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Rob Roberts (Delyn) (Con)
I beg to move,
That this House has considered the future of pensions policy.
It is an honour to serve under your chairmanship, Mr Hosie. There is an old saying that people should not talk about politics or religion; I sometimes wonder whether that extends to the topic of pensions as well. While saving for a house or car is seen as exciting and a real achievement—and rightly so—the same enthusiasm and planning is never given when people are saving for their retirement. It is time such attitudes around pensions and planning for retirement changed. Pensions are becoming increasingly important and we need to talk about them, both here in Parliament and in the wider public domain, if we want people to feel empowered to make their own decisions about their future, and secure a retirement that they deserve.
People are living longer, and the state pension age has increased, but discussions and debates around pension policy and infrastructure have not moved on in any significant way. A recent study found that 22 million working-age adults do not feel that they understand enough about pensions to make decisions about saving for retirement, highlighting that we need to do more to ensure that people feel informed and empowered to do that saving.
The fact that 5 million people in retirement are not satisfied with their financial circumstances proves that more needs to be done to ensure people take steps earlier so that their later years are more comfortable and secure. Only 38% of seven to 17-year-olds say that they have learned at school how to manage money, which showcases that the lack of knowledge and awareness about savings and pensions starts right at the beginning. This tells us that we need to be having frank and honest conversations about pensions much earlier in people’s lives. It is not enough to start discussing savings and retirement at 60; it needs to be happening in education, in the workplace, at key moments in life, and also here in Parliament.
Today’s debate, I hope, is the first of many important and crucial conversations around pensions and how we, as parliamentarians, can look to shape pension policy in a positive way in the years to come. I am going to touch on a couple of broad themes, the majority of which the Under-Secretary of State for Work and Pensions, my hon. Friend the Member for Hexham (Guy Opperman), can respond to, while I appreciate that some of the topics—although relevant—may be for the Treasury to consider rather than my hon. Friend.
Although it is hugely important to start conversations about pensions and retirement as early in life as possible, it would not be right to hold a debate on pensions policy without first looking at how we can help pensioners who may already be struggling. Sadly, pensioner poverty is a real problem across the UK. While it may have decreased over the past 20 years—I commend the efforts of the Minister and the Department in their work on this—Age UK found that 1.9 million pensioners are still living in poverty in the UK. That means that over a quarter of pensioners, despite having worked all their lives, paid their taxes and contributed to our economy, are now living their later years facing more challenging decisions than they necessarily should, wondering whether they can afford to turn the heating on or pay their bills, and watching how every penny is spent.
It does not have to be that way. Many pensioners will be eligible for pension credit: a financial lifeline that tops up their income and prevents them from having to make those difficult decisions, such as keeping warm in their home or having a good meal. Pension credit is also a gateway to other benefits that make a real difference to pensioners’ quality of life, including cold weather payments, NHS dental treatment and, topically, free TV licences for those over 75. Quite simply, pension credit gives older people the financial stability and security to live their lives in a much more worry-free manner.
It is also important to note that, while pension credit makes a huge difference to many individual pensioners’ lives and well-being, it also benefits the whole of society. Research from Independent Age estimates that the cost to the Government of those eligible for pension credit, but not taking it, is around £4 billion a year in increased NHS and social care spending, so it is imperative that we either get the implementation of this benefit right, or reform it altogether.
The question is: does the benefit work effectively for the people it is supposed to serve? Currently, it is not working nearly as effectively as it could, with uptake stagnating at around 60% for the past 10 years. It has never been more than 70%. To put that into perspective, around four in every 10 eligible pensioners are not collecting the free money that is due to them. That means that, at present, around £3.5 billion that is allocated to eradicating pensioner poverty is not reaching older people each year. That is, in part, due to awareness of pension credit being low, despite many advertising campaigns by successive Governments. It seems that wholesale reform is necessary to help reach the people it is designed to help.
The low take-up of pension credit is also due, in part, to the way it is assessed. Instead of being an automatic benefit provided to those who need it, pensioners have to make a claim when they reach the appropriate age, which considers their income level and savings. That is problematic for a couple of reasons, not least that the process can be seen as daunting, overly complicated and difficult to navigate for pensioners. Also, by taking into account people’s savings pots, it discourages long-term responsible economic actions such as saving because people will become ineligible not only for pension credit, but for other gateway benefits I mentioned earlier on.
We need to have a fundamental change in how pension credit is assessed and claimed. We should be looking to help those who need it most by ensuring that financial support is accessible and fair, taking away the blame on people who fail to make that claim. One way to do that would be by making pension credit a full or partial auto-payment benefit, so that no claim has to be submitted, and basing it solely on income levels, which Her Majesty’s Revenue and Customs really should be able to track to ensure that no one is unfairly at a disadvantage for having prudently saved throughout their working life.
