

[Will Quince (Colchester) (Con)]

I beg to move,

That this House has considered compensation for rail passengers.

It is a great pleasure to serve under your chairmanship, Mr Evans. May I thank the Under-Secretary of State for Transport, my hon. Friend the Member for Devizes (Claire Perry), for being here to respond on behalf of the Government? May I also apologise to her for once again raising an issue involving trains?

My constituency, as the Minister knows, is home to many commuters. We are just under an hour away from London Liverpool Street station, and tens of thousands of my constituents travel on the Great Eastern main line every day. I admit that they have many complaints—short formations; staff members being unavailable; broken toilets; and services disrupted by too much rain, wind, sun and every other type of weather. My Twitter feed is often inundated with criticisms of our train operator; most are valid, and some less so.

All of us in this House know that few things are more annoying than a delayed train. All too often, we have swept this issue under the carpet by saying that at least the trains are clean, and with laptops we can still work, even if we are delayed. We prioritise new rolling stock and free wi-fi as part of new franchises, but let us be clear. We cannot just think of these people as passengers stuck in a carriage going nowhere and being a bit annoyed. They are commuters who cannot make it into work due to factors beyond their control, and job insecurity can follow. They are parents unable to get home in time to have dinner with their children or put them to bed, missing out on something so important to their lives.

I would like to take this opportunity to applaud the Government for recognising this issue and not only investing in our railways but committing to reducing the threshold for compensation to 15 minutes from half an hour. The Government are also extending the Consumer Rights Act 2015 to our railways, which will allow for compensation when the service our constituents receive does not meet expectations. I have some thoughts on this matter—particularly on the urgency of implementation, but I will spare the Minister those on this occasion. Much more needs to be done on making it as easy as possible for passengers to receive any compensation they are owed. I hope the Minister will agree that the end point must be commuters automatically receiving compensation when their train is delayed.

Another issue, which is potentially even more frustrating, is that many franchise holders may be profiting from these delays. As I have mentioned, passengers are currently able to claim for compensation from train operators when they suffer delays greater than 30 minutes. What many probably do not realise is that Network Rail pays out compensation to train operators whenever there is disruption on the track. That compensation is known as schedule 8 payments. The guidance on those payments states that their purpose is to

“compensate train operators for the financial impact of poor performance attributable to Network Rail and other train operators”.

That is not unreasonable; I do not think any of us would believe it is. Given that we do not have vertically integrated lines, Network Rail is responsible for track and signalling. Who would want to take on a franchise if they were financially liable for things beyond their control?

The problem is that there can be a big gap between the amount of compensation train operators receive from Network Rail through schedule 8 payments and the amount of compensation then paid out to passengers for delays. For example, Abellio Greater Anglia—the train operator that runs the line in my constituency—last year received £8.56 million in compensation from Network Rail for disruption. How much did it pay out to passengers for delays that year? Just £2.3 million. That is a subsidy of more than £6 million, and it is not a one-off. East Midlands Trains received £11 million from Network Rail but only paid out £516,000 to passengers. Southeastern received £7.09 million but paid out £1.35 million. Southern, which we know has issues at the moment, received £28.54 million from Network Rail and paid only £1.6 million to passengers. That is nearly a £27 million difference.

I know that train operators would say we cannot compare those figures and that they measure different things, but my response is simple. On seeing the massive subsidies for delays that operators are receiving, the average person will ask, “What incentive do our franchise holders have to push Network Rail to tackle these issues? Why would they demand better infrastructure when they are profiting from my disruption as a commuter?” As I mentioned, I welcome the Government cutting the threshold for when passengers can receive compensation. However, I truly believe we need further reform. We need to deal with the subsidy for delays.

[Tom Tugendhat (Tonbridge and Malling) (Con)]

May I praise my hon. Friend for securing this debate on an extremely important issue and for the research he has done into the figures? It is essential that we highlight what is effectively a double subsidy. After all, it is a subsidy to Network Rail from the taxpaying population who are using the trains to get to work that is going back to the train companies they are already buying tickets from. It seems rather extraordinary that people are now paying twice for delayed trains, not just once.

[Will Quince]

My hon. Friend raises a good point. I strongly believe that rail operators should not receive more in schedule 8 payments than their passengers receive in compensation for delays and the cost of handling the disruption, and I have a solution.

One option is to claw back the difference to Network Rail and ring-fence the money for infrastructure improvements in the line, which I am sure the Minister would like. That would tackle the issue by ensuring that the necessary infrastructure was funded and delivered on. However, given that we believe very much in devolution, localism and empowering our constituents, we should ensure that passengers have a say on how the money is used, even if it is not in the form of direct compensation. I suggest that the Government seek to change the terms of our franchise agreements to require that, at the end of every financial year, train operators put any net difference between these amounts into a fund to be controlled by a local railway panel. That panel could be modelled on local highways panels and involve local authorities, businesses and rail passenger groups. It would listen to passengers on how they would like the extra funds to be used to improve their railway, whether it is through extra benches at stations, cleaner trains, stronger wi-fi or more staff.

