Public Confidence in the Police

Jo White Excerpts

Wednesday 9th September 2026 Westminster Hall

[The Parliamentary Under-Secretary of State for the Home Department (Jo White)]

It is a pleasure to serve under your chairmanship, Sir Alec. I congratulate the shadow Minister, the hon. Member for Mid Bedfordshire (Blake Stephenson), on his recent promotion, and look forward to working with him in the weeks, months and years ahead. I am grateful to my hon. Friend the Member for Pendle and Clitheroe (Jonathan Hinder) for securing the debate, and to all who have spoken.

As my hon. Friend the Member for Pendle and Clitheroe said at the outset, I am not the Policing Minister. The Minister for Policing and Crime, my hon. Friend the Member for Croydon West (Sarah Jones), needs to be elsewhere at this difficult time. It is very much my aim to prove a capable stand-in, but I hope Members will forgive me for any gaps in policy knowledge. Although I cannot match the Minister for Policing and Crime in that regard, I can certainly acknowledge the unique and critical role played by the police in the life of our country.

Thousands of men and women go to work day in, day out with a single aim: to keep us, their fellow citizens, safe. Theirs is public service of the very highest form, and it can be performed only by those who possess exceptional courage and are willing to face risks that the rest of us could barely imagine. We had a terrible illustration of that recently in Cleveland, as we have heard, when two officers lost their lives in an awful crash on the A66.

My thoughts remain with the families, colleagues and friends of PC Blades and PC Clough, who served with courage and commitment to the last. Their service and sacrifice remind us that policing is not merely a profession; it is, as the Home Secretary said in the House last week, a calling. Those who answer it deserve our support, respect and gratitude. To perform their duties effectively, the police require our confidence and our trust. That brings me to the focus of the debate, in which the range of themes and topics covered speaks to the breadth of the subject matter. There are so many different aspects of policing for which public confidence is a live issue. Let me deal with the issues that Members have highlighted.

Speak to any frontline officer and they will say that our current policing system is no longer fit for purpose. The current policing model is neither national nor local enough to respond to the public’s concerns about theft and antisocial behaviour. This Government are determined to change that, which is why, in the police reform White Paper, we have set out the most significant changes to policing in nearly 200 years, to create a system that is better equipped to tackle modern threats while remaining responsive to local communities.

Our reforms will rebuild public confidence by delivering a new model for policing with a clear focus on cutting and preventing crime, strengthening local policing, raising standards and ensuring that national and specialist police services can be accessed by all communities. A new national police service will strengthen our ability to tackle serious and organised crime threats to national security. The national police service will give policing the tools, technology and capability needed to tackle crime wherever it occurs.

[Adam Dance]

Thank you for being here today. Will you commit to asking the Policing Minister to meet my local police force and me to discuss the custody unit, which is a huge issue in my constituency? The decision was made well before my time, but it is affecting the community throughout south Somerset.

[Jo White]

Thank you for your question. You made that request in your earlier contribution—

[Sir Alec Shelbrooke (in the Chair)]

Order. I regret to interrupt the Minister, but Members should not use the word “you” to refer to each other. They should speak through the Chair, who is here to adjudicate, so that the debate does not become too fractious.

[Jo White]

Thank you for correcting me, Sir Alec. The hon. Member for Yeovil (Adam Dance) asked earlier about meeting the Policing Minister, and I am happy to pass that request on to her.

We will introduce stronger national standards through the national police service, ensuring that the service the public receives is more consistent. To respond to the question asked by my hon. Friend the Member for Middlesbrough South and East Cleveland (Luke Myer), the reform programme will enable a new funding formula that will include policing areas such as Cleveland.

In 2010, the number of officers in full-time employment was 143,734. During the period of austerity under the previous Government, officer numbers dropped by over 20,000 to a low of 122,405 in 2018. From 2019, the previous Government funded forces to hastily increase officer numbers, but that has led to officers being hired—and, in some cases, put in desk jobs—to meet arbitrary headcounts. The rush to recruit also led to a situation in which over 35% of officers had less than five years’ experience, placing a further strain on forces.

The Government are focused on what the police are doing, not just on officer numbers. That is why we have scrapped the officer maintenance grant and focused on rebuilding neighbourhood policing, with over 3,800 more police and PCSOs now where the public want to see them—out in neighbourhoods, proactively preventing crime and dealing with antisocial behaviour.

[Blake Stephenson]

I met with my force in Bedfordshire over the summer and spent a couple of days with the neighbourhood policing teams. One of the challenges they have is that their officers often get dragged off neighbourhood policing to deal with more complicated policing operations because there is a higher risk and they need to prioritise their work. What assurance can the Minister give my constituents, and all Members’ constituents, that under the neighbourhood policing guarantee, the new neighbourhood policing officers will not be hired and then re-tasked with other work in their police forces?

