Business Rates Relief: High-street Businesses

Gavin Williamson Excerpts

Wednesday 4th June 2025 Westminster Hall

[Sir Gavin Williamson (Stone, Great Wyrley and Penkridge) (Con)]

I beg to move,

That this House has considered the impact of changes to business rates relief on high street businesses.

What a pleasure it is to serve under your chairmanship, Ms Jardine. I am deeply privileged to have secured this debate.

When we think about the communities that we represent, we so often think about the centre of those communities—the town, village or city centres that truly define the communities that are our constituencies. That is certainly no different in my constituency. Even in some of the very small villages such as Salt or Great Chatwell, the main centre is sometimes the pub, which is the hive of community interest—I would recommend any of the pubs in my constituency to the Minister, if ever he wanted to visit them. They bring the community together. The larger towns and villages, such as Stone, Great Wyrley, Cheslyn Hay or Penkridge, have thriving high streets and centres that are vital for the people who live there. Centres give towns density and, critically, create employment for so many people in my constituency and all our constituencies.

The Government’s changes to business rates relief have already had a significant impact on so many businesses, not just in my constituency but right across Staffordshire, the west midlands and England itself. The change in relief, which was 75% but has been reduced to 40%, has had a material impact on the way that people run their businesses.

We are all aware that the initial rates relief was introduced at the height of the pandemic to help businesses. However, businesses, especially on our high streets, have taken time to recover from the pandemic, which saw a shift in the way that many people buy their goods, in people’s shopping habits and in the way that we use our town, city and village centres. The rates relief was vital to so many businesses, shops, pubs, hotels and people in adjusting to the new reality that they found themselves living in.

In my constituency, the hospitality industry contributes £70 million in gross value added and employs just short of 3,000 people. If it was a single employer, we would be talking about it all the time, but of course it is not one employer—it is many small family businesses. They may be individuals employing two or three people. They may be limited companies, although often they will be sole traders or partnerships. They are the backbone of England and of our economy, and they are feeling the pain of the changes that the Government introduced.

Many people in my constituency and across the country listened when Labour said, in opposition, that relief would be coming and that there would be changes, but they were not expecting those changes to cost them more money. Let us look at the analysis of the impact on a typical shop in terms of business rates. A typical shop has seen its bill climb from £3,589 to £8,613. For a typical restaurant, the bill has climbed from an average of £5,051 to £12,122. I appreciate that, in the Treasury’s view, those are not even rounding errors—they are not something that it should be concerned about or even think about—but for a business or an individual trying to work out how they will pay their employees’ wages, order in more stock or pay themselves a wage that month, that really matters. It impacts those who are in business and dampens the aspirations of those who wish to start one.

[Sarah Dyke (Glastonbury and Somerton) (LD)]

April’s retail, hospitality and leisure relief reduction left Samantha, a shopkeeper from Langport in my constituency, with a £2,000 business rates bill, on top of a £5,000 bill, despite the fact that she was potentially eligible for exemption. She consequently faces losing her shop. When I spoke to her recently, she told me that the system has ended her livelihood. Does the right hon. Gentleman agree that we need to reform rates and exemptions to boost local high streets’ viability?

[Sir Gavin Williamson]

The hon. Lady is absolutely right that we need reform. Such closures affect her constituent and many others, but these are not just businesses; they are someone’s hopes, dreams and aspirations to create something better and build a better life for themselves and other people. According to the Campaign for Real Ale, 125 pubs have already closed since 1 April. That is 125 communities that have lost something that they may never get back. It is 125 families—and many more, if we take into account the families of the many people working in those pubs—who have seen their livelihoods disappear.

We cannot just dismiss this problem. I thank the Chamber engagement team, which, in preparation for this debate, did a number of surveys asking for the views of people from across the country about the impact of business rates on their businesses. It is interesting to hear those stories. Lorraine, who has a hospitality business, said:

“It is time our industry had some real help. We had nothing left to give. I predict even more closures in the next two years.”

Karen, who runs a salon and health club, said:

“The rates are more than my rent and with the wage increases and massive hike in rates, I can’t survive. I’m on borrowed time.”

This is about not just those people, but the many people they employ. Rachel, who has a beauty salon, said:

“I used to employ 18 people and now only employ four, so it’s effectively made me shrink the business.”

James, who runs a hospitality business, said:

“The reduction in relief has led me to reduce my workforce by 33%.”

There are business out there that last year were perhaps thinking about expanding—maybe taking on another pub or opening another shop—but that is no longer viable. Most business owners—who, like the people employed, are working people—are the last ones to get paid. They take the risk, and the Government do not seem to want to encourage them, let them grow or give them the opportunity to succeed. They just make it harder.

This issue is not just about businesses; it is also about communities. Although there can be no finer high streets than the ones in my constituency—[Interruption.] Now we are getting into a real debate, but I will stand firm. However, there is nothing sadder than seeing an empty shop that was previously occupied. That is not just about the demise of a particular business; it brings down the whole high street.

