Non-commissioned Exempt Accommodation

Jess Phillips Excerpts

Wednesday 23rd February 2022 Commons Chamber

[Jess Phillips (Birmingham, Yardley) (Lab)]

I will declare an interest—I believe that the Under-Secretary of State for Levelling Up, Housing and Communities, the hon. Member for Walsall North (Eddie Hughes) has already declared a similar interest. I used to be a provider of exempt accommodation, much like him. My brother also lived in exempt accommodation in Birmingham—this seems a very Birmingham issue—as well as in some Conservative constituencies, including, I think, Weston-super-Mare and Blackpool. We traffic vulnerable people around this country to places where there is somewhere available for them to go, far away from their families and people they may need.

My brother’s experience is of being a recovering drug addict and alcoholic. He was actually the first person who alerted me to the problems in exempt accommodation. He saw things such as women being pimped out from the accommodation that he stayed in, women who were substance-misuse dependent, and the use of some of the people living in the accommodation to run drugs around. That is now, I realise, not just what happened in my brother’s account, because I see it every single day in the constituency that I represent.

It was unacceptable for my brother to be shifted around the country, but we do that all the time. A bloke recently got in touch with me and asked whether I would give my backing as a Birmingham MP with an expertise in providing supported accommodation to what was basically a Tinder-style app, so that vulnerable people from around the country could be matched up with a local authority of their choosing. I expressed to him that that would be trafficking and that I would rather die than help him do that.

The reality is that I know what it is to provide supported accommodation, because I have done it, and I know that the Minister knows it, too. I have worked in refuges that were entirely funded by advanced housing benefit, and I am not just talking about commissioned services. Obviously, I worked for a provider that had lots of commissioned services. I saw the level of detail that a provider has to go through to get a commissioned service. If it wants to be the locally commissioned domestic abuse service or the locally commissioned substance misuse service, it will probably have to go through an eight-month process. I literally had to get down to the minutiae of the detail of exactly which sort of thumb-turn screw I would have to use to make sure that it was completely acceptable. I had to have safety planning put in place with the police in case people’s perpetrators turned up. I had to sit on the children’s safeguarding board. I had to take part in lots of statutory requirements, such as domestic homicide reviews. We had to sit on the multi-agency risk assessment conference for both children and adults. That is the level of detail that is gone into to become a commissioned service, but guess what: you can call yourself a refuge and just apply for advanced housing benefit and you will get exactly the same funding as really decent providers.

I stand here as a representative of decent providers and with the backing of Women’s Aid, which has sent briefings around to all of us today, to say: “Do not think for one second that regulating this is going to push decent providers out.” I would gladly have taken a fit and proper person test. I would gladly have been investigated every single year and had somebody come and look round one of my refuges—without question.

As well as having run commissioned services, I was also a commissioner on Birmingham City Council for a spell. I think our budget for commissioning domestic abuse accommodation services was about £4 million. The amount currently being spent in Birmingham on exempt accommodation is £100 million! That would be manna from heaven to decent organisations. I tell you what: the Government just need to give me half that—not even half; a quarter—and I will commission brilliant providers who will not bed-block people because they are a nice little earner, and who will not be washing their dirty money and failing to look after people in their accommodation.

If Birmingham and Solihull Women’s Aid, St Basils in Birmingham, local refugee provision services or the brilliant substance misuse service in my constituency, which was actually the one that saved my brother’s life, had even a quarter of the money that we are currently giving to dodgy landlords, they could provide a service for everyone.

I went on a ride-along with the police. The day we give to policing is my favourite day of the year—honestly, I am going to be a copper when I give this up. Maybe I will be the Met commissioner. Every single call-out that I went on with West Midlands police that day was to exempt accommodation. Because I am much more expert in it than the police, it got to the point where they just sat in the car and I went in, because I am a properly trained support worker who knows how to work with people who are very vulnerable and calm down the situation. When I said, “Where’s your support worker?”, they said, “I don’t know, I haven’t seen him for a while.” One of the people had paranoid schizophrenia. The lad who eventually turned up was about 19 years old, bless him. A fracas had broken out between the residents, so I said, “Can I please see what medication he is on?” He went to a cupboard in the kitchen and opened it up in front of me. He was like, “I don’t know which one’s his—I can’t find the medication—I’m not sure.” That is cracking medicines management! It would never have happened in a refuge that I ran.

Think of the cost to West Midlands police, who are currently providing the state service of security. I never needed to call out the police to any refuge that I ran, because I had proper support plans in place, and I am sure the Minister would say the same about those that he ran. We are probably talking about another 20 million quid—and every time the police are called out to this crappy accommodation, they cannot go out to domestic abuse calls or have specialist training on sexual violence. It is such a cost.

As for the level of scrutiny in order to get that money, disabled constituents in Birmingham, Yardley face a more rigorous test to get funding from the Department for Work and Pensions than any of the landlords operating in my constituency. The landlords never even sit in front of anybody, yet my constituents have to prove whether they can undo their buttons or walk as far as the centre. Vulnerable people in my constituency are literally put through more rigour by the Department for Work and Pensions than people who are taking tens of millions of pounds off the taxpayer. As a taxpayer, I do not want to pay for it any more. I am not going to sit by and see my hard-earned taxes funding things that are harming my constituents. The Government quite simply have to step in.