[Jo White]

The commitment is to deliver 13,000 additional neighbourhood policing personnel by the end of this Parliament, which will give us the capacity to ensure that they can be focused on the role they are employed to do.

Since the election, the Government have increased funding to forces by close to £2 billion. This year funding to police forces has increased to its highest cash level of up to £18.5 billion—a 4.5% cash increase compared with the previous year. That means that all forces will receive a real-terms uplift in their funding. In response to my hon. Friend the Member for Harrow West (Gareth Thomas), since March 2025 the Met has grown by 607 neighbourhood officers. We recognise the unique challenges faced by the Met. In 2026-27 the Met will receive up to £4 billion in funding, which is an increase of £175 million.

In addition, we are supporting policing to deliver £354 million of efficiency savings by the end of this Parliament through the police efficiency and collaboration programme, but we cannot stop there. The police funding system we inherited was complex, outdated and the product of legacy decisions rather than strategic design. Many PCCs, MPs and policing partners have complained that the police funding formula is out of date and not fit for purpose. Changes to police governance, force mergers and the creation of the national police service require a new way of allocating funding between forces aligned with those new structures.

[Max Wilkinson]

I asked a specific question about the alignment of boundaries. In my constituency of Cheltenham, we are served by Gloucestershire police. We are apparently due to get a regional mayor with Herefordshire and Worcestershire. We are served by the health board for Bristol and the west, but policing apparently is being sent eastwards. Given the Government’s devolution agenda and the need for transparency and accountability in public services, that causes a real issue. There are rumours that the Government are changing course and trying to align boundaries. Is that the case—yes or no?

[Jo White]

As I am standing in for the Policing Minister, I cannot immediately answer that question, but I am sure that the hon. Member will get an answer as quickly as possible.

We are committed to a wider review of the police funding formula to ensure that force funding is fair and keeps the public safe. A new approach to allocating funding will be brought in as part of our reforms to police structures.

Public confidence in policing depends on communities knowing what they can expect from the local police service and on seeing those expectations met. That is why the Government are introducing local policing guarantees, which will provide greater transparency and accountability on the policing services that matter most to the public.

The Government have committed to setting clear expectations on the issues that matter most to the public, including a target for forces to attend 90% of the most serious incidents within 15 minutes in urban areas and 20 minutes in rural areas, alongside measures to improve the speed with which 999 calls are answered. However, public confidence is about more than response times alone. It is also shaped by whether victims receive a good service and whether forces are effective at tackling crime.

HMICFRS’s recent “State of Policing” report urged forces to make urgent improvements in how they investigate crime and secure justice for victims. Forces must get the basics of investigation right. The Government are strengthening the way police performance is monitored and improved. Through the policing performance system, inspection findings are brought together with analysis against the police performance framework to provide a comprehensive picture. This enables earlier identification of concerns and targeted support in collaboration with the College of Policing, and intervention where required. A stronger focus on delivering better outcomes for victims and the public will play a key part in rebuilding and maintaining trust and confidence for victims of crime and communities.

[Jim Shannon]

I understand and respect that this is a devolved matter, but I asked a question on which I hope the Minister can give me the assurance that I seek. Northern Ireland is one part of the United Kingdom where terrorism is still active, although to a lesser extent. To police that correctly and effectively the PSNI needs resources. Will the Minister please have discussions with the relevant Minister to ensure that it has those resources? She has given an assurance on resources elsewhere in the United Kingdom; we in Northern Ireland need equal and effective resources, to ensure that the terrorism threat in Northern Ireland is dissipated and reduced.

[Jo White]

I will ensure that the hon. Gentleman’s request is passed to my colleague the Policing Minister when she returns.

All communities deserve to have trust and confidence in the police. That starts with ensuring that those who enter policing are vetted and assessed thoroughly and remain suitable to work in policing throughout their service. This year we delivered our manifesto commitment to introduce mandatory standards on vetting. As part of those standards, applicants who have a caution or conviction for relevant VAWG offences, including domestic abuse and sexual offences, are disqualified from entering policing. A presumption of withdrawal of vetting clearance applies for serving police officers in these circumstances.

The Home Office has provided HMICFRS with £100,000 for this financial year to expand the scope of its integrity inspections. These will now look at recruitment and selection processes alongside vetting in every force in England and Wales. We have also provided £425,000 to the College of Policing and National Police Chiefs’ Council to develop an accredited regime on vetting. This will include the development of standardised training and stronger intervention in forces that are not complying with vetting standards.