We see so many businesses being impacted in multiple ways. We see the impact of the changes in business rate relief; we see the impact of the changes in national insurance, and not just in terms of the rate but in terms of when it starts to get paid; and we see the cumulative impact of changes to employment law. We want businesses to take on people and to make it as easy as possible for them to take on new starters. Sadly, it is becoming harder and harder for them to do so.

The reality is that young people are some of the most impacted. Almost half of those working in hospitality in my constituency are aged between 16 and 24. I appreciate that the Government may take the view that their jobs are not important ones and that they will go on to something else, but I think that it is vital that we provide opportunities for young people at the start of their careers. Hospitality and retail are vital for that, whether the jobs are full time or part time. The impact of the changes to rate relief means that fewer young people are in a position where they can get the jobs they need to get on in life.

[Mike Martin (Tunbridge Wells) (LD)]

The right hon. Member is making a very important point. This issue is important across the whole socioeconomic spectrum. I had a relatively privileged upbringing, but my first job was washing dishes in a hotel. That job taught me what hard work is. The lessons that we learn in those types of jobs last throughout our lives.

[Sir Gavin Williamson]

The hon. Member makes a very valid point. This issue is about ensuring that there is as much opportunity as possible for all people, whatever their background. We should not be dismissive of such jobs—I am sure that the Minister is not—but they are the jobs that have been squeezed out by the changes to rate relief.

The Minister knows that I am one of his biggest fans; indeed, I am a great admirer of him. I see him as a rising star. While the Chancellor hides, he is wheeled out. He is truly an impressive figure at the Treasury. I am not sure whether it is due to the diminished status of the Chancellor that he is looking taller, but he is certainly one of the rising stars of the Labour Front Bench. I actually enjoy reading some of his many comments. He is a very thoughtful and accomplished Minister. I imagine that he is a joy to work with and that his civil servants value him greatly.

However, I will just read out some of the things that the Minister has said in the past:

“As the shadow Chancellor, my right hon. Friend the Member for Leeds West (Rachel Reeves), has set out, if Labour were in government, we would scrap and replace business rates, and shift the burden away from hospitality and retail businesses on the high street, which continue to shoulder a heavy burden compared with those that operate primarily in the digital economy.” —[Official Report, 31 January 2024; Vol. 744, c. 318WH.]

I do not think that there is a Member in this Chamber who would disagree with the Minister on that. I think everyone in the debate today would say, “All power to the Minister’s elbow, and we look forward to him announcing how that will be done.”

Most businesses I have spoken to have found that they are paying more today than they were just a year ago. When in opposition, the Minister was busy making many comments, including:

“A Labour Government will help to breathe new life into our high streets by calling time on the outdated model of business rates, so that British businesses in all parts of the country can play their part in creating economic growth and the jobs of the future.” —[Official Report, 13 December 2022; Vol. 724, c. 262WH.]

Sadly, at the moment, the Government are doing quite the reverse. Every small business in my constituency has been impacted by higher rates, not lower ones.

There is concern about what this will look like in the future. There is nervousness that even the reduced reliefs that have been put in place will have gone altogether. I very much hope that when the Minister responds, he will be able to give us every assurance that efforts are being made to deal with the impact of the change in business rates relief on businesses not just in Stone, Great Wyrley and Penkridge, but across England. I hope he will give them some comfort that the Government do not just say things in opposition, but do them in government.

We have a sorely outdated model of billing businesses. I know the Treasury loves nothing more than the rates system, because it is one of the easiest ways to collect tax, but there are concerns that, whether or not under pressure from President Trump, when it comes to changing how digital services taxes will be done, the Treasury might come for more money from small businesses, the high street and family companies. I hope the Minister can clearly set out that that will not be the case. I appreciate that he will not wish to steal the Chancellor’s sandwiches for any future statements, but I hope he can say clearly that there will be help coming for so many businesses right across the country, and that we will support those job creators.

[Several hon. Members rose—]

--- Later in debate ---

[The Exchequer Secretary to the Treasury (James Murray)]

It is a pleasure to speak in this debate with you in the Chair, Ms Jardine. I thank hon. Members for their warm welcome.

I want to extend my thanks, as many others have, to the right hon. Member for Stone, Great Wyrley and Penkridge (Sir Gavin Williamson) for securing this debate—and, indeed, for his kind words about how I am doing my job. I thank all hon. Members for their contributions to the debate and for bringing perspectives from their constituencies to it. Although we have had a fair dose of politics, there have also, in fine Westminster Hall tradition, been moments of cross-party agreement and a desire to find a way forward to support high streets in all our constituencies.

As Members of this place, we all know how important high streets are to our constituents as centres of economic activity and places where people come together. I was glad to hear healthy competition in the claims about who has the best high street and local pubs in their constituency. [Interruption.] I am seeing further bids from the other side of the room. We all know as MPs, and indeed as members of the public in our own right, how high streets unite people. They sustain jobs and are central to the identity of the areas that we represent. That is why the Government are protecting the high street by transforming the business rates system so that it supports investment and is fit for the 21st century. I welcome this opportunity to set out our approach to making that transformation a reality.

