Severe Disability Premium

Jessica Morden Excerpts

Tuesday 7th May 2019 Commons Chamber

[Justin Tomlinson]

I thank the hon. Gentleman, whom I have worked with closely on other issues. To be absolutely clear, in going from the legacy benefit to universal benefit, we have not taken money out but are targeting it at the most vulnerable people. Overall, our spending on those with disabilities and long-term health conditions has increased by £5 billion per year. The key is that all jobcentres will have the support of Citizens Advice to provide additional support for claimants who want it.

[Jessica Morden (Newport East) (Lab)]

A constituent of mine who was forced on to universal credit with no protections lost a considerable amount of money to help with her living costs when her severe disability premium stopped. Now we learn that she may have to wait six months to see any money, even when the regulations are passed. How on earth are disabled people supposed to cope in the meantime?

[Justin Tomlinson]

The priority in our reforms is to make sure that the most vulnerable get the most support within the system. Without knowing all the details of that case, it is difficult to comment, but I am happy to look at the details.

Oral Answers to Questions

Jessica Morden Excerpts

Monday 7th January 2019 Commons Chamber

[Amber Rudd]

I thank my hon. Friend. There are many contributions on how we can improve universal credit. Some of them carry quite a big price tag, and some have had more success with the Treasury than others. I look forward to further conversations with the Chancellor in due course.

[Jessica Morden (Newport East) (Lab)]

Under tax credits, under-25 lone parents got paid the higher over-25 rate. Under universal credit, they do not. What is the Secretary of State going to do about that? I ask her on behalf of the group of young parents from Newport who are worse off under this system and in hardship.

[Alok Sharma]

I am always happy to meet the hon. Lady to talk about these issues. As she will know, the changes we introduced in the Budget mean that work allowances are going up by £1,000 precisely to support those who need it—individuals with children and, of course, the disabled.

Employment and Support Allowance Underpayments

Jessica Morden Excerpts

Thursday 18th October 2018 Commons Chamber

[Sarah Newton]

I utterly reject the suggestion that we are destroying the lives of disabled people. We did not agree with the United Nations at the time, because we did not think that it had taken into consideration all the evidence that we had given to it. I published a full response to the UN, which I hope very much that the hon. Gentleman will read. It is in the Library, and it shows the huge amount of support that we are giving to disabled people.

Benefits for disabled people in our country have never been higher, but we are not at all complacent. We know that there is more to do. I want all disabled people in our country to be able to live their lives independently and play their full part in society, and we will continue to ensure that that is the case.

[Jessica Morden (Newport East) (Lab)]

A constituent who rang my office this morning was concerned that if they received the money that was underpaid, it might then be clawed back from other benefits. Will the Minister confirm that that will not happen?

[Sarah Newton]

That is a very good question, and I can assure the hon. Lady’s constituent that it will not happen. The full details are in the “frequently asked questions” section in the Library.

Universal Credit

Jessica Morden Excerpts

Wednesday 17th October 2018 Commons Chamber

[Jessica Morden (Newport East) (Lab)]

On behalf of all the constituents who have contacted me about a range of difficulties to do with their experience of the universal credit system, I reiterate the calls in this debate to halt the roll-out, fix the problems identified so far, and fully fund this policy so that universal credit claimants do not bear the brunt of the Government’s cuts.

Following the Secretary of State’s alleged remarks to the Cabinet that some families will be £200 per month worse off, which is a significant loss, she is now talking about a slower managed migration that will start later next year, and claims to be listening and learning along the way. Well, I do not want my constituents, particularly those with disabilities and mental health problems being moved on to ESA, to have to go through hardship so that the Government can learn from them; I want the Government to learn the lessons now.

This is clearly not a system that is ready for full migration. New claimants and people with changes to their circumstances—the roll-out started with them—should be the easier cases, but we have already seen long delays in processing and payment, driving people to food banks, with social landlords and private landlords reporting not only a dramatic increase in people going into rent arrears but bigger arrears. I urge the Minister to look at the evidence on this from Community Housing Cymru, and specifically to look at the issue of the two-week run-on of housing benefit, which is not always working in my constituency cases.

As Mind has pointed out, there is huge anxiety out there among those who are going from ESA on to universal credit. Mind says that the Government safeguards for vulnerable people are not good enough. I say that on behalf of a constituent who is hugely worried about the process. Housebound, with no computer, they have to apply for universal credit and, without very close support, they are at risk of losing the benefit. No one should have their benefit stopped until their universal credit claim has been successfully submitted.