While successive Governments have taken steps to raise the profile and take-up of pension credit, as seen through the work to make it claimable online during the pandemic, we need serious, fundamental change if we want pension credit to play its part in eradicating pensioner poverty and helping the poorest households. I want the Government to consider their role in boosting take-up by making it an automatic benefit that solely considers income.
While pension credit is one important issue that the Government should review as we look to bring positive change, many other areas would also benefit from innovation and further development. One such area is the auto-enrolment regime. Auto-enrolment was introduced by the Government to improve pension savings in the UK, and it has worked, reversing the decline of workplace pension saving. Prior to the start of auto-enrolment, the number of eligible employees who enrolled was 10.7 million. That has now increased to almost 19 million—almost 90% of those eligible.
While that confirms the success of its original aims, instead of engaging the wider public in taking an active role in their workplace pensions, being auto-enrolled has meant that the vast majority of savers assume they will automatically have a large pension pot when they retire. However, that is often not the case, and we have added a layer of what I will call complacency risk into the mix of other issues to consider. It is the risk that people will assume that the pot they are building up is going to get them a particular lifestyle in retirement, which may not always match reality.
Do not get me wrong; auto-enrolment has been fantastic in getting pensions moving again. I really believe that we should be looking at what has been done so far as a starting point rather than an end game.
The Parliamentary Under-Secretary of State for Work and Pensions (Guy Opperman)
I congratulate my hon. Friend on securing the debate. I accept entirely that this is a legitimate discussion about the future progress of automatic enrolment, which has transformed savings among women and young people to the extent that 80% are now saving, up from 40%. He is right that we are doing better than we have previously done, but it is the suggestions for the future that clearly need to take us forward. I support entirely the direction of travel that he is taking us on.
Rob Roberts
I thank the Minister for his intervention. The suggestions for the future are about to unfold before his very eyes, as he may have anticipated.
Analysis by the Pensions and Lifetime Savings Association suggests that the current contribution rate of 8% is simply not enough for people to have a good standard of living in retirement. I fear that will be the case for many people in several years’ time who have been auto-enrolled into workplace pensions and assume that, as the rate is automatically set by the Government, that means they will have a comfortable pension pot when they retire. Unfortunately, many people are simply not engaged enough with their pensions to realise that until it is too late, despite them being fundamental to their future. I fear auto-enrolment has created the complacency I mentioned earlier.
To combat that issue the PLSA has proposed an increase in the minimum contribution level, to at least 12%, and I agree. Forty-three per cent. of savers do not know how much of their monthly salary they should be saving, in any case, and the increase would benefit a great many individuals, by increasing their savings further. Additional changes could include reducing the starting age to 18 and removing the lower earnings limit, so that every penny of earned income counts towards pensionable pay. According to the Association of British Insurers that would have the potential to save a further £2.5 billion in pension pots. It would not only increase the number of years over which an individual saved, and consequently increase the pot; it would emphasise the importance of saving from a younger age.
What else can we do with auto-enrolment? Why not think a little more outside the box and create a savings culture in the UK? If covid has taught us anything it is the importance of preparedness and planning for every eventuality. One of the bedrocks of financial planning is having an emergency fund in place, but putting money away each month is perhaps easier said than done—there is always something else to spend it on.
We could look at including a savings element in auto-enrolment. Why not, when payroll makes a deduction for the relevant amount for a pension, put 1% into a savings pot at the same time? There could be an auto-enrolment ISA, and people could be given the ability to increase the percentage to what they can afford. Creating a savings culture on the back of pensions policy could be one of the more pleasant side effects of covid. Many people might be more open to having emergency funds to combat future challenges.
Another area of pension policy that could benefit from further positive change are the annual and lifetime allowances. Bearing in mind that that is a Treasury issue and not necessarily one for the Department for Work and Pensions, I shall not labour the point, but there is no need for an annual allowance if there is a lifetime allowance. Saving should be encouraged, and individuals should not be penalised for taking on extra work and saving more into their pensions. That happened to doctors recently, leading to them not taking on shifts and procedures because of the danger of a significant tax bill. A potential solution to that issue would be to remove the tax penalty for breaching the annual allowance, but keep the restriction on the amount of tax relief available to current limits. There would be no additional cost to the Exchequer, and people would be able to continue saving into their pensions in the same way. Yet those who were unnecessarily penalised under the limits of the annual allowance would not be at a disadvantage. As I have said, it is a Treasury area, and I am sure that the Minister will take great pleasure in passing it along.
