Inclusive Transport Strategy

Rachael Maskell Excerpts

Thursday 25th October 2018 Commons Chamber

[Rachael Maskell (York Central) (Lab/Co-op)]

This debate is about the 13.9 million people in the UK who want to benefit from barrier-free travel, whether for work or leisure, whether to advance their opportunities or lifestyle, and to do so with choice and dignity, and without additional cost. No one chooses to be born with or to develop an impairment, and yet we know that disabled people are seriously economically and socially disadvantaged, frequently facing barriers throughout their lives, and facing discrimination even now in 2018—23 years after the Disability Discrimination Act 1995.

Inclusivity across our transport system can, should and must break this cycle and enable disabled passengers to access the things that the rest of us can enjoy. Labour fully comprehends this, because it is written in our DNA that when you create barriers, whether economically, socially or physically, you not only discriminate but limit the opportunities of others. We know how transport provides social connectivity to people who are isolated, can facilitate access to work or leisure, and can enhance independence and opportunity. To get this wrong is to limit the lives and hope of others. To get this wrong means that the state has disabled people by allowing barriers to continue.

Progress and spend over the past eight years has been too slow and too little. The inefficiencies within the system have yet again meant that disabled people were pushed to the back of the queue—and, I have to say, without enough realisation from Government or remorse from the industry.

Tragically, Governments and society have for too long built those barriers to disabled people, to exclude them and to remove the freedoms that so many of us take for granted. Today, I am sure we will hear many powerful examples of physical barriers across different modes of transport—planes, trains, buses and taxis—and for those wanting the opportunity to actively travel by cycling, walking or use of a mobility vehicle. We will hear about the infrastructure limitations and barriers that people face, and the choices and opportunities that they limit or deny people altogether.

I recall a woman in my constituency who is doubly incontinent, due to radiotherapy treatment for the disease she had—she did not choose to be so. She was denied universal credit owing to the complete failure of work capability assessments, which has left her in poverty, making it unaffordable for her to travel. Not having a toilet on a train, at a station or on a coach means that she cannot travel to see her mother. That is her goal. We must and should enable her to reach it.

I use that example to highlight the range of considerations that must be taken into account when we create an inclusive transport network. Disabled people are priced off our railways because they are far more economically disadvantaged than non-disabled people. Disabled people have to find an additional £570 a month in costs. Poverty is a major reason why people cannot travel, and because people cannot travel—for example, for work—they are economically disadvantaged. If Labour is about anything, it is about breaking this cycle, which we know has got far worse since this Government came to power. Wages have stagnated to below 2010 levels, and the most in need are denied the very social security to support their access requirements, keeping people in poverty or pushing them further into poverty.

Labour will, as is our mission, end this shameful and disgraceful approach to disabled people. In the sixth richest country in the world, we will not tolerate marginalising the most vulnerable people in our society and robbing them of the most basic rights that anyone should be able to have. Transport provides such an opportunity to turn people’s fortunes around. Whether someone faces a physical or sensory impairment, a mental health or neurodiversity challenge or a combination of those, whether they are injured, a parent with young children and buggies to navigate, old or frail, Labour will remove the barriers that stop them achieving their goals.

The Government’s inclusive transport strategy makes a good start, but much is missing, and I wait to hear how it will be fully funded and scheduled for implementation. Maybe Monday will be its judge, when the Chancellor gives his Budget statement. I know that the Minister has prioritised this strategy, but sadly her boss, the Secretary of State for Transport, has not shown such commitment.

More than £50 million of the Access for All funding planned for the current control period has been deferred, with half of all projects being postponed. Control period 5 funding has been slashed from £135 million, including a £32 million roll-over, to £87.1 million in 2012-13 prices, with the remainder of the original fund value now planned to be spent between 2020 and 2024. Labour is committed to restoring the £50 million that the Government have slashed from that budget.

Network Rail is inviting nominations for eligible stations, following the Government’s commitment of up to £300 million for Access for All in control period 6, but it is also looking for cash-strapped local authorities to contribute to bids and work in partnership—money that they do not have. Commitment is demonstrated by money. That is where the Government have been left wanting.

The Government’s inclusive transport strategy sets out five strands of work: raising awareness of passengers’ rights, staff training, improving information, improving infrastructure and using technology. Those are all welcome and all plausible, and long overdue. Addressing rights and responsibilities is good. Every penny wisely spent on infrastructure forms a crucial part of removing barriers for people who want equality, but sadly the strategy is not complete, and I therefore have to say that disappointment was felt on the Labour Benches. I know from talking to the amazing charities working on access issues across the transport sector that they share that disappointment.

I turn now to those who work across the network—something omitted from the Government’s strategy. Staff training, which we know can make a real difference, is rightly in the strategy, but who is working in the sector? If the transport sector does not make a radical change to who it employs, transport will fail to understand what is wrong. Of the 13.9 million disabled people, just 3.4 million, or 24%, work—what a wasted opportunity.

