Future of Pensions Policy

Jonathan Edwards Excerpts

Tuesday 8th December 2020 Westminster Hall

[Rob Roberts]

I thank the Minister for his intervention. The suggestions for the future are about to unfold before his very eyes, as he may have anticipated.

Analysis by the Pensions and Lifetime Savings Association suggests that the current contribution rate of 8% is simply not enough for people to have a good standard of living in retirement. I fear that will be the case for many people in several years’ time who have been auto-enrolled into workplace pensions and assume that, as the rate is automatically set by the Government, that means they will have a comfortable pension pot when they retire. Unfortunately, many people are simply not engaged enough with their pensions to realise that until it is too late, despite them being fundamental to their future. I fear auto-enrolment has created the complacency I mentioned earlier.

To combat that issue the PLSA has proposed an increase in the minimum contribution level, to at least 12%, and I agree. Forty-three per cent. of savers do not know how much of their monthly salary they should be saving, in any case, and the increase would benefit a great many individuals, by increasing their savings further. Additional changes could include reducing the starting age to 18 and removing the lower earnings limit, so that every penny of earned income counts towards pensionable pay. According to the Association of British Insurers that would have the potential to save a further £2.5 billion in pension pots. It would not only increase the number of years over which an individual saved, and consequently increase the pot; it would emphasise the importance of saving from a younger age.

What else can we do with auto-enrolment? Why not think a little more outside the box and create a savings culture in the UK? If covid has taught us anything it is the importance of preparedness and planning for every eventuality. One of the bedrocks of financial planning is having an emergency fund in place, but putting money away each month is perhaps easier said than done—there is always something else to spend it on.

We could look at including a savings element in auto-enrolment. Why not, when payroll makes a deduction for the relevant amount for a pension, put 1% into a savings pot at the same time? There could be an auto-enrolment ISA, and people could be given the ability to increase the percentage to what they can afford. Creating a savings culture on the back of pensions policy could be one of the more pleasant side effects of covid. Many people might be more open to having emergency funds to combat future challenges.

Another area of pension policy that could benefit from further positive change are the annual and lifetime allowances. Bearing in mind that that is a Treasury issue and not necessarily one for the Department for Work and Pensions, I shall not labour the point, but there is no need for an annual allowance if there is a lifetime allowance. Saving should be encouraged, and individuals should not be penalised for taking on extra work and saving more into their pensions. That happened to doctors recently, leading to them not taking on shifts and procedures because of the danger of a significant tax bill. A potential solution to that issue would be to remove the tax penalty for breaching the annual allowance, but keep the restriction on the amount of tax relief available to current limits. There would be no additional cost to the Exchequer, and people would be able to continue saving into their pensions in the same way. Yet those who were unnecessarily penalised under the limits of the annual allowance would not be at a disadvantage. As I have said, it is a Treasury area, and I am sure that the Minister will take great pleasure in passing it along.

Wider change is needed in the pensions industry, and one way to achieve that and encourage people to engage earlier with pensions is by improving the accessibility and reach of financial advice and guidance. Despite having been a financial planner involved in the pensions industry for many years prior to coming to this place, I admit that the topic of pensions can be complex. I can see how, for many without such experience and knowledge, pensions could be viewed as hard to understand or even, God forbid, a boring subject—a terrible thought.

I welcome the Government’s push for a simpler regime, which is coming down the line, to make statements more comprehensible for both the consumer and professionals. Members would not believe the wide range of disparate information that pension providers send out to customers, making it impossible not only to understand what they have but to make accurate comparisons between providers. It is currently extremely complicated, and I look forward to simpler statements that will put the consumer in charge. I keep my fingers crossed that that policy will not be several years in the making, as the wheels of Government tend to take rather an age to turn.

It is right to empower individuals to make their own decisions about their futures, but we should ensure that before they make such life-changing decisions they feel informed and supported, and have considered their own unique circumstances. Advice and guidance about pensions needs to be accessible, affordable and available. Despite the benefits that financial advice can bring, only 8% of all UK adults have received it. That is, amazingly, an increase on previous years, but it is still shockingly low, and it puts individuals’ retirements at risk. Whether that is because people feel that financial advice is unaffordable or only for the wealthy, or because they feel it is a risk and do not trust the financial services industry, we need to work actively to change those perceptions and show that financial advice is for everyone.

I can assure the public that the vast majority of advisers whom I have worked with will treat someone’s £30,000 pension pot with the same care and diligence that they will treat someone’s £300,000 pot, because each sum is just as important to the individual concerned. Indeed, the smaller pot can be considered to be much more important to that individual in many ways, because it will often be a lower-earning individual’s only pension provision, and so the risks of it running out too early are more significant.