Wider change is needed in the pensions industry, and one way to achieve that and encourage people to engage earlier with pensions is by improving the accessibility and reach of financial advice and guidance. Despite having been a financial planner involved in the pensions industry for many years prior to coming to this place, I admit that the topic of pensions can be complex. I can see how, for many without such experience and knowledge, pensions could be viewed as hard to understand or even, God forbid, a boring subject—a terrible thought.
I welcome the Government’s push for a simpler regime, which is coming down the line, to make statements more comprehensible for both the consumer and professionals. Members would not believe the wide range of disparate information that pension providers send out to customers, making it impossible not only to understand what they have but to make accurate comparisons between providers. It is currently extremely complicated, and I look forward to simpler statements that will put the consumer in charge. I keep my fingers crossed that that policy will not be several years in the making, as the wheels of Government tend to take rather an age to turn.
It is right to empower individuals to make their own decisions about their futures, but we should ensure that before they make such life-changing decisions they feel informed and supported, and have considered their own unique circumstances. Advice and guidance about pensions needs to be accessible, affordable and available. Despite the benefits that financial advice can bring, only 8% of all UK adults have received it. That is, amazingly, an increase on previous years, but it is still shockingly low, and it puts individuals’ retirements at risk. Whether that is because people feel that financial advice is unaffordable or only for the wealthy, or because they feel it is a risk and do not trust the financial services industry, we need to work actively to change those perceptions and show that financial advice is for everyone.
I can assure the public that the vast majority of advisers whom I have worked with will treat someone’s £30,000 pension pot with the same care and diligence that they will treat someone’s £300,000 pot, because each sum is just as important to the individual concerned. Indeed, the smaller pot can be considered to be much more important to that individual in many ways, because it will often be a lower-earning individual’s only pension provision, and so the risks of it running out too early are more significant.
If we do not promote the need for and the benefits of financial advice, I worry that we will have a retirement crisis on our hands 20, 30 or 40 years down the line. Recent data shows that 35% of the adult population say they do not have a pension. Of those who do have one, 36% are not sure how much is in their pot. Even more worryingly, the uncertainty around pensions goes further than uncertainty about individual circumstances, with almost half the population admitting that they do not have a clue about how much income they would need to retire comfortably. That clearly shows that widespread advice and education regarding pensions and retirement are urgently needed if we want people to be able to live out their later years in financial security and comfort.
In the past, these types of financial decisions and risks were shouldered by employers, pension providers and life insurance companies. Now, however, with the introduction of greater flexibility and freedom to the pensions marketplace, it is increasingly down to the individual to decide these matters, which is a wonderful thing in some respects, but worrying in others. We should not really place all responsibility for such important decisions on to people themselves. Instead, we should ensure that people feel supported and know where to turn for help and advice.
Financial advice is not only needed to help people feel more informed and aware when they make decisions that will affect their lives; it also adds real value to people’s pensions, providing them with a better retirement in the long run. A recent report by the International Longevity Centre found that those who have sought professional financial advice are better off by an average of £40,000 in their pension pot compared with those who did not seek advice. That is not an insignificant amount of money. Ensuring that financial advice is seen as a viable option for people is not only the right thing to do, but crucial if we want people to have the best possible future, as well as the peace of mind that they are making the right decisions to benefit themselves.
Most importantly, how can we make sure that people are accessing the right financial advice and support? Forcing people to access support is not an option. Some people will not even take a vaccine to save lives, for goodness’ sake, so mandating things just because people have an in-built aversion to being dictated to does not work.
One option, however, is to encourage individuals to use guidance services, such as Pension Wise, the free and impartial guidance service that was set up in 2015. Accessing guidance is often the first step towards accessing full financial advice and should be greatly encouraged. Seeking guidance helps people to gain a good initial understanding about their options and also helps to boost their confidence in their ability to do things such as avoiding pension scams, which, sadly, are all too common.
In addition, we know that financial guidance is a great enabler for the full advice process. Data from Pension Wise’s user evaluation report recently found that 36% of customers who booked an appointment with Pension Wise went on to speak to a financial adviser in the following three months, compared with only 22% of non-users. That highlights the fact that we need to emphasise the benefits of these services, and ensure that people use them as early as possible to improve advice take-up and improve the financial outlook for many individuals in the UK.
Currently, it is far too easy to opt out of taking this free guidance from Pension Wise. Many studies over many years have shown that individuals need several exposures to information before they start taking action, so perhaps we need to start them on that journey a little bit earlier, so that they are engaged in the process when the time is right.
