Oral Answers to Questions

Debate between Helen Hayes and Justin Tomlinson

Monday 18th March 2019 Commons Chamber

[Lilian Greenwood (Nottingham South) (Lab)]

18. What assessment her Department has made of the effect of the roll-out of universal credit on the level of referrals to food banks.

[The Parliamentary Under-Secretary of State for Work and Pensions (Justin Tomlinson)]

Our own evidence does not show a direct link between the increase in food bank use and the roll-out of universal credit. As the Trussell Trust has said, it is impossible to identify one single cause. Universal credit spends £2 billion more than the system it replaces, and it incentivises work, providing a pathway out of poverty.

[Helen Hayes]

In my surgery on Friday, I met a family with very young children who have been without benefits to which they are entitled since before Christmas, due to mistakes by the DWP. They are already in housing rent arrears and reliant on the local food bank. Without resolving those errors, the DWP is now moving them on to universal credit, where the terrifying prospect of a five-week wait and no funds to repay an advance pose a real risk of homelessness. I want the Secretary of State not only to look into this case but to deal with the incompetence and cruelty in her Department, which are causing such misery for far too many people.

[Justin Tomlinson]

First, I give a commitment that, yes, I am very happy to look into that specific case. It highlights the problems with the legacy benefits, whereby £2.4 billion a year of benefits were missed. It was a complex, bureaucratic process where mistakes could happen and claimants—particularly vulnerable claimants —did not take what they were entitled to. Under universal credit, with personalised, tailored support, mistakes can be rectified more quickly.

Oral Answers to Questions

Debate between Helen Hayes and Justin Tomlinson

Thursday 20th December 2018 Commons Chamber

[Helen Hayes (Dulwich and West Norwood) (Lab)]

T7. . Mr Speaker, may I, too, wish you, all the staff and Members of this House a very happy Christmas? However, over this Christmas season women survivors of domestic abuse in households receiving universal credit will find it harder to leave than they should if their universal credit payment is paid to their abuser. Only yesterday, the director of Women’s Aid said of the Government’s ongoing refusal to introduce automatic split payments for universal credit:“We know from our research into the impact of universal credit that it risks exacerbating financial abuse for survivors and poses an additional barrier to survivors’ ability to escape the abuse.”What representations is the Minister for Women and Equalities making to the Secretary of State for Work and Pensions to urge her to address this outrageous inequality now?

[Justin Tomlinson]

I have met Women’s Aid three times in the past month, as well as Refuge and ManKind, as we are looking to improve the support available through universal credit, based on the three key principles. The first is identifying people, whereby those organisations are helping directly to sort out training and guidance for all our frontline staff so that people can be identified as quickly as possible. Secondly, we are building on the principle of referring, so that all local and national partnerships are then made available. Finally, we are supporting people, to make sure they are fast-tracked to get a single status universal credit claim, advance payments and, where appropriate, split payments.

Oral Answers to Questions

Debate between Helen Hayes and Justin Tomlinson

Monday 19th November 2018 Commons Chamber

[Stuart C. McDonald (Cumbernauld, Kilsyth and Kirkintilloch East) (SNP)]

11. What assessment she has made of the effect of universal credit managed migration on vulnerable claimant groups.

[The Parliamentary Under-Secretary of State for Work and Pensions (Justin Tomlinson)]

We welcomed the recent report by the Social Security Advisory Committee and have accepted nearly all its recommendations. We are determined that all claimants are supported through this process, particularly the most vulnerable, and we will be working collaboratively with our stakeholders to ensure that those in need of additional support receive the assistance they require.

[Helen Hayes]

None of the changes to universal credit managed migration that were announced in the Budget will help people whose debilitating mental illness means that they are too anxious and unwell to open their post and are deeply fearful of any new assessment process. I welcome the new Secretary of State to her post, but what will she do to ensure that no one is left without income during the managed migration process, and will she commit to halt the roll-out until such a guarantee can be given?

[Justin Tomlinson]

I know that the new Secretary of State is very passionate about focusing on this particular area. There will be four to six months of comprehensive preparation for those looking to migrate. There will be personalised communication and information on the support available, and our highly trained and experienced staff will identify vulnerable claimants, such as those with mental health conditions, so that we can instead offer home visits or telephone calls, or even delay or stop the migration process if that is appropriate for the individual claimant.