I accept that that may not be possible without being subject to judicial review while train operators have existing franchise contracts. Instead, we should make those conditions part of all new franchise agreements, coming into effect on each line whenever the franchise comes up for renewal. No one disagrees with Network Rail compensating franchise holders when there are delays due to infrastructure problems, but it is not right that train operating companies are able to receive more money in compensation for delays than they pay out to their passengers. It is a subsidy for failure. We need to stop rail operators profiting from the disruption of passengers’ lives and end the subsidy they are receiving from delays.

Aircraft Noise

Tom Tugendhat Excerpts

Wednesday 20th April 2016 Westminster Hall

[Tom Tugendhat (Tonbridge and Malling) (Con)]

I beg to move,

That this House has considered the effect of aircraft noise on local communities.

It is a pleasure to serve under your chairmanship, Mr Howarth. The revolution in air travel has been one of the great liberations of the British people. Since the birth of Her Majesty 90 years ago tomorrow, the Wright brothers’ miracle has become the norm. Everyone, from families heading for a week in the sun to businesspeople trading across our globe, flies across our skies. That freedom to travel is one that I and many people whom I have the privilege to represent have used many times. It is a blessing to many but, as so often in the Kentish sky, behind the silver lining there is a cloud, because although airlines carry passengers away to other places, they condemn the citizens beneath these aerial motorways to lives of misery and the oppression of noise.

The balance between the needs of settled communities and travelling folk is as old as the Bible. The novelty here is that the two communities are often one and the same. The very people who are disturbed often use aircraft themselves, so the question for this debate is not whether we should ground all aircraft or close all airports, which would be absurd, but how we manage our airspace as a precious resource for the benefit of everyone.

Today, I will not address the questions of second or third runways at Gatwick or Heathrow because, although I can see the merits of increasing our connections with our region and the world, restating Britain’s position at the heart of a series of networks and at the heart of a global community, I am waiting for the decision to come out in the best interests of our economy, so I will not argue for the merits of one or the other. I will also not be praising any particular carrier, airport or agency because, again, this is not the time to engage in what some would call the “politics of condemnation.”

This debate is about getting change, getting understanding and, most importantly, getting to a stage where our nation can invest for the long term in our air infrastructure on the same basis as we would our ground connections, which means openly, after due consideration and taking into account the needs of our whole community. That is why I am particularly pleased to see many of my parliamentary neighbours here this morning. My right hon. Friends the Members for Tunbridge Wells (Greg Clark) and for Mid Sussex (Sir Nicholas Soames), and my hon. Friends the Members for Wealden (Nusrat Ghani) and for Horsham (Jeremy Quin), are all here, and we have been fighting together on many of these campaigns.

I will begin by setting out what I hope to achieve. I thank the Minister, who has been incredibly helpful on the question of aviation noise, but today I would like him to do a few things. First, I would like him to clarify the position of Her Majesty’s Government on the term “significantly affected.” That vague term has caused difficulty for airports and agencies in designing flightpaths that cause the least disturbance. Secondly, I would like the outdated Environmental Protection Act 1990 to be refreshed so that aircraft noise is regulated in the same way as other disturbances, taking into account ambient noise so that the relative difference, as well as the absolute decibel level, is taken into consideration.

[Nick Herbert (Arundel and South Downs) (Con)]

I congratulate my hon. Friend on securing this debate. I offer my support on the issue of ambient noise, because in rural communities where noise levels are low the concentration of flights that often happens as a result of the new digital navigation technology means that the disruption now being caused from Gatwick can be great. Does that not need to be taken into account when considering flightpaths over areas that already have a high level of ambient noise and would therefore be disrupted less by such concentration?

[Tom Tugendhat]

My right hon. Friend makes a good point, to which I will return. Technology is now evolving that allows us to calculate the difference between background or ambient noise and the relative change.

Thirdly, I ask the Minister to demand that the Civil Aviation Authority takes noise disturbance into account and includes communities not just 10 nautical miles but 18 nautical miles from airports so that due consideration is given to local communities that are affected, not just those that neighbour the airport, when planning airspace.

Fourthly and, the Minister will be pleased to hear, lastly, I would like the angle of approach to be reviewed. Modern aircraft are able to approach runways more steeply than the current 3°. London City airport, which I have used many times, has an approach angle of 5.5° to protect the buildings of our great capital. Could the same not apply to protect heritage sites and communities in the glorious county of Kent? This is not about aircraft or runways but about using airspace in everyone’s best interest. In my community, near Gatwick airport, the air corridor was changed in 2013. Since then, complaints have increased ninefold, and it is the failure to manage the airspace properly, not the raw numbers, that has caused the problem, but it is worth considering some of the numbers that do affect us.

More than 1 million people in the United Kingdom are exposed to aircraft noise above healthy levels. In the short term, that leads to loss of sleep and annoyance, and it makes it harder for children to learn, but the long-term effects can be worse still. High blood pressure, heart disease, heart attacks, strokes and dementia have all been associated with exposure to excessive noise. Indeed, the World Health Organisation recommends that such noise levels at school playgrounds should not exceed 55 dB. In my area, and in the area around Gatwick, 15 schools are already exposed to such levels, and nine are overflown more than 20 times a day. As my right hon. Friend the Member for Arundel and South Downs (Nick Herbert) said, the ability to assess noise is one that we must take seriously if we are to move on from the 1990 Act. The National Physical Laboratory suggests that monitors costing only £100 could be fitted to tell regulators the exact pressure being put on residents, which is a game-changing moment for all. For the first time, we can have accurate monitoring not just of the peak noise but of the relative change, because by monitoring the ambient noise we can see that not all are equally affected.

