Elderly and Vulnerable People: Loneliness and Isolation

Kim Leadbeater Excerpts

Wednesday 6th December 2023 Westminster Hall

[Rachael Maskell (York Central) (Lab/Co-op)]

It is a pleasure to see you in the Chair, Mr Sharma. I congratulate the hon. Member for St Ives (Derek Thomas) on opening today’s debate and focusing on the digital economy.

We must remember that digital can be used as a positive, as well as a negative, and we need to focus. As we move at an even greater pace into a new age of AI and so many other technologies, we need to make sure that they work for everyone. The inequality that has been driven through the digital sphere has really shown itself, particularly among more marginalised groups.

It is a pleasure to follow the hon. Member for Westmorland and Lonsdale (Tim Farron), who focused on public services that have been withdrawn. Many of those services, such as post office and rail services, were once in public ownership, and the Government could drive the opportunities to enable connectivity. I think particularly of Royal Mail and the opportunities that we have there, if we see it not as a business, but as a public service that serves communities and checks in on individuals who are elderly or isolated; we know that would make a significant difference.

I thank the organisations that contribute so much, both locally in our communities and nationally. Age UK, the Marmalade Trust, the Jo Cox Foundation—it is a real pleasure to see my hon. Friend the Member for Batley and Spen (Kim Leadbeater) here—and the Red Cross do phenomenal work. My local community group, York Neighbours, helps with one-off projects, ensures that there are regular phone calls to individuals, and arranges connectivity groups and outings.

I take issue with the point that the hon. Member for St Ives made about needing a new national strategy. We have a very comprehensive national strategy. In fact, it is exhausting to read, because it covers every single Department in detail. We have that as a background, but the question is whether it delivers and meets the needs of people in our communities. I think we need to take a different approach, and to bring it into a public health framework. We should look at how we can deliver more locally. Ultimately, we can talk about grand plans, but this is about delivery. We have the structure; we know the problems; we have identified the need; we understand the causes; and we have definitions. We need to move beyond that now.

[Kim Leadbeater (Batley and Spen) (Lab)]

I thank my hon. Friend for giving way and for securing this important debate. Does she agree that we have achieved a great deal in this place on the issue of loneliness and, crucially, that that has been on a cross-party basis? I am extremely proud of the work of the Jo Cox Commission on Loneliness, which resulted in the world’s first Minister for loneliness, my good friend the hon. Member for Chatham and Aylesford (Tracey Crouch), and the first cross-Government loneliness strategy, which my hon. Friend referred to. Does she agree that, whoever forms the next Government, we must ensure that this issue is kept firmly on the agenda? We need to ensure that it is embedded in all Departments and across all sectors. My hon. Friend rightly paid tribute to the voluntary sector, which does a lot of the heavy lifting around loneliness, but every sector has a role to play. Will she also join me, as I hope everybody else in the House will, at the Tackling Loneliness Together festive fair at 2 pm next Monday in the Attlee Suite?

[Rachael Maskell]

I am grateful to my hon. Friend, who never misses an opportunity. I pay tribute not only to the incredible work she does in this place, but to Jo, who put this agenda on all our radars and did a phenomenal piece of work in raising its importance.

Another major point I want to make is about the interventions that we need—I have been reading a speech I made in this place two and a half years ago, and it feels like we have not moved the framework forward since that time. Recently, in the Health and Social Care Committee, we had some incredible witnesses, who talked about dealing with suicide among men, although there is a lot of cut-across and move-across. I was struck by a piece of data we were given showing that 45% of males who take their own lives live alone. That really brings out the pain and the isolation. People have not asked questions, so others are left very much in the margins.

Young people are now the group who experience the most loneliness in our society. What are schools doing to intervene and ensure that there is good socialisation? Children are so stressed at the moment because they are having to meet the requirements set down by the state, but are they confident individuals who can make social connections? How do we facilitate that to help them to navigate the ever more complex world in which they are growing up?

What about the GP and every other connection, such as the Department for Work and Pensions, for those who need support—not least the disabled people in our communities? What about local authorities? If a question was asked in every interaction to find out whether people were experiencing loneliness or isolation, we could start to put strategies in place to address those needs.

There is a real need to look at statutory services and to ask how we can build a framework, but also to look at what is happening across society. As we get older, these issues get more difficult. As we have heard, there are 7.8 million people on waiting lists. People are frailer and they get more withdrawn and isolated from communities and society, so it is harder and takes more effort to make those connections. It is important that we really look into that to find out not only the scale of what is happening locally and to ask those difficult questions, but to provide the necessary services, and particularly youth services. There used to be luncheon clubs for older people, but they have just gone. The funding crisis in local authorities is making things even more difficult, so my third request is that we invest in a public health strategy that enables pilot projects to move forward and to make those connections once again.

--- Later in debate ---

[Jim Shannon (Strangford) (DUP)]

May I say what a pleasure it is to follow all the hon. Members who have spoken so far? They have made some fantastic contributions —particularly the hon. Member for St Ives (Derek Thomas), who led the debate. By requesting it, he has allowed us all to participate and to make our own contributions.

