Thames Water

Helen Hayes Excerpts

Tuesday 16th June 2026 Commons Chamber

[Emma Reynolds]

I thank my constituency neighbour for his question. Like him, I have had complaints about Thames Water in my constituency. With regard to his broader question, I reassure him that when we bring the clean water Bill to the House, there will be provisions for more intense regional planning, which involves water companies, local authorities and other stakeholders, so that we can avoid the sort of situation that he talks about.

[Helen Hayes (Dulwich and West Norwood) (Lab)]

My constituents have been catastrophically failed by Thames Water over many years by major floods that have closed local businesses, constant leaks and bursts, traffic disruption, loss of supply and terrible support for vulnerable customers. This is the consequence of shocking negligence by asset-stripping investors, and there is no evidence that Thames Water can recover itself or that it will ever have a credible plan to deliver. I welcome the Secretary of State’s statement and ask her for further detail on the timescale for resolving the situation. When does she expect Ofwat to reach a decision on the offer from investors? How will she ensure that, following such a decision, action is taken swiftly to bring this scandal to an end and to bring Thames Water back into special administration, so that it can be run for the public good and for the good of the environment?

[Emma Reynolds]

My hon. Friend is right to raise the impact of this issue on local businesses as well as residents in her constituency. I spoke to the chair of Ofwat yesterday evening, as well as sending the letter, and I know that he and the board of Ofwat are considering the proposal in great detail. I suspect that we will hear from them soon.