Electoral Registration

Sheila Gilmore Excerpts

Tuesday 15th January 2013 Westminster Hall

[Chris Ruane]

That is an eminently sensible point, which I support.

In conclusion, partisanship should not be shown on this issue. The Minister should look at the lessons from Northern Ireland and from the data matching and data mining. She should also look carefully at the level of fines and at best practice from around the UK, including my constituency. If she does all those things, she will be supported by both sides of the House and all parts of the country.

[Sheila Gilmore (Edinburgh East) (Lab)]

rose—

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[Sheila Gilmore (Edinburgh East) (Lab)]

It is a pleasure to serve under your chairmanship, Mr Owen. I thank my hon. Friend the Member for Blaenau Gwent (Nick Smith) for securing the debate.

We assume that the Electoral Registration and Administration Bill will complete all its stages at some point and that individual voter registration will go ahead. The Bill will come into force in a period when quite a lot of important things are going on electorally. In Scotland, the process will take place at much the same time as the referendum, which raises considerable issues for electoral registration officers, who will have to manage the processes simultaneously. For the purposes of the referendum, there is a proposal—what happens will depend on the view taken by the Scottish Parliament later this year—to enfranchise 16 and 17-year-olds. If that happens—the Scottish Government have certainly indicated their intention to do it—it will raise procedural questions about how these things are done. Electoral registration officers in my city, for example, could therefore be dealing with a large number of issues at the same time as individual electoral registration.

Like many Members, I think it is important that we put in the effort. The canvass is important. It does not necessarily have to be hugely more expensive, although equally we should not take money away from electoral registration officers. We need to know where the effort needs to be put in, and if electoral registration officers do not know, they need only ask political parties, which can certainly tell them, because the differences in electoral registration in different parts of our constituencies can be extremely stark. We can almost predict where the low registration will be before we go into certain streets and start looking at the electoral register to discover just how many households are missing from it. Armed with that knowledge, we could concentrate on areas where we already know there is a shortfall. Things will only get worse—there is no doubt about that—so we need to concentrate on certain places.

We may need to think laterally about making it easier for people to register. For example, I was out knocking on doors at the weekend and the Member with me pointed out that several of the apparently unregistered houses belonged to council tenants. How did we know that? We knew what kind of new doors the council had recently put on those houses, and we took a bit of guess, albeit it was a fairly safe deduction. Those people had probably moved into those properties relatively recently. New tenants go through various processes with the council: they sign tenancy agreements and some, but not all, apply for housing benefit. That is an ideal opportunity to register people at the same time. People have to do a lot of things—they sign up for the electricity and other things—so why not make electoral registration part of the process, so that they can automatically register as they take up their new tenancy?

Often, it is those very people who come to our surgeries—they are certainly coming to my surgeries at the moment—and say things like, “I’ve just had this letter saying I’ll have to pay something towards my rent from April. I’ve never heard anything about this. I don’t know anything about this.” They see these things as politics, but politics is, of course, about things that happen to them. Once people realise that, they begin to be get a bit more interested, but no doubt some of the people who come to see us and are very angry are not registered. We therefore need to think about making electoral registration as straightforward as possible.

We could go into schools to register young people; that is not at all unreasonable, because once people are registered, the forms will continue in future years. I do not see why it is not possible—this was raised previously—to allow people to register quite late in the election run-up. When there is an election, people’s minds turn to registration. With modern technology and the ability to deal with late registration, we could perhaps let people register virtually up to the election, as happens in parts of the United States. If we do that, people who become interested and who see that the election matters will not find themselves unable to vote. I have known people turn up at a polling station only to discover to their horror that they are unable to vote. At times, they get very angry about that, because they have been fired up by what they have heard.

One thing that is slightly worrying to somebody who sat through the debates on the Bill and who is a member of the Select Committee on Political and Constitutional Reform is that we are now hearing that the situation in Northern Ireland is not as rosy as we were led to believe. The Select Committee looked at the issue and took evidence on it. We were aware that there had been a fall-off in registration initially, but we were given repeated assurances, first, that it was a temporary phenomenon that had been overcome and, secondly, that the rest of the UK would learn from the process and not make the same mistakes. Now, however, we hear that it might not be such a temporary phenomenon. That may be because there was concern at the outset, so extra effort was made to improve the position, but that declined again when the foot was taken off the pedal, which clearly shows that we have to keep putting in the effort. That is a matter of some concern because of the assurances we were given. Those of us who raised concerns about the Northern Ireland situation were told that we really had nothing to worry about, that it had been resolved and that things were moving forward much more successfully. That is not the case.

