Confidence in the Secretary of State for Transport

Clive Efford Excerpts

Tuesday 19th June 2018 Commons Chamber

[Clive Efford (Eltham) (Lab)]

I wholeheartedly support the motion because somebody has to take responsibility for what is happening to my constituents who use the trains on a daily basis. This Government have history in terms of how they have treated my constituents. They interfered with the Thameslink project when they first got their hands on the Department for Transport, taking the Blackfriars Thameslink trains away from south-east London. They not only took the trains away, but wasted £50 million of public money in order to do so. As a consequence, they shortened the trains going through the centre of London to allow them to go on to the Wimbledon line. I am sure that had nothing to do with the fact that the then trains Minister represented Wimbledon—I make no accusation in that regard whatsoever—but that reduced the capacity of the Thameslink trains going through central London. I will be contacting the National Audit Office to ask whether we are getting value for money out of the Thameslink train service, certainly in south-east London, as a consequence of such decisions on that scheme.

Since 2009, my constituents have been suffering a great deal of disruption as a consequence of the excellent refurbishment of London Bridge. I pay tribute to everyone involved in that refurbishment, but my constituents have had to accept that their services have been cut to certain destinations in central London. There have been no trains to Cannon Street for a number of years, and no trains to Charing Cross as the work switched over on to another set of lines. My constituents were told all the time that, at the end of the process, the network would go back to the original train timetable, meaning that they would have Charing Cross, Cannon Street and Victoria as a choice of destinations.

[Lloyd Russell-Moyle]

My hon. Friend makes a good point. Does he agree that that is why many commuters, particularly in London and the south, have been so angry? They have had years and years of disruption due to not only repair works, but the disaster of the franchise, and now the railway collapses under their feet. The Government have a responsibility to take action.

[Clive Efford]

Absolutely; someone has to take responsibility. When my constituents were told they had to suffer this disruption, they accepted that, because a major refurbishment was taking place, but they were told that things would improve when the services were restored. They are now told that they will have fewer central London destinations to choose from because, apparently, it is very difficult to cross trains over on the western side of Lewisham station. We are told that because that creates too much congestion, we have to have a service cut. That is despite the fact that we have just spent £9 billion on this project, with £1 billion of that for the refurbishment of London Bridge. My constituents are incredibly angry.

However, as the project is coming to an end and the services are starting to be reintroduced—except those that are going to be cut, of course, under the new franchise, which is a direct decision of the Secretary of State—the infrastructure around the new project is starting to crumble. On 5 April, there was a broken rail and people were stuck on a train for five hours. The merest incident of severe weather leaves people stranded on trains for hours—on freezing cold trains with no electricity.

The franchise is run right at the cusp, meaning that whenever something goes wrong, it turns into a major incident involving a major delay. There are not enough drivers, there is not enough maintenance, and the infrastructure is crumbling around the new project at London Bridge. However, the Secretary of State allows Govia, which currently runs the franchise, to rebid. He now says that the person at the top of Govia has resigned—Charles Horton has gone—but that the company is apparently good enough to continue running the service. That is unacceptable and someone must accept responsibility.

[Afzal Khan (Manchester, Gorton) (Lab)]

Since the start of this crisis everybody has tried to pin the blame on someone else. The Secretary of State blamed Northern for not being prepared, and Northern blamed the Department for Transport. Yesterday, in evidence to the Transport Committee, David Brown admitted that Northern was not aware of the extent of the imminent crisis until two days before the timetable went live. Does my hon. Friend agree that the Secretary of State must finally take responsibility for this crisis, ensure that passengers get the compensation they deserve, and allow somebody who can handle the demands of his job to take over?

[Clive Efford]

I agree with my hon. Friend that the Secretary of State has to take responsibility. That is why I fully support the motion.

