Oral Answers to Questions

Helen Whately Excerpts

Monday 7th September 2015 Commons Chamber

[Mr Duncan Smith]

I am on the verge of giving up speaking to the right hon. Gentleman, because he misuses all the facts. As I have told him again and again and again, he is more than welcome to visit the sites where it has been rolled out. He has had an open invitation to come to see the digital site and I recommend that he does so. Universal credit is already working; no one has lost any money; it will be online; and it will go out fully and start next year. This is a successful programme and if the right hon. Gentleman wants to compare notes about tax credit roll-outs, I would be more than happy to do that.

[Helen Whately (Faversham and Mid Kent) (Con)]

I recently visited my local jobcentre in Maidstone. I found that the job coaches there were pretty much unanimous in their support of universal credit—

[Neil Coyle (Bermondsey and Old Southwark) (Lab)]

Did you get one?

[Helen Whately]

Will my right hon. Friend advise on what formal assessment there has been of the success and impact of universal credit so far?

[Mr Duncan Smith]

As I have already said, universal credit is now available in more than half the jobcentres. The full development starts rolling out next year. People will benefit enormously not just from the technicalities but from the fact that an adviser will now stay with a claimant all the way through the claim. I know that my hon. Friend was not looking for a job, but perhaps the hon. Member for Bermondsey and Old Southwark (Neil Coyle) will need to be looking for one in a few years’ time.