Retail Workers: Protection Debate

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Department: Home Office
Tuesday 11th February 2020

(4 years, 9 months ago)

Westminster Hall
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Mike Amesbury Portrait Mike Amesbury
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I agree. Certainly, lone working should not occur in such situations. We need responsible employers to ensure that that does not happen.

Staff who fear for their safety and do not believe they will be protected are less likely to challenge those who seek to get their hands on something they should not. We ask retail workers to do an important civic role in policing the sale of restricted items. It is a role we often forget they have to do. Surely, it is right that we protect them while they do it.

The current sentencing guidelines for all types of assault take into account as an aggravating factor the fact that the victim was

“providing a service to the public”.

However, that is one of 19 aggravating factors, which are measured against 11 mitigating factors. The experience of retail workers is that the impact of an assault on their lives is not fully taken into account during sentencing. They feel they do not receive appropriate justice. A separate offence of assaulting someone serving the public would be simpler to determine. I have seen multiple cases that show that the Government need to do more to encourage prosecutions and appropriate sentences that do not leave victims feeling abandoned. Creating a specific offence would also send a message that violence and threats against retail workers are not acceptable.

Navendu Mishra Portrait Navendu Mishra (Stockport) (Lab)
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Having been a retail worker for six years, I have come across some of the experiences my hon. Friend has shared. He referred to research by the Union of Shop, Distributive and Allied Workers. In June last year it conducted one of its surveys of thousands of retail workers, which highlighted that 62% of retail workers have been victims of verbal or physical abuse. Does he agree that abuse has no place in any workplace, and that retail workers must be respected with proper protection of the law?

Mike Amesbury Portrait Mike Amesbury
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I do, and I thank my hon. Friend for his powerful contribution.

I know that the Minister will point to the call for evidence that closed in June last year as a sign that the Government are listening to retail workers about this issue. I am pleased that that call for evidence took place, following hard work by my colleague David Hanson, the former Member for Delyn. I am sure that people across the House will recognise his campaigning on this issue.