(6 months, 1 week ago)
Commons ChamberI thank the Minister for his generosity with his time. It is not only companies that are exploiting leaseholders; the St Mary Magdalene and Holy Jesus Trust in my constituency refuses to allow its leaseholders to extend their lease or buy their freehold. The charitable exception is very complex, and nobody wants historic houses to be sold, but these are ordinary terraced houses and the charity used to sell the freehold and, indeed, extend leaseholds in the past. Is it possible for the Minister to meet me or my constituents to look at how this issue can be addressed in the future?
I am grateful to the hon. Lady for outlining that issue; I know she has raised it in this place before. As she indicates, this is a complex area of law, but I am happy to talk with her separately on that matter in the coming weeks, if it is helpful.
How are we doing this? We are giving leaseholders more security over the future of their homes by increasing the standard lease extension term to 990 years, by making it cheaper and easier for leaseholders to buy their freehold, and by tackling unfair charges, exploitative practices and poor management. In doing so, we are overturning centuries of iniquity.
The Bill will also give leaseholders the control they deserve over the buildings they live in. At present, management companies are too often unaccountable to those who pay for them, meaning that they are able to charge excessive fees for poor-quality service. The Bill gives more leaseholders the opportunity to manage the buildings themselves, so that works get done properly and they have more of a say.
(7 months ago)
Commons ChamberMy hon. Friend speaks up loudly for the north-east and his constituents. He is absolutely correct that this is a huge opportunity for the north-east, and about the transformative potential of Teesworks. He is also absolutely correct that it is the responsibility of all Members of the House to be cautious and careful in their language to ensure that those benefits are realised for the people who matter the most—the people of the north-east.
Over the weekend, when the right hon. Member for Middlesbrough South and East Cleveland (Sir Simon Clarke) and I appeared on the excellent local media programme “Politics North”, it became obvious that Members on the Government Benches had an insight into the publication date and contents of the report, which Opposition Members did not. I am very glad that the report has been published, but to spin it as some kind of vindication of Mayor Ben Houchen is absolute nonsense. Given that is the spin that the Conservatives are going for, why will the Minister not demonstrate that Teesworks provides the value of money that he asserts by having an independent inquiry by the National Audit Office? The north-east gets little enough investment; we must make sure that every pound counts. Why can the National Audit Office not be allowed to demonstrate that?
I am grateful to the hon. Lady; I have the greatest respect for her, and she provides immensely important contributions in this place. But she will recognise, I hope, when we move away from the talking points, that there has already been a review, which was already independent and has already followed due processes—the same processes, by the way, that were followed for Labour-controlled Birmingham, when the council there lost £1 billion; the same processes that were followed with Labour-controlled Croydon, which lost hundreds of millions of pounds and had serious governance issues; and the same processes that were followed with Labour-controlled Slough, when it did something similar. If those processes were good enough and independent enough for Labour in those instances, when Labour was in charge of those authorities, why are they not good enough here? Is it simply because Labour is trying to make a party political point because an election is coming up?
(7 months, 1 week ago)
Commons ChamberI am grateful to the hon. Gentleman for his important question. Getting people on the housing ladder is absolutely vital: that is why we introduced the mortgage guarantee scheme, which extends the number of mortgages that are on the market for those people who need it, including first-time buyers. I am happy to talk separately to the hon. Gentleman about other ideas that he may have.
Right now, the Government are taking action with the progression of the Leasehold and Freehold Reform Bill through this place, which delivers on the Government’s manifesto commitments on leasehold reform.
Leaseholders in Leazes Park in Newcastle are having their lives ruined because their supposedly charitable freeholder, the St Mary Magdalene and Holy Jesus Trust, refuses to allow them to extend or buy their leaseholds. Across the constituency, in a cost of living crisis, my constituents face exorbitant management fees, high costs for fire safety and ever-increasing ground rents. Can the Minister tell my constituents why, when the Labour party is committed to comprehensive and fundamental reform of the leasehold system as set out by the Law Commission, he has brought forward a leasehold reform Bill that does not actually reform their leaseholds?