Every time I ask this question, I think of a constituent of mine who is autistic. He absolutely loves trains and wants to work on the railway. He has done courses and training under Government schemes, but at 30 he has only had three months of work sticking labels on jam pots. We are impoverished because his ambition has been denied. I set a challenge to the transport sector and the Minister today. Having tried to draw out statistics to no avail on how many disabled people work across the sector, which speaks volumes, my challenge is this: what are you doing to radically change the diversity of the workforce? No excuses and no prejudices—what are you doing?

If the workforce is inclusive, the industry and Government will not only grasp what they have to do to change, but economically, people who have been disabled will be able to get out of their homes and travel, and economically, the sector will benefit. If we have to enable staff, we have to enable everyone. Labour is committed to taking us on that journey, and we believe that the unions will be the facilitators of change. This is in Labour’s DNA. It is in our name. We are about transforming the world of work.

At this point, I want to recognise the incredible work that the Transport Salaried Staffs Association has done on neurodiversity and the transport sector. It stands out in the industry and has shown real leadership in recognising opportunity. I also have to extol the commitment and endurance of the National Union of Rail, Maritime and Transport Workers for its persistence in making the case that a second safety-critical person—a guard—must be on a train. It is right. If transport is to be inclusive, physical and structural changes have to occur, but we also need people to be there, providing the vital public service that enables, not disables, people.

[Lilian Greenwood]

My hon. Friend is dealing with issues around the presence of staff. Does she agree that the presence of a member of staff on trains and at the station is not just important for disabled people—it may be vital for them—but is good for everyone, because it means that everyone who encounters a difficulty has someone they can go to for help and advice?

[Rachael Maskell]

My hon. Friend is absolutely right. We know how vital our public servants working across the rail industry and the transport network are, at vital interchanges and stations, providing not only signage and support for individuals but the holistic customer service that the public rightly expect.

Cracked pavements are a major transportation barrier for people who trip over the cracks. People have lost their lives as a result of this. If we are going to talk about active travel, which we must, we have to ensure that councils such as my own—which has shamefully not addressed this—are equipped to address this issue. Parking on pavements is a cause of this and must be addressed. I was delighted when the Minister said that she was committed to addressing this, to help visually and physically disabled people avoid serious risk.

We need to build a cycle industry for everyone. EMPowered Cycles, which I went out with a few weeks ago on a ride, is inspirational in the way that it adapts bikes to enable anyone who wants to cycle to do so. Labour wants every child to have the chance to ride and to access cycling—and, for that matter, we will extend that enjoyment to all, taking away the multiple barriers faced by disabled people who want to cycle. Making cycling accessible for them will make it accessible for all.

The Bus Services Act 2017 rightly demanded that audio-visual equipment be installed across the network—thanks to Labour’s amendment. However, two years on, we are still waiting for the Government to lay the regulations. When will those regulations be laid? Will Brexit get in the way yet again, or will we see them laid? The bus companies say that they are not able to install the equipment because they do not know the scope of the requirements on them. I urge the Government to move on that issue.

To access a bus, however, people need a bus. The cuts to bus routes, with 199 routes cut or reduced last year alone, have cut the opportunities for disabled people at a time when 60% of disabled people live in homes without a car. That is why Labour is committed to reconnect people and communities in rural and urban areas through our bus plan. As for the fear this Government have sowed throughout the community transport sector—I thank all those involved in the sector for their service—they have not even had the decency to respond to the consultation from May, which is six months ago, leaving community transport in paralysis. Labour would take away that fear and support this vital lifeline to so many.

In the light of the independent report on taxi and private hire that was published in September, “Taxi and private hire vehicle licensing: recommendations for a safer and more robust system”, Labour welcomes the recommendations and has committed to reform the legislation guaranteeing national standards on safety and accessibility.

As for rail, we could dedicate a whole debate to station access. Stations absent of rumble strips on their platform edges and those with poor signage are failing the test. My trip to Biggleswade station highlighted how making such adjustments would mean that not only disabled people, but elderly people and mums and dads with pushchairs could use the train. Just 20% of stations are currently step-free. May I congratulate Liverpool’s metro Mayor, Steve Rotheram, and Councillor Liam Robinson, with their publicly owned trains on their publicly run network, on procuring an entire fleet of new trains that are step-free and accessible? It just goes to show what a publicly run service can achieve and why Labour will prioritise this issue—oh, and they have ensured that there will be guards on the trains.

I have to raise Govia Thameslink Railway’s disgraceful pronouncement earlier this year about dwell times at stations. That was another of its failings, and another reason that the Secretary of State should bring that route back under public ownership. It instructed staff:

“DO NOT attempt to place PRM”—

a person of reduced mobility—

“on train if there is a possibility of delaying the service”,

and that someone having a seizure should be moved

“from the train as quickly as possible”.

