Employment Rights Bill (Second sitting) Debate
Full Debate: Read Full DebateSteve Darling
Main Page: Steve Darling (Liberal Democrat - Torbay)Department Debates - View all Steve Darling's debates with the Department for Business and Trade
(1 day, 16 hours ago)
Public Bill CommitteesQ
Allen Simpson: Yes, I think so, but fundamentally—because of the dispersed nature of hospitality, which is one of very few sectors that employ people everywhere, versus other sectors, which are much more clustered—I would make the broader point that we have a tendency to think of economics in terms of raw productivity, when actually there is the need to think about it in terms of social productivity and access to growth.
My sector is one of a relatively limited number of sectors that provide a substantive route into careers training and management for non-graduates around the country. Anything that has an asymmetric impact on my sector is going to have an asymmetric impact on the people my sector provides employment for. Again, we saw this with the Budget; increases in national insurance contributions are going to take away nearly half the pay rises expected to lower earners, and maybe 20% or 25% of the pay rises expected for higher earners. That will of course have the same geographic footprint as you would expect.
Q
Neil Carberry: I regret that we are not at the end of the session, because it would have been lovely to meet Jennie.
Let me reflect on the REC’s experience. Over the past two years, we have placed 3,200 people into work from long-term unemployment through the Government’s restart scheme, and many of those people have faced barriers associated with disability. Allen reflected earlier on the flexibility offered by hospitality. Agency work also gives us a chance to do things a bit differently; it is not nine-to-five in the office. Access to Work is obviously an excellent scheme, but it only goes so far.
I will give you an example from Birmingham, where we have placed a single father into work. His challenge was not his own disability; he has a severely disabled child. The school to which one child goes is on one side of the city and the mainstream school the other child goes to is on the other side of the city, so he cannot do a nine-to-five. We have been able to place him into work on a flexible contract—when he can work, on a zero-hours contract. That is creating some opportunity.
What is really important in the whole Bill is to meet the workforce where they are, and they are somewhere different from where they were 10 or 15 years ago. This need for flexibility is how people manage. Let me round off with my favourite example. We have a member which fills Christmas shifts for John Lewis up at Magna Park in Milton Keynes. That is 3,000 jobs every day between August and Christmas, making sure that you get your Christmas presents. Ten years ago, they needed 3,500 candidates to fill those jobs because people got sick, had a week off, and obviously did not work seven days a week. Now they need 12,000 candidates, because people have greater choice: they are sitting at home, signed up to five or six of my members, and they are taking the shifts they want. For instance—this is an example that we have used in our own “temp work works” campaign—we have a temp worker who is managing a chronic illness, and they are working in the ways that they can work. If we think about the Government’s agenda today, I think embracing flexible work and agency work on that front, as an enabler for people, is really important.
Q
Allen Simpson: Turnover is higher in hospitality than in many other sectors. Part of that is what you might call non-regretted turnover—that is, people who are in hospitality for a period and move on to their wider career, people who were students, or people with caring responsibilities. There are also people who move on for other reasons.
For people who want to be on a fixed-hours contract and are currently on a flexible contract, I absolutely agree that the ability to move from one to the other should help with retention—that seems absolutely true, yes. Equally, there are other elements of the Bill that provide a really suitable balance towards the worker and that will have exactly the same effect. The question is balancing that real value, which is absolutely there, against the unintended consequences of, as Neil has indicated, creating a hurdle rate, which means that it is hard to bring people into the workforce.
We saw, I think today, that there are 2.8 million people in the UK who are unemployed for health reasons. This is a sector able to bring those people in, and we need to make sure that we are both retaining and giving opportunities to people already in the sector and providing access to the sector for those 2.8 million people.
Q
Jim Bligh: I want to speak specifically on that to flexible working. Most of our sector, as I said, offers flexible working. I think most employers do generally, and they really see the benefits of that for employee engagement. There are eight reasons at the moment why you might reject a flexible working request, most of which are based on business need, quality, performance and so on. The concern with the proposal in the Bill is that the burden has shifted to the employer to prove business need. It could be a real challenge for smaller businesses to have to evidence that point.
If you are a small business, as many of you will know from your constituents, you may well be running the business, the finances, the sales and the HR. This adds yet more process into what should be a fairly simple system—a system that we know works, through the stats. People will request flexible working and very often that will be accommodated. The concern for us is that small businesses will be unfairly penalised on that front in particular.
