Disabled Access (Train Stations)

Rory Stewart Excerpts

Wednesday 3rd July 2013 Westminster Hall

[Rory Stewart (Penrith and The Border) (Con)]

It is a great pleasure to appear under your chairmanship, Mr Hollobone. It is an extraordinary testimony to the interest in disabled access that there is such a large turnout from all parties for this debate. I want to speak briefly to allow other hon. Members to intervene.

If we are looking for a distinctive British contribution to the world since the second world war, we could do a lot worse than looking at what has happened with disabled rights. Britain has genuinely been in the lead on disabled rights, and that has involved all parties. In 1970, Alf Morris introduced the first disability legislation in the world; he was the first Minister for the disabled. In 1995, the Conservative Government introduced the first disability discrimination legislation, and it was a Lib Dem and Conservative coalition that brought in the equalities legislation. That is something of which all parties should be proud.

The issue of disabled rights reflects two important moral insights: one is the contribution that disabled people make to our society, which we wish to celebrate, support and encourage, and another is the important issue of rights or equality—in other words, the fact that disabled people, along with all the other groups who have been focused on since the second world war, deserve equal dignity and respect.

I very much feel that fact personally. My younger sister is disabled, and over the past 20 years I have been struck by how generous and imaginative Governments have been in supporting her in education and transport, and now in providing her with mentoring in the workplace. Governments have done that in hospitals, and they have worked well in libraries and community halls. They need to do so, because there are 12 million disabled people in this country.

The great remaining challenge to Britain—the final frontier—is in transport. Sadly, transport has not quite reached the level that has been achieved in other public service provision. The rights for disabled people that were originally laid out in 1970 have not been fully realised in the field of transport, and that is becoming increasingly important. For example, the number of disabled people using trains has gone up by 55% or more in the past five years. About 77 million individual trips a year are now taken by disabled people.

Huge progress has been made in the constituencies of some hon. Members, and people have been in touch to congratulate the Government on the work already done on specific train stations. Nevertheless, it remains a challenge, particularly for smaller and more rural train stations. There are a number of reasons for that.

[John Howell (Henley) (Con)]

That matter relates not just to regional stations. Goring station is in my constituency, which is a centre for disabled access, as it turns out. People travelling from that station have to go a huge distance beyond it or to fall short of it by a huge distance if they wish to cross platforms, because they have to do that at stations that have lifts to allow them to cross platforms and get a train going the other way.

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[Rory Stewart]

My hon. Friend makes an important point, because that is true. At a time when we are about to spend an enormous sum on High Speed 2, partly to accelerate people’s journey times, disabled people up and down the country face much longer journey times because of the necessity of travelling on—for example, from Goring to another station—to get from one platform to another. One of my constituents who is unable to get off the train at Penrith has to travel to Carlisle and wait for a train coming south, which adds approximately 50 minutes to her journey every time she travels.

[Philip Davies (Shipley) (Con)]

I agree with what my hon. Friend is saying. Another example is at Menston station in my constituency, which has two platforms. People have to go from one platform and come back to the other—they have to use both. There are many car parking spaces for disabled people, but only a massive footbridge between the platforms. Whereas disabled people can park there, they cannot actually get from one platform to the other. Does he agree that that situation cries out for Access for All funding from the Department for Transport to make the station fully accessible for disabled people?

[Rory Stewart]

Absolutely. That is an exact example of the importance of the Access for All funding provided by the Department. I am sure that the Minister will discuss that at greater length. Of course, it is not quite as generous as we would like. There is not yet a legal obligation on the Government to provide Access for All funding, so it is unlikely to be able to provide for more than a minority of the cases represented by hon. Members in the Chamber.

[Guy Opperman (Hexham) (Con)]

I welcome my hon. Friend’s campaign, which is supported by Northumberland and the Tyne Valley Line rail users group. Does he agree that the campaign to rebuild Gilsland station—it starts in my constituency, but ends in his—would be the perfect place to have a station with proper disabled access?

[Rory Stewart]

It is very difficult for me to disagree with my hon. Friend.

I have a more serious and general point that is worth raising with the Minister, who is kindly giving us his time today. One of the challenges for Gilsland and smaller remote stations is one of metrics and measurement, and about how the Government assess which stations to prioritise. Understandably, they tend to focus on footfall as a way of prioritising stations, but that misses many things. It misses the fact that a remote rural station suffers from general transport issues, such as fuel poverty and a lack of bus services.

Remote rural areas tend to have issues relating to an ageing population—demographic issues—that are not necessarily captured by the Government’s form of measurement. For example, the absolute number of people getting off at Penrith station is not that dramatic, but the number of people aged over 65 in my constituency will double in the next 10 years, so that the majority of people in my constituency will be over 65 in 10 years’ time. They may not have disabled cards, but to come down 45 steps with a 35 kg suitcase and get up the other side is not necessarily a problem simply for the disabled.

