Siobhan Baillie
Main Page: Siobhan Baillie (Conservative - Stroud)(1 year, 2 months ago)
Public Bill CommitteesQ
DCC Barnett: I think this is a broader issue around how we collaborate as agencies with all victims. So much of that is based on how information flows, for example, so that we can keep victims updated about the experience of their case, their investigation, their court case and so on. We must have that good understanding of how we can work together to have the information to service the needs of victims.
We have been working closely with the Ministry of Justice on the suitability of metrics and—this is really important, because it is not only about the metrics of compliance with the code—on the victim’s experience: the qualitative information in the victim’s voice, the victim survey and the work of the Home Office to generate a victim satisfaction survey. Again, that is very much focused on policing, but I think it will start to give some good insights into the whole victim experience.
We are confident in a number of compliance measures going forward. We need to understand fully how we go about collating that information, and then passing it on in a transparent way to PCCs and criminal justice boards.
Q
Caroline Henry: I agree that not enough victims know that the code exists. That is why we need the Bill; we need to let people know that the code exists.
Q
Caroline Henry: We need to increase transparency around whether the victims code is being complied with. We all need to be talking about victims more, and keeping victims at the heart of this all the time.
Sophie Linden: As with any Bill, it will come down to practice and how it is delivered. The underpinnings of the legislation, and getting compliance and enforcement right, will help with that. I monitor it from my position in the Mayor’s Office for Policing and Crime; we monitor policing compliance with the code. It is very low, but we have done some work with the Metropolitan police around trying to raise the awareness of officers, and making it much easier for police officers to let victims know what is in the code. For example, we have helped the Met to produce a victims care leaflet. Something as simple as that, which has information about the code in, has started to make a difference with victim satisfaction and with compliance.
There is, however, a long way to go. You need all the agencies to have that legislative framework, so that there is compliance, there is an escalation and then there is enforcement. Those two things together, and proper monitoring, which is going to be down to the police and crime commissioners, should help improve awareness of the victims code among victims, and, importantly, among professionals. It is the professionals who are there to support the victim, and it is their duty and responsibility to ensure that the victims know about that.
DCC Barnett: I would not say anything different. It is key for all police forces. When we launched the revised code back in April 2021, chief constables had a responsibility for how that was delivered across their forces. We have training materials through the College of Policing and all forces will be monitoring their own compliance with the code, as well as the qualitative side through victim satisfaction.
Awareness of the code cannot just be around the agencies turning up to deal with the victim. That is a key part, but it is almost too late at that point. There should be a heightened awareness of the code anyway, so that if people are then unfortunate enough to be a victim there is an understanding of what the code is. It is also about being really clear on what aspects of the code are relevant to a victim at any given time. Obviously, that will change as they go through their experience of the criminal justice system.
Q
DCC Barnett: I think it is a really positive step forward. One of the real challenges with the delivery of victim rights is when we get to post charge. At that point, you start to bring in a number of different agencies. It goes back to the earlier point around how information flows and communications are delivered; if you are not careful, it can become a very confusing time for victims. I think it is our responsibility as agencies to streamline that process as much as possible and make the communications as effective as possible.
A victim should not have to worry about who, at a particular time, they are entitled to see or who should be supporting them. The notion of the CPS having those visits is really positive. I think they are a good engagement to have, but I think they need to be carefully operationalised around the other contacts and support that might be available to a victim, so that it does not become too confusing or an overload.
Caroline Henry: It is really important that wherever we can we have an independent sexual violence adviser to support and help with CPS contacts—to hold people’s hand as they go through the system.
Sophie Linden: Obviously I really welcome that, but I think it is just part of what needs to happen. At the moment, as I am sure you are all well aware, the victim has interaction with the police, the CPS and the courts. What you really need to look at is how that becomes a seamless service with one point of contact. In London—I am speaking on behalf of London now—we are exploring the victim care hub, which would bring all that together so that there is one point of contact and the victim is able to get updates and understand what is happening right across the piece.
Of course, the individual agencies have their specific roles to play, but the Bill could help that to happen. For it to happen, there has to be the relevant data sharing and there has to be the ability to track the victim through the system—not through policing, then the CPS and then the courts. At the moment you are tracking the crime, you are tracking the case and then you are tracking into court, and those things do not meet. You therefore have different points of contact for the victim, and you need to be able to either—at a minimum—interrogate the different databases or look at how you bring all that together. I think the Bill could make it easier for the agencies to share that data.
DCC Barnett: I would really support that. We look at this—again, I think the Bill does this—as a process of separate agencies, each with its own touch points to a victim’s experience of the criminal justice process, as opposed to looking at it from a victim’s perspective. Where do they get the information that they need? Where do they get the support that they need, whether that is reporting the crime with no further action or whether it goes right the way through to waiting for their court dates, what it means to give evidence in court, the outcome, parole consideration and so on?
Caroline Henry: I would just add that the victims who choose not to go down the criminal justice route or to report to the police still need support from all the agencies.