This is completely unacceptable. It boasted that such

“processes will help us deliver a 21st century railway”.

No they will not, and to discriminate so overtly shows just how unfit such franchise holders are.

Labour further understands that we need a real shift in engineering. I say to disabled people, “Become engineers”, and I say to the Government, “Make this happen”. When our engineers, designers and transport leaders have lived experience, then we can engineer in access for all. Others have to change, too. At a recent presentation, the Office of Rail and Road told us how it was content that one in five people were failed by Passenger Assist. That failure told us why we are not content with that organisation. Leadership has to be about ambition, and I was very surprised that the Minister said that her strategy would be delivered by 2030, which coincides with a date set by the UN, given how fast she could drive forward the strategy.

Leadership is about ambition, and that is why Labour believes that the public transport system can and should be transformed. With my hon. Friend the Member for Middlesbrough (Andy McDonald) at the helm—a man burning with ambition to create an economically, socially and physically inclusive railway—that will change lives, and that is what Labour Members will achieve when we come into government.

--- Later in debate ---

[Rachael Maskell]

As expected, we have had an insightful and thoughtful debate about how we must absolutely remove the barriers that have been created across the transport system, which have disabled 14 million people across the UK who experience some form of impairment. I thank all hon. Members for highlighting their concerns, their cares and their local examples. Each case tells a story of how communities have been denied access to transport and, therefore, to the opportunities enjoyed by so many of us.

The hon. Member for Banbury (Victoria Prentis) extolled the transport system in Oxfordshire, but it is alarming to learn of the level of cuts made by the Tory-run Oxfordshire County Council. The impact on the buses has been of such a scale as to garner national media attention, showing that the Government’s austerity plan is still very much alive.

As ever, my hon. Friend the Member for Nottingham South (Lilian Greenwood) gave us a tour de force as she took us around the different modes of transport in her constituency, eloquently setting out what needs to be done and highlighting Nottingham City Council’s dedication to increasing disabled people’s access to transport. Like her, I regret the fact that the cuts that her council has faced mean that it is not able to offer disabled people the ability to use their passes at peak times. I hope that the Chancellor will give her some hope on Monday. The intervention of my hon. Friend the Member for Blaenau Gwent (Nick Smith)—I was sorry to hear about the loss of his constituent’s dog—highlighted how important it is that road users and planners ensure that vehicle parking does not create more barriers.

The hon. Member for Inverclyde (Ronnie Cowan) highlighted the progress made by the Scottish Government, who are moving far faster on initiatives than the UK Government. He mentioned how his constituent Jim MacLeod had alerted him to the barriers that disabled people face. My hon. Friend the Member for Blaydon (Liz Twist) again spoke about her experience as her constituents Laurel and Margaret took her on a tour of her constituency to highlight the barriers that visually impaired people face. She also spoke of the essential role of guards on trains. Following all those contributions, there is clearly much to be done.

Communication was a theme in today’s debate. Whether in person, by providing information or through the latest technology, it is important that we are able to communicate with disabled people to enhance their experience of the transport system. We have heard about the different modes of transport that are available, but if we bring modes of transport together at an interchange, we must ensure that those choices are available to everyone, including disabled people. It is vital that we get the maps and apps right and that we extend the opportunity to access transport to everyone. The challenge before us today is to take advantage of all those opportunities and technologies through the work of our dedicated transport workers.

Labour sees transport interchanges as a real opportunity. We have heard how people can be disadvantaged by stations not being accessible, and therefore we need to bring about redress. The historical franchises should employ disabled people and, of course, under our national railway plan we would not have to wait years until franchises run out. We could make those changes and make a difference to disabled people.

We have heard about the impact of different environments, about people who struggle in crowded environments and perhaps require additional support. I was heartened when I met London North Eastern Railway a week ago, as it now employs an access and inclusion manager, Charlie Woodhead. I look forward to working with him, and it shows what can be done by a publicly owned railway service. I hope others will follow that example.

Making transport accessible means that more people can travel. Having more people travelling on public transport is better for our environment, and it is better for everyone economically, for the individual traveller and for the Treasury.

Of course everyone should have the opportunity to book in advance, and it is a positive advance if systems can retain information about a traveller’s support needs. However, everyone must also have the opportunity to turn up and go, as my hon. Friend the Member for Nottingham South said. That is clearly where transport is failing, and I trust that, significantly, the strategy will mean that everyone can have equality of access to our transport system.

As I said in my opening speech, 14 million people depend on the Government getting this right. My hon. Friends and I have set out how planes, trains, ferries, buses, cycling, walking and other modes of transport can be accessible. My hon. Friends are determined to see barriers removed, lives transformed and opportunities unleashed for all those who experience barriers today, whether economically, socially or physically. A Labour Government will ensure that they have the opportunities they deserve.