Rail Services: Devon

Simon Lightwood Excerpts

Wednesday 11th December 2024 Westminster Hall

[The Parliamentary Under-Secretary of State for Transport (Simon Lightwood)]

It is a pleasure to see you in the Chair, Mr Pritchard. I congratulate my hon. Friend the Member for Exeter (Steve Race) on securing this debate on the future of rail services in Devon, and I thank all hon. Members for their contributions today, including the hon. Member for Strangford (Jim Shannon), who is no longer in his place, for his intervention.

I also thank the hon. Member for Torbay (Steve Darling), who mentioned the issue of internet, and I just want to say that free wifi is available on GWR services. However, I am aware that there are certainly connectivity issues on parts of the network, and I have asked my officials to explore the feasibility of a range of technology options to improve passenger connectivity on the rail network. The Department is also conducting research to measure the strength of mobile signals along the rail network to understand fully where interventions are needed and the potential impacts. I thank the hon. Member for South West Devon (Rebecca Smith)—I was devastated by the lack of Kylie Minogue references in her speech, but I will come on to some of the issues that she raised. Her fantastic maiden speech had many a reference to Kylie Minogue tunes, including “The Loco-Motion”. I also thank the hon. Member for Exmouth and Exeter East (David Reed).

This Government recognise the importance of rail services in Devon. As we have heard today, the transport network is key for providing the connectivity to support economic development, including housing and employment growth, as well as tourism. Since the pandemic, the south-west has seen a strong recovery in rail passenger numbers, especially in the leisure market. Passenger journeys in Devon are up by 9% compared with 2019, while nationally they remain about 6% lower. We know that many services in Devon are often very busy, particularly on Fridays and weekends. We have now authorised and funded additional trains that are due to enter service on CrossCountry routes from May 2025, providing improved connectivity across Britain.

[Rebecca Smith]

I welcome what the Minister is saying. On a point of interest, it would perhaps be worth looking at the numbers on a Thursday. In line with most of the country, Thursday is the new Friday, and I am sure that most of my colleagues in the room will testify to the challenge of getting a train out of London on a Thursday, because everybody wants to go back to Reading. With all due respect, it might be worth looking at the numbers on a Thursday, to help us with our case for more capacity in the south-west.

[Simon Lightwood]

I thank the hon. Member for her contribution. I am convinced that the civil servants in the Department for Transport will be looking at numbers across the week, just to reassure her. The reintroduction of daily passenger services on the Okehampton line has seen strong passenger demand since regular services were launched in 2021; these were enhanced to hourly services in 2022. This Government are committed to building on that success, with work progressing on Okehampton Interchange, a new station to the east of Okehampton that is due to open in 2026. The station will become a hub for trains and buses, with improved walking and cycling links. Another new station, Marsh Barton in Exeter, opened in July 2023 and has already seen nearly 130,000 journeys.

Although it is great to see more people in Devon using the rail network, the Government want to see further improvements. We have been clear that rail services have been failing passengers. Cancellations are at a 10-year high and punctuality is inconsistent across the network. We need to improve services for passengers and deliver better value for money for the taxpayer.

We have taken immediate action. Ministers continue to meet the managing directors of train companies and their Network Rail counterparts to address poor performance and demand action to raise standards. A resilient railway is crucial to the economy, not just in Devon and the south-west, but right across the country. That is why £165 million has been invested to date in the south-west rail resilience programme at Dawlish, providing better journey reliability for rail travellers in the south-west.

Industry studies are also under way to build the case for additional passing loops between Exeter and Salisbury at known locations where trains are delayed as they wait for other trains passing in the opposite direction. I encourage my hon. Friend the Member for Exeter to work with the industry, funding providers and other route MPs in supporting the work on these passing loops.

I am aware that several hon. Members have shown strong support for a number of the potential rail projects that have been referred to today. Ministers have been clear, however, that in the context of the financial situation that the Government inherited, it will not be possible to afford the delivery of all proposed projects. The Secretary of State is conducting a thorough review of the previous Government’s transport plans to ensure that our transport infrastructure portfolio drives economic growth and delivers value for money for taxpayers.

I am also aware that my hon. Friend the Member for Exeter has been campaigning for lifts at Exeter St Thomas and Polsloe Bridge stations in his constituency. The Government are carefully considering the best approach to the Access for All programme. I am unable to comment on specific stations at this point, but we remain committed to improving the accessibility of the railway and recognise the social and economic benefits that improving accessibility brings to communities. In the meantime, if any passenger cannot use a particular station, the train operator is obliged to offer alternative transport at no additional cost.

Finally, I want to address the impact of Old Oak Common on services between Devon and London. This new station is a crucial enabler for the Government’s growth mission. However, I recognise my hon. Friend’s concerns about the impact of the works there on rail services for his constituents, both during and post construction. The next phase of the work will take place this Christmas and will see changes to the GWR services from 27 to 29 December. Some inter-city services will divert to London Euston; some will terminate at Reading or Ealing Broadway.

Passenger communications are happening now to enable passengers to make choices about how and when they travel. I am aware that the rail Minister has met many south-west MPs, including my hon. Friend, to discuss the matter. I confirm that the Government will continue working with industry partners to ensure that disruption for passengers using the Great Western main line is kept to a minimum, both during construction and once services are in operation.

I thank my hon. Friend again for securing this debate on the future of rail services in Devon. I fully acknowledge and appreciate the importance of the issue to him and his constituents.

The Opposition spokesman, the hon. Member for Broadland and Fakenham (Jerome Mayhew), raised the issue of GWR’s performance, including on Sundays specifically. The Government recognise that performance on Great Western Railway services is not where it needs to be. This is due to a range of issues, including infrastructure and fleet reliability, as well as the availability of train crew, which has resulted in higher levels of Sunday cancellations in recent months. Officials and GWR are actively working to address the issue.

CrossCountry has also been mentioned. CrossCountry provides vital inter-city rail services linking Plymouth and Exeter with Birmingham, Yorkshire, north-east England and Edinburgh, as well as offering popular “through services” between Torbay and Manchester. Since September, it has seen its passenger numbers return to pre-covid levels. I acknowledge that CrossCountry services are often very busy, particularly on Fridays and weekends—and perhaps also on Thursdays. The size of the CrossCountry inter-city fleet has been an issue for some time; this has been exacerbated by the retirement of CrossCountry’s fleet of five high-speed trains in September 2023, which operated on the Edinburgh-Plymouth route.

The Government are determined to deliver improved train services for passengers. To reduce crowding, the Department has authorised and funded 12 additional Voyager trains, which are due to enter passenger service on CrossCountry routes in May 2025. This will increase the Voyager fleet by over 20% and will enable CrossCountry to provide thousands more seats per week across its network. The first three of these cascaded trains are already in service. The entire CrossCountry train fleet is also due to be refurbished over the next few years, offering new seats, additional luggage space and other improvements that will benefit passengers.

As the hon. Member for Honiton and Sidmouth (Richard Foord) noted, there will be a separate Westminster Hall debate on Old Oak Common, so I will say no more about it at this time.

Hon. Members raised points about accessibility. Since the election, we have been carefully considering the best approach to the Access for All programme. Department for Transport Ministers are not able to comment on the next steps for Access for All’s projects at specific stations, including Exeter St Thomas station, but Members can be assured that we are committed to improving accessibility of the railway and we recognise the social and economic benefits that it brings.

I congratulate the hon. Member for Exeter once more on securing the debate. I look forward to working with everybody to improve rail connections across the country.