Universal Credit Project Assessment Reviews

Nusrat Ghani Excerpts

Tuesday 5th December 2017 Commons Chamber

[Mr Gauke]

Let me turn to the substance of universal credit then. Universal credit is the biggest modernisation of the welfare state in a generation. The old system traps people in a cycle of benefits dependency, incentivising working only 16 hours or fewer a week and preventing people from reaching their potential. Universal credit frees people from those hours limits and lets them keep more of what they earn. Under universal credit, people are moving into work faster and staying in work longer than under the previous system. Once universal credit is fully rolled out, it will boost employment by around 250,000, which is equivalent to 400 extra jobs per constituency. It is improving the welfare system and the lives of those who use it.

[Ms Nusrat Ghani (Wealden) (Con)]

My right hon. Friend was talking about transparency. One thing that we do know for certain is that, in each constituency, 400 people are able to go back to work when they are on universal credit. The new system helps people back into work. There is nothing more demoralising for people than to be told to lower their gaze, stay in line, stay on welfare, and not even to try to go for a job, because the risk is too great that if they try to secure a job, they might lose their benefit. If people lose their job, the palaver of getting their benefits back can be incredibly demoralising and time-consuming.

[Mr Gauke]

My hon. Friend is absolutely right. One problem with the legacy system is that it does not cope with those people whose hours might fluctuate below and above 16 hours. The difficulties of moving from one regime to another can discourage people from taking extra hours. That is why it is so disappointing that we do not have cross-party support for these reforms. The Labour party has consistently called on us to pause and fix universal credit. It has done it again today, but in doing so, it has, on more than one occasion, resorted to scaremongering. It is increasingly clear that when it says pause and fix, it means scrap and rewind to the failed system of the past.

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[Ms Nusrat Ghani (Wealden) (Con)]

I welcome the Minister’s statement on making available the reports requested by the Labour party. I am pleased to speak in this debate and to challenge the belief among some Opposition Members that helping people into work and away from relying on state welfare is just too difficult and too complicated. I accept that our work as MPs is not easy. We all do our best for our constituents, and I accept that most often they come to us in the last resort and expect our help. But the privilege of being elected as an MP is to take on and tackle sensitive subjects and to unravel bad policies which hold people back, regardless of how complicated they seem.

I do not need to reference emails and surgery cases to know that the only way to help people out of poverty is through work. I grew up in social housing, where families had not worked for two or three generations, with households in which children had never seen their parents go out to work, and where they were told—where I was told—time and again to “lower your expectations and stay in line for welfare.” Aspirations to work were met with cliff-edge drop-offs and the loss of benefits. Why would someone take a risk to secure a job that may or may not work out when that is weighed up against losing benefits and the drama it takes to get back on to welfare to make sure they have a home? For too many people, the risk is too great. That is why universal credit works. It tapers as a person secures more work and does what welfare is meant to do: it provides a hand up and a safety net.

[Mike Amesbury]

The Labour party is what it says on the tin: we are the party of work. Many of those in receipt of universal credit, and tax credits before that, are actually in work, with many of them on low pay.

[Ms Ghani]

I do not accept the hon. Gentleman’s intervention. There are now more people with better opportunities—whether children going to better schools, more working-class kids going to university or people on lower incomes taking more of that income home to support their families. I grew up in a Labour stronghold where I was told repeatedly to know my place, which was to remain on welfare like everybody else in my community. That is why the Conservative party introduced universal credit, and why it is so important that we ensure that it is successfully delivered. Universal credit is founded on the belief that work should always pay, and it encourages people to find work and not stay trapped in the vicious cycle of the benefits system.

The request for the publication of the reports in the motion has been granted. I am, though, a little perplexed about why we need to see reports on assessments from back in 2012 when we have facts and figures that we can rely on today. I hope that the Minister can shed some light on that. Here is what is already in the public domain. Critics should welcome the fact that each person on universal credit is treated as an individual and provided with tailored support, working around their personal needs. For the first time, people have a named work coach. This is the first time that their personal requirements and unique needs are being assessed. It is the first time that their childcare, housing or work support is being assessed. More importantly, this will be the first time that many people from my community have had real support that tackles their needs and supports their aspirations to improve their and their families’ lives. They are no longer just a number to be told to get to the back of the queue.

Let us not forget that the previous welfare system created cliff edges, discouraged people from working for more than 16 hours a week and, most damning of all, trapped 1.5 million on out-of-work benefits for nearly a decade. I challenge anyone who would disagree that those people had been failed by the system.

[Melanie Onn (Great Grimsby) (Lab)]

I have wanted to make a comment for some time, so I am grateful to the hon. Lady for giving way.

