Leaseholders and Cladding

Debate between Esther McVey and Robert Neill

Wednesday 12th February 2020 Westminster Hall

[Esther McVey]

That is a very well made point. In January, the Secretary of State said that we are currently considering options with the Treasury on the support that can go to leaseholders. Those are obviously ongoing conversations and negotiations, and I can go no further than that today.

[Sir Robert Neill]

I understand that, but the Minister will understand that people at Northpoint are forking out £11,000 for every month that the conversations go on. They have to be brought to an end, and something must happen soon.

[Esther McVey]

I thank my hon. Friend for making that point. As I said, MPs from both side of the House are raising these issues. The fire risk of tall buildings with cladding was brought to everybody’s attention after the terrible tragedy of Grenfell Tower. It had not been brought to people’s attention before.

Financial Guidance and Claims Bill [Lords]

Debate between Esther McVey and Robert Neill

2nd reading: House of Commons
Monday 22nd January 2018 Commons Chamber

[Ms McVey]

I reiterate what the hon. Gentleman said by welcoming you, Mr Deputy Speaker, to the Chair.

The money will be collected. At the moment, what is spent and how it is spent is down to the new body being formulated. However, it will be done by Government grants and then money will be taken back—financial bodies will be paying in. Obviously, going forward, where there is most need is where most money will be going. That is how it will be viewed.

[Robert Neill (Bromley and Chislehurst) (Con)]

I very much welcome part 2, which does improve protections. Is my right hon. Friend aware that the Justice Committee looked at this issue in relation to changes to the small claims limit in personal injuries matters? Will she bear in mind the very strong evidence suggesting that, because the likely increase in the small claims limit will mean more litigants in personal injuries cases, the current cap in relation to payment protection insurance should be extended to personal injuries cases in order to extend consumer protection? Will she consider a “fit and proper person” test in relation to claims management companies operating in this area?

[Ms McVey]

My hon. Friend always provides wise words. I can assure him that those matters will be taken into consideration.

This is not to say that claims management companies should be regulated out of existence. The Government believe that these firms provide a valuable service to consumers who may be less likely or unable to bring claims themselves. A well-functioning CMC market can also benefit the public interest by acting as a check and balance on business conduct. The measures therefore aim to strengthen claims management regulation in the round in order to enhance both consumer protection and professionalism in the sector.

The Bill ensures that those who use claims management services to make claims in relation to PPI are protected in the interim period before the FCA exercises its duty to introduce a fee cap. The Bill does this through the provision of an interim fee cap on PPI claims management services during the period between Royal Assent and implementation of the FCA cap. The Bill will cap these fees at 20% of the final compensation amount. The Association of British Insurers welcomed the claims management regulation measures, stating:

“Confirmation of tougher regulation of claims management companies cannot come soon enough for people who are plagued by unsolicited calls and texts.”

Wirral Borough Council

Debate between Esther McVey and Robert Neill

Tuesday 7th February 2012 Westminster Hall

[The Parliamentary Under-Secretary of State for Communities and Local Government (Robert Neill)]

It is a pleasure to see you in the Chair again, Miss Clark.

I congratulate the right hon. Member for Birkenhead (Mr Field) on securing this important debate, which involves troubling and complex issues for residents of the Wirral. On behalf of all Government Members, I add my congratulations to the hon. Member for Wirral South (Alison McGovern) on her happy news, and I am sure we are all delighted to wish her and her new baby well. At an appropriate moment, I will be more than happy to meet the right hon. Gentleman, my hon. Friend the Member for Wirral West (Esther McVey) and other Wirral Members to discuss the issues. I am always happy to meet representatives of any local authority area, if I can be of help.

That does not, of course, mean that the Government can or should offer quick fixes for such problems. The right hon. Member for Birkenhead has set out the issues with characteristic care. I am sure he and everyone in the House will understand that I have to be careful and a little guarded in commenting on individual cases, the more so as some of them will be looked at by the appropriate agencies. I do not mean any disrespect if I have to be careful in that regard. I can, however, talk in broad terms about the work that the coalition is putting in place to devolve power and accountability to the lowest level, because those two things go together, and to help local people to hold their councillors to account and, in turn, to help the councillors to hold their officials to account. Equally, we are taking steps to encourage the local government sector as a whole to improve, and there are ways in which sometimes the Department, but very often that sector itself, can promote the improvements that we all want for the sake of the people of the Wirral.

I have had the pleasure of visiting the Wirral on a couple of occasions. I cannot remember if I have done so since I became a Minister, but I certainly did so when I was a shadow Minister and I enjoyed my visit. I should say that one of my oldest friends at the Bar is the grandson of a former lord mayor of Birkenhead, so I have a connection with the area. All I can say is that the right hon. Gentleman is quite right—I say this with personal feeling—that one should always take the advice of one’s lawyer. I am glad that he has found a good one and, I hope an economical one; I am sure that that is the case. It is true that my constituency has its grand elements, but it also includes wards that contain much the same deprivation as he and my hon. Friend the Member for Wirral West have to deal with. Councils are critical in delivering services for people in all circumstances in their communities, and that is particularly important for those who are vulnerable or under pressure.

Against that background, we have sought, first, to achieve a much greater degree of transparency about how local authorities operate and, secondly, to ensure that there is proper accountability to the community, rather than the previous approach of accountability being largely centralised by means of making reports to Departments. For that reason, we moved away from the centralised regime of league tables through the comprehensive area assessment and the national indicator set. Evidence showed that it was possible for local authorities to tick the necessary boxes there, but that would not necessarily mean that there was the quality of service one would wish to see on the ground.

