Financial Services and Markets Bill [Lords]

Gareth Thomas Excerpts

2nd reading
Tuesday 10th November 2026 Commons Chamber

[Gareth Thomas (Harrow West) (Lab/Co-op)]

My right hon. Friend rightly mentions our commitment to double the size of the co-op and mutual sector. One key measure that is needed to achieve that aim is allowing financial co-operatives and mutuals to have better access to our capital markets. I understand that the Law Commission has completed the work to prepare the legislation to enable that to happen, but those proposals are yet to emerge into the sunlight. Does he have any indication of when those proposals might be made public?

[John Healey]

I cannot tell my hon. Friend exactly when our response will be brought into the sunlight and made public, as he puts it, but I can reassure him that we have followed closely the Law Commission’s work. My right hon. and learned Friend the Economic Secretary has the commission’s report, and we are giving it due consideration, as my hon. Friend would hope and expect.

Britain is in the midst of global economic storms and uncertainties. The conflict in Iran is driving up energy costs, inflation and the cost of borrowing. At the Budget, I rejected broad-based tax rises—keeping the promises made in our manifesto—and crude cuts to public services, but there were difficult decisions to meet our fiscal discipline, to fully fund the new policies I set out, and to provide some breathing space for families. Those included asking banks, through the bank surcharge, to help to pay for the energy help for households this winter. This is time limited and will end in March 2028. The time limitation is set out in the Finance Bill.

The ask that we made of banks at the Budget goes hand in hand with support. On my second full day as Chancellor, I convened a roundtable discussion with leading executives in the City, because I wanted to confirm my fullest commitment to the Government’s financial services and growth strategy and to this Bill.

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[Dame Meg Hillier]

My hon. Friend raises an important point, because there are many excluded groups. There is an important challenge here, too. I am proud to be the Member of Parliament for Hackney South and Shoreditch, representing a very high percentage of fintech companies. Of course, those companies never had branches on the street, so it is not unreasonable for the larger banks, which have had a network of high street banks, to say that the playing field is not level. Some tech innovation has been amazing, making banking very accessible to some people, but there are still points in life—for instance, death, or maturity to 18 when products have to be turned from junior to adult—when we need to have conversations face to face.

Even if it is not very often, there will be times when even the most digitally-savvy will need to have face-to-face contact. I recognise this is a difficult challenge for the Government to wrestle with, and there is no easy, simple answer, but it is important if there is to be financial inclusion. The danger is that if there is no proper ability to have contact with trusted banks, people get advice from elsewhere—a friend or a relative—that is not good advice; I have seen that in my own constituency. There is a danger that people get driven to the wrong place if we do not have a lock on some sort of provision, though I recognise that particular challenge for the Government.

[Gareth Thomas]

One of the encouraging things in the financial inclusion strategy was a proposal to build a coalition of employers willing to offer a payroll deduction service to their employees to join and save with a credit union. Does my hon. Friend think that one of the ways to give that coalition new life and new energy would be if more parts of Whitehall—perhaps even the Treasury itself—were willing to make that commitment?

[Dame Meg Hillier]

There we go: a stretch target for the Chancellor to sign up every civil servant in his Department to a credit union. I am sure that he is listening closely to that suggestion.

I do not want to segue too much from the subject, but many years ago I tried to establish a mutual in Government and there was a limited understanding of what that meant. I am proud that we now have a co-operatives champion in my hon. Friend the Member for Peterborough (Andrew Pakes)—a Labour and Co-operative MP—who has access to all areas and can go in and challenge, shake up and educate parts of Whitehall about the benefits of mutuals.

To finish on financial inclusion, the financial inclusion strategy is a good first step, but we said that the Government cannot rely solely on voluntary action from financial services to drive financial inclusion. We have made our comments clear in our report, and I hope that we will continue that dialogue with the Government to ensure that financial inclusion is a real thing.

There has been some talk about access to capital markets in the banking sector, but there is a particular issue for building societies too. It is interesting how very few failures and repossessions there are with some building societies. I was talking recently to the chief executive of Skipton Building Society, whose default rate is very low—in fact, a number of those are people who have voluntarily given up their mortgage. That means the building society’s repossession rate is even lower, yet it has to capitalise to a very high degree to ensure that it is covering any potential losses. I think there is a real opportunity there.

As was raised earlier, changes to credit unions are necessary and overdue. We have seen some of the measures for co-ops and mutuals in government get stuck, whether with the Law Commission or somewhere in the depths of Whitehall. We now have an agenda in government to double the size of the co-operative sector. We are seeing a strong building society sector and a mutual sector in finance. We have an opportunity to get credit unions on a stable footing. This is the opportunity to ensure that we get those things in place so that they are embedded and we make sure that the sector works and delivers.

If it is about growth in every postcode, those are the organisations that reach every postcode, that are from the grassroots up and that can make this Financial Services and Markets Bill much more relevant to the people on the ground. It is not that the City of London is not relevant to me in my constituency and to a number of us who neighbour it, but for people in other parts of the country, Whitehall and the City seem like a long way away. Having co-ops and mutuals written in is important. I hope that the Economic Secretary will respond to some of those points when she sums up.

