HMRC Office Closures Debate

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Department: HM Treasury

HMRC Office Closures

Philip Davies Excerpts
Tuesday 24th November 2015

(8 years, 5 months ago)

Commons Chamber
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David Gauke Portrait Mr Gauke
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Yes, I think I can provide that reassurance to my right hon. Friend. An organisation that can make better use of technology and improve the way it works will find that there are some activities that it currently performs for which it requires large numbers of staff, but that it will not necessarily need those staff members in future. There are, however, a number of things that HMRC does that will mean that it requires those staff members. HMRC will become a more highly skilled organisation. It will need highly talented people to be able to ensure that we get the money in. My right hon. Friend provides a good example. There may be people currently working in, for example, Chelmsford who have skills that HMRC needs. They will be able to work in Stratford. I can point to other examples of similar circumstances throughout the United Kingdom.

Philip Davies Portrait Philip Davies (Shipley) (Con)
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I do not disagree with the overall picture that my hon. Friend paints, but the decision to base the regional hub for Yorkshire in Leeds rather than in Bradford is crass. If it can be shown that locating the regional hub in the Bradford district will be cheaper for the taxpayer and offer better value for money, and that the calibre of the staff could be accommodated in and attracted to that base, will my hon. Friend give a commitment to revisit this decision and look at what the Bradford district can offer?

David Gauke Portrait Mr Gauke
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I welcome the fact that my hon. Friend supports the view that we should move to a smaller number of regional centres. I am conscious that there are different views on locating the hub in Leeds and Bradford. HMRC’s analysis is based on the fact that it has large numbers of staff who live and work in, for example, York, Harrogate or Sheffield. Returning to the point made by my right hon. Friend the Member for Chelmsford (Sir Simon Burns), if those people are to be redeployed, it is substantially easier for them to go to Leeds, because there is a direct train service to Leeds, than it would be for them to go to Bradford, for which they would have to travel into Leeds and change, and their commute could then be beyond what would constitute reasonable daily travel. In fact, I should have said Hull rather than Harrogate, but there are similar points as regards staff living in Harrogate, and in Doncaster, in that it is easier to get to Leeds than to Bradford. As always, I am more than happy to listen to the arguments made by my hon. Friend the Member for Shipley (Philip Davies), and by others. Indeed, I am to have a meeting with Bradford MPs over the course of the next week or two to hear the arguments that they wish to put.

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Philip Davies Portrait Philip Davies (Shipley) (Con)
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I am in a difficult position, because I did not agree with much of what the hon. Member for Livingston (Hannah Bardell) had to say in respect of her overall analysis of the situation. I tend to agree with the Minister’s view: it is preferable to save jobs rather than save buildings, if the choice comes down to that. However, I think the way in which HMRC has gone about this has been rather cack-handed, so I do not feel able to support the Government either. I shall have to reflect further before the Division at 7 o’clock.

I want to focus on the decision in West Yorkshire. In Shipley, a tax office employing 924 staff is due to close. In Bradford there are two further offices, one with 358 employees and the other with 632. HMRC currently employs a total of 2,300 people in the Bradford district. To close down all the offices in Bradford and locate a regional hub in Leeds makes absolutely no sense.

The Minister will say that of course everyone is going to be a nimby and argue for their own areas but he must look at the bigger picture, and I accept all that. I would not decry any of it. My starting point is this: what produces the best value for money for the taxpayer in the United Kingdom? That should be at the forefront of what the Government are trying to do, but what they are actually doing, in a rather bizarre way, is locating a regional hub in a place that will be more expensive for the taxpayer than a very feasible alternative. If this is all about value for money for the taxpayer, why on earth should the Government make that decision? They should be making decisions based on what will be cheapest for the taxpayer.

Let me explain to the Minister why it would be more sensible to base a regional hub in Bradford rather than Leeds, and draw his attention to the flaws in the Government’s decision. Accommodation costs in Bradford are at least 20% lower than those in Leeds. That, too, would be a considerable saving for the taxpayer, and I do not think the Minister should turn his nose up at it. Most of the staff who will be moved would commute over shorter distances, because so many existing workers are from the Bradford district, and it would be much better for most of the staff to stay there.

The Minister may or may not wish to confirm this, but the decision seems to have been made on the basis that the only way to recruit top-quality staff, or staff with a certain ability, is to locate the offices in Leeds rather than Bradford. Not only is that insulting to Bradford, but it is based on no facts whatsoever. It is complete and utter bunkum. Saltaire, in my constituency, contains one of the most technologically advanced businesses in the country, Pace International. It is the biggest provider of set-top boxes in the world, and it does not seem to have experienced any problems recruiting high-level and high-quality staff to the Bradford district. If HMRC’s argument made any sense, the Minister would be saying that companies like that could never locate in the Bradford district, and that they would have to go to Leeds to acquire staff of the necessary calibre. HMRC’s thinking has been flawed from the start.