We have, therefore, swept that away and made it easier for local people to hold their elected representatives to account. We are doing that in planning matters, in which I know the right hon. Member for Birkenhead has taken a particular interest, and I look forward to continuing to work with him. We have done it through replacing capping council tax increases with referendums. In particular, we published in September 2011 a recommended code of practice on data transparency for local authorities. It is important—as the right hon. Gentleman has said—that councils should have an understanding of the data that they hold and that people can access the data so that they can properly hold their representatives to account. There should be awareness of the data, which should be published. There should be proper information in relation to contracts and tenders, as the right hon. Gentleman has rightly said.

Generally, local authorities have willingly put that in practice, with the exception of one authority, the city of Nottingham. That is not an issue in Wirral. Making that kind of information available in the public domain is critical. Devolution, decentralisation and transparency do not stop at the town or city hall. They have to go further, to an informed, I hope, community and electorate.

There clearly have been matters of great concern in Wirral. I am aware of the allegations made by the whistleblower referred to by the right hon. Gentleman. That whistleblower was able to make his concerns public through a local paper, The Wirral Globe, as well as by getting in touch with the right hon. Gentleman. Having openness and transparency with the local press and media is also important, which is why we have sought to protect the rights of local papers to access this sort of information.

It is fair to say that the previous administration of Wirral borough council—I know that there have been changes—commissioned the report by Anna Klonowski, which will be a matter of debate before the council in due course. I am not going to pre-empt decisions members of Wirral borough council take in that regard. That the then administration commissioned that report is obviously a step in the right direction. It is important to be transparent. I understand that an improvement plan has been put in place with the agreement of the various political parties on the council, which is a desirable step forward.

As a general rule, the Government are keen to encourage sector-led improvement. I know that is being done in Wirral’s case. As I understand it, the Local Government Association, which operates on a cross-party basis, has arranged for substantial peer support in Wirral, both at member and officer level. I am glad that Wirral has engaged in that process. The LGA has also helped Wirral to establish an independently chaired improvement board involving the various political parties and a number of representatives from the sector. That is an approach we seek to encourage. There is a great deal of learning in local government around these improvement issues, and the Department is keen to support that, but not pre-empt what is often best done by one set of practitioners to another, with the particular skills sets that they bring. It is worth paying tribute to the work of the LGA, because Wirral is not the first council to benefit from its peer support and interventions.

Rather than having a one-size-fits-all approach from Whitehall, it is important to take such steps as are appropriate from Government to set a framework in which local initiatives can take place. The “Open Public Services” White Paper is part of that, ensuring that procurement of local authority services is open to the sort of challenge that ought to highlight and redress practices that can become established, particularly if there has been a long tradition of political or officer stasis. That is important and the LGA has been much involved. Generally, local government has the highest record of commissioning of services in the public sector. I would not want anyone to think that all local authorities are not doing that. It is right that pressure is kept up for everyone to seek to be as good as the best.

[Esther McVey]

The right hon. Member for Birkenhead (Mr Field) rightly painted a picture of a failing council on Wirral. There is also the leadership of that council. There has been failure there, too, and there will be on Monday night a vote of no confidence in those who are leading the council. Does the Minister agree that that is the place—on Monday in the council—for this matter to be addressed, and for those who are failing Wirral to be dealt with?

[Robert Neill]

The thrust of our localism agenda is that accountability should no longer be regarded as being from the council to Whitehall but the council to its local community. The elected members of the local authority are there as representatives. Under our current system of leader in cabinet, an administration is formed. The ultimate political responsibility for the operation of any local authority must rest with the political leaders, of whatever complexion they may be. In the same way, Ministers must ultimately be responsible for the actions of Government, regardless of political directions. My hon. Friend is perfectly right in that regard.

[Robert Neill]

I was going to say that one course that is an appropriate safeguard where necessary is to make a reference to the district auditor. I note that the leader of the Labour administration called in the Audit Commission, which I am sure was the correct thing to do. It is not for me to judge. Equally, I note that it was a Conservative-Liberal Democrat coalition that commissioned the Klonowski report, which is the subject of debate. I am glad for any member of any political complexion leading a council to stand up and take responsibility for actions. That is the key test. It is not for me to judge what decision Wirral borough council comes to about its future administration.

[Esther McVey]

Will the Minister give way?

[Robert Neill]

If I can finish this sentence, then I will. The key point—with which I think we all agree—is that if one stands for office one has to recognise that the buck stops and one has to take responsibility. We must ensure that members have the information and procedures to enable them to carry out those responsibilities properly and effectively.

[Esther McVey]

I wanted to say that it is not for us here today to pre-empt what will happen on Monday night. That is a vital night, with a vote of no confidence in those people who have misled the Wirral, and I think we leave it to them to do it.

[Robert Neill]

I am going to be careful not to be drawn too much into the debate that takes place on Monday night. I hope that I have indicated that the Government have set a clear agenda to improve transparency and encourage sector-led improvement. I am glad to hear that steps are being taken in the case of Wirral to take that on board and I hope it continues.

Oral Answers to Questions

Debate between Esther McVey and Robert Neill

Thursday 21st October 2010 Commons Chamber

[Esther McVey (Wirral West) (Con)]

Will the Secretary of State join me in welcoming the plan set out by Wirral council under its leader Jeff Green to tackle the debt left in the council by the previous, Labour, administration, first through introducing transparency by publishing all expenditure over £500 and, secondly, through a wide consultation with all the Wirral public?

[The Parliamentary Under-Secretary of State for Communities and Local Government (Robert Neill)]

I recently visited Wirral and met Councillor Green, and my hon. Friend is absolutely right that the council is using a number of innovative measures not only in the transparency agenda, but in the imaginative use of community facilities such as fire stations working conjointly with youth groups in the big society.