Armed Forces Commissioner Bill (Third sitting)

Pam Cox Excerpts

Committee stage
Thursday 12th December 2024 Public Bill Committees

[Graeme Downie (Dunfermline and Dollar) (Lab)]

It is a pleasure to serve under your chairmanship, Mr Efford. I want to make a couple of small points. I have worked with ombudsmen in the past; ultimately, as we heard in the evidence earlier this week, somebody has to pay for an ombudsman. Often that is funded in other ways. I have previously worked with the energy ombudsman, whose funding comes from the energy companies. It is important to put that on the record.

Furthermore, just because an amendment says that someone is independent, that does not make it so. As the right hon. Member for Rayleigh and Wickford said, building trust will be crucial for the person in this role. Later clauses make clear the independence the commissioner will have—whether that is their ability to enter premises without notice, should they see fit, or to consider a range of different requests. My feeling is that the intent of the amendment is already covered by the Bill. It is important that we make sure that the commissioner builds that trust, as was pointed out by several witnesses on Tuesday.

[Pam Cox (Colchester) (Lab)]

I want to make a point about the wording of the amendment, which reads:

“The Commissioner shall operate independently from”.

Reviews that I have conducted of the powers of other commissioners do not explicitly state that. There are many special interest commissioners these days, so this would be an unusual provision in that regard. Like my hon. Friend the Member for Dunfermline and Dollar, I think the building of trust is essential to the smooth operation of the commissioner’s work with the armed forces and their families, which we so badly need. But that will be done in so many ways through the office of the commissioner. I do not think it would depend on this particular amendment.

[Luke Pollard]

I genuinely welcome the principle of the amendment and the spirit in which it has been tabled. It seeks to reinforce, in the Hansard of this debate, the position of both the Opposition and the Government: that the role should be independent. The commissioner should be able to conduct their inquiries and work separate from the functions of Government. It is precisely for that reason that we have drawn up the legislation in this way, so that the commissioner is independent. It is always helpful to place that on the record again. Should any future generations need to look at the intent of the Government at the time when this legislation was originally proposed and at our cross-party agreement that the commissioner should be able to carry out their functions without direction from the Ministry of Defence, they will be able to refer to this part of the debate and see that very clearly.

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[Mr Francois]

The Minister mentions Ajax. I did not, but as he did, we will read that into the record.

There were times when the Defence Committee would have dearly loved that power. Had we had it, certain programmes might have suffered a different fate. In parallel, there is another important difference between the American Committee system and ours.

[Pam Cox]

Will the right hon. Member give way?

[Mr Francois]

If it is about Ajax, gladly.

[Pam Cox]

The Committees are not comparable, are they? The American system of Select Committees is so different from ours that we are talking about apples and pears.

[Mr Francois]

They are not directly comparable, but as I was coming on to say, the American Committees have a much stronger power over appointments. To illustrate my point, some debates in the American media are about whether the new Defence pick that Donald Trump is advocating may or may not come under some challenge during congressional appointment hearings. That issue only arises because the Committee has a stronger power. Here, there is an increasing trend that a Committee is allowed to interview people and express an opinion, but ultimately it cannot say no.

We all agree that the commissioner will be a very important appointment, for all the reasons that the Minister has outlined. Getting it right is really quite important. In extremis, if the Select Committee were to decide, for some good reason, that a particular candidate were not suitable for the role, would the Minister support the idea of its being allowed to veto the appointment? If not, how does the Minister envisage the Defence Committee playing a part in the appointment of this very important person?

Armed Forces Commissioner Bill (First sitting)

Pam Cox Excerpts

Committee stage
Tuesday 10th December 2024 Public Bill Committees

[Michelle Scrogham]

Q What should we be learning from the German model to make improvements here?

Mariette Hughes: For me, the best thing from the German model that I would like us to learn from and take forward is the voice that Dr Högl has within the German Parliament. She has a permanent seat; she sits in all the sessions. I am not saying that the commissioner should have that, but they should certainly have the ability to lay reports directly or have them laid in the House so that more focus is placed on this. There is absolutely no point having all this access and information and creating the reports if they do not go anywhere and nobody talks about them. That level of parliamentary oversight and visibility is what we should mirror from the German system.