[Sir Nicholas Soames (Mid Sussex) (Con)]

I congratulate my hon. Friend on securing this important debate, and I share his views. When I first became a Member of Parliament representing Crawley 33 years ago, British Caledonian flew the BAC 111, which was one of the noisiest aeroplanes—it was just appalling. One of aviation’s arguments is that the quality of noise is now very different, but the point that he and my right hon. Friend the Member for Arundel and South Downs (Nick Herbert) make about ambient noise is terribly important because, although the technologies are infinitely improved, the noise is still immensely disruptive. It is no good saying that that is just the way it is.

[Tom Tugendhat]

My right hon. Friend is absolutely right. The improvement in the quality of aircraft is noticeable, but that is not enough on its own. The change from a rural idyll to an aerial motorway in a few moments can be particularly stark, and never more so than at night. Perhaps the Minister would like to explain why night flights are banned from some airports but not from others, such as Gatwick.

This debate is not just about enjoying lazy summer afternoons in the garden of England, although that is a treasured blessing, and I intend to do as much of it as I can, parliamentary duties permitting; it is about the health of our nation. That does not tell the whole story. Noise, as measured today, does not take into account the full impact. The Civil Aviation Authority’s aircraft noise contour model—a model with which you are no doubt incredibly familiar, Mr Howarth—measures only average noise for the 10 noisiest seconds. This is perhaps not always recognised, but it is a secret that I am willing to share with the House: aircraft move. That means that the average is significantly below the peak level, which is counted only 2.5 km from the rolling point of the aircraft. Many people in Kent, particularly in my communities and in the communities of my right hon. Friend the Member for Tunbridge Wells, are badly affected and are simply not counted. That is not sensible. When a road is planned or a railway is considered, all those affected have a voice. It seems that communities are only ignored when it comes to overhead infrastructure.

The lack of guidance has allowed the Civil Aviation Authority and National Air Traffic Services to narrow the flightpaths, as they have done in the past few years over Gatwick, and increase the intensity of aircraft movements for those beneath. Some would say that they were using modern technology to demonstrate that they could increase capacity and perhaps even expand their operations; far be it from me to predict such things.

This is an area where we could and indeed should change things. That is why I ask for clarity from the Government on what reducing the numbers who are “significantly affected” means. Does it mean sharing the burden so that many are affected but not significantly, or does it mean placing the burden on the narrowest shoulders so that the fewest people are affected, but those who are affected will be severely impacted and their lives transformed? That guidance should be given to our planners. It would be given if they were planners on the ground, and it should be given to planners in the air.

[Sir Alan Haselhurst (Saffron Walden) (Con)]

I congratulate my hon. Friend on raising this important matter. All of us who have close interest in inland airports know the huge difficulties that exist; we are only in the mitigation game and it is very important that these matters are illuminated. However, is not the tragedy relating to the point he just made about planning that we forwent the opportunity in the mid-1970s to proceed with an estuarial airport, which would have brought great relief? It is where airports are put that creates the problems with which he is grappling.

[Tom Tugendhat]

I thank my right hon. Friend very much for his intervention. As a Member of this House, I have become used to taking responsibility for many things that are not directly my fault, but I hope he will forgive me for not taking responsibility for decisions taken in this House before I was born. I recognise that the need for long-term planning is one of the issues that, sadly, we have often got wrong in this country, and it is one reason why we now find ourselves causing damage to certain communities and asking certain small communities to bear the burden of economic expansion and its benefits for the whole nation. I thank my right hon. Friend very much for making that point.

Given that we are asking regulators to look around our communities, it would be good if the Civil Aviation Authority not only took account of areas that are 10 nautical miles away from airports but, as I have said, those that are 18 nautical miles away. Mr Chairman, you may ask, “Why double, or almost double, that distance?” It is because that is the point at which most airports begin to take control of aircraft, at the limit of the radar manoeuvring area, as it is known. That would mean the CAA and NATS would be regulated not only to make

“the most efficient use of airspace”

by maximising flights and fuel efficiency but to control noise and to recognise the impact on communities on the ground.

No agency is responsible for long-term reduction in noise, and I hope the Government now recognise the need to task the CAA and NATS to take on that role, because although aircraft have become quieter and airports are beginning to behave themselves a little, it seems to me that this is an opportunity for the Government to step in and take the lead.

[Dr Phillip Lee (Bracknell) (Con)]

I would very much like to second that point; in fact, I have made it myself in previous debates in the main Chamber. However, does my hon. Friend agree that at the heart of this problem, particularly in Bracknell, is the fact that there has been a breakdown in trust in the organisations responsible for the management of air traffic, including over my constituency? In my part of the world, the situation has totally changed in recent years and there was no prior warning of it; indeed, it has taken a great deal of time and persistence to get NATS to admit that it has changed things.

My hon. Friend began his speech by talking about the need for change, and we all accept that there will be an increase in flight traffic over the south-east of England. However, is it not important that all the people involved—the Government and indeed the agencies that are responsible—begin telling the truth in advance, so that we can take the public with us?