If we do not promote the need for and the benefits of financial advice, I worry that we will have a retirement crisis on our hands 20, 30 or 40 years down the line. Recent data shows that 35% of the adult population say they do not have a pension. Of those who do have one, 36% are not sure how much is in their pot. Even more worryingly, the uncertainty around pensions goes further than uncertainty about individual circumstances, with almost half the population admitting that they do not have a clue about how much income they would need to retire comfortably. That clearly shows that widespread advice and education regarding pensions and retirement are urgently needed if we want people to be able to live out their later years in financial security and comfort.

In the past, these types of financial decisions and risks were shouldered by employers, pension providers and life insurance companies. Now, however, with the introduction of greater flexibility and freedom to the pensions marketplace, it is increasingly down to the individual to decide these matters, which is a wonderful thing in some respects, but worrying in others. We should not really place all responsibility for such important decisions on to people themselves. Instead, we should ensure that people feel supported and know where to turn for help and advice.

Financial advice is not only needed to help people feel more informed and aware when they make decisions that will affect their lives; it also adds real value to people’s pensions, providing them with a better retirement in the long run. A recent report by the International Longevity Centre found that those who have sought professional financial advice are better off by an average of £40,000 in their pension pot compared with those who did not seek advice. That is not an insignificant amount of money. Ensuring that financial advice is seen as a viable option for people is not only the right thing to do, but crucial if we want people to have the best possible future, as well as the peace of mind that they are making the right decisions to benefit themselves.

Most importantly, how can we make sure that people are accessing the right financial advice and support? Forcing people to access support is not an option. Some people will not even take a vaccine to save lives, for goodness’ sake, so mandating things just because people have an in-built aversion to being dictated to does not work.

One option, however, is to encourage individuals to use guidance services, such as Pension Wise, the free and impartial guidance service that was set up in 2015. Accessing guidance is often the first step towards accessing full financial advice and should be greatly encouraged. Seeking guidance helps people to gain a good initial understanding about their options and also helps to boost their confidence in their ability to do things such as avoiding pension scams, which, sadly, are all too common.

In addition, we know that financial guidance is a great enabler for the full advice process. Data from Pension Wise’s user evaluation report recently found that 36% of customers who booked an appointment with Pension Wise went on to speak to a financial adviser in the following three months, compared with only 22% of non-users. That highlights the fact that we need to emphasise the benefits of these services, and ensure that people use them as early as possible to improve advice take-up and improve the financial outlook for many individuals in the UK.

Currently, it is far too easy to opt out of taking this free guidance from Pension Wise. Many studies over many years have shown that individuals need several exposures to information before they start taking action, so perhaps we need to start them on that journey a little bit earlier, so that they are engaged in the process when the time is right.

[Jonathan Edwards (Carmarthen East and Dinefwr) (Ind)]

I commend the hon. Gentleman on his speech, which shows his great expertise in this important policy field, and he is right to press on this issue of financial advice. However, does he agree that the education systems of the respective countries of the UK should play a greater role, so that our children are financially capable when they leave school? When it comes to pensions in particular, the earlier that people start saving for their pension, the better. Interventions need to happen far earlier than they do now.

[Rob Roberts]

Absolutely—that is a very salient and very welcome intervention from the hon. Gentleman. I completely agree.

We need to start financial education in schools about the more basic things: what is a current account? How does it work? What is an overdraft? What is a credit card? The number of people leaving school and university who are already in massive debt before even taking into account things such as university fees is staggering. If we are not getting people on the right footing, I completely agree that we should be looking into developing that. People need to start the journey earlier.

During my research for this speech, I came across an article from years ago with a picture of a young-looking fresh-faced pensions Minister: my hon. Friend the Member for Hexham. He was supporting the concept of a provider’s mid-life MOT. Engagement with the UK population as a matter of course when a person hits particular ages could be a transformative idea. Imagine the benefits of speaking to someone aged 45, when they may be in a more stable home and employment situation after those expensive years of having young children, and providing that person with some guidance on what they should be looking at from a financial point of view! That could have a significant impact on their outlook on pensions and financial planning for their remaining 20-plus years before retirement.

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[Sarah Owen (Luton North) (Lab)]

It is a pleasure to serve under your chairship, Mr Hosie. I congratulate the hon. Member for Delyn (Rob Roberts) on securing this incredibly important debate.