[Pam Cox (Colchester) (Lab)]

Q Thank you for joining us. The Ombudsman Association has questioned the use of the term “commissioner” in relation to this role, on the grounds that it is usually used for bodies with less influence. What are your views on that?

Mariette Hughes: I am also a board member of the Ombudsman Association. You will not be surprised to know that my views align very closely with those of the chair of the Ombudsman Association. I understand why we are using the word “commissioner”, based on the fact that we were mirroring the German system, but as set out in the letter from the chair, the Cabinet guidance is very clear that “ombudsman” is the gold standard.

As I have mentioned, we have 22 established schemes; we have a very wide network of ombudsmen. Within my office, we have spent a lot of time trying to get people to understand the value of an ombudsman, what it is and what it does. Having been the service complaints commissioner previously, I worry that going back towards “commissioner”—going from service complaints commissioner to service complaints ombudsman to armed forces commissioner—is a step back. It feels like if we are doing that, is the next step not armed forces ombudsman? Do we not just go there straightaway?

[Pam Cox]

Q What is your view of the comparison between the broad powers of an ombudsman and a commissioner in this scenario?

Mariette Hughes: The Cabinet Office guidance simply says that if you do not meet the standards for independence, impartiality, integrity and fairness, you cannot use the term “ombudsman”. There is an inherent elevation to “ombudsman”. There are no real prescriptive powers for what an ombudsman can or cannot do compared with a commissioner; it is all broadly set out in the legislation or the rules that govern. Each ombudsman scheme in the UK, whether they are statutory or voluntary ombudsman schemes, have different powers and remits. It is broadly what you make of it. It is about the gravitas of that term and the understanding in the wider landscape of what “ombudsman” means. We as the UK have accepted that an ombudsman is the top tier of fairness and oversight. Unless there are overriding reasons, I simply do not understand why we would use the term “commissioner” instead of “ombudsman”.

[Lincoln Jopp (Spelthorne) (Con)]

Q I have two quick questions. First, you clearly laid out what is new under the commissioner set-up, the broader thematic, but it strikes me that it is an “access all areas” pass, a backstage laminate—“Go where you want.” Do you think the legislation as drafted constrains or directs you sufficiently? How would you set your agenda, given all that freedom?

Mariette Hughes: Under the Bill as drafted, the remit is very wide. The key thing will be the secondary legislation—the regulations and schedules that cover exactly what the work looks like. It is also key that the individual sets out what their focus is and where they want to focus the work. There is a danger of thinking this is a magic silver bullet that will fix everything. You simply cannot fix everything, and even with the power to go where you like and look at what you like, you must have that focus on what is key to welfare.

The initial first year would involve a lot of scoping around, “What do we already know, what do we think we can fix, and what do we wish we knew?” We would focus on that within the broad categories set out in the Bill, but this is about welfare, not about going into all the back rooms and looking at all the sneaky files and exciting buttons just because we can. We must always ask the questions, “Why am I looking at this, what do I think I am going to achieve, and how will this make life better for service personnel?” It is very wide, and it will need to be set out in regulations how that is to be directed, but I would not want to constrain the individual in deciding what they need to look at, based on their experience.

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[Luke Pollard]

Q Thank you for that. Secondly, in relation to the ability of armed forces personnel to raise issues, people in civilian roles have greater access to do that. Can you talk us through how you think it might work, being able to raise an issue that is outside the chain of command, but is still within what is, in our military, quite a hierarchical structure? Can you talk us through how organisations such as yours would be able to communicate the ways in which that could work, but which do not undermine discipline and military order, and which provide the opportunity for the commissioner to hear from people about their particular concerns?