Jamie Cater: I agree. Coming back to the question of timing, it is helpful, as has already been mentioned, that there is a period where not only is there further consultation for organisations like ours to feed into the details and feed in the views of small businesses who make up around 90% of manufacturing, but a period for businesses to be able to see what is coming, plan for it and make preparations. That period between now and 2026 is really important.
Generally, there is a role for Government and organisations like ours, who represent those businesses but also provide support and advice to them, to work together around the communications and make sure that people are aware of the changes—what they mean for them in practice and for SMEs who might not have HR directors, HR departments and access to lots of specialist support. We can do what we can with Government to make sure that businesses really understand what is coming, how they can comply and how they can look at things like best practice to make sure they are ahead of the curve, if maybe they need to be.
Q
Jim Bligh: I would be happy to write to you with more details. We have not had direct feedback from members. Very often, the businesses that we work with in the UK, whether large or small, are the UK arm—they will operate their HR and legal policies and all the rest of it in and from the UK for the UK market.
To go back to something I said earlier, flexible labour markets are the hallmark of growing economies and of growing productive food and drink manufacturing sectors around the world. Global businesses would say that the UK has done really well on that front in recent years, so would not want to go any further backwards. I am happy to write to the Committee after this with more information about international examples.
Jamie Cater: Anecdotally, some concern has been expressed by our members about the competitiveness of the UK when it comes to manufacturing and the measures in the Bill. There is a concern from member companies that might be headquartered elsewhere or have significant operations in countries outside the UK that it is becoming harder, more expensive and more challenging to employ people in the UK.
The Government have done a lot of very welcome stuff in developing an industrial strategy that gives a lot more certainty and confidence for lots of businesses to invest generally in operations in the UK, but when we think about the total cost of the Bill and its administrative and regulatory impacts, there is a bit of concern that it is becoming less attractive to employ people in the UK versus elsewhere. We are increasingly having conversations with members about that.
Q
Mick Lynch: If it makes us come to the table and some employers—employer groups, even—feel that they are not exempted from collective arrangements, that will be better. Some people will not like this, but in the ’70s, 82% of the workforce were covered by collective bargaining; it is now 20%. There are arguments about that and I do not want to relive the last 40 or 50 years, but that figure is clearly too low. The ILO, the International Monetary Fund and all sorts of bodies are saying that the lack of collective arrangements is forcing this race to the bottom.
But it is not just workers who get pushed to the bottom; these businesses get pushed to the bottom as well. People are now bidding on contractual margins that are completely unrealistic. I hear it from some of the clients I go into; when I am talking about contract cleaners or contract caterers—all sorts of people—they know that the people bidding for the business cannot make even a reasonable margin of maybe 2%. In a business, you would be hoping to get 5%, 10% or maybe even better, but people know that they are underbidding other people, because that is the poor state of employment law. But it is also because we have not got sectoral collective bargaining. You have had previous speakers here from the Engineering Employers’ Federation, as it used to be called—it used to run a massive collectively bargained sector in this industry. If we had that, we would have better arrangements all round and people would not be allowed to go rogue. I am hoping that there will be some provision for that in the law, so that all employers will know—whether I am working on a construction site, or the high seas, or running a window cleaning business—I cannot go below a certain level, and there will be no sweatshops or mass exploitation in the future. The trade unions must have a say in that. They must have a say even in non-union sites. That is what we used to get: the big firms used to set the trends and the perspective of where an industry should be, and many smaller businesses voluntarily followed the union agreement. They were not just union agreements but industry agreements. We have to get back to some idea of that, that the industry stands for this. But many of those employers’ federations have broken up now, and they do not even feel they need to talk to the trade unions.
I hope this Bill brings a lot of voluntary recognition, so that in the future many workers—certainly more than 50%—are covered by collective arrangements in one form or another. By the way, the EU wants 80%, for those of you still hankering after that. That is the new measure.
Martyn Gray: I believe it was in the early ’90s that the National Maritime Board last met, which used to undertake sectoral collective bargaining between the shipping industry, maritime trade unions—which then would have been both of our predecessor organisations—and the UK Chamber of Shipping, which would establish the rates of pay for both unions to then take away to individual employers and build upon. The situation exists elsewhere in the world. In the Netherlands, my colleagues are negotiating an agreement with the merchant navy equivalent in the Netherlands for commercial shipping. They are negotiating that as we speak with shipowner representatives and seafarer representatives, and they are setting what that standard looks like in the Netherlands for the minimum increase, and then we work with other employers to build on that with what we can do. It sets the minimum standard.