The Secretary of State really exposed himself by putting his particularly dogmatic approach to the franchise system ahead of the interests of passengers in a letter that he wrote on 24 April 2013 to the present Foreign Secretary when he was Mayor of London. His letter actually predicted the fact that the Tories were toast and that Labour was going to win the mayoral election. He stated that he did not want to see the London overground services in “the clutches” of a Labour mayor. That had nothing to do with what was in the interests of my constituents or anyone else who used the trains. It was pure political dogma. He was saying, “I don’t like the Labour party, so no matter how much it could improve the service for people who use the trains, we’re not going to let Labour take over the rail service.” So much for an open bidding process to run the best possible service!

[Jo Stevens (Cardiff Central) (Lab)]

Does my hon. Friend agree that there is a pattern of behaviour here? Before the 2015 election, when the right hon. Member for Epsom and Ewell (Chris Grayling) was Lord Chancellor, Labour wrote to say that there should be no more privatisation contracts in the probation service. The right hon. Gentleman ignored that, because he did not want to accept that Labour was right about the disaster that the probation service now is.

[Clive Efford]

That is absolutely right. This is the first time that the right hon. Gentleman has got caught when everything has come home to roost while he is still in position. Usually he moves on and someone else has to sort out his problems—for example, by allowing prisoners to have books.

My constituents deserve a better service. Their services are being cut and they will have a reduced choice under the new franchise. They do not want Govia to be allowed to continue running the franchise, yet it has still been allowed to bid. They want longer trains, and I have lobbied many times in here to get extra carriages for the franchise but they have disappeared into the system. We still have eight-car trains turning up at peak times and there is not enough space for people to have a comfortable journey into town.

South-east London has been appallingly served by this Secretary of State. There has been a constant litany of letting us down, and the buck has to stop somewhere. He has never stood up to the franchise operators—the train operators—to ensure that we get value for money and the services we are entitled to in south-east London. For him, everything is fine as long as it is privatised. He has never made any attempt to take on the private enterprise that is profiteering at the expense of the people who rely on the trains. In south-east London we do not have direct access to the London underground, so anyone who wants to commute into London has to use the bus or the rail service. The rail service, as it has been run by this Government, has been appalling and it is getting worse. The buck stops with the Secretary of State, so I fully support the motion.

--- Later in debate ---

[Joseph Johnson]

That question will be addressed in the review, which is looking carefully at GTR’s performance and whether it has breached any of its contractual franchise commitments. That is not something that we can pre-empt. We are looking at it carefully in the review and, as the Secretary of State said in his opening remarks, nothing is off the table.

[Clive Efford]

The Minister says that, but why is Govia being allowed to re-bid for franchises or to bid for others?

[Joseph Johnson]

As the hon. Gentleman will understand, it is important that the Department acts consistently and treats train operating companies consistently across the industry. The Department is carefully reviewing whether GTR has breached any of its franchise commitments, and we will do that thoroughly, following all correct due processes, as everybody has a right to expect us to.

Let me turn to compensation. We are clear that passengers on the lines that have been severely affected by these issues will receive additional compensation. The Department is working closely with Network Rail, train operators and stakeholders to introduce a special compensation scheme as soon as possible. We have already recommended to the board of Transport for the North that passengers who buy weekly, monthly or annual tickets on affected Northern and TPE routes should be eligible to claim up to four weeks’ compensation. As part of the scheme, the industry will be providing financial support to Transport for the North to deal with other costs that have arisen from the disruption.

I expect the board of TFN to confirm the final details of the scheme by its next meeting on 28 June and for payments to begin for Northern in early July. The Secretary of State has also announced a compensation package for passengers who travel on affected Thameslink and Great Northern routes. As he said, it will follow the special compensation scheme for Northern and TPE. Finally, we are looking at options to further support the northern economy and expect Northern to fund a marketing campaign encouraging travel to affected areas by train, including the Lakes.

I hope that this has reassured right hon. and hon. Members of the seriousness with which the Government are taking the disruption facing passengers. We are taking action to resolve the problems as quickly as possible, to compensate passengers appropriately, and to learn the lessons that will prevent this happening again in the future.

Question put.

The House proceeded to a Division.