Like the hon. Member for St Ives, I represent a rural and coastal constituency, with many homes situated out of the way, isolated from the centres of towns and villages. When the Minister kindly visited my constituency, he had the opportunity to travel through it, but he perhaps did not see all the things that this debate is about, although we were pleased to have him and we look forward to him coming back—such are the memories made on these occasions. In many of the houses in my constituency, there are older couples who have lived in their homes for years—we would say years and years and years; that is how long it is—but despite that there is still a sense of loneliness in the area. So it is great to be able to discuss what more we can do to combat that.

I cannot even begin to count how many fantastic community hubs and men’s sheds there are in my constituency to support and assist the elderly, those who are lonely and those who may not have any drive or focus and who, in some cases, may have depression, anxiety and mental health issues. I have worked closely with Cathy Polley, who manages the Ards Community Network in Strangford. She is an instrumental figure in the community, providing a safe place for people of all ages, not just the elderly.

Community support is absolutely essential. When constituents live more rurally, it is crucial to have those hubs in villages, where they are closer to home for the elderly to access. We have often talked in this place about the struggle of rural transport, and the SNP spokesperson, the hon. Member for North Ayrshire and Arran (Patricia Gibson), asked about rural transport in her intervention. That is an issue for all our constituents, and ensuring that local connection will make all the difference. The hon. Member for Westmorland and Lonsdale (Tim Farron) referred to the £2 pass and asked what good a £2 ticket is if there are no buses. It is a good question. We need to have real access; that is important.

There have been so many advances in society recently that ultimately cause a feeling of vulnerability and isolation in the elderly population. In Strangford, I have witnessed the closure of many high street banks because everything is now online or seems to be heading that way, and local shops have closed because we have less footfall and an environment where most services are provided through the internet. That is further isolating the elderly population, and it saddens me immensely to think of elderly couples who may not have any family and who may struggle to renew their passports, sort out online banking and so on.

I have had people come into my office for help with these things—rest assured, we are more than happy to help, and we do so regularly. I suspect that all Members do the same, and the hon. Member for Westmorland and Lonsdale referred to one such occasion. Sometimes our constituents just need someone to talk to, but sometimes they need someone to sort things out as well. We have the staff, and we have the online contacts, so why not just do that? They are always grateful, which makes our job 10 times easier. I have to say that it brings me a lot of joy as well.

I am very pleased that the hon. Member for Batley and Spen (Kim Leadbeater) is present. I had intended to speak about my next point even before she came in—I knew she would probably read Hansard tomorrow and catch up anyway—but I am pleased that she is here now. I want to speak about the Jo Cox Commission on Loneliness. Many of us are aware of it, and the hon. Member for York Central (Rachael Maskell) referred to it. During her time as an MP, Jo Cox was dedicated to combating loneliness in the UK. Jo formed an independent cross-party commission of MPs and artists to highlight the fact that we can all do something to help lonely people in our community. I remember Jo’s words: she wanted to

“turbocharge the public’s awareness of loneliness”.

By bringing together all those MPs, bodies and charities, that is what she did. It really is a pleasure to see the hon. Member for Batley and Spen in her place today.

Following Jo’s tragic murder, the commission was taken forward in her memory by the right hon. Member for Leeds West (Rachel Reeves) and Seema Kennedy, the former Member for South Ribble. It is fantastic that the campaign that Jo started, which has left a legacy for her—her sister, the hon. Member for Batley and Spen, will carry that on—is being supported and that more is being done to tackle loneliness across the United Kingdom of Great Britain and Northern Ireland.

There are so many fantastic services available for elderly people, but it is right to ensure that those services are accessible to them and that they are encouraged to avail themselves of them, especially in the run-up to Christmas, when feelings of loneliness are heightened as we remember those we have lost. When I say to somebody, “Have a lovely Christmas,” I am always conscious that it might not be. Christmas might be the time that they lost someone, and that will be their eternal memory of Christmas—every Christmas, repeated forever and ever, amen. I am therefore always a wee bit hesitant when I say, “Have a nice Christmas,” or whatever it may be. I hope that their Christmas will be a nice Christmas.

At a time of year when there is supposed to be so much joy, we often forget that there is an older population who are struggling. We can all do something small this Christmas, such as make a phone call. About three weeks ago, I read a suggestion in the paper that we not just call an elderly neighbour but call round and see him or her. That is something that we should all be doing and that each MP should encourage people to do—I put a press release out along those lines, because I thought it was important to do so. We should support an elderly person we know and give them some company. It is a joyous time of year, because it is when our saviour was born, and that is important, but it is also a time when people need support. The hon. Member for St Ives is to be commended for bringing this debate forward; he has done something to which we can all relate and on which we can all act.

[Kim Leadbeater]

I thank the hon. Gentleman for his kind words about the Jo Cox Commission on Loneliness. He makes an important point. Will he join me in paying tribute to the many volunteers and organisations that will be reaching out to people over the festive period and ensuring, as far as is possible, that no one feels lonely or alone? Does he also agree that January and February can be very lonely months for people? Because there is so much going on around Christmastime, it can be easy to stay connected; as we approach January and February, it can feel a little harder, and sometimes people feel even more isolated.

[Jim Shannon]

I was anticipating that the hon. Lady would intervene and I am happy that she did. She is right: Christmas is over, the new year comes in and very quickly people are thinking about paying off their debts, but the loneliness that was there before Christmas is still there in January and February. With that in mind, I conclude, and I thank the hon. Lady for her intervention.