The Leasehold and Freehold Reform Bill, which is going through Parliament at the moment—going through in a very constructive way so far, with contributions from Members of all parties, presumably because they recognise the value of the clauses it contains—will make substantive changes for those who have leaseholds at the current time. We look forward to its continued progress through the House.
(9 months ago)
Commons ChamberMy hon. Friend was a driving force behind that code of practice, and we are monitoring it actively. Anecdotally I am seeing fewer issues, although there are still some. I would be happy to receive from him and other Members of the House any information or evidence that suggests there is still a problem.
They certainly cannot rely on a Labour Government, because the Leader of the Opposition just this morning has been talking about his admiration for Margaret Thatcher and cost cutting. I am afraid all the hon. Lady is doing is raising false hopes that have no chance of being satisfied under a Labour Government.
(10 months, 3 weeks ago)
Commons ChamberI thank the hon. Lady for her kind words and her question, though I completely disagree with her. At the party conference we announced £1 billion for our long-term plan for towns, which will help us level up towns right across the country. I hope she welcomes that.
The Government have a range of schemes available to first-time buyers, including First Homes and shared ownership. The mortgage guarantee scheme helps to increase the supply of 95% loan-to-value mortgages. We have also doubled the threshold at which stamp duty land tax becomes due to £250,000, and expanded first-time buyer relief.
In West Fenham recently, Mr and Mrs Joyce told me how their daughter and prospective son in-law had lived with them for five years while they tried to realise their dream of home ownership. Even after saving a deposit, the failure of the Minister’s Government to build houses meant that they were constantly outbid on the few homes available. Labour has set out plans to get Britain building again. Will the Minister match our ambition, or is living with the in-laws the new Tory dream?
The hon. Lady asks whether we will match Labour’s ambition. I have news for her: from what I picked up from the Labour party conference, it announced the same targets that we are getting on with. I draw her attention to the fact that more than 860,000 households have been helped to purchase a home since spring 2010, through Government-backed schemes including Help to Buy, Right to Buy and First Homes.
(2 years, 3 months ago)
Commons ChamberI cannot comment on any individual case, but it is absolutely the Government’s responsibility to ensure that as many Ukrainian parents and children benefit from our scheme as possible. We have to balance safeguarding concerns with the policy of the Ukrainian Government, but the hon. Gentleman raises an important question, and more will follow.
The levelling-up White Paper offered practically no new investment for the north-east, but it did have grandiose missions. Now we see from the draft Bill that those missions—and targets—can be changed at will by Ministers. Is not that a cheater’s charter, and are the missions worth the White Paper they are written on?
Newcastle has benefited from great civic leadership from Nick Forbes, who, sadly, is no longer the leader of Newcastle City Council as a result of a Corbynite coup. I want to thank him for his leadership. I stress that the missions can change because we live in a democracy, and this House should be capable of deciding the destiny of this nation. For that reason—[Interruption.] I know that the hon. Member for Newcastle upon Tyne Central (Chi Onwurah) finds the idea of democracy laughable, but democracy, I am afraid, returned a Conservative Government in 2019 to level up and unite this country, and that is the mission we will fulfil.
(2 years, 7 months ago)
Commons ChamberThe recording that emerged today of the Secretary of State talking of “dirty, toothless northerners” certainly deserves an apology, but is today’s statement not a continuation of that abuse? Having taken away £500, on average, from everyone in the north-east, we get little pots of recycled money and ambitions such as:
“By 2030, local public transport…will be significantly closer to the standards of London”.
That is eight years not even to catch up with London buses. What kind of ambition is that?
Speaking as an Aberdonian and as someone who was born further north than most people in this House, I can say there is no one more northern than me. Thinking particularly about this situation, one of the things we outlined in the White Paper is our proposal to ensure that the current North of Tyne Mayor can work with local authorities in the south of Tyneside, Gateshead and elsewhere to achieve precisely the goals that the hon. Lady wants.