[Jim Shannon (Strangford) (DUP)]

I thank the hon. Gentleman for bringing this matter before the House. The reason why everyone is here is that we can all relate to this issue.

In a previous life in Northern Ireland, I was a Member of the Northern Ireland Assembly, which decided to introduce a strategy to address the issue. Every train and almost every station in Northern Ireland now has disabled access. Some £18 million was set aside last year for that purpose, and there are only two stations left to do in Northern Ireland. Is not the real issue that the Government have to set aside money to meet the equality legislation, as we decided to do to meet the needs of disabled people across the whole of Northern Ireland? We have two stations to do—almost there.

[Rory Stewart]

That is a wonderful example. The argument is about learning not just from Northern Ireland, but from the symbolic benefit. At a time when the public are increasingly frustrated and perplexed by what politicians are up to and about what our job is, such projects are highly visible—people can relate to them and see them—and they generate employment. They are exactly the kind of highly visible infrastructure projects that this Government are promising and that I believe we ought to be able to deliver.

[George Freeman (Mid Norfolk) (Con)]

I am reluctant to interrupt my hon. Friend’s eloquent exposition. If I might be forgiven the pun, he is making a very good set of points. In particular, he makes a good point about how this country has reached out to the disabled community. Anyone who watched the Paralympics last year would be disabused of any remaining notion that disabled people are not able to rise to the challenge.

Does my hon. Friend agree that disability access is often access for others as well? At rural stations in my constituency, investment in disability facilities benefits bike users, mums with prams and others who are less able to get around. Does he agree that stations in rural areas, with rural broadband and infrastructure, are often the hub of a vibrant rural economy? In my constituency, Wymondham station is the model. I was recently lobbied by some constituents, led by Joy Batley. They have to get off at the southbound platform and get a taxi back to the other side to cross the track.

[Rory Stewart]

My hon. Friend makes a very eloquent statement. It strikes me that that point—that we should not focus simply on footfall or on disability numbers—is absolutely essential to make to the Minister. My hon. Friend’s argument is crucial: we are of course talking not just about people over 65 or those with prams, but about the usual requirements of tourists, for example. Many of us may represent constituencies that have a high number of tourists, who by their very nature tend to travel with large suitcases and bags.

[Steve Brine (Winchester) (Con)]

I congratulate my hon. Friend on securing this debate. He is absolutely on the right track—[Hon. Members: “Oh!”] Even as I said it, colleagues. May I welcome his debate today, and wish him luck with his campaign locally? If he wants some inspiration, he could visit the great city of Winchester where Network Rail has just announced that it is to install a footbridge over the station with a lift either side, so that disabled elderly people and visitors can get around. At the moment, the situation is exactly as my hon. Friend has been describing—getting taxis to go round the one-way system just to cross the bridge. He is welcome to come to Winchester at any time, and I am happy to spread a bit of light into his debate.

[Rory Stewart]

My hon. Friend is very kind. The situation in Winchester is exactly what places such as Penrith would dearly love—a lift and a footbridge across the station. At the moment, if a seriously disabled person is in a wheelchair at Penrith station, unless they travel up to Carlisle, they have to make a formal request—there are 14 formal requests a day and scores more that are not formally made in advance—which involves them being pushed across the great west coast main line in the gaps between trains travelling at 125 mph. Those are not exactly the kind of conditions that we wish to encourage.

[Lisa Nandy (Wigan) (Lab)]

The hon. Gentleman is very generous with his time. Notwithstanding all the points that he has made, with which I agree, does he accept that there is a real issue about the disappearance of staff from many stations? However many adaptations we introduce, some people will always need extra help to get around. As well as needing that additional assistance, many people with disabilities have been subject to hate crime, and so may be deterred from travelling alone to places where there is not a staff presence.

[Rory Stewart]

The hon. Lady is absolutely right. She takes us back to the bigger strategic point that the Minister has had a grip on throughout this Administration, which is that we believe in rail and we believe in trains. We are investing an enormous amount of money in that idea. In doing so, we might as well get it right. The sums of money we are talking about to have the right kind of facilities available for disabled people are relatively trivial compared with this enormous bet that the Government are making and that the Opposition voted for on the future of rail travel. If we are spending £43 billion on a high-speed line so that people in my constituency can fly up to Lichfield and then on their trains fly up to Penrith, it would be a great pity if, at the other end, they were unable to get off the train at all.