Angela Kitching: When we have gathered evidence before, particularly on sensitive issues, often we have allowed people to speak openly to us with a very clear and ethical statement about how we are going to use that information, which they previously agreed to. There is certainly the potential for us to be able to pass on that information on behalf of armed forces groups. We did that in relation to the Etherton report when people did not want to give individual evidence and did not want to step forward themselves. We gathered those views and submitted them to the review team on behalf of people who did not want to identify themselves. There is potentially a role for organisations—not just us, but many others—to do that. Thinking about the location of those conversations is really important. They cannot be on bases; they need to be in an environment where people feel comfortable to express themselves.

Overall it is the assurance that the office of the commissioner has a degree of separation from chain of command that is the most important thing. Ensuring that the office has adequate resources to be able to do the kind of work that I have just described will be important, and trying to make sure that that person is able to demonstrate that they are sufficiently independent of the current chain of command, and are really able to bring forward views that will very difficult for chain of command to hear, is important.

Ted Arnold: Also, it is important for chain of command to feel that they are comfortable raising those issues as well, knowing that it is going to the Secretary of State and being considered by Parliament.

That also builds on and adds to the importance of the commissioner drawing upon data and evidence from the veterans’ community, particularly those who have been recently discharged. For some, it takes many years for them to get help and to reach that crisis point—to have those reflections and be able to say what could have been done better during their service. The removal over time—being away from your service and not fearing repercussions, particularly in terms of your career, can add to that. As Angela said, the Etherton review was a great example.

[Pam Cox]

Q Thank you for joining us today. I recognise much of what you say about the challenges of service life through my experience in the armed forces parliamentary scheme and representing a garrison city, Colchester. We all hope that the Armed Forces Commissioner will help to address those challenges. We talked about how we might measure the impact of the commissioner role, but how might that impact be communicated? What role might your organisations play in helping to communicate that?

Angela Kitching: I think it is really important to lay out from the start what the intended change is. When we are asking the commissioner to report, it needs to be a report that looks at the intended impact and then tries to measure against that. It cannot just be a report of activity.

I also think that, as the commissioner opens thematic reviews, they need to make sure that they invite evidence from organisations, academics and others who have depth of experience in some of the best ways to address some of those issues, and looking at the change that could be achieved over time. Many of them are well-trodden paths as research issues either in this country or internationally. They need to be looking at what works and addressing some of the concerns—that evidence is readily available, and we need to make sure that the commissioner is on the front foot in drawing that in.

In terms of Parliament, as soon as reports are laid in Parliament, we obviously do our best to try to make sure that they are well communicated in the community, but it is very difficult to reach into somebody’s service life. They are in the middle of their job, as you will have experienced, and their head is on the job. It is about making sure that they are well networked in the armed forces community. The armed forces champions who were mentioned would be one way of making sure that the wider system understands the changes that are necessary. Armed forces liaison officers, who are Government-appointed in Wales, are a good model for people whose role it is to reach into communities and are additionally resourced to do that, unlike the armed forces roles in local authorities and the NHS, which are usually voluntary. It is about being well networked in the existing armed forces communications structures.

There is also something about the in-service welfare system, which, as Ted mentioned, can be incredibly patchy in the way that it delivers outcomes for people. I think there is probably a duty there that thinks about how better we can require the in-service welfare system to consider changes that come out of the commissioner’s office, perhaps requiring them to write back to say, “This is the impact and this is what has changed as a result of it.”

I am afraid that the way to do it is probably all of those methods at once.

[The Chair]

That brings us to the end of the session. Thank you very much to our witnesses. We will go on to our next panel.

Examination of Witnesses

Lieutenant General Sir Andrew Gregory KBE CB DL and Lieutenant General Sir Nicholas Pope KCB CBE gave evidence.

Armed Forces Commissioner Bill (Second sitting)

Pam Cox Excerpts

Committee stage
Tuesday 10th December 2024 Public Bill Committees

[The Chair]

Q Abby, do you have anything more to add to the answer you were giving to the Minister?

Abby Dryden: Just to say that with families and the commissioner, putting families of all kinds at the centre of everything that goes on is key. The notion of family has changed significantly, so it is about making sure that there is an inclusive understanding of what a family might constitute. For non-UK serving personnel it is important as well.