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[Gareth Thomas (Harrow West) (Lab/Co-op)]

I welcome the Bill and commend both the Chancellor and, in particular, my hon. Friend the Economic Secretary for their commitment to modernising financial services. Like the hon. Member for Aberdeen North (Kirsty Blackman) and other Government Members, I welcome in particular the proposed changes to credit union rules as well as recently announced measures to increase funding for community development finance institutions through the British Business Bank. But I want to focus my remarks specifically on what more the Bill could do to ensure that our financial system works for everyone, particularly by improving access to affordable credit for people and businesses in every region.

The Prime Minister has rightly said that ours must be a “cost of living Government” putting money back into people’s pockets and giving families breathing space. That must surely include tackling the extra costs that people face simply because they are on a low income. Research published this summer by Fair By Design found that 95% of low-income households pay a poverty premium, of an average of £380 a year extra, for essentials such as energy, insurance, food and, crucially, credit.

That research suggests that some 98% of households in poverty in my constituency pay a poverty premium that includes £178 a year on credit. That is not by any definition a small amount for a family already struggling to make ends meet. A household with savings can, for example, replace a broken fridge outright, but almost 40% of UK adults have less than £1,000 in savings and one in four people in financially vulnerable circumstances have no savings at all. A household without savings in that situation might have to borrow at eye-watering rates, paying far more for exactly the same appliance. The people with the least paying the highest price during a cost of living crisis is particularly unjust, and sometimes the consequences are far more serious than higher interest payments.

The Centre for Social Justice estimated earlier this year that close to 2 million people in England are borrowing from illegal money lenders. These loan sharks can trap people in escalating debts, using intimidation, threats and sometimes violence to extract repayments. The number of people using them has risen and sadly will continue to rise unless people have safe, affordable alternatives. Credit unions and community development finance institutions already provide those alternatives, but they need support to be able to scale up and meet demand. Public funding, while important and welcome, cannot do the job alone.

Some 850,000 SMEs already view access to finance as a major obstacle to growth, fewer than half of SME loan applications to traditional banks are successful, and in surveys, 40% of SMEs cite the high cost of the loans on offer as a problem for their business. Women business leaders, businesses led by disabled people, ethnic minority business leaders and businesses in the poorest areas of our country all face higher barriers to accessing the finance they need to unlock their expansion plans.

Concern has grown that a number of high-cost lenders are exploiting this situation, targeting small businesses with slick, online marketing offering very rapid access to cash. As with the payday lending scandal of a decade ago, these lenders do not have to display or explain the total cost of borrowing or accurate representative rates. The often quite aggressive use of personal guarantees, loan stacking and the behaviour of some brokers are also significant concerns. Court judgments, ombudsman complaints and wider efforts to refinance these loans all underline the need for tighter regulation of the rules on high-cost credit and for bolder measures to improve access to affordable credit.

Research for the Treasury and the Department for Business, Innovation, Science and Trade published in January this year by the National Institute of Economic and Social Research underlined how much our increasingly centralised banking services had driven up the cost of lending for businesses, compared with other European countries with much larger regional and mutual banking sectors. The OECD’s most recent analysis of SMEs’ and entrepreneurs’ financing suggests that the UK had higher average SME interest rates in 2024 compared with the US, France and Germany.

I am therefore pleased that Ministers are backing with enthusiasm the CDFI taskforce that I initiated in government, and I welcome the progress on the Government’s financial inclusion strategy, but lasting change surely means looking beyond voluntary measures to ensure that people in the most vulnerable parts of the market are not excluded from essential financial services, including credit—a point members of the Treasury Committee made in their recent report. The Bill is the opportunity to bridge this gap and enact that change.

There is no consistent, transparent framework for assessing how well major banks serve the people and places excluded from affordable credit. There is no systematic way to compare their contribution or assess how they encourage partnerships with credit unions and CDFIs that can make a real difference. We should surely require the Financial Conduct Authority to assess and publish banks’ performance in meeting affordable credit needs, including their support for responsible community lenders. Assessments should be transparent, comparable and, of course, proportionate, with action expected where performance falls short. A similar thing is about to happen with pension schemes.

This is not about forcing banks to lend to people who cannot afford to repay. It is about ensuring that those who can repay are not excluded and that banks fulfil their part of the social contract. Banks have had huge success in the last decade—a decade when, according to Which?, almost 7,000 bank branches have closed, shutting down opportunities for basic advice, making access to financial services more difficult and leaving small businesses on our high streets facing yet another challenge.

[Kirsty Blackman]

Is the hon. Gentleman aware that a lot of this data is collected already, and that it would not place a significant additional regulatory burden on banks to have to gather it? It is just not being published.

[Gareth Thomas]

Indeed, the FCA said something similar to me at a roundtable with some charities. What is clearly needed is the will to publish that data and to sort out the remaining gaps in the data.

The banks’ success has come through being particularly selective in who they lend and offer detailed financial advice to. Their contributions to helping build the capacity of those financial institutions that do lend to everybody have been much more limited—in some cases, non-existent. It is the responsibility of Government to lead on tackling market failures, but as in other countries, banks in the UK have a responsibility to help, and not enough of them are helping to build the capacity of community banks, credit unions and CDFIs to do so. Just as it was right to ask banks to pay a bit more tax to support people with their energy bills, so we should ask them to work with us to create a more diverse, resilient and, crucially, inclusive financial system that will serve every community in the decades ahead.

Everyone in this House surely supports easing the cost of living and delivering good growth in every postcode. Fair access to credit is critical to both those ambitions. I hope that Ministers can be persuaded to back further steps on affordable credit as the Bill progresses. A financial system that works for everyone is fundamental to tackling the cost of living crisis.