Rural Railway Stations: Step Free Access

Simon Lightwood Excerpts

Tuesday 11th November 2025 Westminster Hall

[The Parliamentary Under-Secretary of State for Transport (Simon Lightwood)]

It is a pleasure to serve with you in the Chair, Mr Turner.

It is a privilege to respond to this important debate on rail accessibility in rural areas, which plays a vital role in opening up our railway to people who do not happen to live in towns and cities, regardless of their mobility, their age or the fact that they are travelling with heavy luggage. Accessibility is a core priority for this Government and will continue to be for Great British Railways. We are committed to delivering a rail system that allows disabled people and others who might need assistance to travel easily, confidently and with dignity; of course, this applies equally to those living in rural areas.

We know that too often disabled people’s experience of travelling by rail falls short of what is expected and what passengers deserve. We are not waiting for GBR to be established to deliver improvements to facilities and to the passenger experience. Our short to medium-term ambitions are set out in the accessible rail road map, which we published last week alongside the Railways Bill. The road map includes a wide range of accessibility improvements across seven priority areas, such as station and train accessibility, consistency and reliability of both assets and information, ticket retailing, monitoring, culture and training. The road map also announced that eligibility for the disabled persons railcard will be extended in two phases next year. This will make the application process simpler and reflect a more comprehensive understanding of the diverse barriers that disabled people face when travelling.

The accessible rail road map is a practical transitional plan focused on delivering immediate improvements to accessibility, while laying the foundations for longer-term transformation under GBR. It is the beginning rather than the end of delivering a more accessible railway for the future. I thank the hon. Member for North Shropshire (Helen Morgan) for her ongoing work in making the case for improved accessibility in rural areas, particularly in her own constituency, which I will address in the course of my remarks.

The Government remain fully committed to improving accessibility across our rail network. Like Members in all parts of the House, we recognise the significant social and economic benefits that accessible transport brings to individuals, families and of course communities. Through the Access for All programme, we have already delivered step-free access to more than 270 stations right across Britain. This work has included providing lift installations, ramps, tactile paving, improved signage and wayfinding changes, all of which make a real difference in the everyday lives of passengers. Smaller-scale accessibility upgrades have also been completed at more than 1,500 locations. This work has included providing everything from accessible ticket machines to better lighting, handrails and help points. That is real progress. We are making strides to transform journeys for passengers who previously struggled to use the railway, or were unable to use it at all. We are also continuing to invest in improving station accessibility. As part of the 2025 spending review, the Chancellor confirmed £280 million for Access for All projects over a four-year period.

I now turn to the specific topic of this debate: accessibility at rural stations. Like all taxpayer-funded programmes, Access for All needs to demonstrate value for money. Funding is therefore targeted at the busiest stations to benefit the maximum number of people. Consequently, stations in rural areas that are used by fewer people are unlikely to be prioritised for accessibility upgrades, although I should also make it clear that that is equally applicable to stations in towns and cities that are less used than other stations.

It might be helpful to our understanding of the issues around accessibility in rural areas to reflect on the accessibility of stations in the North Shropshire constituency, which is a largely rural area. On a positive note, I think that Prees, Gobowen and Wem railway stations in her constituency already provide step-free access to all platforms. All three of these stations are categorised as B1, which means that step-free access is provided to all platforms, albeit it might be via a steep ramp. In the case of Gobowen—I checked the pronunciation beforehand, but still cannot manage it; apologies to constituents there—and Wem, I am aware that access can also require the use of level crossings. If a passenger arrives when the barrier is down, they might not be able to reach their platform in time to catch the train.

[Helen Morgan]

I want to re-emphasise the point that to a person who lives in Whitchurch, Gobowen is a long way away; they have to drive there. There is no parking at Prees. It is in the middle of nowhere—literally, because the station is not in the village. At Wem, the barrier is down for seven minutes when a train comes in; it is really inaccessible. Although fewer people use those stations, they have fewer options for public transport. I wonder whether the criteria are the right ones.

[Simon Lightwood]

I am reminded that Cumberland is one of our bus franchising pilot areas. So far, from just looking at our city regions as discussed earlier, we are investing money in those franchising pilots to ensure that the major improvements promised under the Bus Services Act 2025 can also be realised in more rural areas.

Passengers’ access to parts of the railway via level crossings is an extensive feature of rural railways across Britain, and while we would all like to see a world where that is not the case, I regret that such changes will take many years to achieve. For now, it is important for passengers to plan their journeys carefully and arrive at the station in plenty of time. I also urge passengers in North Shropshire and other rural areas to make use of the railway Passenger Assist service, which allows those with mobility requirements to book assistance for their journeys from all stations, including rural ones that may not have full-time, on-site staff, as the hon. Lady mentioned.

Whitchurch station is categorised as B3, meaning step-free access is available only to one platform—platform 2, for trains to Crewe and further north. Access to platform 1, for trains to Shrewsbury and for those travelling back from the north, is via a footbridge with 44 steps. Clearly, that limits which passengers can make use of Whitchurch station.

Turning to our plans for further accessibility upgrades at railway stations across Britain, in 2022, the previous Government sought nominations for stations to benefit from upgrades as part of the Access for All programme. A total of 310 nominations were received, including for Whitchurch station. That nomination was supported strongly by the hon. Member for North Shropshire. The previous Government announced that initial feasibility work would be undertaken for 50 of those projects, and, as the hon. Lady knows, Whitchurch was one of them. I am pleased to confirm that those initial feasibility studies have now been completed. I know that she and the hon. Members representing the other 49 stations are keen to understand the next steps. I thank them for their patience while we carefully consider these important matters, and I can confirm that we plan to provide that information in the coming months.

I am grateful to my hon. Friend the Member for St Austell and Newquay (Noah Law) for talking about Par station. The Government have invested more than £50 million in the Mid Cornwall Metro project, which is funding a new bridge and lifts. I am delighted with the progress that has been made toward delivering better accessibility across that part of Cornwall, and with the really collaborative approach taken by Network Rail, Great Western Railway and Cornwall council. Crucially, that demonstrates that there are potential funding sources other than Access for All to improve accessibility at rural stations.

During the debate, hon. Members have addressed some of the important issues and considerations around rail accessibility in rural areas. Drawing on examples in the North Shropshire constituency , we have identified challenging factors, such as the need to use level crossings for step-free access to some parts of the railway. We have also discussed stations such as Whitchurch, which, frustratingly, is only partly accessible—a legacy of the Victorian railway, which did not consider such issues.

This Government are absolutely committed to improving the accessibility of our railways, and we are in no doubt about the social and economic benefits of doing so. That is demonstrated by the £280 million that the Chancellor made available for the Access for All programme in the recent spending review. I thank the hon. Member for North Shropshire for leading this important debate, and I thank her and other right hon. and hon. Members from across the House for their patience before we announce which new Access for All projects will progress.

Question put and agreed to.