(2 years, 7 months ago)
Commons ChamberIt is certainly equitable, transparent and fair, and should the hon. Member wish, there is an explanatory memorandum on gov.uk, which would take him, as it would any hon. Member, through the process by which funds have been allocated. I should say that the whole Liverpool city region received £37.5 million through the levelling-up fund, but I would be delighted to talk to him and the hon. Member for Sefton Central (Bill Esterson) to ensure that future bids can land carefully, safely and successfully.
In Newcastle, we have been waiting seven years—seven years—for real-time integrated bus information of the type that Londoners take for granted. Now we hear that the £3 billion bus improvement funding is less than half that, and much of that is going on zero-emission buses, meaning even less money for our bus improvement plan, which includes real-time information. Will the Secretary of State commit to levelling up bus transport in the north so that we are no longer under-served, overcharged and underinformed?
Having spent some of the happiest months of my twenties on buses in Newcastle, I can absolutely sympathise with the hon. Member. It is the case that her constituency received £20 million from the levelling-up fund, but I look forward to working with her, the North of Tyne Mayor and Newcastle City Council to see what more we can do to improve public transport.
(3 years, 2 months ago)
Westminster HallWestminster Hall is an alternative Chamber for MPs to hold debates, named after the adjoining Westminster Hall.
Each debate is chaired by an MP from the Panel of Chairs, rather than the Speaker or Deputy Speaker. A Government Minister will give the final speech, and no votes may be called on the debate topic.
This information is provided by Parallel Parliament and does not comprise part of the offical record
I remind hon. Members that there have been some changes to normal practice to support the new hybrid arrangements. Members attending physically should clean their spaces before they use them and also before they leave the room after the debate, and I also remind Members that the Speaker has stated that masks should be worn in Westminster Hall.
I beg to move,
That this House has considered celebrating 100 years of the Tyne Bridge.
It is a great pleasure to serve under your chairmanship, Sir Roger, and to share with you and the Minister the details of the celebration of our fantastic Tyne bridge.
We often say of people that they need no introduction, and that is certainly true of the Tyne bridge. It is a great icon of the north-east, of our pride, our people, our culture and our engineering. It is one of the greatest bridges of the world and, in my humble opinion, the most beautiful bridge ever built—or it is when it is looking its best, which is not now. The Tyne bridge is a nonagenarian. It will be 100 years old in 2028. We want to celebrate it and the purpose of this debate is to find out from the Minister what he plans to bring to the party.
First, I will give a little bit of history. The roots of our Tyne bridge go back millennia. The first recorded bridge across the Tyne, near to the location of the current bridge, was the Roman pons aelius, which was built in about 122 AD. The Romans believed that all rivers had a god who blessed the community living by the water, and representations of the Tyne’s river god can be found across Tyneside to this day. In 1270, a medieval stone bridge was built, which stood for 500 years until it was badly damaged by the great flood of 1771 and replaced by a new stone bridge in 1781. That replacement was itself removed in 1866 to allow the taller ships that existed by then to pass up the Tyne, with the swing bridge being built in 1876 by the “Magician of the North”, William Armstrong.
In August 1925, construction of the current Tyne bridge began. High enough for ships to pass underneath, it was built for the new age of the motorised vehicle and to cope with the increased volume of traffic across the Tyne. Made of steel and granite, the bridge was a major feat of engineering. It was constructed using shipbuilding techniques by local shipyard workers—hence the steel rivets, which can still be seen today. When it was opened in August 1928, it was the world’s longest span bridge. I recommend that everyone sees the fantastic photographs of its construction, which can be found online.
The Tyne bridge is sometimes cited as a prototype for the Sydney Harbour bridge. In fact, although the Sydney Harbour bridge was not completed until four years after the Tyne bridge opened, work began on Sydney’s bridge first. Although the two bridges had the same design team, the differences between them are really quite striking, as was explained to me by Vin Riley, a local engineer and historian. The Sydney Harbour bridge is 1,149 metres in length and 48 metres wide, which makes it almost exactly three times the size of the Tyne bridge, which is 389 metres long and 17 metres wide. But what the Tyne bridge may lack in size, it more than makes up for in beauty, being more perfectly proportioned than Sydney Harbour bridge.
