Vaccine Misinformation Online

Caroline Dinenage Excerpts

Monday 19th October 2020 Commons Chamber

[The Minister for Digital and Culture (Caroline Dinenage)]

I would like to start by thanking the hon. Member for Ogmore (Chris Elmore) for tabling this really important topic for debate, and for his wider work as chair of the all-party parliamentary group on social media, which does incredibly important work to draw attention to this vital issue. Vaccine misinformation and, indeed, disinformation are an important issue that the Government and I take incredibly seriously. It is vital that all UK citizens have access to accurate information; it is a key part of our democracy. At their worst, disinformation and misinformation can threaten our democratic freedoms and cause harm to individuals and to our society.

During a time of national crisis, it is even more important that people have access to accurate information about covid-19. Throughout the pandemic, really harmful misinformation and disinformation of many kinds have been observed online, including conspiracy theories about 5G, fake claims about the health risks of wearing masks and the promotion of dangerous and false covid-19 cures. These are just a few of the many falsehoods that have been circulating online, and their impact is not limited to the online environment. They have real-life consequences, ranging from people needlessly spending money on items to protect themselves, to an increased risk of individuals not following crucial public health advice and thereby putting their own and others’ health at risk. And of course, we saw the disgraceful acts of vandalism and harassment that were spurred on by the groundless 5G conspiracy theories.

We are also aware that some people are almost certainly exploiting covid-19 to target minority groups online. I recently met members of Britain’s East and South East Asian Network, who highlighted the increase in online racism that their members had experienced during covid-19. We are absolutely clear that there is no place for racism, offline or online. Hateful content on digital platforms is a growing problem in the UK. It inflicts harm on victims, creates and exacerbates social divisions and erodes trust in platforms. We cannot continue to put up with it.

Worryingly, as the hon. Gentleman has said, we are seeing significant amounts of vaccine misinformation online. Confidence in vaccines across the UK remains high, but it is only natural that people should have questions about the vaccines that are available to them and about how they have been developed. However, it is simply unacceptable that some individuals online should seek to exploit citizens’ legitimate questions and deliberately create and share vaccine falsehoods for their own personal, political, or, worst of all, financial gain. We have seen a range of baseless and, in some instances, absurd narratives being shared about vaccines, including by individuals in the public eye, as the hon. Gentleman mentioned. They are much like those that we saw around 5G, and I will not give further time and attention to those groundless theories by repeating them here.

However, the act of sharing such falsehoods should not be confused with well-intentioned citizens asking perfectly understandable questions, as the hon. Gentleman said, including about how safe vaccines are. I remember the considerable misinformation that began to circulate about the MMR vaccine and its suggested link to autism in the early 2000s. I was a first-time mum at the time, and I found this false information, and the rate at which it spread, hugely unsettling and hugely worrying. That was of course in the days when social media was in its infancy. It did make a huge difference to a number of us who were mums at the time as to whether we would get our children immunised, and I am sure that it led to a rise in the number of measles cases subsequently. I urge those who have questions to seek advice from reputable sources such as the NHS and Public Health England, and to speak to trusted healthcare professionals.

[Jim Shannon]

I believe, as I think other Members would agree, that we need to have one message coming from all four Administrations—Scotland, Northern Ireland, Wales and England—together. It is very important that that happens. The hon. Member for Ogmore (Chris Elmore) referred to it. It is a critical factor so that we all hear the same story no matter what part of this great United Kingdom of Great Britain and Northern Ireland we live in.

[Caroline Dinenage]

The hon. Gentleman is absolutely right. We do all have to be singing from the same hymn sheet and giving out the same information.

We are taking a very proactive whole-of-Government approach to this. My Department—the Department for Digital, Culture, Media and Sport—has the responsibility for monitoring and analysing anti-vaccine narratives. My officials are working very closely with the vaccine taskforce, which comes out of the Department for Business, Energy and Industrial Strategy, while the Department of Health and Social Care is responsible for delivering effective communications around the vaccine. I meet my ministerial colleagues very frequently on this.

First and foremost, we are working with partners in the NHS, including GPs and nurses, to explain to patients the importance of vaccines. I am pleased that many organisations in the media and social media are acting very responsibly in providing accurate information. We are also working at pace to ensure that accurate information is available and accessible online, but we also have to address the swathes of inaccurate and misleading content alongside it. That is why we stood up the cross-Whitehall counter-disinformation unit in March as part of the Government response to covid-19.

[Anthony Mangnall]

My hon. Friend is making a very important point. I am sorry to have two bites at the cherry, but the point is that there is a knock-on impact from what people read online and then spread within their communities. Those who do not have access to online services are, in certain cases, hearing information first-hand from people they know, respect and are likely to believe. What direction might the Government be going in to try to counter that as a source of information?

[Caroline Dinenage]

As I say, we are working with a whole range of other Government Departments. The Department of Health is very much leading on the communication of this, and my Department is leading on the liaison with the platforms to ensure that tackling anti-vaccination messaging remains one of the key priorities of the cross-Whitehall counter-disinformation unit that we lead. We have been working with partners across Government to tackle this.

As the hon. Member for Ogmore said, we have seen some of the major social media companies update their terms of service and introduce new measures. Most recently, YouTube extended its policies to address false information. These are steps in the right direction. However, this year the Secretary of State for DCMS asked the major platforms to explore how they need to go further to stop the spread of this content. More needs to be done, more must be done, and we will continue to put pressure on these companies to take the necessary action against misinformation in all its guises.

It is really key that users are empowered with the knowledge and skills they need to keep themselves safe online as well. This includes how we recognise and report false and misleading content. We can all do our bit, whether it is fact-checking something before we share it or reporting something that is potentially harmful. Importantly, the Government are committed to publishing an online media literacy strategy that will set out our plans to ensure a co-ordinated and strategic approach to online media literacy, education and awareness for all users. That is due to be published next spring.

While covid has demonstrated the positive power of the internet, we have all seen that the increased amount of time spent online provides an opportunity for the spread of falsehood. The Government remain absolutely steadfast in our determination to tackle misinformation and disinformation in all its forms.

Question put and agreed to.