The Home Office has to date provided approximately £3.5 million towards the NPCC’s continuous integrity screening programme. This is developing a system that will provide automated alerts from the police national database to forces in relation to anyone working in policing, enabling forces to take action earlier. Where police fall short of the standards expected of them, the public rightly expect that they will be held to account. The Independent Office for Police Conduct plays a crucial role in overseeing the police complaints system. It also investigates the most serious and sensitive matters, such as deaths and serious injuries and serious allegations of corruption involving the police. The Government announced plans to reform the governance of the IOPC to strengthen its accountability and resilience.

On 30 July the Home Secretary launched an independent end-to-end review of the police accountability system. It will be chaired by Dame Lynne Owens and Jason Beer KC, and will report in six months. It will establish whether the police accountability system is fit for purpose, whether it is transparent, and how we can minimise avoidable delays for victims, families and officers.

I agree that public confidence and trust in policing have been damaged by the social media clips referred to by the hon. Member for East Londonderry (Mr Campbell). Trust cannot be built through slogans or by drawing policing into wider debates. It is rebuilt when people see officers on their streets, know that crimes will be investigated, receive a proper service when they need help and have confidence that the highest standards are upheld. I agree with the hon. Member for Cheltenham (Max Wilkinson) that we as MPs have a responsibility to develop and give respect to the police officers in our communities, and to signal the way in which we should work with the police in order to build community strength and cohesiveness in the constituencies we represent.

Trust in the police matters because policing in the UK is fundamentally based on consent. When people trust the police, they are more willing to report crime, share information, act as witnesses, comply with the law and work with officers to solve local problems. We recognise that trust and confidence are stronger in some communities than in others, and that confidence has declined over time. That is why the Government are focused on practical action: restoring neighbourhood policing, increasing transparency about police performance, strengthening accountability, modernising police force structures and ensuring that forces have the support they need to tackle the crimes and antisocial behaviour that matter most to local people.

The reforms are about having the right policing in the right place, so that people feel safer, see police where they live and know they will get the help they need when they need it. The programme is needed to improve effectiveness and restore public trust, creating a stronger, more co-ordinated national approach to the capabilities that underpin policing. The public do not want a police service that is distracted from its core mission; they want a police service that prevents crime, protects communities and serves victims. That is exactly what our reforms are designed to deliver.

Let me turn to the matter of people knowing who their local police officer is. Neighbourhood policing is essential to restoring public confidence in the police. Officers who know their communities are better placed to understand local concerns, respond to issues that matter to residents and provide visible reassurance when needed. Every community deserves to have visible, proactive and accessible neighbourhood police officers. Through the neighbourhood policing guarantee, we are strengthening the connection between police and their communities by committing to delivering 13,000 additional neighbourhood policing personnel by the end of this Parliament.

The Government recognise the profound and lasting impact that sexual violence can have on victims. We know that victims do not always receive the response or support they deserve, and that that has contributed to these crimes being under-reported. I am listening to the points raised by the hon. Member for North East Fife (Wendy Chamberlain). That is why we are committed to improving the police response to sexual violence to ensure that all victims are heard, taken seriously and treated with dignity.

To ensure consistency, we established the national centre for VAWG and public protection in April 2025. The centre provides co-ordinated national leadership in policing to tackle violence against women and girls. In addition, the centre is supporting all forces to implement the learnings of Operation Soteria, an academic-informed programme that has transformed the investigation of rape and sexual offences. As part of this, forces must maintain a commitment to continuous improvement—an acknowledgment that ongoing learning is essential to improving outcomes and experiences for victims. We want every force to have the right specialist capability to address sexual offences. That is why we have asked all forces in England and Wales to implement specialist rape and sexual offence teams by December 2027.

Hate crime is a priority offence under the Online Safety Act, which places clear legal duties on platforms to take proactive action against illegal hate content online. The Government also fund the national online hate crime hub, the national policing capability dedicated to online hate crime.

Let me say in response to the hon. Member for Strangford (Jim Shannon) that police and justice are devolved to Northern Ireland, and the Police Service of Northern Ireland’s main budget is allocated by the Northern Ireland Department of Justice. The Northern Ireland Executive’s programme for government recognises that PSNI officer numbers are low, and I welcome the Executive’s commitment to grow police officer numbers in line with the 2020 New Decade, New Approach agreement.

In closing, I again thank my hon. Friend the Member for Pendle and Clitheroe for securing the debate, and I thank everyone who has contributed. We have covered a lot of ground, and yet the nature of the topic means that inevitably, there is much more that could be said. I know that the Policing Minister will take great interest in the discussion that we have had today, not least because the question of how we drive up confidence in policing is one that concerns us all and has an impact on the lives of everyone across this country. As I have set out, the Government are taking action across multiple fronts, and we will continue working closely with the police to ensure that they have everything they need to maintain public trust and deliver for the communities that depend on them.