The Sydney Harbour bridge is simply flatter, as its nickname of “the Coathanger” implies. That makes for a gentler, less hair-raising experience for those who have walked the bridge arch—I have not done so, but I understand that it is very popular—but it also makes the bridge less inspiring. The arch of the Sydney Harbour bridge is thicker at its base than at its height. The Tyne bridge, on the other hand, is thinner at its earth-bound side and much broader at the height of the arch, which gives the impression that it is bounding up, soaring away, almost as if it were trying to shake itself free of its earthly constraints. What more apt symbol could there be of the people of the north-east, who have so often shown through generosity and social activism, through passion and protest, through hope and hard work, a desire to put an end to earthly pain and a determination to build a better, brighter and more just world?
That is not the only way in which the Tyne bridge represents our whole region. It connects the north and south of the Tyne and spans the region in its construction. It was built by Dorman Long, which went on to become British Steel and was based in Middlesbrough on the Tees. Building the Tyne bridge was a mammoth task, and workmen risked their lives working up to 200 feet above the river without the benefit of safety harnesses, helmets and ropes. One worker died—Nathaniel Collins, a 33-year-old scaffolder from South Shields.
The bridge was officially opened on 10 October 1928 by King George V. The King and Queen were the first to cross it in their State Landau horse-drawn carriage, as thousands of people lined the streets for the opening ceremony and 20,000 local schoolchildren were given the day off to mark the occasion.
It is particularly fitting that we are celebrating the bridge today, as it is International Women in Engineering Day. The Dorman Long design team included the first woman to gain entry to the Institution of Civil Engineers, Dorothy Buchanan. As a chartered engineer myself—though an electrical engineer, not a civil engineer—I want to pay particular tribute to her on this day. She said:
“I felt that I represented all the women in the world. It was my hope that I would be followed by many others.”
It is our hope, too. In 2018, more than 90 female engineers from across the country gathered in Newcastle to celebrate the bridge’s 90th birthday and Dorothy Buchanan.
Today, the Tyne bridge is an important part of our north-east transport infrastructure and is used by more than 70,000 vehicles every day. It was upgraded to grade II* listed status in August 2018 as part of the Great Exhibition of the North, meaning that it is a particularly important structure of more than special interest. It is also home to the furthest inland breeding kittiwake colony in the world. Any work on the bridge must be planned around their breeding season on the towers.
The beautiful granite towers, which stand at each edge of the bridge, used to be open to the public, but in recent years have been used only for the odd illegal rave. It is a huge pity that there is no longer a legal way for north-east communities to use that space. It has magnificent views across the Tyne, from the north and the south, and would be a superb exhibition space, restaurant or other community space.
But the bridge as a whole is not looking its best—far from it. I am regularly contacted by constituents and visitors to our city upset at the state into which it has been allowed to fall. A bridge of that stature and importance requires regular safety checks, repairs, preservation and upkeep. The Tyne bridge was last fully painted in 2000, and the paint system is designed to last approximately 18 to 20 years, so a new paint job is overdue. Repairs are needed to the road deck, the towers, the stonework and the steelwork, and a new drainage system needs to be installed. A major refurbishment takes time—some years—in addition to the tendering process, which may also take over a year. If the bridge is to be ready for its birthday, we need to start planning it now.
We want to celebrate the Tyne bridge in 2028, and celebrate our region. Just last week, Members of Parliament from across the north-east—many Members wished to contribute to this debate but were unable to be here—together with local authority leaders, the North of Tyne Mayor Jamie Driscoll and the police and crime commissioner Kim McGuinness, wrote to the Secretary of State for Housing, Communities and Local Government and the Transport Secretary to request the £18.5 million needed to repaint the bridge from the levelling up fund. We want to ensure that it looks at its best, as a symbol of our region’s proud engineering past and, we hope, prosperous future. We want to make it fit for a queen—the Queen, in fact. We very much hope that the Queen will consider commemorating the bridge her grandfather opened.