Rob Roberts
Absolutely—that is a very salient and very welcome intervention from the hon. Gentleman. I completely agree.
We need to start financial education in schools about the more basic things: what is a current account? How does it work? What is an overdraft? What is a credit card? The number of people leaving school and university who are already in massive debt before even taking into account things such as university fees is staggering. If we are not getting people on the right footing, I completely agree that we should be looking into developing that. People need to start the journey earlier.
During my research for this speech, I came across an article from years ago with a picture of a young-looking fresh-faced pensions Minister: my hon. Friend the Member for Hexham. He was supporting the concept of a provider’s mid-life MOT. Engagement with the UK population as a matter of course when a person hits particular ages could be a transformative idea. Imagine the benefits of speaking to someone aged 45, when they may be in a more stable home and employment situation after those expensive years of having young children, and providing that person with some guidance on what they should be looking at from a financial point of view! That could have a significant impact on their outlook on pensions and financial planning for their remaining 20-plus years before retirement.
Guy Opperman
I am conscious that this job has aged me a great deal and that I look different from the fresh-faced photograph taken in 2017 when I first got it. I have no idea why I have aged so much in the job—aside from putting on the lockdown stone.
On the mid-life MOT, I point my hon. Friend to the Aviva trial and the various other trials done by the private sector. The mid-life MOTs started out as an HR benefit to employees. Their benefit to employees was found to be good, but the benefit to the business and to wider state in terms of wealth, work and wellbeing—the three things on which it is measured—was utterly transformational. I encourage all businesses to follow the initiative of those companies and the public sector to follow the initiative of the DWP, which also pioneered the mid-life MOT.
Rob Roberts
Absolutely; I thank the Minister for his intervention. It was in the Aviva article that I saw the fresh-faced youthfulness of the Minister, although he has now turned into an advert for Just for Men. It is working well for him.
The Minister is absolutely right. Adding a health review to that mid-life MOT process could also have untold benefits: it could catch illnesses early and could encourage people to change their lifestyle before problems arise. I completely endorse the Minister’s support of the mid-life MOT process and encourage him to work across Departments to put something together in that space that could drive real change in financial and medical wellbeing.
The banking and financial industry has developed and adapted to the 21st century, and in the same way the financial advice sector needs to undergo wholesale reform and change. Financial advice is often viewed as too expensive, or individuals worry that they do not have enough to invest. Those outdated perceptions of the sector need to change. To do that, the sector needs to become more transparent and to move towards set fees on an hourly rate, or towards a project fee basis. That would help make access to financial advice easier and more affordable.
There is a large amount of worry and mistrust around the financial services industry. It would certainly help boost consumers’ trust and confidence that they were getting the right advice if the advice sector were made more transparent. The inherent unfairness of percentage-based charging is clear. It is simply wrong to charge double the fee for handling a £200,000 investment compared with a £100,000 investment; it literally takes no more time and no more resource to do the work.
Even factoring in slightly more indemnity risk to the adviser for advising on a higher sum would certainly not justify anything like a doubling of the fee. I firmly believe that the public should seek out advisers who charge fees expressed in pounds and pence, and who give a quotation for services based on time expected or a fixed project fee rather than a percentage-based amount.
Wendy Chamberlain (North East Fife) (LD)
It is a pleasure to serve under your chairmanship, Mr Hosie. I congratulate the hon. Member for Delyn (Rob Roberts) on securing the debate. This autumn has demonstrated that there is a considerable appetite in the House for discussion of pensions policy. We have had the Social Security (Up-rating of Benefits) Act 2020 and a landmark piece of pensions legislation in the Pension Schemes Bill, with amendments yet to be considered in the House of Lords. Not content with all that debate, we now find ourselves, thanks to the hon. Member for Delyn, looking to the horizon of pension policies yet to come.
Of course, that is entirely the right approach, for two reasons. First, pensions are, by their very nature, a long-term product, so the policy decisions we are making now will have an impact quite literally decades down the line. Let us say that someone is in their early 20s, has just started their first permanent job and is making their first pension contributions. They will not be drawing down their pension for another 45 or even 50 years, most likely, so the legislation and regulations that we make now—those, for instance, that are part of the Pension Schemes Bill—will have an effect stretching all the way to 2070 and beyond. That really is long-term policy making.
Secondly, this century poses new challenges of huge proportions. Those challenges of course include automation, an ageing population, with increasing life expectancy—I note the comments of the hon. Member for Carmarthen East and Dinefwr (Jonathan Edwards) on that—and the climate emergency. I would not normally choose to quote Donald Rumsfeld, but when we consider the profound and unforeseen impact that a global pandemic has had on our society this year, we have to recognise that it is not just the identifiable factors that we need to be concerned about; it is also the “unknown unknowns”.