Envisioning what sits within this, sectoral collective bargaining will be key. We see the start of that with the fair pay agreements as they have been coming through, but sectoral collective bargaining will really help deliver the biggest gains and the biggest partnership between unions and between employers, as it should work—and does in many instances—in the maritime context. It will be crucial for solving one of the biggest challenges the UK faces at the moment—the productivity crisis. Actually working together to solve that will be done not only through sectoral collective bargaining, but by talking about how industry works. Unions, the workforce and experts in each industry should be setting the standard of what that looks like and working together to improve it and generate those productivity gains. Everybody benefits when productivity increases: workers have better pay and conditions, and employers make a profit, and have better operations and better certainty. It is win-win.
Gemma Griffin: We operate in a number of countries with sectoral agreements like this—France, Denmark, and the Netherlands—and it does make a level playing field for all competitors. You know there is a rate of pay that is fair, and that everybody else is paying, and you can focus on just doing business.
Q
“In the fire and rehire proposals, there is a risk that we might be making it easier to make people redundant than to change contracts”.
Do you agree?
Mick Lynch: No, I do not agree with that at all. Defending fire and rehire, or fire and replace as P&O were doing, is defending the immoral. Maybe the CBI knows a thing or two about immoral behaviour—I do not know why they would be standing up against that. We negotiate contract changes all the time, and the great problem with P&O is that they deceived us. They told us that they were going to negotiate change for new technology, new vessels and new ways of working. There probably would have been some job losses, and we would have dealt with that through normal processes. They decided to sabotage that because it was quicker, and they wanted to get imported foreign labour on those vessels at £4 and £5 an hour, rather than a collective agreement. I do not see good employers struggling with that. I do not see decent businesses struggling with negotiating contract changes, staffing level changes or new technology agreements, which we will all need right across business. We will talk to DFDS about that, hopefully in the near future, as well as Stena and all the other good shipping companies.
We are talking about it on the railway. Every trade unionist who comes in front of any of you will say that we are constantly negotiating change. At the end of the second world war, my union had half a million members, while the railway employed 1.2 million people—that has obviously changed. We had sectoral collective bargaining all through that, and most employers had never heard of fire and rehire. You can retool an economy inside collective arrangements, and our European partners have shown us that. If you refit your economy based on consensus, change and looking after people who have to leave, you will have a more successful business. If you just guillotine the whole process, your reputation will be in ruins. I do not accept the CBI’s position. It was probably against the health and safety at work Act and the sex equality Act. All those Acts brought impacts on business, and there is no doubt that the Factories Act was a bit burdensome for the mill owners and mining companies of this country. Everything is difficult for a business, but you have to live inside the regulations in a democracy, and that is what it should be about.
Martyn Gray: I suppose to some extent it is the difference between doing what is easy and what is right. It is disappointing that there is an attitude among some elements of business in this country to opt for what is easy, as opposed to doing what is right.
Negotiating with trade unions is fairly straightforward. To use the example of P&O Ferries in 2020, at the height of the covid pandemic, we negotiated redundancies as it reduced its operations and went through that process. Mr Hebblethwaite did not want to get back around the table with us because we held P&O Ferries to account over its business proposals in 2020, and we ensured that the redundancies it made were absolutely necessary and were to rightsize the business. We fed back on all its proposals and we engaged very heavily in that process in 2020, when we went through two rounds of redundancies with that particular employer. P&O Ferries then said that we could not engage with what it was proposing, because it knew the proposals were wrong and morally reprehensible. It wiped out a long-standing, collectively bargained workforce that offered quality jobs, as well as employment and training opportunities, across many deprived coastal communities. The loss of those jobs is still being felt in Kingston upon Hull, Birkenhead, Liverpool and Dover. P&O Ferries was able to say, “Actually, because what we are suggesting is so wrong, we have just decided to push ahead and do it anyway, knowing that there will be limited repercussions,” and that is to some extent why we are here talking about it.
That highlighted just how easy it was for businesses to make the wrong decisions. It is shocking and abysmal, but unfortunately not surprising, that the CBI did not recognise that those easy options are what are putting us in this position, where regulation needs to be developed. I disagree with what the CBI said, and I disagree that this Bill would make it the preferred option to go through a redundancy, or fire and rehire, rather than to engage with trade unions. When negotiating with trade unions, we understand the business operations and we can help, and we have helped.