Q
Caroline Henry: I would absolutely like some of it in part 1, but we do need to remember that if you stop people reoffending, you are actually stopping us getting more victims as well. Parole and preventing and managing reoffending are really important.
Sophie Linden: I would always go for additional. But in terms of the duty to collaborate, at the moment it is a duty to collaborate literally on a strategy—there is no additional funding for the services and the gaps that might flow from that in the way that there was for the Domestic Abuse Act 2021 and the duty to collaborate around safe accommodation. There was significant additional money provided for that, which was welcomed.
Also, in terms of code compliance and the analysts that are being talked about by the Ministry of Justice—we are having discussions with them—at the moment my understanding is that it is a one-size-fits-all of two analysts per force area. Now, forces are vastly different in size and—just speaking on behalf of London, West Midlands, Greater Manchester or any other force with more complex arrangements—there are different numbers of organisations that they are going to have to make sure are complying. So this is just not going to be right—you cannot have one size fits all.
Then we have to really look at whether this funding really adds up to what is needed. For example, in London we recently did a needs assessment on sexual violence services. That cost us £110,000. If you add that up for other forces, this is not going to meet what is needed in terms of additional burdens.
DCC Barnett: I would support that in terms of looking again at part 1. With the duty to provide the data, we have a nervousness around the cost implications for forces. A lot of the measures are based on dip samples and having a really close assessment of what has been undertaken. There is no provision at the moment for additional resource to do that or to assist in taking forward the insight that that information gives us. This is an opportunity to work with PCCs to understand the roles that are accommodated and how the data is used.
The other point that I would make is about the demand for our witness care units and witness care officers, who have a lot of responsibility under the code to deliver the information to victims on what is happening with their case post charge and post first hearing. They are under a lot of pressure, given the time it takes for cases to come to court and the additional complexities and vulnerabilities of victims. Anything that helps us with managing those pressures and giving additional training and support, in terms of resourcing, would always be welcome.
Q
Jan Lamping: As I said, we apply the law as it is now, and our guidance that is in place now should provide adequate safeguards, in that we should request such material only if it is relevant and necessary, and only in pursuance of a reasonable line of inquiry. That should provide safeguards. As for it being a judicial decision, there is a danger that that would introduce further delays. It is important that we follow our guidance and the police follow their guidance, so that victims are protected from unreasonable intrusion into their private lives.
Q
Jan Lamping: It is difficult to know from a CPS point of view, because we deal with the cases that are referred to us by the police. We do not know what has been a deterrent before that in terms of what the police have asked for, so I do not think that that is something I can comment on. It could be a deterrent, yes.
Q
Jan Lamping: It is obviously a new concept, and we are interested in what the detail will be. We can certainly see the benefit from the point of view of the people affected by these terrible incidents. There are some things that we would like to work through. Prosecutors would have responsibilities for speaking to, for example, bereaved families in any event, and there are some concerns about whether there might be duplication.
I know there is mention that it could be a community representative who is the independent advocate. That may be fine, but it may be that a community representative does not represent everybody in that community. There are things to be worked through, but we understand why that is being suggested and are certainly happy to work on the detail.
We shall carry on with the session, and I would like to bring in Siobhan Baillie to ask a question.
Q
Kate Davies: It is obviously our responsibility within NHS England, when there is a particular area like commissioning some victim services—as I do—to work with Bills as they are coming in. I worked across that with Catherine in a previous role; I declare that as an interest. We are aware of it from working with our colleagues in the Department of Health and Social Care as well. We now realise, because of the Health and Care Act of 2022—there are obviously lots of issues coming in as a Bill turns into an Act—what that means. We know much more than we did then, and I think it is fundamental now to look at how, with ICBs and ICPs, we can make better use of the local authority and NHS population-based commissioning. There is also a requirement with the voluntary sector. One of the objectives with ICBs is about health inequalities.
All those elements are now legislation. All those elements give us a real focus, a real lens, on, in particular, survivors and victims within a population, whether they come through a GP’s door or through a local authority door for something to do with housing. It is a question of that needs assessment at local level to say that we have a duty and the responsibility to work with that population number and also support that, whether that is through collaboration or governance. It goes back to Elliot’s earlier point about ensuring that we come round the table to ensure that that happens. I think the current wording in the Bill is helpful, but does not go far enough to ensure that there is that responsibility, accountability and governance in order to collaborate and provide as part of that needs assessment.
Q
Kate Davies: There have been discussions with the Department of Health and Social Care recently on that, so I think that is an important element to go back to you on.
Catherine Hinwood: I think we are going to submit written evidence on this, so we are really happy to do that.
Q
In the context of, frankly, ICBs that are struggling to fulfil their core duties, I wonder how they will really do what is needed for victims through this proposed legislation, because I do not think that they are going to see it as their No. 1 priority. I wonder how you can leverage to ensure that this important legislation and the concepts behind it are delivered on by ICBs.