[Tom Tugendhat]

My hon. Friend makes an excellent point, and indeed the reason I got involved in this fight was because of the sudden change that I saw in the skies over Kent because of what Gatwick had done.

I admit that this is a slight diversion, but the first thing that people did in relation to Gatwick was to deny that they had done anything; they denied that aircraft were changing their flight approaches in any way or that the airspace was being shaped any differently. I would argue that it was that deception that did the most damage. If they had been able to admit early on that there had indeed been a change, that NATS had indeed changed the approach and that Gatwick was indeed trying different things, we could at least have had a conversation. However, when they did it overnight in 2013 and then denied that they had done so, the breakdown in trust was such that even though Gatwick is now leading with the Redeborn and Lake review, which I will come on to, and, I would argue, leading best practice on how an airport should communicate with its neighbours, it will be a good number of years before many of us will have confidence that Gatwick can be a good neighbour. I am saddened to hear that there are other airports in this country that have behaved similarly.

That is why, as many people know, I have welcomed many times the review that was carried out by Bo Redeborn and Graham Lake, because they have introduced a change in policy; indeed, their 23 proposals have been put forward in a policy vacuum. It would be wrong to say that those proposals have all been implemented; they certainly have not been, although we hope that 20 of them will be implemented by the end of the year and that we will begin to see the change that we absolutely need in the skies above south-east England. However, it is only through that dialogue, which Redeborn and Lake both strongly recommend, that we will see that change not only embedded but recognised and appreciated. Sadly, if we keep getting the dishonesty—or at least the dissembling—that we have seen, we will not have the level of trust required to build a better community.

I again urge NATS to take forward the Gatwick review and take the opportunity to use it as an example for the rest of the country, because what Gatwick has done is truly ground-breaking. We are waiting for NATS to implement the review; at the moment, NATS is slightly struggling with it, but I urge it to stop that struggle and get on with it.

Airports are not alone and, as my right hon. Friend the Member for Mid Sussex has mentioned, aircraft have changed. The infamous whine generated by the Airbus A320 demonstrates that airlines also have a responsibility. EasyJet has finally decided that the minor modifications that are required will all be in place very shortly, and Gatwick has decided that no aircraft without those modifications will be able to land after 2017. While it is welcome that both the airline and the airport are making those changes, I am somewhat disappointed that the Government have not applied that to the whole of the United Kingdom. It seems wrong that only we should benefit, and those changes could be made today.

There are further changes that could be made and I have touched on one of them, which is the angle of approach. It is worth noting that Frankfurt airport has now increased the approach angle from 3° to 3.2°. That may sound like a minor change, but anything that keeps aircraft higher for longer makes a huge difference to communities beneath. If we can get to the 5.5° of London City airport, we will start to get somewhere.

None of this, I should emphasise, is anything like the hairy approaches that one used to take to get into Baghdad or Kabul, corkscrewing down through the skies to avoid incoming missiles; the approaches that I am proposing are rather more gentle. Modern aircraft can handle them and the communities beneath would benefit greatly.

I thank Members who have come to the Chamber to support the motion, because communities affected, including those significantly affected in my own area—in Cowden, Hever, Edenbridge, Chiddingstone, Penshurst, Leigh and Tonbridge—deserve clarity. Those communities, and a few others, have been left to shoulder this burden alone.

As I have said, this debate is not about whether another runway should go to Heathrow or Gatwick, or whether we need extra capacity. I make a simple request that Her Majesty’s Government should recognise that when motorways are built, they are debated, and when railways are built, they are considered and assessed, so when motorways in the sky are placed over people’s homes, the planning requirements should be no different.

--- Later in debate ---

[Andy Slaughter]

I am grateful to the hon. Lady. Her technical knowledge exceeds mine, but she is absolutely right. Friends of the Earth, for example, contends that it is misleading to talk about the noise energy emitted by planes being reduced, which is what Heathrow says will happen. According to Heathrow, fewer people will be affected by noise when the third runway is built, when 250,000 additional flights are going over west London and there will be an increase in activity of just under 50%. I do not know anybody who actually believes that apart from the people who spin for Heathrow, but, as Friends of the Earth says, even if there is a decrease in noise energy emitted by planes, that is only loosely linked to human perception of noise, and a 50% reduction in noise energy is only just detectable by the human ear.

Even if there are quieter aircraft and noise is reduced generally, it will still disproportionately affect those who live around Heathrow, because of the massive number of people affected. Any benefit will be gained by people around other airports.

[Tom Tugendhat]

The hon. Gentleman is making interesting points, but does he recognise that the problem affects the whole United Kingdom? We have heard comments from Belfast and will no doubt hear comments from Scotland. We should work together to create a level playing field of understanding, so that the planning for another runway in Perthshire or in Penzance is the same as it would be for Gatwick or Heathrow. At least we would then have some common understanding of the impact on the community beneath, and decisions could be taken in a fair and equitable manner and not just on the basis of who shouts loudest and longest.