I have been engaged in countless redundancy conversations with employers in the maritime industry where we have been able to look at things differently. We have been able to support what those businesses are going through by talking about the number of redundancies that potentially need to be made, and we have supported them in building jobs back in, in their plans for growth and in their changes to terms and conditions. That has protected jobs, and we have negotiated our way through that for the betterment of the business and the people that it employs. For the CBI and some business elements to take the approach that it is easier to fire and rehire, instead of negotiating, is really short-sighted and problematic for the future.
Thank you. I would just say to the panel that we have lots of Members who want to ask questions, so please be brief, and do not necessarily repeat what everyone else has said. If you want to put in written evidence, you can do that too. I call the Liberal Democrat spokesperson, Steve Darling.
Q
Paul Nowak: Absolutely, Mr Darling. I think the evidence is clear from research undertaken by, for example, the Joseph Rowntree Foundation that employers tend to invest less in staff who are insecure and low paid. What we want to do is create a situation where employers are investing in staff. We have a problem in the UK: if you look at employer investment in skills, it is about half the EU average, so I think we want to move away from a low-skill, high-turnover situation.
Somebody talked before about the impact of staff churn. I was at an employer at the end of last week where they had 46% staff turnover each and every year. As the trade union representatives pointed out to me, every new person being recruited by that business works out at around £4,500 per person. I think that the Bill actually incentivises employers to invest in their staff, and to invest in the way that they use staff, and that certainly will have a positive impact on productivity.
There is also the fact that, when you give workers a collective voice, they are more likely to work with employers on things such as the introduction of new technology. How are we going to get to net zero in a way that secures good-quality employment? What does that mean for training? It really does open up the potential for much more productive working relationships.
Q
Paul, 136 years ago, Sarah Chapman was first elected as the TUC rep from the then-formed Matchmakers’ Union. She fought ardently for women’s rights, and she made great representations at the TUC for women’s rights, but it has been 136 years and there is still much more to do for women in the workplace. I am really pleased to see that the TUC has said that
“Labour’s Employment Rights Bill is so vital for women’s pay and equality.”
I am keen to hear your thoughts on why you think that is, and other reflections from the panel.
Paul Nowak: It would be good to hear from colleagues from Unison and Unite, who directly represent hundreds of thousands of women at work. We know, for example, that women are more likely to be employed on zero-hours contracts, and are more likely to be in low-paid occupations. I think things like the fair pay agreement in social care could have a transformative impact on the lives of hundreds of thousands of women who go out to work.
That is alongside all the other provisions in the Bill—for example, the presumption around flexible working, which will allow people to balance work and family life but also, crucially, allow us to bring people back into the labour market who are struggling at the moment to find work that suits their caring and other responsibilities. There is a whole range of provisions in the Bill that will have a direct, positive impact on women at work, and a direct impact on those sectors in which we know that low-paid, insecure employment is most concentrated—retail, social care and hospitality.
Maggi Ferncombe: I represent Unison. We are 80% women. I talked at the very beginning about the significant difference this Bill will make, but I will give you some examples. Paul touched on flexible working. You could sum up this Bill in lots of different ways, but it is going to make such a difference to carers who care as a profession but also to carers who have caring responsibilities outside work, most of whom are women.
I will not touch on the fair pay agreement, because Paul already has, but the other area is the reinstatement of the school support staff negotiating body. These workers are again majority women and majority working part time. It will be transformative for those workers to have a set of standard terms and conditions, opportunities for training and salary, and not to have to take part-time jobs outside of their school work to be able to make ends meet. That will be the transformation for women.
Dave Moxham: We have been fortunate in Scotland—not completely fortunate—to get a bit of a head start on some of this discussion, particularly about low-paid care workers. We have a strong developing consensus that care workers’ voices are women’s voices in the collective bargaining arena, and that is something that we want to develop in Scotland. It is something that I think the Bill may just have to address for Scotland, because this is one of those situations where, because of the devolved nature of the delivery of care, we may need to invest powers in the Scottish Government rather than the Secretary of State. That is something we would intend to submit to the Committee on.
But I think we have really good early indications that a living wage for care workers, and the full involvement of unionised care workers in the delivery and shaping of their services, can pay enormous dividends. We are a long way from getting it right in Scotland, but I think we have got a good start there, which I hope some of the legislation here will reflect.
Hannah Reed: Very briefly, I fully endorse what colleagues have said. I am not going to repeat it, so as not to take the Committee’s time. Many women are part of trade unions because they want their voices heard and they want to be able to address issues such as inequality, bullying and pay discrimination in the workplace. The introduction of equality reps’ rights will provide an important focus to say that equality must be at the heart of the negotiating agenda within workplaces.