If that has not persuaded the Minister, I suggest that he visit any of the stations on the Airedale line in the morning, and then visit Leeds station during the rush hour. If he does so, he will find legions and legions of people—thousands and thousands—who live in Airedale, in the Bradford district, and who would presumably prefer to work there but are making the journey into Leeds to their jobs. They are already attracted to the Bradford district. They are already living there. If the Minister and HMRC’s argument made any sense, they would all be living in Leeds. If that were the place to be, they would not be living in Bradford. Bradford is a place where many people choose and prefer to live, and it is ridiculous of HMRC to argue that the only way to attract quality staff is to base an office in Leeds.

It seems to me that this is all about what is in the best interests of the London-based HMRC staff. I am delighted that the hon. Members for Bradford East (Imran Hussain) and for Bradford South (Judith Cummins) are present. We will all work together, and I hope that the Minister will listen to the arguments and change his mind.

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Ian C. Lucas Portrait Ian C. Lucas (Wrexham) (Lab)
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I say to the Minister that this was an absolutely appalling announcement. It was appalling in the way it was done. I was sitting in a conference at 2.14 pm—I thank my hon. Friend the Member for Bootle (Peter Dowd) for reminding me of the time—with two Tory Ministers talking to us in north Wales about rebalancing the economy when I received a missive, not from a Minister or the Government but from a civil servant telling me that 350 people in my constituency in Wrexham would be made redundant or transferred from north Wales to Liverpool, where they would be in hot competition with individuals from Bootle trying to find jobs. I was told by email what the Conservative Government think of north Wales.

Never has there been a sharper contrast between rhetoric and reality. This Government supposedly talk about rebalancing the economy. Other colleagues in the Chamber have made the point that the sites identified and set out in the letter that was sent to us do not yet exist. This was an ideal opportunity for the Government to take a sensible approach to rebalancing the economy with taxpayers’ money, by shifting jobs out of areas that are economically successful and expensive, such as London or Cardiff, to other areas, such as north Wales. In Wrexham there are places available to house highly skilled workers providing a first class service in a new online age. The House need not take my word for it. We have in Wrexham high quality service companies such as Moneypenny, which provides virtual office services, and DTCC Avox, which provides company search facilities not just within the UK, but right across the world. They are expanding and bringing jobs to Wrexham in order to be more competitive.

This Government do not know their backside from their elbow. They do not recognise that already we have 350 highly skilled people in Wrexham who are doing an excellent job. In addition, we have people in the local economy who have been identified by the private sector as being particularly skilled at providing exactly the services that this Government or any Government need to bring in more money to eliminate the deficit that the Minister told us in 2010 would be gone by today but is still there because of the economic incompetence of the Tory party.

Philip Davies Portrait Philip Davies
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The hon. Gentleman made the point, as did the hon. Member for Bootle (Peter Dowd), that the sites were not known yet. A site is already available in the Bradford district that HMRC could move to, whereas in Leeds there is no identified site yet. Does the hon. Gentleman agree that it is very bad negotiation for the Government to say that they are going to go to a particular place without a site, because if they do identify a site the landowner will have them over a barrel when the negotiations take place?

Ian C. Lucas Portrait Ian C. Lucas
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I am grateful to the hon. Gentleman, and I commend him—which, I think, is a first in the 14 years I have been here—for his excellent speech. The points that he made mirrored many of the points I have been making and intend to make. It makes no sense whatsoever for the Government to approach the issue in the way they have.

I shall speak specifically about Wrexham because I am here to represent my constituents. It is incredible that the only HMRC service in Wales will be in Cardiff city centre. Cardiff city centre is boom town. The announcement from HMRC was followed last week by the BBC announcing the creation of its new centre for Wales in Cardiff city centre, so HMRC had better hurry up and find a site or there will be no room left in Cardiff.

The Minister is a reasonable man. I find it incredible that he has been in the Treasury since 2010, because he is a reasonable man. I ask him please to look at the announcement again. I mean it seriously. I cannot understand the rationale for the announcement economically, politically, intellectually or in any sense. He should listen to the sensible debate. I am grateful to the SNP for bringing the topic to the Floor of the House and I will certainly support the motion today.

We desperately need a fundamental rethink, because the Government are talking about our money—our money, taking jobs away from a place like Bootle! They should be using public money to support economic development in the parts of our country that need it most. That is common sense, I say to the hon. Member for Taunton Deane (Rebecca Pow). I ran my own business, and if I did it pursuing policies like this, I would have been bankrupt before I started.

