Oral Answers to Questions

Gregory Campbell Excerpts

Wednesday 12th March 2014 Commons Chamber

[Mr Maude]

A major part of the programme of public bodies reform has been bringing policy functions back to the Government in a way that provides direct accountability to Parliament through Ministers. That is a big part of increasing accountability, but the secondary purpose of the reform of public bodies has been to save money, and I am glad to say that it looks as though the savings will, if anything, exceed our expectations.

[Mr Gregory Campbell (East Londonderry) (DUP)]

The Minister has told us about the reduction in the number of quangos. Will he now tell us what progress is being made in increasing the cost-effectiveness of those that remain?

[Mr Maude]

That is a continuing process. There is much more to be done to increase efficiency. As I have said, we saved more than £10 billion across central Government last year, and we expect the saving to exceed £13 billion in the current financial year, which will end this month. There is much more to be done on quango reform, but as I have said, we expect to save £900 million a year, and have already saved about £1.6 billion.

Oral Answers to Questions

Gregory Campbell Excerpts

Wednesday 29th January 2014 Commons Chamber

[Mr Hurd]

I fully agree with my right hon. Friend’s points. A huge number of organisations seek to help and develop young people. Part of the challenge for us is to try to connect them with local authorities, which have a statutory duty, to see whether services at local level can be joined up more effectively for the benefit of young people in the area.

[Mr Gregory Campbell (East Londonderry) (DUP)]

Will the Minister hold discussions with the relevant Ministers in the devolved legislatures to ensure that best practice in youth service provision right across the United Kingdom is replicated to the benefit of young people throughout the UK?

[Mr Hurd]

Such provision is a devolved matter, but we are having active conversations with devolved Administrations, specifically about the opportunity to develop the National Citizen Service in other areas. I am absolutely delighted that we have been able to run very successful pilots in Northern Ireland, and we are in active conversations with other Administrations to follow that lead.

Oral Answers to Questions

Gregory Campbell Excerpts

Wednesday 11th December 2013 Commons Chamber

[Mr Hurd]

I certainly agree that our voluntary sector relies on trust and integrity, and there should be transparency on administration costs and salary expenses. Individual salary pay is not an issue for Government; it is an issue between trustees and donors.

[Mr Gregory Campbell (East Londonderry) (DUP)]

In any discussions the Minister may have with some of the main charities, will he debate with them the need for them to promote their work in a proactive way, while safeguarding against what some regard as assertive and over-aggressive actions by charity collectors who try to obtain direct debits on the street? There is concern about the level of assertiveness on the street.

[Mr Hurd]

We certainly do have those conversations with the chief executives of some of the largest charities. The activity the hon. Gentleman describes raises at least £100 million a year, so we cannot ignore that. We must, however, ensure that it is regulated effectively so it does not put people off and tarnish the brands of the charities we need to support.

Oral Answers to Questions

Gregory Campbell Excerpts

Wednesday 30th October 2013 Commons Chamber

[Mr Maude]

There has been concern over a long period about senior civil servants—and not just senior civil servants—not staying in post long enough. We are seeking to address that, and I know that the leadership of the civil service takes the issue very seriously. One of the effects of moving to fixed tenure for permanent secretaries will, I suspect, be to lengthen the period they stay in post rather than, as some have feared, shorten it.

[Mr Gregory Campbell (East Londonderry) (DUP)]

Have the Government yet worked out when we will reach the tipping point at which reducing further the number of senior civil servants will not improve the service they provide but will impinge on it?

[Mr Maude]

As I say, there have been significant reductions. Productivity has improved and we believe that significantly more productivity can be gained. Current departmental plans show a continued reduction in the size of the civil service through to May 2015. We are finding different ways of doing things better with fewer people and at lower cost.

Oral Answers to Questions

Gregory Campbell Excerpts

Wednesday 10th July 2013 Commons Chamber

[Mrs Villiers]

I have had extensive discussions on that matter on a number of occasions with the Northern Ireland Finance Minister and Treasury Ministers, including the Chancellor, and that issue is one reason why we must consider carefully before deciding whether to go ahead with the change. We must ensure that the numbers are correct and that we have thought through all the consequences before a decision is made on whether the devolution should take place.