[Pam Cox (Colchester) (Lab)]

Q Apologies for the interruption earlier. I want to refer back to an answer you gave my colleague David Reed when you suggested that you had not had to forward any issues to the ombudsman as previously constituted. Have you ever forwarded issues to other agencies on behalf of serving personnel or their families? What kind of agencies might they be?

Abby Dryden: We do that on a regular basis. As for referrals to other charities, there is the Army Families Federation, the Naval Families Federation—that type of organisation—as well as specialist organisations for health conditions or for things that are specific to the individual that we have assessed might be of benefit to them. We also refer to legal advice if we feel that that is something they are asking us to provide them with. That is a regular thing that we undertake organisationally.

[Pam Cox]

Q But referrals to other ombudsmen or commissioners has not traditionally been part of your role?

Abby Dryden: Not usually, no. Not in my experience.

Examination of Witnesses

Colonel Darren Doherty, Mandy Harding and Air Commodore Simon Harper gave evidence.

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[Luke Pollard]

Q Thank you all for coming to provide us with evidence today. As Devonport’s MP I get lots of copies of Homeport from the Naval Families Federation for my constituency office, so thank you for all those that come through the post. For me the extension to families is a key part of the legislation, because it is the first time that we have had the acknowledgement of families in the Armed Forces Act with a real focus on their welfare needs.

I am interested to get your perspective on how you think an Armed Forces Commissioner’s office would deal with and seek to build trust with the families, because it is much easier for the commissioner to visit a base. If there is accommodation on site, that might be the case. But we know that not everyone who serves and their families live on bases. We explicitly exclude the commissioner from having a right to inspect someone’s home without notice, for very good and obvious reasons. But how do you think the commissioner should access and seek to get views from and be responsive to the needs of families? I know that will change depending on service and location and the barriers to get there. It is important that we have an understanding about what they are so we can seek to overcome them. Can you expand on that kind of challenge? Shall we go to the Navy first?

Sarah Clewes: That will be the tricky bit—building the trust and giving prompt responses. Doing what the commissioner says he or she is going to do will be really important to build that trust. We know from the covenant, for example, that has been around for 12 years, that if you ask serving personnel and their families, a large percentage of them still do not know what the covenant is, what it does, or how it changes their lives, and that has been around for a long time.

That is just an example of how education is absolutely key, as is building trust and rapport and having really slick processes so that if somebody has been invited to ask a question they get a swift response in plain language. Again, that will be really important when you respond to a serving personnel. You might send them a link to a joint service publication or whatever, but that will not wash with families who probably cannot access the JSP because of the firewall. What good is that? So having those tailored responses and being mindful of the audience that will be new will be absolutely key, and that will be the tricky bit.

Collette Musgrave: I would echo Sarah’s comments. Something that we have grappled with for a long time is how you engage with families. It is really important to understand, as Sarah says, how important trust in the system is. If expectations are not met fairly swiftly, families, on past experience, will simply not engage. But there is a more practical element, which Sarah touched on: access, accessibility and understandability. Too many of the responses that come out of Defence and too much of the communication is in language that is simply not accessible to people who are not wearing uniform. As somebody who used to wear uniform and was an MOD civil servant, I would argue that at times it is not even accessible to me, so it is about making it clear and really easy to access and offering a range of access.

Yes, we are all shifting to digital, and yes, we have seen in our organisations a distinct switch to people wanting to engage with us via email or other digital means, but there is still a large section of families who are not really able or willing to engage with that process. They will need to be able to pick up the phone and speak to somebody, and to have somebody at the other end who understands what they are saying. If I may refer back to the housing issue, the roll-out of the new housing contract and the Pinnacle help desk, one of the biggest issues with that was not having somebody who picked up the phone. When someone did, they had no empathy or sympathy with the issues being raised, let alone an understanding of them. In terms of the physical process of access, that will be absolutely key in ensuring that that works for families, is consistent and delivers what they expect.