An incredibly important matter when it comes to long-term pensions policy is the triple lock. It was a decade ago that the Liberal Democrats helped introduce the triple lock on the state pension, and I pay tribute to the then Pensions Minister and former Liberal Democrat MP Steve Webb, who was instrumental in that. The triple lock has been a huge success and an incredibly popular measure: indeed, since its introduction, it has been adopted by all major parties, although I note with concern that there has been some speculation that the Government may look to scrap it in future. I hope that rumours of its demise are greatly exaggerated, because I do think that the triple lock plays a crucial role.
During the debate about the Social Security (Up-rating of Benefits) Bill in October, I spoke to the issue of intergenerational fairness. That issue has become very clear over the past few months, during which young people have had to put their lives on hold to stop the spread of a virus that does not always pose the same threat to them as it does to older people in our society. Of course, it is young people who will bear the brunt of the current and future economic costs, not only because of the immediate impact on the jobs market that we are seeing, but because they will be saddled with the debt accrued into the future.
Some say that the triple lock is making the gap between the generations grow even further because, on the face of it, a large sum of money is being spent on older people. However, as I made clear during the debate on the uprating Bill, it is increasingly the case that many working-age people are unable to save adequately for their retirement. It is certainly the case that defined-benefit schemes, which many people were historically enrolled in, are being used far less frequently. That all means an increasing reliance on the state pension. As such, it is vital that we make sure the state pension is strong, not only for this generation of retirees but for the next one and the one after that. I continue to urge the Government, as I did during the passage of that Bill, to ensure that the triple lock is retained, now and in the future. We need to ensure a good deal for the generation of people who are currently only starting out in work. The choices we make now will have an impact decades into the future.
However, pensions policy is not just about the long term. As we have heard from other Members, there are many steps that can and should be taken to ensure that pensions work better for people who are about to retire, or who have retired already. Pensioners are feeling real financial impacts now, including the Equitable Life scandal, the situation experienced by the WASPI women and the issues with plumbers’ pensions, which I raised during the debate on the Pension Schemes Bill last month. There is also the fact that many British pensioners overseas have their state pensions frozen, and the Government have not committed to uplifting those pensions, at the very least for the duration of the covid pandemic. This has been a hugely difficult time for many of those pensioners in many different countries. We might just have taken a huge step in relation to pensions through legislation, but these campaigns continue, and it is imperative that the Government actively engage with them. Many of those campaigners are disheartened that the chance they felt they had to resolve those issues through the Pension Schemes Bill was missed, and feel that they remain unheard.
Another issue that I hope the Minister will address is that of married women who have been underpaid their state pension, having not been upgraded to their full pension when their husband reached state pension age. They could potentially be eligible for thousands of pounds in repayment from the Department for Work and Pensions. This is an issue that Steve Webb, whom I mentioned earlier, is working to highlight and resolve. We know that at least 1,900 women have been paid out to, but the Government have not yet said how much money has been paid out in total. We urgently need to know how many women the Government estimate have potentially been underpaid. It is so important that these women are informed as soon as possible that they have been underpaid.
Many Members have talked about pension credit; we need to inform people of what they are due. I hope the Minister will address that in his response, because so far there has not been sufficient clarity from the Government about the scale of this problem and what has been done to address it.
Finally, I come back to the Pension Schemes Bill, because it has not yet been passed. Amendments are still being considered by the Lords, and while the scope of possible changes to the Bill is now limited, I do hope the Government will be willing to engage and potentially to restore some of the additions made to the Bill. As the Minister knows, I am particularly keen to see further clarity on the issue of open defined-benefit schemes, and I hope the Government will continue to engage with my colleague Baroness Bowles on that issue—in fact, I believe they are doing so today.
Guy Opperman
On that particular point, the hon. Lady will be pleased to know that, provided this debate ends on time, I will go straight into a meeting with a cross-party group of Lords about clause 123 and open DB. I will be making the point that the Pensions Regulator will be very happy to meet the Lords to engage with them and ensure that they have an opportunity to fully comprehend what the proposed regulations are going to be. I will also make the point that we remain very supportive of DB on an ongoing basis.
Seema Malhotra (Feltham and Heston) (Lab/Co-op)
It is a pleasure to serve under your chairship, Mr Hosie. I welcome this debate in which I speak on behalf of my hon. Friend the Member for Birmingham, Erdington (Jack Dromey). I congratulate the hon. Member for Delyn (Rob Roberts) on securing the debate and on his broad-ranging opening remarks on the need to support pensioners and on the uptake of pension credit, the scourge of pensioner poverty, the sufficiency of pension savings and many other issues.