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Imran Hussain Portrait Imran Hussain
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I entirely agree. As I said in an intervention, this decision has been ill thought out, and no economic or social case has been made against Bradford and the surrounding region. The decision has come as something of a hammer blow to Bradford, as there is a clear case for siting the office there: a case that makes clear the positive reasons for doing so, as well as the danger of a negative economic impact if work is pulled out of the city. We have a talented and young workforce who are crying out for opportunities such as this, and, as we heard from the hon. Member for Shipley, we have an identified site next door to the transport interchange. As well as being close to four top universities, we have the internationally renowned Bradford University School of Management.

Nor can I find any good reason for moving the entire operation to Leeds. The Public and Commercial Services Union—the civil servants’ union—has already complained about the lack of consultation and the fact that no one has had a chance to see, let alone scrutinise, the figures that have been used to come up with this plan.

Philip Davies Portrait Philip Davies
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Is there not every indication that Leeds does not want the hub to be based there, because it could attract private sector investment to any of the sites involved? Have the Government not effectively, and unnecessarily, crowded out private sector investment in Leeds?

Imran Hussain Portrait Imran Hussain
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The hon. Gentleman is quite right. This could have a detrimental effect on Leeds, and on the private sector in particular.

As I stand here representing Bradford, let me make clear my demand to see the figures and the argument for the move to Leeds. Such an important decision must be made openly, and in the full glare of public scrutiny, if we are to be persuaded that the move is not taking place for the convenience of London-based civil servants. Bradford has struggled for years to overcome the effects of de-industrialisation, and has had to tackle many problems. If HMRC relocated to Bradford, it would be a great help and a step on the road to the city’s way forward. It is just starting to show signs of recovery and a return of confidence, but the removal of these jobs will be a bitter blow.

I urge the Government to ask HMRC to reconsider its decision and look seriously at the compelling case for Bradford, and I ask them to be bold enough to change their minds.

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Damian Hinds Portrait The Exchequer Secretary to the Treasury (Damian Hinds)
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I am not quite sure how to follow the hon. Member for Kirkcaldy and Cowdenbeath (Roger Mullin).

Protecting the country’s tax revenues is of course a vital part of our long-term economic plan. It is particularly important given the contributions that we expect the tax system to make to delivering an overall surplus in 2019-20. As an integral part of that, we strengthened HM Revenue and Customs’ ability to carry out its job as effectively and as efficiently as possible.

In 2009-10, the tax gap stood at 7.3%. By 2013-14, it had fallen to 6.4%, and that represents an additional £14.5 billion in cumulative tax collected. Over the past Parliament, HMRC has secured around £100 billion in additional compliance yield, including more than £38 billion from big businesses and £1.2 billion from the UK’s richest 6,000 people. Our investments, including £800 million in the summer Budget, helping HMRC to recover an additional £7.2 billion, have been vital to achieving that success. As well as that, it is clearly important that the structure and organisation of HMRC are fully fit for the 21st century, and that is what these changes are all about.

Philip Davies Portrait Philip Davies
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Will my hon. Friend give way?

Damian Hinds Portrait Damian Hinds
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I will not just at the moment, if that is all right with my hon. Friend.

The primary objective is for HMRC to bring its workforce closer together in regional centres so that they can collaborate better, providing more opportunities for economies of scale and of scope and for individuals’ career progression. That will allow them to deliver higher quality public services at a lower cost to the taxpayer. It is simply not efficient to have HMRC’s 58,000 employees spread throughout 170 offices across the UK.

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Damian Hinds Portrait Damian Hinds
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If the hon. Gentleman will forgive me, I will not give way.

Keeping HMRC’s valued employees fully engaged has been a central part of the transformation programme. The proposals were initially announced internally 18 months ago. Since then, HMRC has held about 2,000 events across the country, talking to and consulting colleagues on the changes.

Philip Davies Portrait Philip Davies
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This is a really lazy reorganisation by HMRC, which appears to have picked either the biggest place in a region or the one that is easiest for the London staff to get to by train. Will the Exchequer Secretary consider what has been said in this debate and go away and look at the issues from a properly local perspective?

Damian Hinds Portrait Damian Hinds
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I assure my hon. Friend that that is not the way in which the process to identify the locations has been conducted. My hon. Friend the Financial Secretary mentioned earlier the combination of site and location-specific criteria. Critically, the process has also involved mapping out where HMRC staff live, in order to calculate reasonable travel distances and the locations to which those individuals can reasonably travel. In the case of HMRC staff employed in Leeds and Bradford, 130 live a more reasonable distance from Leeds than they do from Bradford.