We cannot allow the bridge to continue in its current state of disrepair. It represents our region nationally and globally. It is the familiar backdrop to the annual great north run, as 54,000 runners pass over the bridge, accompanied by a display from the Red Arrows. The bridge is also used for other large events, including hosting the rings for the 2012 Olympics, the 2015 rugby world cup, and, more recently, the 2019 European rugby champions cup final. It was the location for the amazing closing ceremony of Freedom City 2017, when we celebrated 50 years since Martin Luther King’s visit to our city, and also the closing ceremony of the Great Exhibition of the North.
However, the sad fact is that the bridge’s last proper birthday celebrations were for its 75th birthday, hosted by local mayors from Gateshead and Newcastle. The Sydney Harbour bridge, on the other hand, is celebrated annually as the backdrop for the first fireworks display of each new year and had a large, organised 80th birthday celebration, with a special performance by musicians on the top of its 134 metre-high arch. The Tyne bridge, I am afraid to say, had nothing.
The Government make much of their levelling-up agenda, yet the north seems to be forgotten when it comes to celebrating our communities. I have raised with the Department for Business, Energy and Industrial Strategy and the Department for International Trade that they only seem to use London images—red buses and Big Ben—to promote the United Kingdom abroad. Why not the Tyne bridge and the Angel of the North? Global Britain must mean global Britain including the north-east. If this refurbishment does not happen and the bridge is allowed to continue in its current state of disrepair and neglect, I am afraid to say that it will become a different kind of symbol of the north-east. It will become a symbol of the neglect of the north-east, which has been forgotten by this Government—its great heritage and great future have been forgotten.
What support does the Minister propose to offer my region for this momentous celebration? I do not suppose that the Minister can tell us the Communities Secretary’s response to our levelling-up fund application—although I would be very much pleased if he gave a certain yes—but does he agree that celebrations of such a national icon cannot be left simply to the local authority funds? Does he recognise that 10 years of austerity have slashed local government spending? For example, Newcastle City Council has lost more than a third of its spending power since 2010, with city spending entirely taken up by statutory duties such as social care. Does the Minister agree that local authorities cannot be expected to fund such a major project? Would he expect Westminster City Council to pay for the refurbishment of the Big Ben, for example?
How will the Minister ensure that all the north-east’s communities benefit from the celebrations? How will he work with other Departments to ensure that great engineering stories, such as those of Dorman Long and—this is particularly relevant on International Women in Engineering Day—of Dorothy Buchanan, are celebrated as part of the festivities? We want to inspire another generation of engineers, particularly women engineers, with our celebrations. Will the Minister talk to the Department for Environment, Food and Rural Affairs to ensure support for protecting our kittiwakes?
In the north-east, we know how to give a party. The north-east will bring our bridge, our passion and our people to the party. What will the Minister bring?
It is a pleasure to serve under your chairmanship, Sir Roger. I thank the hon. Member for Newcastle upon Tyne Central (Chi Onwurah) for securing this important debate and for highlighting the importance of the Tyne bridge to her constituents. The Tyne bridge is rightly a source of immense pride for communities in the north-east. Alongside the Angel of the North, Durham cathedral and Hadrian’s wall, it is recognised the world over as a potent symbol of the region, its character and heritage.
The affection for this iconic landmark and much-loved feature of the Newcastle and Gateshead skyline is clear from the comments we have heard today. The majestic arch of the Tyne bridge is a symbol of Tyneside’s international reputation for industrial excellence. As the hon. Lady noted, the bridge was officially opened on 10 October 1928 by King George V, grandfather of Queen Elizabeth. Constructed from Tyneside steel, the Tyne bridge is a magnificent feat of British engineering.