[Mr Gregory Campbell (East Londonderry) (DUP)]

In answer to an earlier question the Secretary of State mentioned her determination to rebalance the Northern Ireland economy. Given that any decision on corporation tax is at least 17 months away, what other weapons will she help to provide in the armoury of the Northern Ireland Executive to help inward investment in our private sector?

[Mrs Villiers]

We have already started on that work by bringing the G8 to Northern Ireland to demonstrate what a fabulous place it is to do business. We have also agreed an extensive economic package with the First and Deputy First Ministers, with extra funding for PEACE IV, extra structural funds and the retention of 100% assisted area status, which has enabled the Northern Ireland Executive to create 3,000 new jobs in the past three months alone.

Oral Answers to Questions

Gregory Campbell Excerpts

Tuesday 9th July 2013 Commons Chamber

[The Attorney-General]

The principle of the Malicious Communications Act 1988 places a higher threshold on prosecution than an ordinary abusive comment, but it must be shown that, in the circumstances, the comment was grossly offensive. I hope that the guidelines issued by the CPS—I am grateful to my hon. Friend for his appreciation of what they have done—will provide a framework that shows clearly what is and what is not acceptable, but there are bound to be areas that present some difficulty. The basic rule must be that the fact that someone is operating on social media does not give that person immunity from the criminal law.

[Mr Gregory Campbell (East Londonderry) (DUP)]

As one who, some time ago, was the subject of a specific death threat on a social media site—which, thankfully, resulted in a successful prosecution—may I ask the Attorney-General to reassure the public that people’s perception of their own anonymity on a keyboard will be dispelled, and that those who break the law on line will be rigorously pursued?

[The Attorney-General]

I agree with the hon. Gentleman. I think that some individuals have come in for a rude surprise when they have been prosecuted despite having believed that they enjoyed anonymity. While of course there may be circumstances in which prosecutions cannot be brought—there can clearly be no prosecution when material is placed on the internet from abroad—I am generally satisfied, on the basis of what I have observed, that both the police and the CPS have responded proactively. They take offences of this kind seriously, and are keen to convey the message that this is not an area in which people can behave with impunity.

Non-geographic Telephone Numbers

Gregory Campbell Excerpts

Wednesday 26th June 2013 Westminster Hall

[Richard Burden (Birmingham, Northfield) (Lab)]

Thank you, Mr Brady. I am pleased to have the opportunity to debate this important issue. The matter is of concern to many people—all our constituents, I think. It is a complex and controversial issue, but the term “non-geographic phone numbers” generally covers numbers that start with 08, 0845, 087, 09 and 118, and which are used for everything from contacting Her Majesty’s Revenue and Customs to voting on TV shows.

All the evidence shows that people find the numbers extremely confusing and expensive. The so-called freephone 0800 numbers are guaranteed to be free only when phoned from a land-line—they are not always free from mobile phones—and it is people on low and fixed incomes who are undoubtedly hardest hit. Poorer people often do not have the security of a land-line, and they are unable to get contracts.

[Mr Gregory Campbell (East Londonderry) (DUP)]

I congratulate the hon. Gentleman on securing the debate. He rightly says that 0800 numbers are free only from a land-line. Does he agree that the warning signal, or the acknowledgment that it could be very costly to use such numbers from a mobile, is often in such a tiny—almost insignificant—font size, either on the screen or in newspaper print, as to be illegible, particularly for elderly people?

[Richard Burden]

The hon. Gentleman makes a very good point. It is important that the information is clearer, but perhaps what is more important—and this is the case I will advance today—is ensuring that the calls are free rather than just pretending to be free for certain people.

As I was saying, people on low and fixed incomes do not have access to land-lines, and they probably do not have access to contract mobile phones either or, sometimes, to the internet. They rely, therefore, on prepay mobile phones and phone boxes, and as the former have higher call costs than contract phones poorer people end up paying more to use the telephone than those on higher incomes. A study by Save the Children, in fact, found that they could be paying about 22% more.