Maria Lyle: The only thing I would add is that there is an opportunity to get it right at the beginning. Yes, no one gets everything nailed on the first time—the person in that role needs to develop it—but if the offer is clear at the beginning, it makes it a lot easier. By that, I mean: is this office more strategic or tactical? That is part of the process that we are working out now. By that, I mean that if people are making a series of phone calls to that office, it will have to be staffed to deal with multiple thousands of calls a year. If that is not what the office is set up to do, and if it is more about dealing with and amplifying strategic messaging about what is going wrong, the communications could be based on that. But if families are led to believe, “This is somewhere I can ring and they will get my house sorted,” it is about managing those expectations and nailing those comms.

Therefore, upstream of that, it is about being very clear and coherent about what the office is setting out to do. Is it individual case management for any family who rings up with a problem? That is very different from an office that views the evidence and goes, “The key issues for military families are these three. Here is what my team is going to do about them.” In terms of what you communicate to families, those are quite different beasts. It is really important to get that right.

[Pam Cox]

Q Thank you for joining us this afternoon. One of the key functions of the new commissioner will be to promote

“the welfare of persons subject to service law and”—

this is a key phrase—“relevant family members”. That is left deliberately broad. What is your view on how a relevant family member might be defined?

Collette Musgrave: Where to start? This is a problem that we have grappled with for many years. The Army Families Federation is 42 years old, and what a family member looked like back then is very different from what a family member looks like now.

Maintaining that flexibility about what a family member is has been absolutely key for us in being able to properly support families. It may very well be a spouse or civil partner, or it may be a child. It may be a grandparent, if they were involved in caring for or supporting the family in any way. It may be an aunt or uncle. Quite frankly, with many of the people we deal with, some of whom have had quite challenging and difficult upbringings, it may be that they regard their wider friendship network as their family and their support network. It is a real challenge sometimes for us as an organisation to delineate and work this out so that we can best support the individual or the family in question.

Clearly, when it comes to the provision of defence processes and services, there are quite clear rules and regulations about who is in scope. My organisation and I personally might take issue with some of those, but none the less they are quite clearly laid out. One of the key difficulties that families face is often navigating that alongside their expectations, and alongside how wider society and some of the statutory external bodies I referred to earlier regard a family. It is that level of confusion that this process will have to work through quite quickly, referring back to Maria’s point about expectation management.

I note that in the debate and the questions in the House there were quite a lot of comments about bereaved families. There has been a significant amount of work over the last couple of years on identifying and supporting bereaved families, and meeting their actual needs rather than their perceived needs. We would certainly like to see bereaved families being addressed in some way within the scope of the Armed Forces Commissioner’s activities.

That would probably be something of a challenge, because the needs and requirements of a family when they are initially bereaved can be quite different from those of a bereaved family 10 or 20 years down the line. That would most definitely be something of a challenge for the Armed Forces Commissioner to work through. Nevertheless, we feel quite strongly that bereaved families should be included in the scope of the definition of families. Beyond that, it is not straightforward. We would like to see the broadest possible definition, because that is what service personnel and their families need, and it should be responsive to their needs and not to what happens to be in the relevant JSP.

Maria Lyle: I recognise that in the legislation, there may need to be—I do not know; I am not responsible for passing this Bill—a clause about what is applicable overseas and in the UK regarding families, for example, and how they are defined and dealt with.

I will give a live example of why it is important to keep the definition as broad as possible. At the moment, adult children are no longer defined as “dependents”, but many families talk to us about the needs of their young adult children who cannot access bases because they can no longer get a dependent’s pass, perhaps because they are at university or have left university. These days, of course, it is really hard for a young person to get accommodation, so they often stay at home sharing married quarters in a way that they would not have done 10 or 20 years ago. It is that sort of thing—the changing shape of family—and this Bill is an opportunity to allow some of those issues to be voiced and made relevant to an Armed Forces Commissioner.

Sarah Clewes: A family may also constitute a couple who have chosen not to have children or who cannot have children. We may think of them as a couple, but actually they are a family, because they are a couple. Are they within or without scope? It is important to consider every single differing family dynamic so that people are not excluded.

