Non-commissioned Exempt Accommodation

Stuart Andrew Excerpts

Wednesday 23rd February 2022 Commons Chamber

[The Minister for Housing (Stuart Andrew)]

It is a pleasure to take part in this important debate in my new role. I sincerely and genuinely thank all hon. Members on both sides of the House for their frankly powerful contributions.

I know the Under-Secretary of State for Levelling Up, Housing and Communities, my hon. Friend the Member for Walsall North (Eddie Hughes), takes this issue very seriously, as hon. Members on both sides of the House have fairly commented. I have seen how passionate he is about this in just the few days that I have been in the Department, and I will do everything I can to support him in his work to tackle this issue.

It is abundantly clear that the problems affecting the supported accommodation sector are having a very real and serious impact on hundreds, if not thousands, of vulnerable individuals in many parts of the country. That, in turn, has knock-on implications for the housing benefit bill, but there is a human cost, too.

Several hon. Members rightly raised the criminality and antisocial behaviour in their constituencies that stems from people not receiving adequate support and the accommodation that they not only need but deserve. The Government and I are unequivocal in stating that everyone in our society deserves to live somewhere decent, safe and secure, which is why my hon. Friend said in his opening remarks that we have been working relentlessly to crack down on rogue accommodation providers who are exploiting exemptions that were designed to benefit the most vulnerable. Importantly, we have also been working hard to support the high-quality supported housing providers who deliver life-changing services to those who need them most.

Many of this afternoon’s contributions struck a chord with me, and it was particularly important to hear from my hon. Friend the Member for Hertford and Stortford (Julie Marson), who rightly said that this is not just an issue for cities because, as other hon. Members said, it will start spreading out to the rest of the country. She was also right to praise the good providers, as it is important that we recognise there are excellent providers out there and that we give them that support.

My hon. Friend the Member for Bury North (James Daly) talked about the Government’s £12 billion affordable homes programme, and it is right that we build beautiful homes for people, including council homes. The hon. Member for Birmingham, Ladywood (Shabana Mahmood) has been passionate about this subject, and we could just feel from her speech that she has done a tremendous amount of work on it. I know that she will be rightly keeping us at pace on the issues. The hon. Member for Birmingham, Yardley (Jess Phillips) spoke movingly, from a very personal perspective, about the experiences of her own family; those contributions are incredibly valuable for us to hear, as we realise that this is about real people.

First, I would like to take the opportunity to clarify some of the issues raised about the exempt accommodation sector as a whole, because there is a problem with some but by no means all exempt accommodation. The term “supported exempt” is used to define accommodation for housing benefit purposes and covers a wide range of accommodation provided by different providers. So although the term “exempt accommodation” is increasingly synonymous with housing that is of poor quality and poor value for money, we need to be clear that this issue does not apply to all supported exempt providers. More specifically, they should not be tarred with the same brush as the rogue landlords that I, along with many other hon. Members, want out of this system.

Several hon. Members have highlighted examples from their constituencies of accommodation providers gaming the system, claiming for services that they never provide and then walking away with exorbitant amounts of money. Although we know that only a minority of supported housing landlords are behaving in that way, there is clearly evidence that some accommodation providers are exploiting housing benefit rules for their own financial gain. Obviously, that amounts to an egregious abuse of the supported exempt accommodation system, and we have been taking concerted action to stop it. As we heard, the Government have invested more than £5 million in support, which has gone to places such as Birmingham, Blackburn with Darwen, Blackpool, Bristol and Hull, areas that we know have experienced acute difficulties with the local exempt accommodation sector. This funding has been used to crack down on rogue providers, while trialling new and innovative approaches to improve quality and value for money across the board.

[Mr Clive Betts (Sheffield South East) (Lab)]

I apologise for not having been here for the whole debate, as I have been speaking at a conference on private renting this afternoon. The Minister has just said that we know that only a minority of providers are operating in this unacceptable way. Given that the system is unregulated and the Government do not collect the information, how does he know that it is only a small minority doing this?