[Andy Slaughter]

I agree with that. One still has to bear in mind that if a third runway is built—I declare an interest, because the Airports Commission’s preferred option will run directly over central Hammersmith—whole new communities, and populous communities, will be affected for the first time. As a report published earlier this year shows, 460 schools around Heathrow are exposed to aircraft noise levels that may impair learning and memory. The health consequences include higher risk of strokes, heart disease and cardiovascular problems. Hundreds of thousands of people could be affected by those serious problems.

I particularly want to hear from the Minister about the review of night flights. The existing regulations end in 2017, so when are we going to have a consultation? Will the Minister condemn Heathrow for not even saying, as the Airports Commission recommended, that there should be a ban on night flights and that a fourth runway should be ruled out? Those are the concerns going forward.

Those of us who have battled Heathrow expansion for 30 years—the current expansion is always the last one—will never believe any promises the airport makes. We want to see the decision made in such a way that the Government are accountable to Members from all parties. Above all, whatever the effects of airport expansion, we want to see them mitigated, not only by improved technology but by reducing the number of people affected.

--- Later in debate ---

[Tom Tugendhat]

I thank the Minister for his words. I am grateful for the support that I have received from throughout the House today, and particularly for the many comments from Scottish National party and Labour Members. They have shown that this issue covers every party in every part of our great kingdom.

If I am honest, I am little disappointed that we have not yet had a better answer on what the words “significantly affected” mean, and that we have not had what I hoped we would have—a promise that the Civil Aviation Authority and NATS will take into account the communities on the ground when they are looking at the future airspace strategy. I think that is absolutely essential for all communities across our country.

In the closing few moments, I would like to pay a small tribute to Gatwick Obviously Not, a campaign group in my constituency that has worked tirelessly and fought very hard not only for communities in our area, but—as I hope this debate has recognised—for communities across our country that are suffering. Aviation noise recognises no boundaries of constituency, or indeed of town, borough or county.

Sadly, this issue will come back again and again, because although some have felt the need to argue against one project or another—it will come as no surprise that I would always argue against Gatwick’s expansion—this is not about Gatwick or Heathrow. It is about the rights of citizens in our great country to be treated fairly and with justice when some of the planning decisions that are most important to them are taken. Were a motorway to be bulldozed through their back garden or a railway to be bulldozed under their land, they would have a right to be consulted. When the same is done in the air—when a motorway is put over their homes, their lives are disrupted, their sleep is interrupted and their children fail to get to school on time because they are tired—they get no say. That is surely wrong. I welcome the Minister beginning to answer that, and I know that this is a fight we will take forward.

Question put and agreed to.

Resolved,

That this House has considered the effect of aircraft noise on local communities.

Govia Thameslink and Network Rail

Tom Tugendhat Excerpts

Wednesday 16th March 2016 Westminster Hall

[Jeremy Quin]

I am grateful to my right hon. Friend for his intervention. He raises an interesting point. I am not in the habit of blaming staff for the failings of management, but we need to know where the problems lie. I have quoted statistics about how many drivers are coming in and how many are going through training. I appreciate that the class 700 requires drivers to be taken out for more training and so on, but ultimately our constituents do not mind how many drivers there are. They mind about being able to get home. If the contracts mean that they cannot have a reliable service throughout the Christmas period and at other peak travelling times, that is a problem for our constituents.

It is not for the Chamber or the Minister to micromanage what the companies should be doing, but we need answers that work. The thrust of my point is that we hear so much about improvements and I believe that they are being made, but we do not see the evidence on the ground and the service continues to be far too poor.

My constituents have a sense of wonderment in a couple of directions. They wonder what can have possessed the train companies to think that now is a good time to close ticket offices outside peak times. The ticket machines at Horsham station are slow, difficult to navigate and do not contain the range of tickets that can be purchased over the counter. In the words of one constituent:

“As a Southern customer I receive a large number of delay repay vouchers. These cannot be used in the machines.”

Take that as you will. Another writes:

“why are Southern’s machine’s so difficult. I struggle with the complex menu navigation”.

That constituent professionally trains people in how to navigate complex software.

Too often, passengers realise that they have accidentally paid more than necessary for fares on the machines, but I suspect that more often they pay too much but are not aware of it.

[Tom Tugendhat (Tonbridge and Malling) (Con)]

My hon. Friend is making a powerful point about tickets, and perhaps he will forgive me if I am pre-empting him. A major problem on Southern’s Uckfield line is that there has never been a ticket office open anyway. We can rely only on the machines. Would it not be much more sensible, rather than having complex ticketing that no one can get the right ticket from, to have electronic ticketing so that people get the right ticket according to the journey they have made and, more importantly, are refunded when companies run their trains so late, so that they do not need to have a voucher or to put paper into the machine?

[Jeremy Quin]

It is always a pleasure to be pre-empted by my hon. Friend the Member for Tonbridge and Malling (Tom Tugendhat). He raises a valuable point that I hope the Minister will respond to, particularly in the context of delay repay. There must be a simpler way in this modern age for people to get their money back for journeys for which they bought a service but did not receive it. I am sure my hon. Friend is well ahead of me with the technical means for dealing with such things. There must be better ways of delivering that service.

I speak for a number of hon. Members here when asking those responsible for ticket offices to think again long and hard before proceeding with these closures, which I believe should not take place. In particular, I ask them, in the current environment of huge uncertainty faced by passengers and a poor service, how on earth reducing customer interface can possibly be in the interests of either passengers or the companies.