We have rightly spoken a lot over the past few months about how deeply people have been affected throughout this pandemic—people who have lost jobs, businesses that are worried that they are going under and the 3 million people who have not been able to access covid support. I am here today to speak up for my pension-age constituents who are struggling too.

As we have heard, since 2010 at least an extra 400,000 pensioners have been pushed into poverty, and a generation of women born in the 1950s were betrayed. That left millions of women with no time to make alternative plans, with sometimes devastating personal consequences, including for people I have spoken to in Luton North. The people who have written to me have done the right thing in life: they paid into the system and worked hard, and now they want their Government to be there when they need it. They include people such as my mum and her generation of friends—the WASPI women.

One Luton North constituent wrote:

“I am 65 years old and I am due to receive my state pension next year—at the age of 66.

I am currently struggling financially. I was due to receive my pension at the age of 60. I have worked my whole life and then I stopped as I became a carer for my elderly mother.

I am not entitled to apply for any benefits. With the current covid pandemic it is even more difficult for me to consider working. I suffer from a lot of health problems. I was diagnosed with TB last year and since had been receiving treatment for it.

I have never struggled so much financially before as I am now and the pandemic has made it even worse for me.”

I wish I could say that that was a one-off, Minister, but I am afraid that my inbox has been full of similar letters.

[Jonathan Edwards]

I am extremely grateful to the hon. Lady for raising that very important issue. I have also received numerous pieces of correspondence over the years in relation to that group of women. The anger about the injustice relates to the goalposts being changed late in their lives.

What in her view is the way forward to help address the problems faced by those women? Some are campaigning for bridging pensions or early access to their state pension. Is her view that that is the way forward, or does she support an alternative strategy?

[Sarah Owen]

That is something that I will come to later in my speech. Whatever the future of our pension policy is, that injustice must be addressed.

The pandemic has had a devastating impact on older people in this country, in terms of isolation, their mental and physical health, and their finances. I want to put on the record my thanks to wonderful organisations such as Age Concern in Luton, which has been there every step of the way for older people in my constituency.

However, it should not be this way. The Government should not be turning their back on pensioners. I was truly appalled by the decision this year to scrap free TV licences for over-75s, which added yet another financial burden and barrier to accessing important information, especially at this time. What are the Government going to do during the pandemic to help those pensioners who, like so many others, have found themselves struggling to make ends meet?

As we enter one of the worst recessions since records began, what guarantees will the Minister give to protect pensions in the future? The recent findings from the Pensions Policy Institute show that single mothers, carers, disabled people and black, Asian and minority ethnic groups had pension wealth of just 15% of the national average, and that 81% of carers and 21% of disabled people are currently shut out of being automatically enrolled in a workplace pension. What is the Minister doing to tackle that huge savings gap, which is scandalous?

It is clear that even before the pandemic many people already felt a deep sense of unfairness about our pension system. Parliament has debated the issue, in a full Chamber, time and again, because of the strength of feeling among the 1950s women we represent who have been ripped off by this Government.

As a new Member, this is my first opportunity to raise the countless emails that I know we have all received on this issue and the massive number of conversations we have all had. I had many conversations on doorsteps at the time of the election. One gentleman came out of a mosque and said, “I wasn’t sure how I was going to vote, but I’m definitely voting for Labour now, because my wife has told me that you have promised that we will see justice for the WASPI women.”

I would like to give that hope to every family because this is not just about women—it is also about the families supported by those women. Any future reforms of pensions policy must come with justice for the 1950s women who lost out when the Government changed the pension age. Again, this is all about fairness. Those women worked, paid in and did the right thing, then had part of their pensions taken away. I ask the Minister whether the Government’s line from last year still stands. Is there no money for the WASPI women or will that change? Dignity as we grow older should not be an optional extra; it should be the very basic that the Government should provide. In one of the richest countries in the world, we should not have any older people living in poverty.

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[Rachael Maskell (York Central) (Lab/Co-op)]

I am grateful to be called to speak in the debate this afternoon, Mr Hosie. I thank the hon. Member for Delyn (Rob Roberts) for securing it.

The insecurity and inequality that people experience throughout their working lives is amplified in older life. I certainly see that in my constituency, where, regrettably, insecure work mars the lives of many people. It was in the city of York that Joseph Rowntree first introduced pensions in his factory in 1906, ahead of the Old Age Pensions Act 1908, which came into effect on 1 January 1909—on pensions day, as it was known. It was Seebohm Rowntree’s work in this field that brought about that Act, so my city has a real investment in today’s debate.