What is particularly unfair, and this is one of the major subjects of today’s debate, is that it is not just businesses and game shows that charge people a fortune; the Government’s own use of the numbers is a matter for concern. I have been contacted by constituents who are justifiably irate that ringing essential public services, such as HMRC, results in them having sky-high bills. The answers I have received to parliamentary questions to Departments have revealed not only the shocking scale, but the scope of Government use of high-cost phone numbers. Six out of 10 Government phone lines are high cost. The Home Office, the Department for Business, Innovation and Skills, and the Department for Environment, Food and Rural Affairs all use a high proportion of high-cost phone lines. The Department for Work and Pensions alone has 200-plus 0845 numbers. Vulnerable people are being charged rip-off rates for contacting essential services, including pension, work and welfare services—when talking to Jobcentre Plus, the Pensions Advisory Service, about disability living allowance and attendance allowance, and so on. The waiting times for the services can be long, and that drives up bills even further.

The 0845 and 087 revenue-sharing numbers are the major culprits. Calling the numbers can cost anything up to 41p a minute, and a service charge is included, which is paid to the Government. I am pleased that my right hon. Friend the Member for Wentworth and Dearne (John Healey) is here today because he has done some very important work on what he has rightly termed a telephone tax, and the National Audit Office is also looking into the scandal. It is simply beyond belief that people calling taxpayer-funded phone lines are taxed again. Some Departments have been making money, and phone companies are clearly making a fortune. It is illogical and unfair, and it cannot continue. The use of revenue-sharing numbers by the Government and all associated public agencies must stop, and it must stop now.

Oral Answers to Questions

Gregory Campbell Excerpts

Wednesday 19th June 2013 Commons Chamber

[Mr Maude]

I hear what my hon. Friend, who is extremely knowledgeable on this topic, says. He is a passionate supporter of mutuals and co-operatives, and his point deserves further scrutiny and study.

[Mr Gregory Campbell (East Londonderry) (DUP)]

The Minister talks about supporting mutuals. What is he doing actively to encourage them to apply for public services, especially at year-end, when they do not give large bonuses to executive and non-executive directors?

[Mr Maude]

I do not entirely see the connection between those two phenomena. We actively encourage groups of public sector workers to come together to form new entities that continue to deliver public services, but on a contractual basis, not a line-managed, bureaucratic basis. I am delighted to tell the hon. Gentleman that there is a lot of interest in the public sector. Many entrepreneurial leaders are looking for the opportunity to lead the service in an innovative and less-restricted way.

Oral Answers to Questions

Gregory Campbell Excerpts

Tuesday 26th March 2013 Commons Chamber

[Miss Smith]

My hon. Friend raises an important point. As I mentioned in my previous answer, we all wish to see the greatest possible level of registration across all groups in society. We are running data matching scheme pilots aimed specifically at students and young people who are about to obtain the franchise. I look forward to his help on that in his university area, and that of other Members.

[Mr Gregory Campbell (East Londonderry) (DUP)]

Working-class areas across the United Kingdom are quite often the areas where voter registration is lowest. Will the Minister ensure that they are targeted by both the Electoral Commission and the Electoral Office for Northern Ireland to ensure maximum registration in those areas?

[Miss Smith]

I can reassure the House that we are working with both the Electoral Commission, and, of course, electoral registration offices and administrators in all parts of the United Kingdom, to make the programme a success. In response to the hon. Gentleman’s particular concern about people in both his constituency and others, we expect EROs of particular local authorities to know their areas best and to work with us.

Oral Answers to Questions

Gregory Campbell Excerpts

Wednesday 20th March 2013 Commons Chamber

[Miss Smith]

My hon. Friend is absolutely right. We have streamlined the procurement process by introducing faster and simpler procedures. We have removed bureaucracies such as pre-qualification questionnaires for contracts below the European Union threshold. We are also continually finding ways to help SMEs and others to navigate their way across Government. We look forward to continuing to work with my hon. Friend’s Committee to do more of that.

[Mr Gregory Campbell (East Londonderry) (DUP)]

What progress is the Government making with the SME sector’s representative bodies in addressing barriers?

[Miss Smith]

I will answer that by quoting evidence submitted to the Public Administration Committee by the Market Research Society, which said that it

“applauds the activity of the Crown’s Representative for SMEs…and the ‘Mystery Shopper Scheme’ enabling SMEs to report examples of good and bad practice”.

Those are ways in which we are holding our own systems to account. We want to do more and it is vital to get SME representatives around the table to do so. I shall be doing more work on that this afternoon.