Civil Service Pension Scheme: Administration Debate
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Kim Johnson
Main Page: Kim Johnson (Labour - Liverpool Riverside)Department Debates - View all Kim Johnson's debates with the Cabinet Office
Civil Service Pension Scheme: Administration
Kim Johnson Excerpts(1 day, 17 hours ago)
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Lorraine Beavers
I agree. Some retirees have had to borrow money just to pay bills because their expected pension payments or lump sums have not arrived, and no clear timescale has been given for when they will. This is not a one-off mistake; it is part of a longer pattern. The Public Accounts Committee has made it clear that successive Governments have failed for years to manage the outsourced contract properly.
Kim Johnson (Liverpool Riverside) (Lab)
I thank my hon. Friend for securing this very important debate. PCS members in my constituency were on strike for a long time last year because of the failures by MyCSP. Capita had the contract before and failed. Does my hon. Friend agree that those people who have been waiting and struggling need to be compensated as soon as possible?
Lorraine Beavers
I absolutely do agree with you.
The move to Capita was meant to modernise the system and improve services. Instead, it has exposed poor planning and weak control. Since the transfer, the scheme has struggled to work properly. There have been late pension payments, missing lump sums, lost records, broken systems and long delays in answering calls.