As a civil engineer, I note with genuine enthusiasm the proposals to celebrate the anniversary in seven years’ time. The bridge plays a vital role in the everyday lives of people in Tyneside, allowing easy access across the river for work and education. It is an exciting symbol of the rich cultural life of Newcastle, Gateshead and the north-east. From hosting the country’s largest Olympic rings in 2012, to celebrating 50 years since Martin Luther King visited Newcastle in 1967, the Tyne bridge has been closely connected to major sporting and cultural moments over the years.
I welcome the hon. Lady’s commitment to the restoration of such an important local and national landmark. I am aware that Newcastle has entered a bid to repair the bridge, through the Government’s £4.8 billion levelling-up fund. I understand that Newcastle is in the high-priority category 1 for the fund. I am sure the hon. Lady will understand that I am unable to comment on individual bids at this stage of the process, as applications for round 1 of the fund closed only last Friday. Levelling-up fund proposals are currently in assessment and I look forward to my Department announcing successful bids in the autumn.
My right hon. Friend the Secretary of State for Transport is aware of proposals for the Tyne bridge, including £36.7 million of major road network funding developed by Transport for the North. Department for Transport officials are continuing to work with Newcastle City Council officials on a business case, as that is the best way to make progress on securing the funding.
I am also pleased to note that there has already been significant Government investment in Newcastle and the north-east. To support the north-east’s economic recovery, the Government have allocated £47 million from the getting building fund to the North East local enterprise partnership, for local shovel-ready infrastructure projects. That includes £7 million for a landmark regeneration scheme on the banks of Newcastle and Gateshead quayside, set to open in 2023, with a new hotel, arena and conference centre; £5.1 million for public realm and digital infrastructure works in Newcastle city centre; and £780,000 towards NU Futures, a new leisure, careers and skills venue for young people.
I thank the Minister for his comments on the importance of the Tyne bridge as a regional iconic symbol, and for referring to investment in projects on the banks of the river. Does he agree that that makes it all the more important that our bridge, which has not had such investment for decades, should be fit for its surroundings, as well as for its birthday in 2028?
As a civil engineer who appreciates the fine beauty of bridges and has visited Sydney harbour and seen its poor comparative version, I hope that the hon. Lady is successful in securing the funding she needs. There are a number of options open. The bridge deserves to be restored to its former glory.
The Department for Transport has provided significant funding to the north-east, including £198 million to the North East combined authority and the North of Tyne combined authority for local transport improvements through the transforming cities fund. The Government have also provided £82.9 million for 2021-22 to authorities in the north-east for highway maintenance, pothole repairs and local transport measures. Some £700 million has been provided for strategic road schemes between 2020 and 2025, including the A1 and A19 junctions north of Newcastle. The north-east has also received more than £9 million in investment from the Department for Digital, Culture, Media and Sport culture recovery fund.
I thank the hon. Lady for raising this issue.
Before the Minister concludes, I hope that he, a civil engineer, will join me, an electrical engineer, in celebrating International Women in Engineering Day and particularly the contribution of Dorothy Buchanan to the Tyne bridge.
I thank the hon. Lady for giving me the opportunity to restate my enthusiasm for engaging more women in engineering and construction. As a proud member of the Chartered Institute of Building, I have previously done work not just on attracting women to the industry, which is sometimes successful, but on the less successful aspect of retaining them in the industry, because sometimes working practices do not fit with the way they would like to live. The construction and engineering sector has moved considerably on being welcoming to women and I hope that that continues in the future. When I was at university, only two of the 50 people on my degree course were women. I hope there is a significant improvement and that we will continue to build on it.
I recognise the pride held by the people of Newcastle and Gateshead in the Tyne bridge and I welcome the hon. Lady’s efforts to represent their strength of feeling. Although I am unable to comment on Newcastle’s bid for the £4.8 billion levelling-up fund while those bids are assessed, I look forward to the autumn when we will be in a position to announce those results.
The Government have provided significant funding for Newcastle City Council both during the pandemic and to support recovery from it. We are working hard to ensure that there is a strong settlement for all of local government at the forthcoming spending review, which will provide certainty for the coming period. I wish the hon. Lady all the best in her preparations as we approach the centenary of this iconic feat of engineering and I look forward to celebrating with her in 2028.