[Michelle Scrogham]

Q How do you envisage this Bill improving service life? You mentioned the importance of communications and getting the information to service personnel. How do you see your role in that?

Maria Lyle: I was thinking about that element beforehand. It depends on how the process pans out, in terms of how strategic or how tactical the role of the commissioner’s office is. We want this Bill to be a really helpful change in how military families and personnel are supported, so we want there to be as useful a working relationship with the Armed Forces Commissioner as possible.

For example, we would be really keen to share with the commissioner on a regular basis the information and evidence that we receive all year. There is a rich pattern of data across the sector—the third sector that deals with families—that could be brought to bear in terms of identifying exactly where the big issues are that the Armed Forces Commissioner could shine a light on, perhaps leaning in with Government Departments.

The change in this Bill is the report to Parliament. The armed forces covenant also provides for a report to Parliament every year. That is not necessarily independent; it is Government reporting on themselves. The legislation gives a layer of independence. If we can use this mechanism and get behind it to help the commissioner to have the evidence they need to enact change, that is certainly how we see our role and work with the commissioner’s office.

Sarah Clewes: Just to add to that, I think evidence is absolutely key. If we were to go for a scattergun approach and ask several charities, they would have an opinion. However, is that helpful? The families federations work very hard to provide evidence so that we can find the themes and find out what matters most. That is not to say that we discount other things that may be in the margin, but I think it is so important to have an evidence base on which to make decisions. Otherwise we could just go for a scattergun approach, tie ourselves up in knots and jump on things that perhaps are important to some, but are they as important for others? We need a certain amount of prioritisation, and that is exactly what we have been doing for a number of years. The opportunity to build on that and funnel some of the information upwards for decision making is most welcome.

Collette Musgrave: Just to build on my colleagues’ comments, I think many—not all, but many—of the issues that face service personnel and their families, and that impact positively or negatively on their decisions about whether to join and stay in the armed forces, are fairly well known and have been looked at in the past from a number of angles. As Sarah and Maria say, there is a rich level of evidence already in place. It is a question of using that, but really trying to understand the scale and depth of the issues.

The issues are all well known, and there are many of us who will get behind a certain one at a certain time, or there will be an external event that prompts examination. But it is a question of understanding, across that broad range, which ones are really impacting rather than being an irritation. What is making a real difference, and what is the depth and scale? Getting in behind those issues is where the Armed Forces Commissioner could bring real value. Galvanising all the various bodies externally, and across defence and across Government, to co-ordinate and co-operate to do that could be quite a significant and positive change.

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[Pam Cox]

Q You may know that from a previous life I have an unusual, and possibly unhealthy, interest in comparing the powers of commissioners and ombudsmen. Why are we creating a new commissioner when we might have upped the powers of the existing ombudsman?

Luke Pollard: You could argue that we are doing both. The SCOAF function has wanted own-initiative powers for quite some time, but there was a sense that simply giving additional powers to the Service Complaints Ombudsman, a system that scrutinises a formalised and legislated-for complaints system, was not quite the way to exercise the own-initiative powers—the thematic investigations. That is why we have created a new office, effectively rolling in the SCOAF, but being clear that there is a change that improves the scrutiny function and provides a massive expansion of the opportunities for service personnel and, for the first time, their families. As a result, it needed to be named accordingly to demonstrate that change. In theory, we have delivered a better SCOAF as part of this function and a broader Armed Forces Commissioner opportunity.

We have not amended the SCOAF legislation at this stage. As I mentioned, if amendments are required there will be an opportunity to make them in the armed forces Bill that will follow. This sets the broad parameter that there should be own-initiative powers and independent persons to advocate on behalf of servicepeople. That is why the legislation has been drawn up as it is.

[Pam Cox]

Q I have one brief follow-up. I note your comments about refreshing the contract between the nation and those who serve. Given that, why have you not included a duty for the MOD to respond to the commissioner’s reports?

