Retail Workers: Protection

(Limited Text - Ministerial Extracts only)

Tuesday 11th February 2020 Westminster Hall

[The Minister for Crime, Policing and the Fire Service (Kit Malthouse)]

It is a great pleasure to serve under your chairmanship, Sir Gary. I make no complaint that this subject has been brought up twice in three months. It is obviously extremely important and affects all our constituents in many ways.

Frankly, I have experienced this issue myself. When I was a young man, as a relatively penniless student, I worked behind a bar in a pub for about six months. I well remember the tension when denying another drink to those who had perhaps drunk a little too much. I am a big fellow, and if I felt threatened, there is no question but that people who do not quite have my physical stature might have felt deeply anxious and threatened. Fortunately, I never faced violence, but I am aware that lots do. As an MP representing a constituency with a small town in it, I am aware of the violence prevalent on the high street, and particularly in retail premises.

In the debate back in November, on the last day of the last Parliament, I took Members through the initial findings of the call for evidence. To be honest, although my speech was going to rehearse that again, it sounds as if people are a little more interested in a sense of action and movement, so with the forbearance of Members I will skip to that part. Having sat as a Back Bencher through a lot of ministerial speeches, I have found that there is quite a lot of flannel in a lot of them, and this is an area in which we need to see action more swiftly.

First, we will publish the response to the call for evidence next month; it will come shortly, in the next few weeks. I hope that that will be the start of action, not the end. I refer everybody to the speech I gave back in November, which indicated some alarming developments in violence towards retail workers and, sadly, the sense that that community of workers is starting to feel that it is just an acceptable part of their existence, which, from our point of view, is completely unacceptable. There is much more that we can do.

Secondly, as I am sure Members know, we co-chair the national retail crime steering group with the British Retail Consortium, through which we can do a number of things. One key theme coming through from the call for evidence is about really understanding the data and what is going on and disseminating that to the organisations that need to be doing something about it, both private and public. I will set up an intelligence-sharing group, made up of some members of the steering group, to work through what the data tells us and some of the practical solutions that we need, and then to report back to the wider group, which can help to implement this on a national scale.

Another thing that came through was about messaging effectively—to customers and staff—about the unacceptability of violence in a retail environment. As mentioned by the hon. Member for Harrow West (Gareth Thomas), we should take a zero-tolerance approach towards this sort of violence, so a second group will try to develop some of that effective messaging, which we then hope to promote among retailers, learning from some of the good practice we have seen in sectors elsewhere and trying to bring the worst up to the standard of the best.

Thirdly, there is a big job for policing in terms of violence generally across our streets, but in retail in particular. As a couple of Members mentioned, we are recruiting 20,000 extra police officers by the end of the next 36 months. We will have to replace all the ones who retired as well, so the overall target will be to recruit between 40,000 and 50,000 over the next three years. It is a huge task, but it has nevertheless started well, and the first batch of recruits are already out and in training, on top of some of the recruits put in place last year off the budget settlement that policing got then.

Critically, we said that those first 6,000 police officers, whom we are relatively confident we will get in the first 12 months, have been designated to be territorial police officers, so they will be out in our communities and on the streets, able to respond to incidents that take place in a retail environment. That is an investment of something like £750 million, and it is the first instalment of a three-year programme that we hope and believe will significantly increase the police presence in our high streets and shops. We have also given the Crown Prosecution Service an extra £85 million to enhance its ability to prosecute.

I am conscious that my hon. Friend the Member for Cleethorpes (Martin Vickers) raised the issue of making sure that our police and crime commissioners and chief constables are aware of the issues around the £200 limit. I will write to them all to point out that the £200 limit is optional. It is no brake on their ability to prosecute or arrest somebody, which is effectively for their judgment. I will also include in that letter a requirement for chief constables and police and crime commissioners to examine their data too, to understand what is happening and to respond to concerns in their own communities about this kind of crime in the priorities that they set in their police and crime plans. Hon. Members will be aware that police and crime commissioner elections are coming up in May. This is such an important issue that I think all candidates should be apprised of it. We should put it on their agenda, so I will write to them as well.

That is the start of what I hope will be a huge collective effort to combat violence in retail and generally across the country.

[Sir George Howarth]

The Minister will have noticed that several colleagues raised sentencing and available sentences. Is he able to say anything about that?

--- Later in debate ---

[Kit Malthouse]

I am not at the moment. I will consider the seven points raised by the hon. Member for Harrow West to see what more can be done, whether that is a specific sentence or whether we need the Sentencing Council to look at assault and think about aggravating factors that might be taken into account.

I definitely recognise that asking shop staff to arbitrate or to enforce legislation puts them in a particular position of vulnerability that may induce violence. There is a case there that needs to be addressed, and I am certainly happy to talk to the Lord Chancellor about his views on sentencing. We obviously have a general offence of assault, which can be used, and aggravating factors in particular circumstances should also be taken into account in sentencing, but we will certainly have a look.

[Patricia Gibson]

Will the Minister tell the Chamber whether he has looked at the measures put in place in Scotland, and what, if anything, the Ministry of Justice in England can learn from what is going on there?

[Kit Malthouse]

I definitely think that part of our response and the work that we need to do following the publication of the call for evidence will be to look at not only Scotland but other countries around the world. This phenomenon will be common to most countries, certainly in Europe and elsewhere, and it will be interesting to see practices from across the world, to see if there is anything we can do to improve. We should not believe that if it is not made here, it is not any good. In my time in policing in the past, I found that learning what other countries do is often helpful, so we will definitely look for that evidence.

This extremely serious phenomenon contributes in many ways to the lack of health of our high streets and the unwillingness of our constituents to use their high streets, set against the internet retail and shopping phenomenon, which is already cutting away at the foundations of the health of the high street. If we can make high streets peaceful and attractive places where people want to go, we will put the heart back into our communities. Hon. Members have my commitment that we will do our best to make that so.