Question put and agreed to.
(3 years, 2 months ago)
Westminster HallWestminster Hall is an alternative Chamber for MPs to hold debates, named after the adjoining Westminster Hall.
Each debate is chaired by an MP from the Panel of Chairs, rather than the Speaker or Deputy Speaker. A Government Minister will give the final speech, and no votes may be called on the debate topic.
This information is provided by Parallel Parliament and does not comprise part of the offical record
It is a great pleasure to serve under your chairship, Ms McDonagh. I congratulate the hon. Member for Wantage (David Johnston) on securing this important debate. This will be the first time that I have spoken as shadow Minister for postal affairs, and I pay tribute to my hon. Friend the Member for Sheffield, Brightside and Hillsborough (Gill Furniss) for all her work on this critical service.
Every Member who has spoken has emphasised the importance of Royal Mail to communities and businesses across the UK, as seen most recently and indeed currently, during the pandemic. In the face of covid-19, our local posties stepped up as key workers, keeping us connected, enabling small businesses to continue trading, and playing a vital public health role. Royal Mail delivered and collected tens of millions of covid-19 tests, distributed 1.5 billion items of personal protective equipment to our frontline workers, and delivered more than 300 million vaccination letters. I thank Royal Mail staff for their commitment during the pandemic, and reassure them that, as this debate has shown, it has not gone unrecognised. I pay special tribute to the posties whose smile and cheery hello, despite their higher rate of covid as a consequence of their frontline work, was for many the only real human contact during the darkest days of lockdown.
Royal Mail traces its history back to 1516, when Henry VII introduced a master of the posts. Under state control, Royal Mail successfully established itself as a leading and innovative pioneer in postal services, achieving many global firsts, such as the first uniform postage rate in 1839, and the creation of the world’s first stamp in 1840—my understanding is that that is why the UK is the only country that does not have its name on the stamp, but just the Queen’s head. There was also the introduction of first and second-class letter services in 1968, and the launch of the UK’s first digital stamp in 2004. Today, Royal Mail connects more than 30 million addresses across the UK, employing more than 160,000 staff.
In 2014, however, the Tory-led coalition chose to privatise the postal service. That mistake is estimated to have lost the taxpayer £1 billion, according to the Business, Energy and Industrial Strategy Committee. Labour fought against that, arguing that privatisation would prioritise profit over services. Unfortunately, that has become a reality, which is why Labour remains committed to supporting the public ownership of Royal Mail.
As many have pointed out, Royal Mail recorded record profits—the newly appointed CEO takes home £525,000 per year—but consumers and workers have paid the price with rising costs, longer delivery times and job losses. In the last year alone, there have been two above-inflation increases to stamp prices. In January, as the hon. Member for Wantage pointed out, the price of first-class stamps increased by 12% to 85p, while various operational changes, such as online stamp printing, the reduction of opening times and the closure of sorting offices, saw 12,000 jobs lost by 2017. That is in addition to the loss of 2,000 managerial roles as a result of restructuring during the pandemic.
I am also the shadow Minister for digital, and I know all too well the impact of digital exclusion on the UK and how Royal Mail allows many excluded communities to remain connected. Between 2013 and 2017, the closure of 75 delivery offices disproportionately impacted those who rely on them most, as my hon. Friend the Member for Hornsey and Wood Green (Catherine West) emphasised. As delivery offices play the important role of ensuring that undelivered mail can be conveniently collected by the recipient, their closure often causes avoidable stress for individuals who are forced to travel further and owners whose businesses require the frequent collection of parcels, as my hon. Friend the Member for Dulwich and West Norwood (Helen Hayes) pointed out. Workers have also been collateral damage in Royal Mail’s mission to maximise profits. In 2018, after months of disputes between Royal Mail and the Communication Workers Union, a package covering pay, pensions and working conditions was agreed to. Despite union members voting overwhelmingly in favour of the deal, Royal Mail abandoned the agreement in 2019, leading to the biggest vote for national industrial action since the passing of the Trade Union Act 2016. The Communication Workers Union has worked hard to reach a new agreement. What steps is the Minister taking to ensure that Royal Mail management has a better grasp of effective industrial relations and supports good jobs, as emphasised by my hon. Friend the Member for Hornsey and Wood Green?