I thank other Members for their contributions. My hon. Friend the Member for Luton North (Sarah Owen) spoke powerfully about the plight of the WASPI women. I also thank the hon. Member for Southport (Damien Moore), my hon. Friend the Member for York Central (Rachael Maskell), and the hon. Member for North East Fife (Wendy Chamberlain).
Hon. Members are right to say that pensions are all too often seen as a distant, complex topic. It is vital to make them easy and accessible to understand, particularly to engage younger people in savings choices early in their life. A pound saved at 18 is worth much more in retirement than a pound saved at the age of 30 or 40, or later. I welcome the many contributions on the importance of lifelong financial learning and literacy.
Ensuring that everyone, no matter their background, occupation or gender, has dignity and security in old age should be the fundamental objective of pensions policy. However, the complex and long-term nature of pensions policy decisions, and the long-term careful planning of public finances, mean that those ambitions are best realised through political co-operation and consensus. That is why, in government, Labour introduced the Pensions Commission in 2002, to provide a comprehensive analysis of the UK pensions system, assess how it was developing over time, and make recommendations on the long-term funding of pensions. Indeed, the commission charted a new direction in UK pensions policy and gained widespread consensus on reforms that might previously have been regarded as unthinkable.
I am proud that, for instance, it was the last Labour Government who created auto-enrolment, which has transformed the lives of millions, with 10 million more people now saving into a workplace pension. I give credit to the Government who took office in 2010 for their work to drive forward auto-enrolment. However, I think that we are all concerned that an estimated 12 million people may still be under-saving for retirement. We welcome the review of the policy that was commissioned in 2017 and its recommendations that the age threshold for auto-enrolment should be lowered from 22 to 18 and that the lower limit of the qualifying earnings band should be removed so that contributions are payable from the first pound earned by an employee. The Minister told us in Committee that the review will be implemented in the mid-2020s; but could we have confirmation that the intended legislation will enact those two proposals? If possible, can we have further detail on the timeframe?
Guy Opperman
I welcome the cross-party tone of the hon. Lady’s speech, and I hope it continues. Automatic enrolment is of course a classic example of a policy instituted by Labour, brought forward under the coalition and finally taken forward under the Conservative Government. We would definitely seek to take the action in question in the current Parliament, because we have said it would be brought forward by the mid-2020s; but many of the other policies that the hon. Lady is talking about, such as the state pension age increase brought in by the Labour Government in the Pensions Act 2007, are cross-party decisions, which I hope she continues to support.
Seema Malhotra
The Minister knows, indeed, the importance that we also give to cross-party consensus on such important strategic directions in pensions policy, and that we have worked closely with him on many measures in the Pension Schemes Bill. There could not be a more important time for us to work together to protect people’s financial security in retirement, because even though the Government have refused to publish their dossier on the economic impact of coronavirus, we know that the economic fallout is vast. Indeed, according to the OECD the pandemic has compounded the challenges for retirement savings, including pressures such as ageing populations, slow growth and low returns, which will continue long into the future.
Furthermore, the fall of major employers puts the pensions of entire workforces at risk. An example is the uncertain status of the 10,000 members of the Arcadia defined benefit pension scheme, where there is an eye-watering deficit of about £350 million. The Government must act to ensure that those workers get the pensions that they are owed. It is Labour’s firm view that Sir Philip Green and Lady Green owe a moral responsibility to the employees to fill the pensions shortfall. They must not allow their workers to go into Christmas not only having to deal with the consequences of losing their jobs, but fearing for their pensions.
The pandemic also brings an increased risk from pension scammers preying on people who are worried about the impact of the current economic uncertainty on their savings. That is why Labour fully supported the amendments tabled by my right hon. Friend the Member for East Ham (Stephen Timms) to the Pension Schemes Bill, to protect people better from risky transfers and improve the provision of advice, to stop people falling prey to scammers. We regret that the Government did not support my right hon. Friend’s amendments, but welcomed assurances from the Minister that regulations will be brought in to ensure that trustees should not have to proceed with a transfer where there are good grounds for believing that a proposed transfer involves moving pension savings into a scam.
On auto-enrolling people into pension guidance appointments, Pension Wise is an excellent service with high satisfaction ratings, but only one in 33 of those eligible to use it do so. Surely, it is more important than ever that people make use of impartial guidance appointments and we would welcome concrete proposals by the Government to improve take-up of these appointments.