As many hon. Members have said, retail, hospitality and leisure businesses are the backbone of our high streets—our shops, pubs and cinemas—but they are contending with changing consumer habits and have faced a series of economic headwinds in recent years, including the pandemic. Online services are undeniably convenient and offer great variety, but it is high streets that bring people together. The problem, as many hon. Members have set out, is that business rates fall more heavily on property-intensive sectors, so it is a priority for the Government to ensure that the burden is permanently rebalanced and that high street businesses are protected.

We inherited a situation in which protection for high street businesses through retail, hospitality and leisure relief was set to end altogether in April this year. That continued a pattern that had become normal under the previous Government; ratepayers would rightly complain that the fact that RHL relief ended every year by default created an annual cliff edge for RHL businesses. What was supposed to be a temporary, stopgap measure was extended year by year following the pandemic by Conservative Governments, who made no attempt to fix the system and give businesses the certainty and stability they need.

That is why at last year’s autumn Budget we announced our intention to change how this is done, by introducing permanently lower tax rates for RHL properties with rateable values below £500,000 from 2026-27. That will give much needed certainty and support to the high street, improving investment and growth in places across England. We intend to introduce two lower RHL multipliers to mirror the existing national small business and standard multipliers. The new small business RHL multiplier will apply to RHL properties with rateable values below £51,000, and the new standard RHL multiplier will apply to RHL properties with rateable values of £51,000 and above, and below £500,000. Those lower multipliers will apply to all RHL properties with rateable values below £500,000. We will have no cash cap per business as the previous Government’s relief had, meaning that all relevant properties will be able to benefit from our approach.

Under our Government, any tax cut must be paid for. We saw what happened when the previous Government ignored that rule. That is why we intend to fund this tax cut by introducing a higher rate for properties with rateable values of £500,000 and above. Those properties represent less than 1% of all properties, but include the majority of large distribution warehouses, including those used by the online giants.

The Government recognise that business rates form a significant part of the costs of some businesses, but we must make difficult choices to ensure that our plans to support the high street are sustainable. That is why we are asking those occupying the most valuable properties to contribute more to support the vitality of the high street.

The rates for new multipliers will be set at the Budget 2025, so that the Government can factor in the upcoming revaluation outcomes and broader economic and fiscal contexts into the decision making. The Non-Domestic Rating (Multipliers and Private Schools) Act 2025 gives Government flexibility in the creation of the new multipliers and their rates within appropriate guardrails, so that the Government do not have unfettered powers. The rate for any higher multiplier cannot be more than 10p higher than the national standard multiplier, while the lower RHL multipliers cannot be less than 20p lower than the national small business multiplier. I emphasise to Members that those are only guardrails, not the intended rates, and the final decisions on the multipliers will be made at Budget in the autumn.

The Government recognise that RHL businesses need support in 2025-26, ahead of the permanently lower tax rates being introduced for 2026-27. Hon. Members today have spoken about the impact of changes to RHL relief on high street businesses in their constituencies, but it is worth emphasising again that without any Government intervention, RHL relief would have ended entirely in April 2025. To avoid that happening, our Government decided to provide a 40% business rates discount to RHL properties up to the cash cap of £110,000 per business in 2025-26.

[Sir Gavin Williamson]

Will the Minister assure us that, given the cross-party agreement in the Chamber today, he will go back to the Treasury and make representations to see if that could be increased to 75% for the intervening year? It would be a great relief not just on finances but on the mental worry of so many businesses if they knew that someone in the Treasury was battling for the return of that 75% relief.

[James Murray]

The permanently lower tax rates will come in in April 2026, so the intervening year is the year that we are currently in. That rate has been set by the Chancellor. The Chancellor makes announcements about rates at fiscal events. The autumn Budget is where she sets out those rates, in the same way that she agreed, at the autumn Budget last year, what the rate would be for RHL relief for the current year, 2025-26. At the autumn Budget this year, she will set out what the permanently lower rates will be thereafter. I would say to businesses looking at their finances this year that from April ’26—from the next financial year—the permanently lower rates will come in. Indeed, it will benefit a broader variety of shops on the high streets, because we are not continuing the cash cap of £110,000 per business.

--- Later in debate ---

[Sir Gavin Williamson]

A lot of businesses will be worried that when they get rates bills in the future, even under a reformed system, that bill will have not gone down, but actually gone up. I thank the Minister for his comments, but there is a real worry that the Treasury will end up trying to balance the books on the backs of small and family businesses. I urge the Minister to do what he can, because these businesses are the engines of our economy. They are where the jobs are created and where so many young people will get their first opportunity. I urge him to do everything he can to protect opportunities for the future and their ability to create jobs and wealth, because the people who are running these businesses are working people as well.

Question put and agreed to.

Resolved,

That this House has considered the impact of changes to business rates relief on high street businesses.