I ask the Minister to look at the specific issue of under 25-year-olds with children who are being paid at the under 25-year-olds’ rate, not at the normal rate as under tax credits. That will increase child poverty.

I want to raise the issue of a single mother in my constituency who loves her permanent, part-time job in a school. She is being trained up, with the potential shortly to go full-time, but she is being told that she has to give that up and take on full-time temporary retail work in the run-up to Christmas, with no guarantee of work afterwards. Why is this in anyone’s interest? Making someone in work worse off is not work progression.

I have huge respect for DWP staff out there having to deliver this. It is the policy that is flawed, and I know they are doing their best, despite the cuts, to help people. We should thank them. As a constituent said to me yesterday, there is nothing wrong with the idea of simplifying the benefits system, but instead it is being used as an exercise in saving money at a cost to those who can least afford it. It is time to halt it, fix it and put the funding in.

The Secretary of State’s Handling of Universal Credit

Jessica Morden Excerpts

Wednesday 11th July 2018 Commons Chamber

[Jessica Morden (Newport East) (Lab)]

I too want universal credit to work, but yet again the Secretary of State has come to the House, in the face of evidence and feedback from the NAO, CABs, food banks, housing associations, local government and others, and just appears to want to ride it out and brazen it out. That is deeply worrying and disappointing for my constituency because Newport has only had about 10% roll-out so far, and those are the easy cases—new claimants, single people without children, families with no more than two children. Yes, some people will have managed to navigate universal credit, but, as the NAO report says, for a “substantial minority” that is not the case. We need to address the problem as a matter of urgency before the roll-out reaches the more complicated cases. involving moving people from legacy benefits and people with larger families.

During this limited roll-out, we have also seen the problems documented by the NAO report reflected locally, and alarm bells should be heard. There have been problems with the initial claims: for instance, one family were inadvertently moved to universal credit and had to be returned to legacy benefits. It took 99 days for the lost tax credits to be fully recovered. According to the report, one in five claimants do not receive their full payments on time, and on average those claimants have been paid four weeks late. That means that many people do not receive their full payments for eight or nine weeks—and they are often people with no savings on which to rely. Some of my constituents have to resort to using food banks. One local food bank reports giving out 300 extra parcels every month over and above the increase that it anticipated. Other constituents do not want the advance payments because they do not want to go into debt, and are borrowing from loan sharks or from family and friends instead.

I agree with all the points that have been made about the online system, but let me add one more. People who have no individual ID, such as a passport or driving licence, now face a longer wait for an appointment before they can get into the system into which the delay is built. Those are often the most vulnerable people, and that too needs to be addressed.

Advice services such as citizens advice bureaux are seeing more and more people, and Newport CAB tells me that most of the problems involve initial claims. Arrears and debt problems do not just go away, as is shown by the Government’s own full service survey. Housing associations and local authorities are picking up the extra costs. Rent arrears alone are costing housing associations in Wales more than £1 million.

Let me take this opportunity to thank the hard-working DWP staff out there. According to a survey conducted by the Public and Commercial Services Union, 80% felt that there were not enough staff to manage the workload. I know that they are doing their best with the resources that they currently have, and I thank them for what they are trying to do.

[Ms Angela Eagle]

Does my hon. Friend agree that, while DWP staff are remarkably good at the job they do, they must have the tools they need to do that job, and many are frustrated that they do not have them?

[Jessica Morden]

I absolutely agree. I believe that they are doing the best they can with the tools that they have been given, but they need far more resources.

I hope that the Minister who winds up will adopt a more conciliatory tone. It is not enough to say that the delays can be solved by advance payments, or that it is too early to assess the impacts. The evidence is plain to see in our constituencies. The Government have been forced to change parts of this policy, and it is now time for them to pause and listen. If the roll-out speeds up and takes on the more complicated cases, we will, I fear, see only more debt and hardship among those who need the system to help them into work, or to support them if they cannot work.

Oral Answers to Questions

Jessica Morden Excerpts

Monday 2nd July 2018 Commons Chamber

[Mr Speaker]

It is always good to hear from the hon. Lady, but we have already heard from her.

[Jessica Morden (Newport East) (Lab)]

Constituents who do not have a passport or driving licence, because they do not drive or have no need of one or cannot afford one, cannot use the online verification system and need to be seen in person at a job centre, but there are huge waits for appointments, including for those who urgently need advance payments. What is the Minister doing to tackle that?