Catherine Hinwood: ICBs now have a duty to set out in their joint forward plans how they are going to support victims of abuse, and it is specifically set out that they must talk about victims of domestic abuse and sexual abuse. We are starting to work with ICBs to help them. We issued guidance on what they might want to do to be able to fulfil that duty and how they might approach it, but we are starting to work with them in the coming months to assist them in how they are approaching that. I agree that they would be at different levels of maturity, but it is certainly something that we within NHS England have had to focus on in assisting them with and will over the next year, as they grapple with a number of different responsibilities. You are absolutely right: this focus that they have on victims of abuse is a new one. It is a different one and it did not come with any funding—it did not come with any ringfenced funding—so we are helping them to think about how they might be able to mature in this space.
Kate Davies: One of the things at the moment is the maturity of the NHS, with the recovery from covid and everything else. I remember being in a forum during covid and looking at the issues of serious violence, victims and survivors. There are victims and survivors walking through the door of every GP, hospital trust and, perhaps, accident and emergency department. We have too much evidence or representation of people coming in years after they have actually been a victim— this may be related to childhood sexual abuse or to domestic abuse.
It is fundamental that someone in an NHS service has the opportunity to feel safe enough and supported enough to be part of their needs and requirements. They might come in for something else—for example, we have just done some work on cervical screening. I have to say that we are talking about superb interventions through lived experience. How do we get every woman who has cervical screening as part of their requirement also to have the opportunity to say, whether they know this or not, what needs they have or what support they need? This is about, “How can we support you? Have you ever been a victim of rape, sexual assault or domestic abuse?” It is those opportunities that we should be supporting.
I have been with the NHS quite a long time, so I am not saying this because I am sitting in front of the Committee, but there are massive amounts of evidence that people want to do more in this space, because that is part of so many people’s experiences, either personally or professionally; this could be as a clinician, with someone in front of them as a patient. This is a great opportunity to talk about the duty to collaborate, but it is also a great opportunity, as you say, when you have maturity of ICBs at this early stage, to make it a priority.
Lastly, as people are aware, I sat in front of a number of Committees to do with armed forces, as I am the senior commissioner for armed forces. I had exactly the same conversation about that maturity. Four or five years later, we had the armed forces covenant and a really important requirement around armed forces’ mental health and trauma, whereby we have commissioning and supporting a dedicated pathway. That is really why we have been commissioning more mental health enhanced services for sexual abuse recently, through the long term plan. It is a really good opportunity to build on this and build on that good practice, as well as to say where it is not working—we have to be honest about that, too.
Rachel, did you want to say anything or are you okay?
Rachel Almeida: I am okay.
Q
Duncan Craig: I did, pre-pandemic. I used to go to the local training school. For a specially trained officer—an old-fashioned Nightingale officer—the 999 call comes in, and they go and lock down the scene, with the scene even being the individual themselves. They used to get five days’ training in forensics and so on, and they would have a whole day with me on working with male victims, because everything else that was talked about was around female victims. Then, on the very last day they would do role play with an actor and get scored. Effectively, it was a bit like an exam.
Now, I go to a university. I have done two classes now. I am really angry about this: in the first class, as I was telling my story—a story that I have told for seven or eight years—an individual put their hand up. There is a picture of me in the room where it happened. They put their hand up and said, “Yes, but do you not think that you should push them all off a cliff?” [Interruption.] I had exactly the same reaction as you; I was absolutely astonished. In seven or eight years, I have never had to kick anybody out of a classroom and I have never been surprised by it. It could just be a one-off, so I spoke to the tutors and said, “Just watch that.” Two weeks later, I went back to the same university, where a new cohort of police officers were being trained, and we kind of got the same thing. I do not know what has happened, other than we have moved from police training school to university, but I am terrified. I am terrified about what we are getting and what I am seeing on the ground now. There used to be a moment in time when I had done some training with every single police officer in my force, and I was really confident. I have zero confidence at the moment, and it is frightening.
Gabrielle Shaw: I come at this from two perspectives. What we hear through the NAPAC support line, from thousands of survivors, is that some of them have disclosed to the police. Of course, people who contact NAPAC are a self-selecting cohort, but over the past five years the number of positive experiences relayed by survivors to NAPAC has risen. I think that is no coincidence, because I know at a national level—I will come to this in a second—there has been a huge drive by national policing to improve response to childhood sexual abuse. The hydrant programme has done a lot of work on this, as well as College of Policing and the NPCC. There has been a huge national drive.
As Duncan described, the issue is how that national drive, the national guidance and all those really good intentions translate down to force level. I can hear the chief constables now saying there is a squeeze on the training budgets and so on, but we need to maintain that pressure and the good intentions that have set at a national policing level, to ensure that trickles down properly. What Duncan described is not a rare or isolated experience at all. There is good practice as well, but there needs to be more consistency to get that real drive across all levels.
Duncan Craig: I am not overly concerned about the current detectives at the moment, because we have a great relationship with them, but they are about to leave because they have done their service. It is exactly like the prevention bit—the bit that I am extremely concerned about is the new people.
Q
Duncan Craig: I am a bit conflicted, if I am honest, about whether the Bill should contain the guidance around IDVA—