I will mention another sense of wonderment shared by my constituents. They look at the performance of our operators and Network Rail. They experience at first hand the chaos of what is the first step in a number of improvements that need to be made to the lines. They all too often stand cheek by jowl with other passengers on trains going through the deepest cutting anywhere in western Europe on their way to London. And they ask themselves in what parallel universe anyone could believe that the public infrastructure laid out in the 19th century to serve rural towns and commuters could possibly support Gatwick airport were it to double in size with a new runway to take the same number of passengers as Heathrow and were a far greater number of workers forced to commute from far afield to service the new facility. In fairness, I do not expect the Minister to respond to that point today, but I raise it to share with the Government the frustrations felt by my constituents. If anyone imagines that the existing infrastructure could cope with a minimum of an extra 90,000 passenger journeys a day, that shows a complete failure to understand the sheer inadequacy of the current service.

Southeastern Train Services

Tom Tugendhat Excerpts

Wednesday 2nd March 2016 Westminster Hall

[Tom Tugendhat (Tonbridge and Malling) (Con)]

It is a pleasure to be here under your chairmanship, Mr Evans. I pay tribute to the hon. Member for Eltham (Clive Efford) for calling this important debate. I stand here as the representative of two communities—the one that relies on and is tortured by the Tonbridge line, and the one that is tortured by the Maidstone East line. On their behalf I voice my displeasure at Southeastern’s woeful performance, not just in the past three months, which—let us face it—have been particularly awful, but in the 10 months for which I have represented my constituents, and indeed many years before that.

I have had the great privilege of meeting some people from Southeastern, and only this week I heard that they believed they were still meeting their franchise targets. I do not know quite to the smallest detail how the franchise targets are met, but if their belief is correct it tells me something simple—that the franchise targets are wrong. It cannot be right that one in five trains is coming in late, leaving workers late for meetings, leaving families without a father or mother at home for dinner, and forcing people to change plans—and that that is still somehow acceptable in relation to meeting targets.

[Rehman Chishti (Gillingham and Rainham) (Con)]

I share my hon. Friend’s concern about Southeastern’s performance. I have travelled by train for the past 15 years, but now, as a Member of Parliament, I do so every day; and it is the regular day in, day out delay, even if it is a few minutes, that means a lot to my constituents. If Southeastern cannot perform it should do as c2c does. After two minutes, if there is a delay, there should be automatic compensation for constituents.

[Tom Tugendhat]

I agree entirely and thank my hon. Friend for his comments. I have spoken to the Rail Minister about it, and am delighted that she is in her place, because I know she is addressing those very points. I know I am not speaking against her but in support of her as she fights for all our constituents.

[Gareth Johnson]

On that point about compensation, does my hon. Friend agree that the “delay repay” scheme should kick in far earlier than the 30 minutes that the hon. Member for Eltham (Clive Efford) alluded to? Perhaps compensation for passengers who are delayed should commence after 15 minutes.

[Tom Tugendhat]

My hon. Friend is right; we need to get responsiveness into the system, and the way to do so, I am afraid, is through the pocketbook, as we all know.

I was canvassing in Old Bexley and Sidcup this weekend for the Conservative party’s wonderful mayoral candidate, my hon. Friend the Member for Richmond Park (Zac Goldsmith). I know that he will be working hard on this issue and ensuring that the trains respond significantly better to his constituents, although perhaps not mine. In his seat as well, the pressure on the trains is great, so I hope he will forgive me as I take his name in vain and press for a better service in Old Bexley and Sidcup.

I have been calling for more rail carriages on the Maidstone East line in my own area. The carriages introduce at least an element—I know that is not all of it—of resilience and flexibility into the system. That is why I raised only this week with Southeastern the question of what more it can do. It said, “Well, we could have a few more drivers on stand-by.” I asked why it was not doing that, and it said, “It’s not about the money.” I ask Southeastern again here today: why is it not doing that? If this is not about money, and if more carriages and more drivers allow for a bit of resilience and flexibility, surely that is the right thing to do for people across our county.

This is a county-wide problem. Tonbridge is the heart of the Kent rail network and, as Members will know, is the most important rail exchange in the county. Indeed, it has running through it one of the longest pieces of straight track in the United Kingdom. It was built in days when the Victorians did not value the land around the beautiful weald of Kent or the extraordinary richness of our communities. However, that is not true today. Our communities are the most blessed and the most beautiful in our country, and those train lines now provide the opportunity for some of the finest people in our entire kingdom to get to work and to generate the income that pays for the schools, hospitals and, indeed, armed forces across our country. It is therefore essential that we look at these rail networks not as a luxury—they are not that—or as some way of getting people home or to work on time, with 15 minutes here or there being just a problem, but as a fundamental part of the British economy.

It is essential we get this right, and the only way to do that is by holding the people who run the rails and the trains to account. This is not a question of public ownership or private ownership. It is not an ideological question for us to discuss; I think one Member of the House of Lords recently described the Opposition as “croissant eating”. No—this is a very important question about how we deliver results for our people. I am adamant that we forget the ideology and focus on what matters: delivery, delivery, delivery.