Alongside that, I recognise that there are improvements to parental rights that will help to ensure that there is a fairer share of parental responsibilities in the home. We have already talked about a lot of zero-hours contract workers being women. One of the things we are very aware of in hospitality is that, too often, employers bring in too many workers for shifts and say: “Sorry, we do not need you any more. Go home.” They then cancel a shift without any compensation for the workers for their travel time, costs or childcare. We hope the Bill will help to address some of those concerns.
Q
Jemima Olchawski: There is strong evidence that the majority of sexual harassment experienced in the workplace comes from third parties. This is where someone experiences harassment from a client, customer or patient. Some of those who are most vulnerable would include those working in retail and hospitality. It is essential that anyone working in those environments is as safe as they can be and respected in their workplace. We would consider it essential that employers’ responsibility to take reasonable steps to prevent harassment includes third parties, because as a victim, it is not relevant that the person was not a direct co-employee. What matters is the harm experienced. It is absolutely within the bounds of good practice and reasonable steps for employers to address that.
Joeli Brearley: Nothing from me. It is not my area.
Q
Jemima Olchawski: It could be strengthened by having clear guidance and expectations around the reasonable steps that will prevent. That should include multiple reporting routes, which might be anonymous if that feels more appropriate, and training for managers. Our research shows that managers want to respond appropriately, but often when those conversations come up, they do not know what the right thing to do is. Consequently, lots of those conversations end up going badly, and young people or employees do not get the support they need.
It is also important that enforcement agencies have the resource to investigate whether policies and procedures are in place, so that we can embed a culture of prevention rather than just respond decently when incidents happen. That is in the interests of employers too, because cultures where there is bullying or harassment are bad for productivity and staff turnover. It is in everyone’s interest to ensure we address this and cut it off at the pass.
Joeli Brearley: The only thing I would add is that when women experience sexual harassment or any form of discrimination and want to access justice, the justice system is currently failing them—it is not working. We know, certainly in cases of pregnancy and maternity discrimination, that fewer than 1% of women who have that experience even raise a tribunal claim. Part of what we need to do is extend that time limit to raise a claim. It is currently three months. It needs to be at least six months, so that women have the opportunity to recover from their experience before they start to go through that onerous, difficult process of raising a tribunal claim.
Q
Joeli Brearley: I started Pregnant Then Screwed 10 years ago, because of my own experience with pregnancy discrimination. I was pushed out of my job the day after I informed my employer that I was pregnant, and it was the tribunal time limit that prevented me from taking action against my employer. When I started campaigning on these various issues and talking to people within Government about them, I honestly felt like nobody was listening. It really felt like I was banging my head against a brick wall. Nobody really had any interest in what we were talking about. Certainly over the last 10 years, the dial has not moved very much at all. I mean, we have seen changes in flexible working law and changes in redundancy protections, but they are minor tweaks.
This Bill takes a significant step forward, but of course I am always going to say that there is a lot more that we can do. I was particularly excited to see the flexible working part of the Bill, but if we do not get this right—cross the t’s and dot the i’s—then it will make very little difference whatsoever.
Thank you for your comments; they were very kind.
Q
Alasdair Reisner: As an employer representative body, it is very easy to say, “Here are all the problems associated with the Bill.” I think we should be nervous about that, because there is a democratic mandate for what is going forward. Equally, I think we should be honest and say that we do see that it will create an additional burden for industry, although I am going to be very honest and say that we do not have good research at industry level to know what the nature of that is. However, it seems palpable that there will be impacts, as there are with some of the other policy changes we have seen, and which you would expect with the change between two Governments.
At the risk of looking like I am trying to duck the question, there are both pros and cons with the Bill—it is as simple as that. The particular concerns we have are around redundancy and day one unfair dismissal. Those are the things we want to focus on specifically, as those are the policies that are likely to have the unintended consequences.
Q
Alasdair Reisner: That is very kind. I was not expecting that at all. It is something that we are extraordinarily passionate about. We have done a lot of work on mental wellbeing, which I think is also incredibly relevant to this Committee, because we are looking at a culture in the workplace that drives mental health. Unfortunately, as an industry, we have really poor mental wellbeing issues, particularly for those at the very bottom end of the skills levels. That is our problem, and we need to do more on that. Sorry, I cannot remember the specifics of your first question.