Oral Answers to Questions

Grahame Morris Excerpts

Thursday 13th July 2023 Commons Chamber

[Huw Merriman]

The hon. Lady is a London MP, and she will be aware that when London Underground did exactly the same thing for the underground it was deemed a success. That is why the current Labour Mayor has no plans to reverse it. The first group I met was that representing disability and access issues, because I wanted to ensure that the reforms best help those individuals. The aim is to redeploy staff away from the ticket office, where not so many people are seen, to the front of the station where all passengers can access them. That will particularly benefit those who have accessibility and disability challenges.

[Grahame Morris (Easington) (Lab)]

I wish the Minister a happy birthday, but may I respectfully bring to his attention the experience shared by Stephen Anderson, who provided evidence to the Transport Committee recently? He highlighted this issue, and said that if he requires assistance he needs a designated point to approach, rather than having to call out for help on the platform. In essence, Stephen believes that ticket office closures are merely a means to cut staff. As a disabled passenger impacted by previous Government policy, Stephen expressed a view echoed by other witnesses, including Baroness Tanni Grey-Thompson. Does the Minister share their concerns?

[Huw Merriman]

I thank my hon. Friend—I enjoy all the work that I do with him. I take the point that he makes with regard to Stephen, but I passionately believe that the best help that anyone can give in a rail station is through personal interaction. That is difficult when somebody is behind a glass screen, because they are not able to exit that point and go and help. It was striking that the recent report on accessibility by the Office of Rail and Road showed that demand for passenger assist at stations had increased by 68%. On that basis, and because fewer people are now purchasing tickets from the ticket office—only one in 10—it surely makes sense to put the staff out on the platforms where they can be accessed, and where they can help and reassure people and give them more assistance.

--- Later in debate ---

[Mr Holden]

I thank my hon. Friend for his work in this area and across a number of areas in transport. We are looking in depth at driver welfare, including providing extra lorry parks and more secure facilities, and grants are due to be announced in the summer.

[Grahame Morris (Easington) (Lab)]

T7. Can I ask the roads Minister about the lower Thames crossing project? In particular, what steps is the DFT taking to ensure that companies such as Murphy Group respect basic workers’ rights to join a trade union when bidding for major transport contracts?

[Mr Holden]

The Minister of State, Department for Transport, my right hon. Friend the Member for Hereford and South Herefordshire (Jesse Norman), who is the Minister for the future of transport, met Murphy Group this week. The Government remain committed to the lower Thames crossing as part of the responsible decisions taken to help meet inflationary pressures and balance the nation’s books. We will be rephasing construction on the LTC by two years, as this will allow more time to take into account stakeholder views and to ensure that there remains an effective and deliverable plan that is in the best interests of taxpayers.