Southeastern Rail Services

Tom Tugendhat Excerpts

Thursday 28th January 2016 Commons Chamber

[Robert Neill]

I am sure we would all echo that. My hon. Friend is quite right. According to my information, well over 20 rush-hour trains from Kent to London were cancelled because of overrunning engineering works. Sometimes, the delays were over two hours, which affects my constituents at Bromley South station, many of whom use those trains into London. So there is a real problem here.

I have quoted from the official statistics, but people sometimes think them dry and remote, so I want to read out some of the experiences put to me directly, either on Twitter or by email, which I think capture the problem. These are people talking about their problems on Southeastern trains. In my constituency, people pay £1,600 to £1,700 a year for a season ticket. One reads:

“People’s lives are literally being made a misery by Southeastern trains”.

Another reads:

“The service I have personally experienced this month has been shocking, almost daily delays”.

A third reads:

“I got to the train on time, but the train itself seldom runs on time because of track problems, congestion, lack of stock, no drivers—not on”.

I cannot disagree with that. I use the service myself on an almost daily basis to come to Westminster, and I now factor delays into my journey. It is absolutely ludicrous.

A fourth quote reads:

“Weekend engineering works mean no trains and earliest bus doesn’t get me to work on time so no overtime for 5 weeks”.

This is somebody on low pay whose job is being made a misery by this poor performance. “Not value for money” says another—well, you can say that again! Another reads:

“There is not enough time to write all that is wrong”.

Even this Adjournment debate is not long enough to expand on all that is wrong.

I have two final quotes. The first reads:

“The delays happen on a daily basis. My train is delayed again…use the Hayes line for a week, you’ll see.”

That is in the constituency of my hon. Friend the Member for Beckenham (Bob Stewart), and is wholly within Greater London. One final quote, for those further into Kent:

“7.40 Dunton Green to London delayed this morning to let 2 fast trains through. Are Metro customers 2nd class citizens?”

That is the feeling actually. There is an inherent conflict or tension in the Southeastern trains franchise, as currently constructed, between the high-volume and frequent demands of the inner-suburban services, such as in my area, and the demands of those coming from further into Kent.

[Tom Tugendhat (Tonbridge and Malling) (Con)]

I assure my hon. Friend that the frustration of the inner-London customers is shared entirely by those a little further out. I have the great privilege of representing people who use the Tonbridge line, the Maidstone East line and the Medway Valley line. All three have had a woeful service for as long as I can remember. A survey I put out recently found that nearly 90% thought the service had gone downhill since Christmas, which is really saying something, because it was hardly uphill before then. I urge the Minister to do exactly what she has been talking about, which is to hold these people to account, get the money back off them when they fail and make sure that privatisation works by making the companies pay.

[Robert Neill]

My hon. Friend is absolutely right, although it is worth stressing that the failures are not just with the privatised train operating company, but with the publicly owned Network Rail. I draw a contrast between this line, which I now use, and the line I used before I moved to south-east London, the c2c line, which is also privatised but which has hugely improved its performance and satisfaction levels since it was privatised. So this is not an ideological issue; it is about sheer competence, and that involves enforcing the terms of the contract.

--- Later in debate ---

[Claire Perry]

I shall be happy to have that conversation. The hon. Lady probably finds it as frustrating as I do that selective door opening works perfectly well in some parts of the country and not in others. There may well be very good operational reasons for the need for a software change. I will certainly look into the matter.

[Tom Tugendhat]

The Minister said that Transport for London might take over some metro services. I understand that, but my constituents are rightly concerned about the fact that we do not have a vote on the mayoralty of London, and therefore have no democratic control over Transport for London. They fear that Transport for London would ignore our area in favour of those who would—how can I put it?—benefit more electorally from the change in service.

[Claire Perry]

If my hon. Friend will bear with me and can spare the time, I will say a couple of words about the genuine consultation that we are running. The change could indeed solve some problems, but I know that constituents outside the London boundary have real concerns.

The intention is to complete the review very quickly and secure a final decision on the business case in the next couple of months, so that, if it makes sense, the extra capacity can be put on the metro services by the end of the year, with an additional slug of capacity to come in 2018. Southeastern has already added 95,000 seats to the network, although it is a bit like the M25: as soon as the seats are provided, people travel, because they feel that they can now get on to the trains. In some instances, we are running to stand still.

Southeastern has also refreshed and improved its trains. I sometimes get on to a train and think, “This looks nice”, and then remember that it is a 40-year-old train that has been repainted. What we want are trains that look good, provide capacity, and have state-of-the-art toilets, and some of that has been achieved on this line.

Let me now deal with the issue of performance. Basically, people can tolerate a great deal if their trains run on time, but I know that my hon. Friend shares my disappointment at the fact that this franchise holder has not met its public performance measure targets at any time over the last year—well, it may have done so on a daily basis, but not on a monthly basis. I can tell my hon. Friend that 60% of that failure is infrastructure-related, about 25% is the fault of Southeastern and involves issues related and unrelated to trains, and the rest is “train operator on train operator” stuff. I do not think customers care about that. My hon. Friend is right to say that we can demand improvements through the franchising programme, we can hold operators to account, we can demand plans and we can issue financial penalties, but what we actually want to do is run a reliable railway. I also make the following commitment to my hon. Friend and the House. Although the quadrant taskforce has been running and there has been an unprecedented level of co-operation between the operator and Network Rail, the industry needs to do more. I will be having that conversation with it in the next few days.