On pension charges, at a time when millions are struggling, it is vital that pension costs and charges are reasonable and transparent, and that people receive value for money. Research by PensionBee found that 70% of non-advised draw-down customers pay more than 0.75% a year in charges costing them £40 million to £50 million extra a year and more than £175 million since the pension freedoms were introduced. The long-term impact of high costs and charges for income draw-down could be significant. It is argued that putting costs and charges on the simpler annual statement would confuse people. Instead of being provided with specific information about how much they are paying, they would be signposted to what could be pages and pages of information about charges. We note that the Minister has said that costs and charges information will only be displayed on the pensions dashboard in the longer term, but we would welcome any discussions about a guarantee for value for money as well.
I return to climate change, which is a very important area for future pension policy. The investment decisions taken by pensions involve trillions of pounds—the kind of money that can catalyse significant change when used responsibly, from investing in infrastructure to green technologies. Labour’s amendment to the Pension Schemes Bill sought to ask pension funds to demonstrate how they are helping us get to net zero emissions. It is hard to see how the Government can achieve their own climate goals while excluding trillions of pounds of British capital from those efforts. By voting against our amendment, we believe the Government missed a chance to mobilise pension funds to protect the planet and support the drive to net zero. This is despite the fact that there is clear public support for such a move. The Government must use all the tools at their disposal to channel pension funds into investments that benefit people and the planet.
Finally, I highlight the particular challenges faced by specific groups where injustices need further action. On the former ASW steelworkers, the Minister is aware of their desperate plight. Many worked for decades, paying 100% of their pensions, only to find years later that they only received half of what they were entitled to. They have been fighting for their full pensions for 20 years. Will the Minister confirm when he plans to meet the ASW steelworkers, as he has committed to, and will he work to find a cross-party solution?
I once again raise the plight of the WASPI women, about whom my hon. Friend the Member for Luton North (Sarah Owen) spoke so powerfully. Labour also found recently that 15,000 1950s women are claiming universal credit—the pandemic will have made this worse. It is unacceptable that 1950s women have been forgotten by the Conservative Government, both within the crisis and before.
Finally, on the issue of pension underpayment for married women, it feels as if almost every week a new story comes to light of the DWP’s mistakes in paying women their full pension entitlements. It is particularly concerning that many of those affected contacted the Department and were wrongly told that their pensions were correct. This is simply not good enough.
Every single one of the issues I have addressed relies on an effective departmental delivery of pension entitlements, yet this issue raises profound questions about the ability of the DWP to do just that. Labour called for an inquiry into the mismanagement of pensions payments earlier this year. It is time for the Government to take urgent action on this growing scandal, to make sure that every woman affected is paid the pension to which she is entitled and to redress the root causes of the mistakes made.
In conclusion, putting future pension policy on a long-term footing necessitates careful planning and a consensus-driven approach. Labour stands ready to support the Government where they bring forward proposals to protect people’s pensions and savings. However, we urge the Government to take action to address the clear cases of pension injustices that I have highlighted, as well as those likely to emerge through the pandemic. We also call on the Government to take a greater role in ensuring that funds are invested in a socially and environmentally beneficial way.
The Parliamentary Under-Secretary of State for Work and Pensions (Guy Opperman)
It is a pleasure to serve under your chairmanship, Mr Hosie. I congratulate my hon. Friend the Member for Delyn (Rob Roberts) on securing this important debate, and I look forward greatly to summing up about 35 different points, in copious detail, in exactly nine minutes, and I undertake to try to write to hon. Members where I am unable to do so.
Starting with one particular point, the hon. Member for East Dunbartonshire (Amy Callaghan) was mentioned; I also had a brain tumour and collapsed in the House of Commons in 2011, and I wish her tremendous good fortune in her recovery. We miss her, and I look forward to her coming back to this place, causing me difficulties and posing important and genuine questions, which I am sure she will continue to do. We all send her our best wishes.
My hon. Friend the Member for Delyn secured an important debate, the fundamental point of which is that pensions play a vital part in all our constituents’ lives, and it is right that we debate these matters and champion their causes on an ongoing basis. While the Government’s immediate priority is the conquering of covid and to build back better, and we have a plan for jobs taking things forward, we are also clear in our desire to ensure that we protect people’s pensions and support people in saving for their retirement. It is timely and right that my hon. Friend raises these points, and I will attempt to address them in a bit of detail.