[Nigel Mills (Amber Valley) (Con)]

Does my hon. Friend agree that using footfall as a measure is pretty unfair on a station such as Langley Mill, which has a steep and slippery staircase? It is hard for many passengers to use the train. Perhaps if we had stations that were fit for the modern world, we might get the footfall. It is especially hard to understand when several million pounds can be found to invest in a station a few miles down the line, but a few hundred thousand cannot be found to put disabled access into an existing station.

[Rory Stewart]

That is a vital point. It returns us to the general theme, which is that when we have made the big investment, the big bet, a relatively small amount of money would make all the difference in use. The fact that people in Penrith and the Border can get up to Cumbria in three hours and 15 minutes is the most extraordinary transformation—for tourism, for our economy, for small businesses, for people’s quality of life, for connections to other parts of the country, and for people’s ability to go abroad. All of that is being held back by what would probably be an investment of a few hundred thousand pounds to finish the job.

[Mr Tom Clarke (Coatbridge, Chryston and Bellshill) (Lab)]

I am grateful to the hon. Gentleman for giving way and I congratulate him on choosing such an important subject for debate and on his eloquence. He referred earlier to legislation that has been passed by this House, and I am sure that as he continues his research he will find that in 1986 I was fortunate enough to pilot through the House the Disabled Persons (Services Consultation and Representation) Act 1986. The thematic support for the Act was based on advocacy, because not all disabled people can speak for themselves. Some, as we know, were placed in guards’ vans at that time and given very little help. Can I get the hon. Gentleman to agree that, in addition to what he is doing, which is excellent, he will support advocacy so that those who cannot speak for themselves will find that their views do not go unreported?

[Rory Stewart]

Absolutely. Indeed, I pay tribute to the right hon. Gentleman for the extraordinary work that he did in the 1980s. Yet again, at a time of cynicism about Parliament, cynicism about Back Benchers, and cynicism about what people can contribute, the contribution that he made as an Opposition Back Bencher at that crucial stage was really heart-warming.

[Andrew Stephenson (Pendle) (Con)]

My hon. Friend is being incredibly generous with his time. I congratulate him on securing this important debate. Does he agree that it is not just a matter of stations but a real lack of consistency between train operators on disabled access? A constituent of mine uses a mobility scooter, and I was told by Northern Rail that because it has 13 different types of train, most with ramps that are steeper than eight degrees and therefore in its eyes unsafe to use, she has to be accompanied by someone to fold and lift her scooter on to each individual train. In other parts of the country, train operating companies have come up with solutions to that. Does my hon. Friend agree that train operators should try to find a consistent common approach to the issue of access for people using mobility scooters? Perhaps the Minister could look at that as part of the franchise process.

[Rory Stewart]

My hon. Friend makes two important points. The first is about the inconsistency between operators, which is something that we have experienced very personally in Penrith. The apparently winning bidder for the west coast franchise committed to install a lift at Penrith station. When that franchise collapsed, having got a written commitment from the chief executive of that group, we ended up going back to Virgin and no such commitment is emerging. Virgin says that it has no interest in the work because it has only four or five years to run on its franchise. That has been a great disappointment for us and illustrates my hon. Friend’s point.

The second, bigger point, and the more important one, is that disabled access at the train station—in other words lifts—is only the beginning and not the end of the conversation. There are any number of other things to be considered. Some of them are to do with changes in technology available to disabled people, the increasing use of mobility scooters and the importance of being able to get them on and off trains and the height of the platforms—in many cases, the platforms are built at the wrong height for people to be able to get off the train. Those may be expensive interventions but they certainly need to be part of our objectives.

Another objective is access to disabled lavatories on board trains. Recently, one of my constituents was seated in the wrong carriage and was unable to access the disabled lavatory. No one was able to assist them to get from one carriage to another, and the result was really distressing.

To conclude, this is a matter of which Britain should be proud. All Back Benchers and all parties—all the way from Northern Ireland, through the Labour party, the Liberal Democrats and the Conservatives—have done an extraordinary amount to show what Britain means in terms of disabled rights and disabled access. This is also a Government who are proud of their infrastructure investments and their contribution to employment through infrastructure, particularly through railways. We must put those two things together. If we can do that, we can look forward to a day when all hon. Members will be able to access the wonderful conditions that are now available at Winchester station. All Members who have gathered today to talk about the problems of access in their own constituencies will be able to get to where we would like to be at Penrith, which is a world in which the millions of people using trains, including the 7.5 million tourists who go to the Lake district every year, will step off that train on to Penrith station and see a brand-new lift, and they will see it not just as an article of public convenience but a symbol of British civilisation.

[Mr Philip Hollobone (in the Chair)]

We are now, metaphorically speaking, going to struggle with our suitcase over the footbridge from the hon. Gentleman’s remarks to the Minister’s response.