On the supposed blocks in the previous system, I have been contacted by constituents who were previously nursing students in receipt of a nursing bursary and, under the old system, tax credits. Because that bursary was not considered an income, they were still able to get tax credits, so they could continue to pay their rent, bills and so on. Now, under universal credit, someone is doing a teaching degree and is in receipt of student finance, which counts as an income, so they are not eligible for any other benefits and they are already three months behind on their rent. Is that a demonstration of somebody being able to move on?

[Mr Deputy Speaker (Mr Lindsay Hoyle)]

The hon. Lady has made a speech; we will have short interventions.

[Ms Ghani]

That is where the work coach should be able to help. The hon. Lady should be challenging the work coaches in that community. People are moving on: they are able to get a loan to get an education and change the life choices available to them.

With its one simple payment and gradual introduction, universal credit is flexible enough to respond to any technical issues. Previously, the existence of six different benefits was an overbearing and bureaucratic mess. The system was expensive to administer; it was confusing to understand; and, most of all, it was demoralising to boot. The results so far show that universal credit is working: people claiming universal credit are 13% more likely to be in work than people claiming jobseeker’s allowance, and they are earning more money and are more likely to take on a job.

Such drastic reform will always come with complications, and over the past four years, imperfections have been uncovered and brought to light. I am pleased that the Government have listened and acted to improve universal credit, by ensuring that it achieves its original goals. The £1.5 billion package to address the delivery concerns will be welcomed across the country in places where universal credit has yet to be rolled out. The removal of the seven-day waiting period will mean that applicants will be entitled to receive universal credit from the first day of application. Those who need it can also now access up to a month’s worth of universal credit within five days via an interest-free advance. I cannot be the only Member of Parliament who has struggled to deal with constituents who have been made to feel insecure and afraid to access the welfare to which they are entitled, because they are made to feel that, somehow, it will work against them. The free support phone line is also welcome. These important changes mean that we are not letting down those who need our support the most.

Universal credit is committed to helping people into work, and, once in work, to help them progress and increase their earnings, providing security and opportunities for them and their families. It is important that the Government are fully committed to the gradual roll-out, giving the ever reducing numbers of unemployed people a greater chance of the security that only a job can provide. We must not revert to the old failing system where 1.5 million people were trapped in out-of-work benefits for a decade.

If people are not convinced by my arguments, let me quote the chief executive of St Mungo’s:

“We have been calling for a new strategy to tackle homelessness. I welcome the opportunity to work with the taskforce to end the national scandal of rough sleeping altogether. We are also pleased to see a number of changes to Universal Credit that St Mungo’s had been calling for, particularly the removal of the seven day waiting period and the extension of the repayment period for advances to 12 months.”

I will end by quoting someone from Citizen’s Advice, because we all reach out to them when we are dealing with difficult constituency work. The chief executive said:

“The £1.5 billion package for Universal Credit announced in the Budget last week will directly help millions of the most vulnerable people.”

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[Stephen Lloyd (Eastbourne) (LD)]

Like other hon. Members, I congratulate the hon. Member for Oldham East and Saddleworth (Debbie Abrahams) and the Labour party on securing the debate.

I am delighted that the Secretary of State will provide the assessments to the Chairman of the Select Committee on Work and Pensions and to the Committee. That will be valuable, though it would probably have been more helpful to provide them sooner because I suspect that many of the issues that the Secretary of State’s predecessors saw coming—certainly some that I flagged up when I was on the Work and Pensions Committee between 2010 and 2015—appear in the assessment documents. If that is the case, and the documents contain some of the issues that have caused so much difficulty that the Government have had to U-turn on them, I ask Committee members who are in the Chamber, and certainly the right hon. Member for Birkenhead (Frank Field), to point them out very directly to the Government. It would be ridiculous if some of the problems that I and the hon. Member for Oldham East and Saddleworth put to the then Secretary of State when I was last in this place have come to pass. If they were in the assessment documents and ignored, I would be extremely disappointed.

[Ms Ghani]

The hon. Gentleman mentioned a U-turn. When he was previously the MP for Eastbourne, is it correct that he voted in favour of universal credit in all its forms?

[Stephen Lloyd]

I appreciate the hon. Lady’s intervention because it gives me the opportunity to remind the House of the numerous times on the Select Committee that I pointed out to the then Secretary of State that if he did not change things around the auto-payment default to landlords and the six or seven-week delay, the policy would be a disaster. Explaining why I still went through the Lobby leads me to the Government’s most disastrous mistake on universal credit. In 2015, the then Chancellor gutted universal credit on the work allowance by £3 billion per annum. That shattered the making work pay principle. I see in the Budget that the Government are taking some lessons from our reminding them that the whole process was undermined.