Royal Mail is the UK’s sole designated universal service provider. That is an honour and a privilege, and means that it is so important to our communities. It remains the UK’s largest postal operator: 75% of small and medium-sized businesses surveyed by Ofcom in 2020 cited Royal Mail as their main postal services provider. Although letter volumes declined by 25% during the pandemic, the demand for parcel delivery increased by 32% as consumer behaviour changed.
We heard from the hon. Member for Wantage anecdotal evidence of parcels being prioritised by Royal Mail. The UK parcel market is highly competitive. Although Royal Mail continues to hold the largest share, at 35%, other providers, such as Amazon and Hermes, are on the rise. What recent assessment has the Minister made of competition in this market? What impact does cross-subsidy, which is prevalent in Amazon’s retail sector, have? What is the impact on the environment and our climate change commitments of charge-free delivery, which is associated with, for example, Amazon Prime, which encourages parcels to be ordered and delivered individually?
As we have heard, posties have worked tirelessly through the pandemic. We have also heard disturbing details about the service disruption resulting, at least in part, from higher levels of sickness absence. In 2021, Royal Mail missed the 93% target for first-class mail being delivered the next working day by eight percentage points. Members highlighted that, behind that statistic, there are particular areas of very low performance, which has had an unspeakable impact on our constituents’ lives. That was particularly highlighted by my hon. Friends the Members for Dulwich and West Norwood and for Hornsey and Wood Green.
Does the Minister think Royal Mail did all it could to inform people of service disruptions? How can we better hold Royal Mail to account for the impact of that disruption? Royal Mail was not penalised during the past year because of the pandemic, but in 2018-19, Ofcom fined it £50 million for failing to reach first-class delivery targets. As we have heard, it consistently failed to meet targets, particularly in relation to special delivery, in the three years prior to the pandemic.
To improve its performance, Royal Mail has invested approximately £2 billion in modernising operations since 2013. That is to be welcomed but, despite that, Ofcom’s analysis of Royal Mail efficiency in 2020 found that it failed to meet its own productivity targets. Ofcom warned that, unless Royal Mail modernised its network to ensure that it served rural and urban spaces equally,
“the sustainability of the universal service could be at risk in the longer term.”
What steps is the Minister taking to ensure that the universal service delivery requirements are fit for purpose in relation to changing markets and consumer needs, and does Ofcom have the appropriate powers to monitor and enforce it, as Members have highlighted?
Before I close, I think it is worth mentioning the Horizon scandal, which was the largest miscarriage of justice in our history, with more than 900 false prosecutions, destroying lives, families and reputations. When the Horizon service was commissioned in 1999, the Post Office and Royal Mail were still operating under the same ownership and management structure. I hope that the Minister will confirm that Royal Mail is also learning the lessons of that scandal.
Finally, the Minister and I have discussed postcodes through parliamentary questions. In privatising Royal Mail, the Government also privatised our postcodes, and on the cheap. Royal Mail charges for access to the postcode address file even though much of the intellectual property comes from the local authorities who assign addresses. The Government’s national data strategy says that we will encourage data sharing, opening up data; yet this remains a significant barrier to communication, location and innovation, so what steps will the Minister take to address that?
Royal Mail is a UK institution of which we have been proud for hundreds of years, but this Government have failed to treat it with respect or care. Despite its importance to communities and the economy, the Government are failing postal service users and communities, putting ideology above competence in their privatisation, and now their monitoring and accountability to maintain the quality of services. Unfortunately, that is a theme with this Government. We have become all too familiar with the privatisation of profit and the socialisation of risk. Labour is committed to supporting a better postal service under public ownership.