In the lead-up to the changes, the Government need to look carefully at improving registration levels, which clearly are not good enough in some places. That would be necessary even without individual voter registration. That may require electoral registration officers to work far more closely with their fellow local government employees, laterally in relation to council housing, but there is also housing association housing. They might even work with some private landlords to see whether a link can be made, because that group of tenants is probably the most mobile and they are the ones falling through the hole.

Once we have all the household figures from the most recent census, which have not been published yet, we will clearly see what we know anecdotally from our own areas, which is how much more private renting there is now than there was even 10 years ago. That is such a mobile population that it is probably a major factor in reducing levels of electoral registration. How can we make contact with people when they move in? Can we find ways whereby electoral registration officers do not sit somewhere, isolated, but work with letting agents, perhaps, to make the forms available?

[Jim Shannon]

One of the problems with the Northern Ireland process was that the data-processing system was not working correctly, so the information was not all collated. One of the reasons for that was the funding. Wherever a data-matching process is set up, bringing all the different bodies, benefits and rent allocations together, it should show where the person is, but it does not always work that way unless there is funding to ensure that that the data-matching process takes place. That is a lesson that has been learned in Northern Ireland. The system has not worked. It must work better.

[Sheila Gilmore]

I thank the hon. Gentleman for that comment and insight into problems that have arisen. There are dangers in relying on a technological answer. As we found with some of the data-matching pilots, different organisations record things very differently, although perhaps that should not happen; the technology does not always work; addresses are not always referred to in the same way. Such small differences mean that although the technology should make it possible to identify where a person is, even if they were not previously on the register, that may not happen. A small difference in the description of the address is enough for the technology to let people down.

There is nothing better than the individual approach, and we should not rely on technology to perform that task. Technology has a place, and if it makes certain things easier, all well and good. It may provide a base to start from, but it is wrong to assume that it will somehow get us out of the problem. Getting out to people where they are—for example, by having an electoral registration officer sitting in a supermarket with a stall and forms to catch people while they are there—is not a bad idea. There are all sorts of ways to engage better with people. I hope that that will be taken seriously, that electoral registration officers will be given the resources and information they need, and that good practice will be shared so that that can happen. Otherwise things will get worse. It is deeply depressing to go to what I suppose in my constituency is a typical tenement building and to find that of perhaps eight or 10 residences, barely half are registered, even under the present system. It is not good enough.

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[Miss Smith]

In short, no.

Other hon. Members have asked various questions about data matching, which I must address so that I answer everyone in time. In particular, the hon. Member for Blaenau Gwent asked about the use of credit reference agencies, which is a point that he has raised capably many times. We considered the possibility of a pilot using credit reference agency data, but I am advised that running such a scheme within the existing legislation would be difficult. As I said in my answer to the hon. Member for Mitcham and Morden (Siobhain McDonagh), I am interested in finding as many useful sources of data as possible, and I shall continue to look for them. I have no doubt that the hon. Member for Blaenau Gwent and I will continue that debate as we continue our research, but I am aware of a number of shortcomings in using data from credit reference agencies.

There will be a move to digital applications from the current paper application form, which will make registration more convenient for a number of people. The move will increase accessibility for many people with disabilities. I will be talking to the Electoral Commission later this week, and I am happy to raise the points raised by the hon. Member for Mitcham and Morden on the accessibility of the forms. We will be actively encouraging applicants to use the online system, which we intend to be the primary channel for applications. It is important, however, that we retain the option of a paper form to cater for anyone who is not ready for the move.

I acknowledge the hon. Lady’s point on absent voters. She generously explained how important that group is in her constituency, and often, those in that group are older voters, whom we will consider carefully. I certainly would not wish to see any such group disadvantaged, and I will watch that carefully.

[Sheila Gilmore]

The Minister suggests that she wishes to watch the process carefully, but of course the Government have the power to change their mind about the proposal that people with postal votes should not be automatically rolled over. There is still time to do that before the new process comes into play. Rather than simply reacting to a problem after the event, perhaps the Minister might consider a change of mind.