[Alok Sharma]

The hon. Lady knows that advance payments are available if they are required on the day. As for verification, there is a set of criteria that can be applied so that we do not have to go through the verification system. If the hon. Lady has specific cases, she should please bring them to me as I would be happy to look into them.

Oral Answers to Questions

Jessica Morden Excerpts

Monday 21st May 2018 Commons Chamber

[Alok Sharma]

Budgeting loans are indeed available, but under universal credit we also have budgeting advances. If my hon. Friend has any specific cases she wishes to raise, I would be happy to talk to her about them.

[Jessica Morden (Newport East) (Lab)]

Constituents who cannot afford a driving licence or a passport cannot do an initial online verification of their universal credit claim, meaning that they have to wait up to two weeks in order to be seen for a personal appointment. That is driving people to see loan sharks in some cases, so will the Minister look at it?

[Alok Sharma]

I will look at it, but if the hon. Lady would come forward with specific cases, that would make it easier.

DWP Offices Closures: Merthyr Tydfil

Jessica Morden Excerpts

Wednesday 9th May 2018 Westminster Hall

[Jessica Morden (Newport East) (Lab)]

My hon. Friend talks about the valleys. Does he agree that Newport is also affected? We are very proud of the civil service jobs we have in Newport; there are hundreds at Sovereign House, the DWP office. Does my hon. Friend agree that in a drive to centralise, the Government are overlooking the importance of local jobs and local expertise from local people? That would be lost, given the travel difficulties that people are experiencing getting to Treforest.

[Gerald Jones]

My hon. Friend makes a valuable point. I see Newport as part of the south Wales economic area. Job losses in that community would have a similar effect there as they do in other areas across south Wales.

Oral Answers to Questions

Jessica Morden Excerpts

Monday 5th February 2018 Commons Chamber

[Kit Malthouse]

Mortgage support is being offered at exactly the same rate as currently. The only difference is that it is now being deferred as a loan recoverable against any equity available in the house should it be sold in the future. Current participants in the scheme should see absolutely no difference unless and until they sell or transfer the house, at which point the taxpayer will recover the support offered.

[Jessica Morden (Newport East) (Lab)]

21. This change to support for mortgage interest will hit very hard thousands of low-income households, half of whom are pensioners. Does the Minister acknowledge that this change has not been well publicised and that, at the very least, the Government should pause and communicate what it will actually mean for people financially?

[Kit Malthouse]

We have to recognise that we are dealing with support for people who are accumulating what is often a very significant capital asset, and it seems only right that when equity becomes available the taxpayer is able to recover some or all of the support. There has been significant communication on the scheme with the people who are participating in it, and that is continuing. There will be between four and six written communications, and people will be invited to call a telephone number where they can obtain information from a third-party adviser before we get to April, when the scheme comes into play. I am confident that the people who are participating in the scheme at the moment will have enough information. Certainly, large numbers are making a decision either way at the moment.

Universal Credit: Private Rented Sector

Jessica Morden Excerpts

Tuesday 9th January 2018 Westminster Hall

[Tracy Brabin]

I totally support what the hon. Gentleman says: this is about not just families, but people with extra needs. Single parents in particular are most vulnerable to bullying landlords.

[Jessica Morden (Newport East) (Lab)]

Gingerbread states that two thirds of single parents rent privately, and from my casework, I know that that group of people and the children that they support is particularly hard hit.

[Tracy Brabin]

Gingerbread is a fantastic charity. In my constituency, a young woman came to me who was being bullied by her landlord in all sorts of ways because of her inability to pay her rent. Single women living with children are incredibly vulnerable to that.

The ending of an assured shorthold tenancy agreement with a private landlord is now the primary reason for families presenting themselves as homeless to the local authority. The pressures on local authority housing could not be more severe. In Kirklees, for example, there are currently 9,700 applications for only 171 properties. It is a priority for all of us to support the private rental sector as universal credit is rolled out, if we want to lessen the burden on local councils. But this problem will not go away any time soon. The number of working households claiming housing benefit in the private sector has more than doubled since 2009, whereas the wages of some of the lowest paid in our society have stagnated. DWP figures confirm that only 7% of private renters are actually unemployed and seeking work. Sadly, although the Joseph Rowntree Foundation found that the private rental sector has grown by a third over the past 12 months, the number of those being evicted has also grown, with 7,200 more private tenants losing their homes in 2015 than in 2003.