Railways: East Anglia Network

Lord Marlesford Excerpts

Thursday 10th October 2013 Grand Committee

[Lord Marlesford (Con)]

My Lords, I am grateful for the chance to say a few words in the gap. When I was a schoolboy after the war, living in Suffolk, we had a wonderful stopping service. It was a direct line between Liverpool Street and Lowestoft. I would get out at Wickham Market and change to a little steam train that went to Framlingham. I would get out at Marlesford. Sometimes I was allowed to stand on the footplate, and I would be met by my mother with a pony and cart at Marlesford station.

My next real experience of rail was that for five years I was on the board of British Rail Anglia. It was the worst commercial experience I have ever had; it was so frustrating. The quality of the management was just not there—and the key is management. There has been talk about producing good franchises. When considering who you should give a franchise to, it is necessary to look at the management and the targets that they are prepared to set themselves. Let them be judged by those targets. Interview the management. We all know that if you are in the advertising world and you decide to hire an advertising agent, you do not just see the agency, you see the person who is going to handle the account, so insist on that. It is a matter of buying a good franchise by doing it properly, and that has not been done.

In the old days when you had the wonderful non-stop service from London to Ipswich and Norwich, you could guarantee an hour between London and Ipswich. Now, however, it is different. One of the things that I had as a non-executive on the board was a first-class free ticket to wherever I wanted to go, but I virtually never used it on my own line if a journey was time-sensitive. As has been said, reliability is crucial. Trains are about reliability. You cannot blame someone else when you are in a car, but you jolly well can when you are on a train. That is another factor which should be properly taken into account.

The noble Lord, Lord Berkeley, was absolutely right to say that something has to be done about Felixstowe. We should have a new target for the amount of freight that is carried; I think that it is only about 20% at present.

[Lord Berkeley]

I think it is about 30% now. It is one of the best in the country.

[Lord Marlesford]

Well, it wants to have a new long-term target, maybe 50%, and in my view let us forget about HS2.

I shall end on a positive note because I am allowed only two or three minutes in which to speak. At least the difficult communications that we have to East Anglia have kept Norfolk and Suffolk the very beautiful counties that they are, and I proudly declare an interest as president of Suffolk Preservation Society.