That is before I even start on the dreadful cases of violence against women and girls that are going on in these environments. About nine months ago, I wrote to the Secretary of State for “levelling up” about a case in my constituency, which I will keep on raising, of a 19-year-old rape victim living with people who are perpetrators of violence against women. She locks herself in her room every night. She is frightened to live there, and that is where she has been placed.

I know that the Minister has daughters. He would not for one second allow his daughter to live as my constituent is living—I know he would not, ever. I would never let one of my children live in these places, ever, so I have to fight for everybody’s children not to have to live in them. What is happening is totally unacceptable.

I have been told that we do not have the parliamentary time to act. The Secretary of State has not even written back to me about the case. I was told, “We do not have the parliamentary time”, weeks before we went into the conference recess to drink warm wine in crappy meeting rooms. My reaction was “Bring us back! This matters!” I like the Labour party conference—I was pinged, although I can’t say I was that upset—but I would rather be here, sorting out the lives of my constituents. We can act now. There is time; there is plenty of time. The Labour party will work with the Government to facilitate that time, to make sure that this can happen. It should happen now, because we are funding dreadful behaviour.

I will end with a story about the former Sheldon police station, in my constituency. There was a proposal to convert it into exempt accommodation. I was sent a request for support, which said, “We are going to house domestic violence victims alongside people with substance misuse and people who are coming out of prison”—to which I obviously replied, “No, you’re not.” The local people all said, “No, you’re not.” The local council said, “No, you’re not.” When the planning application reached those in the Department of the Ministers who are sitting opposite me, what did they say? Even though the application had been turned down every single time in the local area, they overruled us, and allowed it to pass.

If Ministers are not willing to stop this on an individual basis, I beg of them: make the regulation exactly as it has been called for by the Labour party, and do it today.

--- Later in debate ---

[Stuart Andrew]

I suppose the point I am trying to make is that an awful lot of people out there are doing an enormous amount of work, and although it is important that we highlight where the rogue landlords are, we must not tar everybody with the same brush. There is a danger that schemes could be tarred with being known as inappropriate when we know that some of them, as the hon. Member for Birmingham, Yardley said, have turned people’s lives around. I want to see more of that, I really do. I want to see people who are coming out of prison being able to get back into the workplace. I want to see people who have been victims of domestic abuse living in safe accommodation and feeling confident in their lives again. So it is important that we tackle the issue but we do not tar everybody with the same brush.

The other thing I wanted to say was that we are awaiting the final report from the independent evaluators, who are working very hard. I say to the hon. Member for Greenwich and Woolwich (Matthew Pennycook) that they are working with urgency and at pace so that we can get that fully reviewed as quickly as possible.

[Jess Phillips]

I just wanted to speak to the point about lots of providers being very good. Those good providers have written to all Members of Parliament about this debate to say that they want to see the exact regulation that the Labour party has called for today. They are on the side of wanting this regulated, and that is because they are good providers.

[Stuart Andrew]

I take the point on board entirely.

Several Members have spoken about instances of antisocial behaviour and crime in their constituency that have been directly associated with this sort of accommodation. No one wants to see the proliferation of substandard housing and substandard services bringing down neighbourhoods and, in some cases, even acting as a magnet for antisocial behaviour and criminal behaviour. That is why we are working hand in hand with local authorities to help tackle this issue head on, while championing what we know works and, more importantly, what works well. For example, Hull City Council, one of the five local authorities I mentioned, decided to address the issue by tasking a dedicated antisocial behaviour liaison officer with improving community cohesion by working with landlords and tenants alike.

Other Members mentioned concerns about links to organised crime. It is extremely concerning that criminals may be exploiting vulnerable people and the benefits system. Any such instances much be reported quickly by the appropriate authorities and dealt with swiftly.

[Stuart Andrew]

Absolutely. My hon. Friend the Under-Secretary is doing work on the private rented sector, so there is more work to come on that issue.

On rogue domestic abuse provision, I was shocked and appalled to hear the examples of poorly managed, poorly run and poor-quality refuge shelters for women fleeing domestic abuse. It is clear that such places have been anything but shelters from harm. Women fleeing violence have been deliberately misled to believe they will be offered real support and a safe roof over their head. It is not just morally wrong; it is often also illegal. I assure Members that my officials are engaging with councils on all such instances. Through the landmark Domestic Abuse Act 2021, we have given councils new powers and money—£125 million of Government money in 2021-22. That funding is provided specifically to boost the vital support that victims and their children need.

[Jess Phillips]

I just want to point out that some of that money, which we all fought for and wanted to see—we should bear in mind that it is £125 million for the entire country, when we are currently giving the majority of bad landlords £100 million just for Birmingham, to put that into perspective—will absolutely go into the pockets of exactly the providers we are talking about.

[Stuart Andrew]

That is exactly why we will tackle this issue. I would love to stand at this Dispatch Box and say, “We’re going to get it done tomorrow”—

[Jess Phillips]

Go for it!

[Stuart Andrew]

But the reality is—

[Jess Phillips]

I’d do it—I’d just make it up!