I will first touch on the fundamentals of the state pension and the fact that we now spend £126 billion on pensioners—the highest that has ever been in this country—of which the state pension is £102 billion. The state pension has gone up by £1,900 in real terms since 2010, thanks to the triple lock and various other measures, and we are in a position that material deprivation for pensioners has fallen from 10% to 6% in 2018-19. Average pensioner incomes have grown significantly in real terms over the past two decades. Average weekly income in 1994-95 was £165 a week at 2018-19 prices, after housing costs, compared with £320 a week in 2018-19. Clearly, there is more to do, and my hon. Friend rightfully raises the issue of pension credit.
The policy was introduced by a previous Chancellor, Gordon Brown, under the Labour Government, and successive Governments have had a variety of strategies, advertising campaigns and initiatives to try to boost take-up. It is patently clear from the available statistics that, even with significant advertising campaigns, take-up of pension credit has been between 60% and 76%. For example, the Labour Government spent over £14 million after the launch of pension credit and the take-up went down, if not remained static, that particular year.
The reality is that we need to work with trusted partners, and that is what we are trying to do. We are trying to institute a variety of campaigns. We had a nationwide campaign in spring last year to boost pension credit. We also have the online pension credit claim facility, ensuring ease of access for anyone wishing to make a claim. A whole host of other matters are under way to take the pension credit take-up forward, but I would particularly inform the House that, following a cross-party meeting with the House of Lords, we have reached out to the BBC and to Tim Davie, its new chief executive, to see whether the BBC can do anything to improve and expand on that particular process. I will put on the record in the Library the letter that Baroness Stedman-Scott and I have written to Mr Davie to see to what extent we could significantly enhance the take-up of pension credit.
My hon. Friend the Member for Delyn raised the idea of an automatic entitlement to pension credit. I fear that is something that is simply not possible on the data available to the state at this stage. There may be a time in the future when such data and capability exist, but it is not possible at the present stage.
I turn to the point he raises on automatic enrolment. Many things were said not only in respect of the cross-party nature of this particular problem, but also the desire for a better outcome. Automatic enrolment has ensured that the participation of private-sector eligible women has increased from 40% to 86%. That is equal to men, I should say. For private-sector eligible 22 to 29-year-olds, it has gone up from 24% to 85%. In 2019-20, working people will save an extra £18 billion into workplace pensions as a result of those reforms. All Members of Parliament will find that there are many thousands of constituents and employers who are doing the right thing and providing the 8% automatic enrolment.
Of course there is more to do. We will be instituting the lower earnings threshold from the age of 18. The Government have made it crucially clear, following the 2017 review, that that is what we will do, and without a shadow of a doubt that will be brought forward. I hope it is at some stage in this Parliament, but obviously these matters are somewhat beyond my control.
Speaking of things that are beyond my control, my hon. Friend the Member for Delyn raised the very important issue of lifetime allowance on tax relief pension savings. He waxed lyrical about a point that I am delighted to say that I am going to raise with the Chancellor personally. I look forward to the Chancellor addressing it at the Budget statement in March if he feels so inclined. I hope my hon. Friend’s plea is taken on board, but clearly that is a matter entirely for the Chancellor.
On automatic enrolment, my hon. Friend raised a very interesting issue that I want to touch on: the idea of a 1% saving added on to the automatic enrolment in the future. There is no question but that we want to look at the possibly of having a rainy-day fund, whether it is a 1% add-on to whatever the future of automatic enrolment is. I am looking at that personally. Clearly, there are many decisions to be made about the future of automatic enrolment, but without a shadow of a doubt trying to improve the financial capability, resilience and inclusion of this country is massively important.
On that issue, we talked about the mid-life MOT, which we back totally. I met the new chief executive of the Financial Conduct Authority to discuss how we can improve the capability of individuals from the age of 47. Apparently that is when men are in their mid-life; for women, it is later. The reality is that we want tremendously to improve the mid-life MOT as an option so that we address wealth, work and wellbeing at an early stage.
I have about a minute left. Simpler statements will go forward on state pension age increases. As I indicated to the hon. Member for Feltham and Heston (Seema Malhotra), that is a Labour party policy that the coalition and Conservative Governments have continued to implement, and there are no plans to change that. We have an ongoing review of costs and charges, and clearly great work is going forward.
I am deeply grateful to the House for the opportunity to address pension policy. There is no question but that these are serious issues. The Government are absolutely zeroed in on trying to make pension policy work. I totally dispute the claim that we are not doing anything on climate change. With COP26 coming up, we are leading the way. We are the first country to legislate for net zero and for the taskforce on climate-related financial disclosures. We lead the way on all matters, including green gilts. I believe very strongly that climate change and pensions will go hand in hand under this Prime Minister’s leadership. I thank my hon. Friend the Member for Delyn for this debate.