Luke Pollard: I think I picked that up in my answer to my hon. Friend the Member for Dunfermline and Dollar. I am happy to have a look at what that could be like. It is not normal for it to be in every piece of legislation that we would respond to reports. The normal process within Government is that there would be a response. But I am happy to include my hon. Friend in the conversations I am having to try to work out whether it is a requirement to add that to primary legislation, or whether a commitment to respond, as would normally be the case, would be sufficient to address those concerns. I am happy to have a conversation.

[Helen Maguire]

Q We would all like to see a strong and independent commissioner—a real champion for the armed forces. What certainty can we gain that the Secretary of State’s powers, as set out in the Bill, will not undermine the commissioner’s independence?

Luke Pollard: We have deliberately drawn the powers to be quite limited. The Secretary of State can restrict access only on national security grounds or where there would be a danger to a person. The example that might work there is visiting the frontline during combat operations. There would clearly be a danger to our people if there were to be a formal visit, and there would probably be a danger to the commissioner in that situation. That gives a prudent safeguard power.

We have deliberately tried to separate the powers that might normally exist for the Secretary of State from this role so that there is more independence for the commissioner. By establishing a novel route to Parliament, we have also provided Parliament with greater ability to raise any concerns. If the commissioner encounters any difficulties with interactions with the Ministry of Defence or other providers of services for our people, they are able to raise that in their reports. Those are then given to Parliament to be able to independently scrutinise, separate from the MOD.

What we have tried to do is to separate those functions out. I think we have succeeded in doing that in the Bill. The style of how that will happen in practice will depend on the person appointed to the office and how that office is established. However the principle of impartiality and independence from the Ministry of Defence—and, importantly, from the single services—is at the heart of this legislation. The legislation is designed to build trust, so that people can go to the commissioner if they want to raise a concern.

Armed Forces Commissioner Bill

Pam Cox Excerpts

2nd reading
Monday 18th November 2024 Commons Chamber

[Pam Cox (Colchester) (Lab)]

My constituency is the proud home to the 16 Air Assault Brigade Combat Team, and the garrison and wider community are home to many serving personnel and their families. We know that the men and women in our armed services serve our nation proudly and put their lives at risk to defend the freedoms we all hold dear. I pay a personal tribute to my father-in-law, my nephew and other members of my extended family who have served and serve today.

I was proud to stand on a manifesto that committed to establishing an independent Armed Forces Commissioner to improve service life for our forces and the families who support them—and here I pay tribute to my mother-in-law for all that she did on that score. This Bill delivers on that promise. The last Government hollowed out and underfunded our armed forces, but the extra £2.9 billion announced in the Budget puts us back on the path of investment in our defences and our defence workforce.

I am very pleased that the Armed Forces Commissioner will be a direct point of contact for serving personnel and their families. The commissioner will be able to raise issues that impact service life, including access to good quality housing and childcare. I know that, while Army families in Colchester provide so much support for each other, they often do not feel that they get the support they deserve, and that needs to change. The last Labour Government introduced the armed forces covenant, and I welcome this Government’s commitment to incorporating that covenant fully into law.

In Colchester we are supported by many great organisations such as the Army Benevolent Fund, SSAFA and regimental charities such as Support Our Paras. I thank them for the work they do, and I would like to see the new commissioner working hard and closely with them. I am also pleased that this Bill supports other wider changes that the Government are already making to support our veterans—a point made earlier by Opposition Members. We have already delivered on our manifesto commitment to make the veterans ID card an accepted form of voter ID. We have acted to improve veterans’ access to secure, healthy homes and we have invested £3.5 million of additional funding for veterans’ homelessness support programmes. This Government are absolutely committed to the welfare of veterans.

I am delighted that this Labour Government are introducing the Armed Forces Commissioner post. I have written about commissioner roles elsewhere and compared their powers; I hope that this role will be as strong as the strongest of the rest. If so, that commissioner will be a strong independent voice for our forces in Colchester and across the country, committed to improving service life. I support this Bill wholeheartedly.