We need to ask what the problem is that we are trying to solve around pensions. Are pensions simply part of reward packages and used as a recruitment and retention tool by employers? Are employers really interested in the economic fortunes of their former employees once they have left their employment? How do we address the serious issue of pensioner poverty, and are pensions fair and equitable or dependent too much on past income, which we know is inequitable in itself? Today, 1.9 million older people live in poverty, which really amplifies how pensions have gone wrong, and we therefore need to look at how we address those issues.

I view this issue through the prism of women and their experiences of the inequality that is already built into their working life by the pay gap. They are more likely to be in part-time employment and more likely to be carers, and there is also the serious issue of underemployment. In fact, since the start of the pandemic, 70% of people who have lost their jobs are women. We therefore need to understand why so many women are in pensioner poverty.

Young workers and black workers are more likely to be in insecure jobs. Disabled people lose out altogether and fare worse. Inequality is hardwired into our pension system, exacerbating the unfairness of employment. I observed over the years as a trade union official how we needed to bring redress into our pension system, which is an issue I would welcome the Minister looking at specifically.

On state pensions, many countries such as the Netherlands, Denmark and Australia have far better statutory provision in later life, as can be seen in the quality of life that people experience. The Netherlands pays 95% of average earnings, Denmark 66%, Australia 58% and the UK just 29%. Insufficiency is also built into our pensions system. We have heard much about the pension credit system, but take-up is only 60% , with £2.8 billion not claimed. I therefore support automation. Data can be shared and the technology is there to tackle inequality and enable people to access not only their pensions but, as we have heard, TV licences and other such benefits. It is really important that the gap is closed with the mechanisms we have available to achieve that.

[Jonathan Edwards]

The hon. Lady is making a very well informed speech, as is typical of her. Does she agree that much of the drive over recent decades to increase the state pension age has been driven by the fact that life expectancy has been increasing? However, there is evidence that that is reversing and life expectancy is starting to fall. If that is sustained, the UK Government need to look at pensions policy and perhaps reverse the pension age increases that we have seen over recent decades.

[Rachael Maskell]

The hon. Gentleman raises an interesting point. Of course, that was the basis on which the Cridland review undertook its exercise of looking at how to address an ageing population, so he is right that the Government need to look at that issue.

Turning to employer schemes, we have seen a change in the schemes over the years from more beneficial schemes such as the defined-benefit schemes, first from final salary to career-average earnings schemes. There has also been a rapid move to defined-contribution schemes, where more risk is placed with the worker. Therefore, people’s lack of engagement in the complex world of pensions is ever more understandable. Of course, auto-enrolment in some of the pension schemes shows insufficiency, which the hon. Member for Delyn drew out, but the employer contribution of just 3% is hardly that of an employer investing in their workers’ future. I would urge, if we are looking at raising the sufficiency of stakeholder schemes, a greater employer contribution into those schemes, as opposed to the burden being placed on the workers’ shoulders.

I would also like the Minister to look at the number of pension schemes. Many countries have just a few hundred pension schemes altogether; we have more than 10,000, and we know that many of those schemes are struggling. I have looked at the charity sector, where, among the top 50 charities, there is now a deficit of £1.5 billion. We know that in other sectors, people move from job to job to job and therefore have no time to build up a pension pot with a company. If we moved to a more sectoral model, that would give individuals a lot more scope to build a pension for their future, and a model of sectoral bargaining could shape such pension schemes. I think it would be helpful to look into that.

As I have mentioned, equality needs to be brought to the fore, not least because of the impact in terms of women in poverty in later life. Economic events impact on pensions so much. We therefore need to address those issues, but we also need to recognise that in later life, people from areas of deprivation are more likely to be in poor health and so working longer is not always relevant. We need more flexibility to be built into pensions in later life, but we also need to ensure that individuals do not lose out because they work in different ways.

I echo the support that has been expressed for more financial education. I, too, was at the event that Aviva held on work, wealth and wellbeing. It was particularly about people having an MOT to check on them—to check their mental health as well as their physical health—and to look in mid-life at the opportunities and the finances ahead. We need to ensure that such opportunities are open to everyone.

Finally, I want to draw attention to the importance of building confidence again in the pensions system. At a time when people have so little dispensable resource, they will be making choices about whether to invest in their longer-term future or to buy essentials, such as a meal for their family. We therefore need to ensure that we address the poverty today as well as the poverty tomorrow. The WASPI women are one example of a group that certainly made the right choices, yet was badly let down by the changes brought about by Government decisions. We need to build confidence in our system to ensure that there are fair choices for people in the future.