[Stuart Andrew]

I suppose the point I am trying to make is that an awful lot of people out there are doing an enormous amount of work, and although it is important that we highlight where the rogue landlords are, we must not tar everybody with the same brush. There is a danger that schemes could be tarred with being known as inappropriate when we know that some of them, as the hon. Member for Birmingham, Yardley said, have turned people’s lives around. I want to see more of that, I really do. I want to see people who are coming out of prison being able to get back into the workplace. I want to see people who have been victims of domestic abuse living in safe accommodation and feeling confident in their lives again. So it is important that we tackle the issue but we do not tar everybody with the same brush.

The other thing I wanted to say was that we are awaiting the final report from the independent evaluators, who are working very hard. I say to the hon. Member for Greenwich and Woolwich (Matthew Pennycook) that they are working with urgency and at pace so that we can get that fully reviewed as quickly as possible.

[Jess Phillips]

I just wanted to speak to the point about lots of providers being very good. Those good providers have written to all Members of Parliament about this debate to say that they want to see the exact regulation that the Labour party has called for today. They are on the side of wanting this regulated, and that is because they are good providers.

[Stuart Andrew]

I take the point on board entirely.

Several Members have spoken about instances of antisocial behaviour and crime in their constituency that have been directly associated with this sort of accommodation. No one wants to see the proliferation of substandard housing and substandard services bringing down neighbourhoods and, in some cases, even acting as a magnet for antisocial behaviour and criminal behaviour. That is why we are working hand in hand with local authorities to help tackle this issue head on, while championing what we know works and, more importantly, what works well. For example, Hull City Council, one of the five local authorities I mentioned, decided to address the issue by tasking a dedicated antisocial behaviour liaison officer with improving community cohesion by working with landlords and tenants alike.

Other Members mentioned concerns about links to organised crime. It is extremely concerning that criminals may be exploiting vulnerable people and the benefits system. Any such instances much be reported quickly by the appropriate authorities and dealt with swiftly.

[Sir George Howarth]

Does the Minister accept that this is not just about supported accommodation? Some rogue landlords use the system to recycle the proceeds of crime, and they need cracking down on too.

[Stuart Andrew]

Absolutely. My hon. Friend the Under-Secretary is doing work on the private rented sector, so there is more work to come on that issue.

On rogue domestic abuse provision, I was shocked and appalled to hear the examples of poorly managed, poorly run and poor-quality refuge shelters for women fleeing domestic abuse. It is clear that such places have been anything but shelters from harm. Women fleeing violence have been deliberately misled to believe they will be offered real support and a safe roof over their head. It is not just morally wrong; it is often also illegal. I assure Members that my officials are engaging with councils on all such instances. Through the landmark Domestic Abuse Act 2021, we have given councils new powers and money—£125 million of Government money in 2021-22. That funding is provided specifically to boost the vital support that victims and their children need.

[Jess Phillips]

I just want to point out that some of that money, which we all fought for and wanted to see—we should bear in mind that it is £125 million for the entire country, when we are currently giving the majority of bad landlords £100 million just for Birmingham, to put that into perspective—will absolutely go into the pockets of exactly the providers we are talking about.

[Stuart Andrew]

That is exactly why we will tackle this issue. I would love to stand at this Dispatch Box and say, “We’re going to get it done tomorrow”—

[Jess Phillips]

Go for it!

[Stuart Andrew]

But the reality is—

[Jess Phillips]

I’d do it—I’d just make it up!

--- Later in debate ---

[Stuart Andrew]

Well, I am afraid just making it up can sometimes have unintended consequences. Members said that the good providers are ready to go on this; if we do not look at the detail and do it properly, we could introduce real obstacles for some of those good providers. I do not want to do that; I want to get this right, as I know my hon. Friend the Under-Secretary does.

Let me move on to future action. As I have mentioned, we have already invested more than £5 million to support areas that are grappling with poor supported exempt accommodation. The pilots have been independently evaluated, and while we wait for the report the Government continue to work closely with local authorities on the provision of best practice and guidance. I assure Members that we are considering all options available to us, including further regulation. However, as I said, we need to be absolutely sure that any further changes to the rules do not put off responsible providers so much as to throw out the good with the bad. I believe that Members—

[Lilian Greenwood (Nottingham South) (Lab)]

claimed to move the closure (Standing Order No. 36).

Question put forthwith, That the Question be now put.

Question agreed to.

Main Question accordingly put.