It is crucial, not least for the delivery of the Thameslink service which is so important in increasing the number of journeys through the core of London, that the outer bits of the track work effectively. Not only are the current levels of delays unacceptable, and in some cases inexcusable, but we have to get this working right to get the benefit out of the £6.5 billion the Government are investing in Thameslink. We have to keep demanding that Southeastern and Network Rail work together to keep the disruption to a minimum.

There have been some changes, although that is not always obvious. There have, for example, been small changes such as putting relief drivers at Cannon Street, so if there is a delay drivers are quickly on hand and do not have to move around; continuing to review the timetable to make sure there is resilience should there be a delay; and making sure trains leave the stations and the depot exactly on time—not 10 or 20 seconds late—because in a busy stopping service all that builds up.

I am very sorry to say one of the great causes of delay is trespass and suicide on the line. Someone takes their life every 30 hours on the national rail network. That causes an immense amount of delay and is, of course, often a dreadfully distressing experience for the staff and train drivers, as well as there being the tragedy of the loss. I know that Southeastern and the whole industry are working closely with the Samaritans to try and reduce that.

On compensation, in an ideal world we would not be paying it at all because the trains would be running perfectly on time. I am keen, however, to reform the delay repay scheme. It is already among the most generous in Europe; train users in other countries do not get a lot of money back. However, although in delay repay we have one of the most generous compensation schemes, we want to go further. As the Chancellor said in his autumn statement, we want to take the time at which the clock starts ticking from 30 minutes to 15 minutes, which will start to address some of my hon. Friend’s constituency problems. I expect to make announcements on that shortly. We are gearing up to reform that and I will have further details on it.

I also want to point out to the House the London Bridge improvements. There is light at the end of the tunnel. Part of that station will be open in August of this year, although there will be continued disruption to some Southeastern services. I urge the operators and all Members to make sure everyone is fully aware of those changes. By 2018, when this station opens, it will be a brand-new, state-of-the-art station with much more capacity, able to run many more services through the core of London.

Airports Commission: Final Report

Tom Tugendhat Excerpts

Thursday 26th November 2015 Commons Chamber

[Tom Tugendhat (Tonbridge and Malling) (Con)]

Thank you, Mr Deputy Speaker, for allowing me to respond to the launch by my hon. Friend the Member for Bromley and Chislehurst (Robert Neill) of an airport expansion project into Kent and East Sussex. It will not surprise him to hear that that is not the answer I would favour, and neither would it be favoured by many of my friends, colleagues and neighbours in west Kent and Sussex. That is not the answer for the simple reason that it is the wrong answer for people in the London area and the south- east; it is wrong for the country and for our economy. It will not answer the question of economic development or of replacing Schiphol or Charles de Gaulle airports, and it will not answer the challenge that was put so eloquently by my hon. Friend the Member for St Austell and Newquay (Steve Double), who spoke about the need for hub airports. It is wrong, wrong, wrong, and just because someone does not like Heathrow does not mean that the answer is Gatwick.

Three years and £20 million has been spent on this report, and it should not be reversed by a few words in this House. It has taken many years of effort, and it is now the right time for us to settle down and get on with things. When we consider the economic development of the United Kingdom and the challenges that globalisation presents us with, there are those who say, “Why can’t we use Skype or videoconferencing?” The simple answer is that we are humans. We interact, meet and talk, and that is how we do business and communicate.

It is essential that we travel, and part of that demands that we can get to places where we need to be. Although I like the idea of Birmingham, and I would love to see more investment in Manchester, Glasgow and Edinburgh, in reality, sadly we are all lured to this den of Mammon, this city of London, because it is here where so much of our business is done. I wish it were not so, because in my community of Tonbridge, Edenbridge and West Malling, there is so much opportunity for people to enjoy a proper life that is not ruined by the traffic and the smog that we in London all know.

[Stephen Hammond]

My hon. Friend makes a powerful case for his constituents and for the UK. The other den of Mammon in the world is New York, but that does not have a hub airport. No hub airport anywhere in the world is restricted to three runways, and therefore there is an internal contradiction in the report. New York has three airports—we could also run the New York solution in London.

[Tom Tugendhat]

My hon. Friend makes an excellent point, but even he will recognise that if we were looking at the United States—I wish people a very happy thanksgiving—we would consider the 50 states and ask, “Where is that den of Mammon?” I think we would all say, “It’s Chicago.” I am afraid that Chicago O’Hare has the appeal that productivity comes from a hub airport.

There is enormous pressure on time, so I will say only that having had Gatwick as a neighbour for a number of years, I have seen what a bad neighbour it is. It has changed flight routes, narrowed flight paths over communities in my area, disrupted lives and ruined sleep—including that of my most immediate constituent: my wife—and it has made the lives of many people in the villages of Penshurst, Chiddingstone and Hever an absolute misery. I urge hon. Members to think hard before rejecting the amount of work that has gone into this report, and before rejecting this opportunity for economic growth for the United Kingdom, so that we can take back our rightful place as the absolute centre of the international community.