Oral Answers to Questions

Chris Bryant Excerpts

Wednesday 26th March 2025 Commons Chamber

[Claire Hughes (Bangor Aberconwy) (Lab)]

4. What assessment he has made of the effectiveness of Ofcom’s reporting of mobile coverage.

[The Minister for Data Protection and Telecoms (Chris Bryant)]

I am sure that every Member of the House would agree that Ofcom’s reporting of mobile coverage is rather over-optimistic and does not reflect people’s lived experience. I am absolutely determined to change that, and Ofcom is helping me to do so.

[Claire Hughes]

My constituent Lesley suffers from multiple health conditions, including epilepsy, and lives with the constant risk of seizures. Her family rely on broadband to use the landline, but recently the broadband went down for several days, which meant she was completely unable to make calls because of the ongoing problems with mobile coverage in Llandudno. Will the Minister agree to meet me to discuss how we can safeguard vulnerable customers such as Lesley and address the issues in Llandudno?

[Chris Bryant]

I think my hon. Friend also has a problem at one of her universities, which we are going to try to deal with as well. She has written to me, and I will write back as soon as possible, but perhaps we could short-cut that with a meeting. I am conscious that, for medical conditions, the resilience of someone’s connectivity is just as important as the day-to-day coverage.

[Mark Pritchard (The Wrekin) (Con)]

I thank the Minister for his candour and honesty. He is one of the most effective, experienced and able Ministers in the Government. Having paid those compliments, can I encourage him to visit Shropshire, where there are still too many notspots? Perhaps one of the reasons is that this country has only four mobile network operators. Is it not time that we had more competition? Finally, is the shared rural network agreement likely to hit its targets by the end of this year?

[Chris Bryant]

The shared rural network will reach its targets. The right hon. Member makes a very good point, which is that, frankly, the connectivity that people think they are getting from Ofcom is simply not what they are actually getting. Their phone looks as though it has lots of bars and is saying 4G, but they cannot even download an app to park their car. We have to transform that across the whole of the UK. In the end, most of that is down to the industry, and I want to make sure that we remove some of the barriers to further investment in the industry to improve mobile connectivity for every single Member of the House.

[Susan Murray (Mid Dunbartonshire) (LD)]

5. What steps his Department is taking to ensure that smaller platforms are adequately regulated to protect children from online harms.

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[Michelle Welsh (Sherwood Forest) (Lab)]

6. What recent progress his Department has made on improving digital inclusion in Sherwood Forest constituency.

[The Minister for Data Protection and Telecoms (Chris Bryant)]

If we are to be a successful digital nation, we have to take the whole nation with us. We were proud recently to publish our first digital inclusion action plan, the first for 10 years, because of precisely that: we want to take everybody with us.

[Michelle Welsh]

Too often, in ex-mining communities such as Ollerton and Edwinstowe, in rural communities such as Farnsfield and even in Hucknall West, people struggle to get a phone signal and access to the internet. Constituents feel that they are left behind and miss out on the new and upcoming technologies that we know improve access to online jobs, education and business opportunities. Does the Minister agree that we need to ensure such communities are at the heart of the Government’s digital inclusion ambitions, so no one is left behind, especially those in deprived communities?

[Chris Bryant]

My hon. Friend is absolutely right, and her constituency exemplifies one of the issues we face, which is that we might have relatively affluent areas cheek by jowl with much poorer areas. That is why, in our digital inclusion action plan, we have tried to ensure that we address all the different forms of digital exclusion, whether it is by virtue of age, ethnicity, educational background or physical geography.

[Sarah Dyke (Glastonbury and Somerton) (LD)]

Lack of access to digital services prevents people from applying for jobs, studying and accessing healthcare, but community interest companies such as Donate IT, based in Wincanton, are helping to bridge the gap by diverting IT equipment that was otherwise heading to landfill. By refurbishing that tech and distributing it to the people, schools and groups who need it, Donate IT is helping to address digital poverty. How does the Minister plan to support such organisations to prevent electrical waste from going to landfill and to tackle digital exclusion?

[Chris Bryant]

I am really pleased that that is happening in the hon. Lady’s constituency. We were pleased as a Government to be able to say not only that many Government Departments will make sure that we do precisely the same thing, but that many major employers will also do the same. It is crazy to chuck old kit into landfill when, frankly, it could be used much better to provide people with digital opportunities for the future.

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[Liam Conlon (Beckenham and Penge) (Lab)]

T3. Beckenham and Penge is where local lad David Bowie launched his music career, and today it is home to a vibrant, talented community of creatives whose work is increasingly sought after by AI companies. Our creatives deserve a just deal to provide fair pay for my constituents and the legal certainty required to encourage Ai investment. What steps is the Minister taking to deliver that?

[The Minister for Data Protection and Telecoms (Chris Bryant)]

This country is a creative content superpower, and we will do absolutely nothing to undermine that. We want to make sure that people are properly remunerated for their work and that AI companies have access to the high-quality data that they need to be able to deploy effectively in this country.

[Jeremy Hunt (Godalming and Ash) (Con)]

The Minister can see that the whole House has filled up out of concern at the atrocious mobile phone signal in Godalming and Cranleigh high streets and in Bramley, Shamley Green and Peaslake. Now that spring is in the air, will he visit Cranleigh to see for himself just what a problem this is?

[Chris Bryant]

Well, I was in Pizza Express in Godalming only a couple of weeks ago, and the mobile signal was absolutely shocking. I could not find my way to Busbridge village hall. I am not sure whether it is the MP or the Telecoms Minister who is rubbish—[Hon. Members: “Oh!”].

[Mr Speaker]

In which case, we will move on to Prime Minister’s questions.