Rail Services: East Durham Coastline

Simon Lightwood Excerpts

Tuesday 1st April 2025 Westminster Hall

[The Parliamentary Under-Secretary of State for Transport (Simon Lightwood)]

It is a pleasure to see you in the Chair, Sir Jeremy, and I congratulate my hon. Friend the Member for Easington (Grahame Morris) on raising the important subject of rail services along the east Durham coastline. I also thank other Members for their contributions today.

The Government’s mission for growth is our No. 1 priority. We are kick-starting economic growth across the country. This means more and better jobs and more money in people’s pockets, but as I am sure my hon. Friend recognises, we cannot have good and stable growth without a rail network that performs for his constituents in Easington and everyone across the north-east and the country.

Let me be clear: I am as frustrated as my hon. Friend by the poor service his constituents have experienced using Northern. He mentions overcrowded services, and I fully understand that passengers get frustrated when they regularly have to stand on trains, but I assure him that the Department requires its operators to plan services and rail timetables to meet passenger demand. We issue operators with guidelines on loading, including on standing time, and for most of the north that is currently 20 minutes.

However, services need to be operationally resilient and to provide value for money for the taxpayer as well as a reliable service for passengers. That means that it is not possible to guarantee every passenger a seat on every service, as that would require operators to maintain significantly larger fleets to meet demand at peak times, with trains then standing idle for much of the time. That being said, Northern, like all operators, takes its safety obligations seriously, and if my hon. Friend sends me more details on the specific safety cases he mentioned, I will be happy to take them up with Northern and write back to him.

None the less, it has been made clear to Northern’s management team that its current performance is not acceptable. That is why the Rail North Partnership, through which the Department for Transport and Transport for the North jointly manage Northern’s contract, issued the operator with a notice of breach of contract. We have required Northern to produce a detailed plan to improve its services for passengers, including the constituents of Easington.

That plan will require Northern to follow the necessary steps to match the Government’s ambition for transport across the north. Northern must resolve long-standing disputes with the National Union of Rail, Maritime and Transport Workers conductors to deliver a passenger-focused railway that runs seven days a week, whether on a Monday morning or a Sunday afternoon. It must develop its fleet and train crews and strengthen resources across engineering, control and operations. I also agree with my hon. Friend about the importance of resilience when staff go off sick, which is in Northern’s improvement plan.

[Grahame Morris]

I am grateful to the Minister for seriously addressing the issues that I raised, and I hope that he will address my other two principal suggestions. It is all very well talking about resilience, but people’s travel plans are formed by their experience. We are trying to grow the railway and the local economy, but when individuals go to the railway stations at Seaham or Horden with their families to go shopping in Newcastle or Middlesbrough and they cannot get on the train, that experience colours their judgment. The next time, instead of standing there in the rain for an hour, they will choose an alternative method; they will take the X10 or find some other means of getting there. We really need to up our game and provide frequent and regular services from these stations.

[Simon Lightwood]

I agree, which is why the Government are placing passengers at the heart of our plan for Great British Railways. I hear what my hon. Friend is saying very clearly.

The improvement plan aims to tackle the resilience issue by ensuring that the operator develops a structure, from governance to process, that enables the business to better manage staff sickness. I agree with my hon. Friend that the railway industry’s reliance on rest-day working to operate services is not sustainable. That is why the Rail Minister in the other place has instructed Northern to ensure that it recruits and trains to its full complement so that overtime can be used for additional tasks, such as training, rather than running services.

I am ambitious for Northern to get back on the path to delivery by meeting the steps in its improvement plan, which will result in a more reliable service for passengers and my hon. Friend’s constituents. Northern’s overall cancellations are at more than 8%. That is not acceptable, and I share Members’ frustrations. That is why the improvement plan also sets a clear target for Northern: 90% of all its trains should arrive within three minutes of the time listed on the timetable, and cancellations should be below 3%.

I turn to services, because I note my hon. Friend’s comments about the semi-fast Northern service between Middlesbrough and Newcastle. I assure him that the stops chosen reflect the aspirations for a semi-fast service between Middlesbrough and Newcastle, and were chosen in collaboration with Transport for the North and its members. I gently remind my hon. Friend that Transport for the North and its members have never requested additional stopping services on the Durham coastline. The current infrastructure could not support a two trains per hour stopping service as well as one train per hour on a semi-fast service. Given the line’s capacity constraints, including freight traffic and shared use with the Tyne and Wear Metro, adding stops at Horden and Seaham would require remodelling to assess its operational viability.

[Grahame Morris]

Will the Minister give way?

[Simon Lightwood]

I am going to make progress. My hon. Friend will forgive me.

I also note my hon. Friend’s support for new proposed services from Grand Central, and I recognise the important role that Grand Central has played in improving connectivity and choice for passengers in the north-east. That is why the Department has provided support in principle to Network Rail’s consultation on the application from Grand Central to extend its existing access rights for an additional 11 years. However, capacity constraints on the east coast main line mean that we cannot support Grand Central’s separate application to operate additional services. That was set out in our letter to the regulator on 4 February. I note that some of those services would call at Seaham, which is in my hon. Friend’s constituency.

I direct my hon. Friend to the improvements that the Government have already made to Northern connectivity and capacity. Although Northern’s procurement of new trains is at an early stage, and at this point I cannot say in detail where any of them will be running, I assure my hon. Friend that the new trains will have greater capacity and, over time, they will replace almost the entire Northern fleet, including those on the Durham coastline.

In Sunderland—home to the best football team in the world, as I am sure my hon. Friend will agree—we are carrying out the biggest overhaul of the railways in a generation to put passengers first and to deliver punctual, high-quality services. Grand Central trains already run to London five times a day on weekdays and four on weekends. That will only improve from December this year, when Grand Central will run an extra service to replace the withdrawn service from London North Eastern Railway.

Meanwhile, a regular metro service also provides connectivity to Newcastle, where two LNER trains per hour go to London. That will increase to three per hour from December this year. LNER continues to operate one return service from Middlesbrough to London, and although additional services to Middlesbrough are heavily dependent on changes to local station infrastructure, I remain ambitious for improvement.

I assure my hon. Friend that the Department remains supportive of a role for open access services where they provide improved connectivity and choice for passengers. However, we must ensure that they are a good use of taxpayer money and do not negatively impact the operation of the network. It must be noted that although the Department reviews open access applications as part of a standard process, access to the rail network is a matter for the regulator, and no decision on the applications from Grand Central has yet been made.

As I mentioned the east coast main line, I will reassure my hon. Friend about the Government’s commitment to invest in rail. The east coast main line will take advantage of a £4 billion investment when the timetable changes in December. That will mean 16,000 more seats daily between London and Newcastle, an hourly LNER service between both cities, more local trains north of Newcastle, new trains between Sheffield and Leeds, more services between Reading and York, and provision for additional services connecting Middlesbrough, Sunderland and Newcastle, and Nottingham and Lincoln. Again, I thank my hon. Friend the Member for Easington for securing this important debate, and I thank hon. Members for their brief but important contributions.

Question put and agreed to.